Preparedness Resources

In the aftermath of the Sept. 11th terrorist attacks, many comm centers were seeking sources of information they could use to improve their emergency preparedness. This page attempts to provide links to the key sources of information that are now available.

Several agencies have issued recent reports on communications and disaster preparedness after the August 2005 Hurricane Katrina:

  • FCC on communications and regulatory issues (pdf)
  • DHS on emergency preparedness, including communications (pdf)

  • The industry's Network Reliability & Interoperability Council published "Essential Communications During Emergencies, " which analyzes the availability of different technologies to provide telecommunications services during emergencies, including an extensive review of 911 systems.
  • A Macintosh program that will display the current national threat level on-screen. [Mac OSX only, bin format]
  • "National Strategy to Secure Cyberspace," draft for public comment [pdf, 2.3 Mb]
  • The U.S. Commission on National Security was convened in 1999 to study security issues, and issued several reports--the so-called Hart-Rudman Reports. You can download the most recent (Feb. 2001) report in Acrobat [pdf, 763k] format.
  • Former Senators Hart and Rudman also chaired a 2002 panel sponsored by the Council on Foreign Affairs, and published another report on homeland security. [pdf, 215k]
  • The Council on Foreign Relations published a report on terrorism preparations--or the lack of it. The report covers radio interoperability and other topics.
  • CBS News has a very long list of disaster preparedness links.
  • The American Institute of Architects bookstore has several publications related to building design and security.
  • FEMA has created a one-stop Web page with information on disaster preparedness.
  • Chart of biologoical agents, their symptoms and treatments, from the University of North Carolina. [pdf, 161k]
  • National Conference of State Legislatures keeps track of legislation on radio interoperability.
  • FEMA guide for citizen preparedness: "Are You Ready", but which also has good info on general preparedness.
  • The Infectious Disease Society of America has a Web page with lots of information on chemical and biological agents, and preparedness.
  • APCO issues suspicious calls alert.
  • The Department of Homeland Security issued information on 2003 grants, including for interoperablaw enforcement communications gear. [pdf]
  • FCC posts Web page to encourage PSAPs to join the Telecommunications Priority Service (TSP)
  • The National Fire Service's Incident Management Consortium has published a draft of a joint fire, law enforcement, EMS, tow agency incident management system, which ties together all the agencies that might handle a highway-related incident. Very complete! [pdf, 2 Mb]
  • Collection of police and fire radio audio during the Sept. 11th terrorist attacks.
  • The Media Security and Reliability Council (MSRC) focuses on protecting TV and radio stations, and other media outlets from terrorist attacks and other dangers, and extending their reach to provide public warnings and information. The group's Public Communications and Safety Committee has issued an interim report with recommendations. [Word, .doc]
  • The Council on Foreign Relations published a report "First Responders: Drastically Underfunded, Dangerously Unprepared," that include a recommendation on funding 911. [pdf]
  • The National Clearinghouse for Educational Facilities has posted disaster resources for schools.
  • The federal Department of Veterans Affairs has produced an excellent pocketcard on the symptoms and effects of radiation. [pdf]
  • A General Accounting Office (GAO) report on information sharing, and how it could be improved among law enforcement agencies. [pdf]
  • The Center for State Homeland Security has posted a Web site with lots of links and resources.
  • The Rand institute has published an excellent 35-page quick guide to individual preparedness for chemical, radiological and biological attack. [pdf]
  • The Pocket Partner was first published in 1998, but is more relevant today, with 576 pages of vital emergency information in a -- what else? -- pocket-sized book.
  • South Carolina Dept. of Labor handbook on developing a workplace security plan. [pdf, 1.5 Mb]
  • List of OSHA resources on fire and explosion assessment and planning.
  • Office of Domestic Preparedness, "Emergency Responder Guidelines," good basics for law enforcement, fire, EMS and public works agencies. [pdf, 395k]
  • Frontier Systems Integrators LLC has published a White Paper on interoperability that provides a plain-talk view of the needs and requirements. [pdf]
  • Hazardous Materials Response Special Teams Capabilities and Contact Handbook, compiled by the U.S. Coast Guard. Excellent 191-page listing of contacts and agency capabilities.[pdf]
  • FEMA's "Fire And Emergency Services Preparedness Guide For The Homeland Security Advisory System" [pdf]
  • NENA draft standard on PSAPs notifying NORAD about aircraft incidents [Acrobat]
  • Rand Corp. guide to personal preparedness for WMD incidents
  • 9-11 Commission timeline on communications at both terrorist attack sites [Chapter 9, pdf] [list of all chapters]
  • Personal preparedness guide issued to all households in the UK
  • Dept. of Defense minimum anti-terrorism standards (pdf), including technical "stand-off" distance requirements for explosive devices; article (pdf) about development of standard
  • State of Illinois, EOC Vulnerability Survey [.doc]
  • New York State Police - bomb information-taking card (pdf)
  • Public Transportation Emergency Mobilization and Emergency Operations Guide (pdf, 3.9Mb)
  • Evacuation plan and suggested kit (pdf)
  • Department of Homeland Security's general business preparedness information page
  • Lessons of Hurricane Katrina (2005)
  • On-line guide to disaster communications
  • 73-minute tape of World Trade Center fireground channel (mp3)
  • U.S. Army, Protective Design Center - building security resources
  • DHS, Reporting Guide for Critical Infrastructure (pdf)
  • FEMA document on comm center construction & security (pdf)
  • FCC recommendations from Hurricane Katrina experience, particularly on mass and local communications. (pdf)
  • Awareness Guide by the Miami Date Police Department [pdf]
  • Department of Homeland Security indicators of possible terrorist activity, which is informative for calltakers who might be handling calls from the public, describing suspicious behaviors.
  • FEMA case study on construction of Smith County (Tex.) 911 center, highlighting security and safety architecture [pdf]
  • Department of Homeland Security "National Preparedness Guidelines," including a chapter on interoperable communications. [pdf]
  • National Highway Transportation Administration guide on PSAPs and the flu pandemic (pdf)