Preparedness Resources

Since the Sept. 11th terrorist attacks, the subject of preparedness has been in important topics among public safety agencies and the public. This page collects many links to other Web pages and sites providing information.

I've collected some other information of a more sensitive nature: State of California expanded Guidelines for handling suspicious packages, comm center design considerationsWeapons of Mass Destruction (WMD) assessment guide, and WMD training manual (Austin, Tex.). Sene me an e-mail with agency e-mail address and I'll send you a temporary link.

In July 2010 APCO-NENA published an ANSI Standard (pdf) on "PSAP Service Capability Criteria Rating Scale," which they describe as, "an assessment tool…to objectively assess capabilities of the PSAP against smodels representing the beset level of preparedness, survivability, and sustainability amidst a wide range of natural and man-made events."

In Sept. 2011 the FCC issued a list of tips for the public to communicate before, during and after a disaster. Download (pdf) the list from the FCC's Web site.

If you know of good Web resources on public safety comm center preparedness, send me an e-mail.

  • FEMA has created a one-stop Web page with information on disaster preparedness.
  • Chart of biologoical agents, their symptoms and treatments, from the University of North Carolina. [pdf, 161k]
  • National Conference of State Legislatures keeps track of legislation on radio interoperability.
  • FEMA guide for citizen preparedness: "Are You Ready", but which also has good info on general preparedness.
  • The Infectious Disease Society of America has a Web page with lots of information on chemical and biological agents, and preparedness.
  • APCO issues suspicious calls alert.
  • The Department of Homeland Security issued information on 2003 grants, including for interoperablaw enforcement communications gear. [pdf]
  • FCC posts Web page to encourage PSAPs to join the Telecommunications Priority Service (TSP)
  • The National Fire Service's Incident Management Consortium has published a draft of a joint fire, law enforcement, EMS, tow agency incident management system, which ties together all the agencies that might handle a highway-related incident. Very complete! [pdf, 2 Mb]
  • Collection of police and fire radio audio during the Sept. 11th terrorist attacks.
  • The Council on Foreign Relations published a report "First Responders: Drastically Underfunded, Dangerously Unprepared," that include a recommendation on funding 911. [pdf]
  • The National Clearinghouse for Educational Facilities has posted disaster resources for schools.
  • The federal Department of Veterans Affairs has produced an excellent pocketcard on the symptoms and effects of radiation. [pdf]
  • A General Accounting Office (GAO) report on information sharing, and how it could be improved among law enforcement agencies. [pdf]
  • The Center for State Homeland Security has posted a Web site with lots of links and resources.
  • The Rand institute has published an excellent 35-page quick guide to individual preparedness for chemical, radiological and biological attack. [pdf]
  • The Pocket Partner was first published in 1998, but is more relevant today, with 576 pages of vital emergency information in a -- what else? -- pocket-sized book.
  • South Carolina Dept. of Labor handbook on developing a workplace security plan. [pdf, 1.5 Mb]
  • List of OSHA resources on fire and explosion assessment and planning.
  • Office of Domestic Preparedness, "Emergency Responder Guidelines," good basics for law enforcement, fire, EMS and public works agencies. [pdf]
  • Yale-New Haven Health Service, listing of Web preparedness resources with links
  • The U.S. Coast Guard's regional contingency plan for the western states, which is an excellent example of considerations for your own plan. Also has lots of good resource listings.[pdf]
  • FEMA's "Fire And Emergency Services Preparedness Guide For The Homeland Security Advisory System" [pdf]
  • NENA standard on PSAPs handling airborne emergencies [pdf]
  • Rand Corp. guide to personal preparedness for WMD incidents
  • 9-11 Commission timeline on communications at both terrorist attack sites [Chapter 9, pdf] [list of all chapters]
  • Personal preparedness guide issued to all households in the UK
  • Dept. of Defense minimum anti-terrorism standards (pdf), including technical "stand-off" distance requirements for explosive devices; article (pdf) about development of standard
  • New York State Police - bomb information-taking card (pdf)
  • Public Transportation Emergency Mobilization and Emergency Operations Guide (pdf, 3.9Mb)
  • Evacuation plan and suggested kit (pdf)
  • Department of Homeland Security's general business preparedness information page
  • Lessons of Hurricane Katrina (2005)
  • On-line guide to disaster communications
  • 73-minute tape of World Trade Center fireground channel (mp3)
  • U.S. Army, Protective Design Center - building security resources
  • FEMA document on comm center construction & security (pdf)
  • FCC recommendations from Hurricane Katrina experience, particularly on mass and local communications. (pdf)
  • Awareness Guide by the Miami Date Police Department [pdf]
  • Department of Homeland Security indicators of possible terrorist activity, which is informative for calltakers who might be handling calls from the public, describing suspicious behaviors.
  • FEMA case study on construction of Smith County (Tex.) 911 center, highlighting security and safety architecture [pdf]
  • Department of Homeland Security "National Preparedness Guidelines," including a chapter on interoperable communications. [pdf]
  • National Highway Transportation Administration guide on PSAPs and the flu pandemic (pdf)
  • IAFC first-responder procedures for handling suspicious package (pdf)
  • Cisco Systems explains its Network Emergency Response Vehicle in this video
  • CDC Web page on handling Swine Flu incidents
  • World Teleport Assoc. paper (pdf) on Missouri DOT use of satellite links
  • NENA training presentation on railroad incidents (pdf)
  • WMD on-line training
  • Institute for Homeland Security Solutions
  • Nationwide Suspicious Activity Reporting Initiative Training