- State of California expanded Guidelines for handling sus packages, Weapons of Mass Destruction (WMD) assessment guide, and WMD training manual (Austin, Tex.) [e-mail us with agency e-mail address, we'll send you the link and password]
- State of California Information Bulletin on handling suspicious envelopes/packages
- ATF's definitive advice on bomb threats, searching, handling, etc., and their Bomb Threat Checklist, illustrations, etc.
- Suspicious mail questionnaire for law enforcement officers [pdf]
- National Safety Council (NSC) info on emergency preparedness
- Final report of Wireless Emergency Response Team [pdf, 372k]
- Calltaking guide when handling wireless callers, from WERT report
- Decision tree explanation and diagram for biological weapons incidents--excellent resource for comm centers and incident commanders.
- Guidelines for responding to a chemical weapons incident--includes excellent, dispatch-specific advice for the initial call and actions to take.
- Guidance for Protecting Building Environments from Airborne Chemical, Biological, or Radiological Attacks
- Excellent trio of pocket cards on handling biological, chemical or radiological incidents from the DoD. [pdf
- Security assessment material by MitreTek; also a very comprehensive NIST self-assessment guide on IT security [df, 449k]
- FBI's National Domestic Preparedness Office, info on all aspects
- Disaster preparedness, hazard assessment guide
- Training materials from NTIS on terrorism threats
- Disaster & Recovery Planning book, from the Disaster Center Bookstore
- White House Office of Homeland Security
- FEMA factsheet on terrorism preparedness
- Weapons of mass destriction video training, Video Techniques Inc., (941) 758-3077 [no active Web site]
- Assessment & Strategy Development Toolkit, prep document for DOJ funding; very comprehensive terrorist attack and WMD assessment check-list. [pdf 750k]
- FEMA "Guide for All-Hazard Emergency Operations Planning," to aid State and local emergency managers in developing and maintaining emergency operations plans. [pdf 617k]
- National League of Cities, Domestic Terrorist Resources for Local Governments [pdf 190k]
- Wireless Emergency Response Team (WERT) final report [pdf, 372k]
- DOJ's Office for Domestic Preparedness Office - law enforcement resources on the subject
- Center for Strategic & International Studies - many reports on threat assessment and preparedness
- WMD First Responders - a private Web site with resources for law enforcement and fire agencies who arrive first at WMD incidents.
- National Institute of Justice: collection of links on domestic terrorism preparedness
- List of Emergency Response Team resources available from federal and state level
- An Introduction to Biological Agent Detection Equipment for
Emergency First Responders; by federal National Institute of Justice. [pdf, 1.7 Mb]
- Legislation and other federal action on domestic terrorism preparedness - Center for Nonproliferation Studies excellent!
- Report on Pentagon site communications from the Public Safety Wireless Network (PSWN) [pdf, 4.1 Mb
- The "911 Cares" program is offering commemorative T-shirts, and proceeds help the involved dispatchers.
- Office of Homeland Defense unveils terrorism threat level reporting system
- Third annual "Gilmore Commission" report, the Advisory Panel to Assess Domestic Response Capabilities for Terrorism Involving Weapons of Mass Destruction, 270 pages. [pdf version for printing 3.9 Mb] [Acrobat version for on-screen 1.9 Mb]
- Advice on securing buildings against chemical and biological attacks.
- The Belfer Center for Science and International Affairs wrote a paper on obstacles to radio interoperability, and another with recommendations on public safety communications.
- Collection of emergency preparedness publications from the Government Printing Office (GPO).
- Collection of terrorism preparedness publications from the Technical Support Working Group, a multi-agency federal government group [ordering some materials requires TSWG approval].
- A Guide To Strengthen Emergency Management Of High-Rise And High-Risk Buildings, prepared by the city of Ontario (Canada)
- National Homeland Security Database, a huge collection of links to other sites and resources.
- The Metro Washington (DC) Council of Governments has posted a framework for a Regional Emergency Coordination Plan.
- Guide for radiation emergency accidents
- The Department of Energy has prepared an excellent guide on "Hazardous Materials Response Procedures." [pdf , 824k]
- The Federal Emergency Management Agency (FEMA) has a number of CD-ROM-based courses, including "Special Events Contingency Planning." You can register on-line, they'll send you the CD, and send back a printed test results page to complete the course. You could also download the printed support materials (pdf, 1.9 Mb) for the course, which does not include all of the lessons, but is still very informative.
- Report by the U.S. Army Soldier & Biological Chemical Command on personal protective equipment for law enforcement officers at the scene of a chemical/biological terrorist incident--we've excerpted the "Operational Considerations" section and Appendix for some excellent dispatch-related information. [pdf, 1 Mb]
- An on-line quick-reference table of chemical and biological agents.
- A discussion of vehicle bomb preparation and aftermath operations
- In June, 2002 there was talk of "dirty bombs," or conventional explosives laced with radiological materials. Check this general article on Preventing Nuclear Terrorism, and this specific article on Radiological Dispersion Devices.
- This PBS Web site lets you type in an address and see if you'd be vaporized by a 1-megaton atomic bomb, while this Web site lets you map nuclear waste transportation routes.
- The National Academy of Sciences has an extensive list of transportation-related security resources.
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- Explanation of how the terrorist threat expands an existing emergency plan, from DOT material. [pdf, 69k] [see the previous listing for more DOT material]
- Arlington County (Virg.) has published their after-action report for the Pentagon incident. [pdf, 7.9 Mb]
- Consultants McKinsey & Co. have published two reports on police and fire department operations at the World Trade Center, including comm issues. Surf the FDNY report, and download the NYPD report. [pdf, 475k]
- CALEA report on revisions to standards for crisis managemen
- Office of Domestic Preparedness, Guidelines for First Responders - more for law enforcement, fire and EMS agencies, but provides insights into the communications support function. [pdf, 478k]
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- The industry's Network Reliability & Interoperability Council published "Essential Communications During Emergencies, " which analyzes the availability of different technologies to provide telecommunications services during emergencies, including an extensive review of 911 systems.
- A Macintosh program that will display the current national threat level on-screen. [Mac OSX only, bin format]
- "National Strategy to Secure Cyberspace," draft for public comment [pdf, 2.3 Mb]
- The U.S. Commission on National Security was convened in 1999 to study security issues, and issued several reports--the so-called Hart-Rudman Reports. You can download the most recent (Feb. 2001) report in Acrobat [pdf, 763k] format.
- Former Senators Hart and Rudman also chaired a 2002 panel sponsored by the Council on Foreign Affairs, and published another report on homeland security. [pdf, 215k]
- The Council on Foreign Relations published a report on terrorism preparations--or the lack of it. The report covers radio interoperability and other topics.
- CBS News has a very long list of disaster preparedness links.
- The American Institute of Architects bookstore has several publications related to building design and security.
- FEMA has created a one-stop Web page with information on disaster preparedness.
- Chart of biologoical agents, their symptoms and treatments, from the University of North Carolina. [pdf, 161k]
- National Conference of State Legislatures keeps track of legislation on radio interoperability.
- FEMA guide for citizen preparedness: "Are You Ready", but which also has good info on general preparedness.
- The Infectious Disease Society of America has a Web page with lots of information on chemical and biological agents, and preparedness.
- APCO issues suspicious calls alert.
- The Department of Homeland Security issued information on 2003 grants, including for interoperablaw enforcement communications gear. [pdf]
- FCC posts Web page to encourage PSAPs to join the Telecommunications Priority Service (TSP)
- The National Fire Service's Incident Management Consortium has published a draft of a joint fire, law enforcement, EMS, tow agency incident management system, which ties together all the agencies that might handle a highway-related incident. Very complete! [pdf, 2 Mb]
- Collection of police and fire radio audio during the Sept. 11th terrorist attacks.
- The Media Security and Reliability Council (MSRC) focuses on protecting TV and radio stations, and other media outlets from terrorist attacks and other dangers, and extending their reach to provide public warnings and information. The group's Public Communications and Safety Committee has issued an interim report with recommendations. [Word, .doc]
- The Council on Foreign Relations published a report "First Responders: Drastically Underfunded, Dangerously Unprepared," that include a recommendation on funding 911. [pdf]
- The National Clearinghouse for Educational Facilities has posted disaster resources for schools.
- The federal Department of Veterans Affairs has produced an excellent pocketcard on the symptoms and effects of radiation. [pdf]
- A General Accounting Office (GAO) report on information sharing, and how it could be improved among law enforcement agencies. [pdf]
- The Center for State Homeland Security has posted a Web site with lots of links and resources.
- The Rand institute has published an excellent 35-page quick guide to individual preparedness for chemical, radiological and biological attack. [pdf]
- The Pocket Partner was first published in 1998, but is more relevant today, with 576 pages of vital emergency information in a -- what else? -- pocket-sized book.
- South Carolina Dept. of Labor handbook on developing a workplace security plan. [pdf, 1.5 Mb]
- List of OSHA resources on fire and explosion assessment and planning.
- Office of Domestic Preparedness, "Emergency Responder Guidelines," good basics for law enforcement, fire, EMS and public works agencies. [pdf, 395k]
- Frontier Systems Integrators LLC has published a White Paper on interoperability that provides a plain-talk view of the needs and requirements. [pdf]
- Hazardous Materials Response Special Teams Capabilities and Contact Handbook, compiled by the U.S. Coast Guard. Excellent 191-page listing of contacts and agency capabilities.[pdf]
- FEMA's "Fire And Emergency Services Preparedness Guide For The Homeland Security Advisory System" [pdf]
- NENA draft standard on PSAPs notifying NORAD about aircraft incidents [Acrobat]
- Rand Corp. guide to personal preparedness for WMD incidents
- 9-11 Commission timeline on communications at both terrorist attack sites [Chapter 9, pdf] [list of all chapters]
- Personal preparedness guide issued to all households in the UK
- Dept. of Defense minimum anti-terrorism standards (pdf), including technical "stand-off" distance requirements for explosive devices; article (pdf) about development of standard
- State of Illinois, EOC Vulnerability Survey [.doc]
- New York State Police - bomb information-taking card (pdf)
- Public Transportation Emergency Mobilization and Emergency Operations Guide (pdf, 3.9Mb)
- Evacuation plan and suggested kit (pdf)
- Department of Homeland Security's general business preparedness information page
- Lessons of Hurricane Katrina (2005)
- On-line guide to disaster communications
- 73-minute tape of World Trade Center fireground channel (mp3)
- U.S. Army, Protective Design Center - building security resources
- DHS, Reporting Guide for Critical Infrastructure (pdf)
- FEMA document on comm center construction & security (pdf)
- FCC recommendations from Hurricane Katrina experience, particularly on mass and local communications. (pdf)
- Awareness Guide by the Miami Date Police Department [pdf]
- Department of Homeland Security indicators of possible terrorist activity, which is informative for calltakers who might be handling calls from the public, describing suspicious behaviors.
- FEMA case study on construction of Smith County (Tex.) 911 center, highlighting security and safety architecture [pdf]
- Department of Homeland Security "National Preparedness Guidelines," including a chapter on interoperable communications. [pdf]
- National Highway Transportation Administration guide on PSAPs and the flu pandemic (pdf)
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