The Guides are delivered to you as a digital download using a link sent to you in an email within 30 minutes. You click on the link and the download begins. The file is in Acrobat (pdf) format, and can be displayed on your computer or printed out using either the full version of the Acrobat program or Acrobat Reader, on either a Windows or Macintosh system.
There are no printed versions of the Guides for sale.
Because the files are delivered as a digital download, there are no refunds. If you encounter any problem with the link or downloading the file, email me for assistance at editor@911dispatch.com.
The materials in the Guides are copyrighted ©2012 Allen Media. You may view, printed and distribute the CAD Guide within your organization. But you cannot otherwise give away, sell or distribute either Guide to anyone else.