A story in the Des Moines Register describes how Woodbury County (Ia.) has a radio interoperability solution that links the county’s agencies with each other, and to adjoining counties in Nebraska and South Dakota. A $6 million grant has allowed the region to centralize its communications and to create radio system links to improve coordination of multi-agency incidents. Read more about their solutions here.
Voters in Garfield County (Okla.) will decide on Nov. 7 whether to approve a 50-cent surcharge increase to fund a Phase II upgrade, allowing Enid/Garfield County dispatchers to see the location of wireless 911 callers. Enid police Capt. Jim Nivison explained the limitations of the current system to a reporter, and added, “Because of these limitations, finding someone in need of emergency assistance who has called 911 from a cell phone is then largely dependent on the ability of the caller to articulate the incident and location to dispatchers.” Read more here.
A big staffing change in Marion County (Mo.), where six of the county’s 11 dispatchers resigned in the midst of on-going conflicts between some dispatchers and center director Mike Hall. Officials said they had anticipated the resignations and that administrative personnel would fill in until new dispatchers could be hired. Hall and supervisor Branson Wells were placed on administrative leave earlier this year for a month, but county officials would not explain why, or release details of why the two were returned to duty. Ironically, Hall told a newspaper, “I am very happy to confirm we have six” resignations. “Operationally we’ve already seen improvements as far as morale issues…The outcome is a very positive thing for us. We’re putting the problems that we’ve been dealing with behind us and are moving forward.” Read more here.
A logging recorder captured Santa Fe (NM) police using a Taser and their handguns on a man armed with a knife who had stabbed a relative and was also repeatedly stabbing himself. The tape is being used by police to investigate why the man acted so violently, and exactly what happened when he was confronted by three officers inside his home. For now, police chief Eric Johnson has says the officers followed the department’s lethal force policy. Read more and listen to the 911 call here.
Chateauguay (Canada) police officers are using cellular phones as back-up to the department’s radio system until the city can find funding for a $500,000 upgrade to improve coverage. The current system wasn’t designed to cover 77 square miles of the city and surrounding towns that use the radio system. A news article states, “Thus police agents are sometimes incapable of communicating with their head office and their colleagues via the radio attached to their uniforms.” Read more here.
The state of Maine is requiring local public safety agencies to regionalize their communications operations, but the mandate has sparked debate of local control, funding and efficiency. The Public Utilities Commission is administering the consoldiation effort, similar to what has occurred in many other states hoping to reduce spending and improve communications. On Sept. 25th the Commission will issue a list of PSAPs that should be closed and their operations moved to a regional center. The legislature’s mandate set a deadline of Oct. 1, 2007 to reach jsut 26 PSAPs, down from the current 46. Read more here.
Grand Rapids (Mich.) fire chief John VanSlokema will not discipline the crew of a fire engine that was out of the station on errands when a man suffered a heart attack in their district and later died. An editorial in the Grand Rapids Press newspaper said there are still questions about why the fire unit was retrieving dry boots from another station during the incident, and why it took dispatchers 90 seconds to alert units to the incident. The second-due unit responed and arrived 9 minutes after the first 911 call. The newspaper said, “But there were better options to getting dry boots than leaving a fire station empty to pick them up.” Read more here.
An article in the Daily Herald newspaper says that the Provo (Utah) police comm center has, “recently purchased a machine that will allow dispatch agents to locate cell phone callers.” Actually, it’s a computerized system by Positron Public Safety Systems that was purchased for $250,000, and will display Phase II mapping information for cellular 911 calls. Read more about the city’s new system here.
The Flathead County (Mont.) administrative board has hired RCC Consulting for $57,000 to perform a study of their public safety paging system, and make rcommendations improving radio coverage so firefighters don’t miss incidents notifications. During August officials said they sent out 158 pages, but 8 of those failed to set off pagers in the field. Read more about cellular phone glitches, staffing problems and lack of funding at the center here.
The Waxahachie (Tex.) city council has approved a lease/purchase arrangement for a new $1.3 million radio system upgrade, tagging along on the existing Motorola, 800 MHz trunked radio system operated by the Houston-Galveston Area Council. Police officers and firefighters have complained that the current city system doesn’t have sufficient in-building coverage, and usually have to post personnel outside to relay information during incidents. The new system has better coveage, and will allow interoperability among more Ellis County public safety agencies.
Lincoln County (Geo.) will turn on their new E911 system next Wednesday, provided by Baker Integrated Technologies, LLC for $221,000. The new system will support wireless E911 calls, provide two dispatch consoles, CAD and mapping software, and includes upgrades over the next five years. The center will hold an open house on Sept. 24th from 2-4 p.m. Read more about the center here.
Benton County (Ark.) dispatcher Toni Brandon fielded a wireless E911 call where a child’s voice said, “He shot me.” The call was disconnected, and a call back went unanswered. Dispatcher Tammy Rogers tracked the phone down to a pre-paid T-Mobile handset purchased by someone in Texas. She also learned from the company the area from which the call was made. But she didn’t find any matching incidents reported to police or fire in that area. She spent the next two days working on the call in between other incidents. On the second day T-Mobile provided phone numbers that the handset had called, and Rogers began dialing some of them. She eventually reached the phone owner’s cousin, who located the owner in Rogers (Ark.). A call there determined that the handset had been to her kids to play with, and the 911 call had been just a prank. Read the full store here.
Believe it or not, technicians have traced static on the Howard County (Ind.) public safety radio system to rusty screws on a antena tower. The tower is on the roof of a downtown Kokomo office building, and the radio problems have prompted the county commissioners to consider moving the tower. Commissioner Brad Bagwell told a reporter, “The more oxidation that takes place, the greater the interference. The tower needs to be cleaned.” A new tower would also help eliminate dead spots that field units are experiencing around the county.
The RCR Wireless News Web site reports that Verizon Wireless has a plan to build a nationwide broadband public-safety network using 24 MHz of spectrum in the 700 MHz band allocated to public safety back in 1997. Under the plan, 12 MHz of the allocation would be used to create the system, which would be augmented by Verizon’s existing network. The plan is similar to one proposed by Sprint Nextel under the Cyren Call program. Sources told RCR that Verizon has met with APCO officials to discuss their plan, although association officials declined comment. Read the story here.
Does your comm center need some weather protection? The Home Depot is test-selling in-house storm shelters that feature a Kevlar design and a design to withstand a 250 mph wind. There are two sizes initially: 4′x6′ and 4′x8′ that range from $6,000 to $10,000. The shelters are being sold only in one Texas store, but should be available in more stores along the hurricane and tornado belt in the coming months.