South

Communications Dispatcher Sr. - Airport

City of Atlanta (Geo.), Hartsfield Jackson Atlanta International Airport, salary: $17.23 to $25.16 hourly. Under general direction of the Hartsfield-Jackson Atlanta International Airport (HJAIA) C4 Manager, and the Telecommunications Supervisors, this position is responsible for operating C4 telecommunications equipment to receive process and disseminate information through the emergency communications systems, airfield communications systems, EOC systems, and the airport security systems. C4 includes several collocated integrated operations: an emergency 9-1-1 Public Safety Answering Point (PSAP) function (serving Police, Fire and EMS), an Airport Operations Center (AOC) function (serving Security, Operations and Maintenance), and an Emergency Operations Center (EOC) function. Operators provide support to all of these operations. This position requires comprehensive knowledge of airport operations, aviation security and law enforcement practices, fire and emergency medical service practices, emergency incident management systems and technologies along with a familiarity of federal regulations governing airfield activities and airport security. The position requires thorough knowledge of the rules, regulations, and practices of the Hartsfield-Jackson Atlanta International Airport as well as thorough knowledge of federal, state and local laws and regulations. Surf our Web site for full job information and to apply. Closing Date/Time: Mon. December 19, 2011 at 5 p.m. Eastern Time. 12/16/2011

Operations Coordinator

Glynn County (Geo.), $35,514 to $42,616 annually, depending upon qualifications. The county's Board of Commissioners is accepting applications for the position of Operations Coordinator. This position is responsible for managing the day-to-day operations of the E911 Center to include the supervision of departmental supervisors and equipment and the preparation and maintenance of records. The person in this position will serve as the lead Terminal Agency Coordinator. Associates Degree in Business Administration, Public Administration, Criminal Justice or related field is required; supplemented by 7 years previous experience and/or training involving public safety dispatching, radio communications, and personal computer operations with at least four (4) years managerial and supervisory experience. Must possess and maintain valid Emergency Medical Services Dispatcher certification and CPR/First Aid Certification. Must possess and maintain valid NCIC and GCIC Terminal Agency Coordinator certification. For more information or to apply, please visit our Web site. Application deadline is November 4, 2011. 10/4/2011

Public Safety Communications Supervisor

Liberty County (Geo.), starting wage $15.69. The Board of Commissioners is currently accepting applications for the positions of Public Safety Communications Supervisor. The Communications Supervisor’s primary responsibility is to assist in the efficient and effective operation of the Center by ensuring subordinates’ proper performance of duties and adherence to established rules, regulations, policies and procedures. The Communications Supervisor is a “working” supervisory position and has the same public safety communications responsibilities as a Communications Officer. If you have any questions please contact Communications Director Tom Wahl at (912) 368-3911 or by email at LCPSC@libertycountyga.com. Applications may be obtained at the Liberty County Commissioners Office, Room #201, 112 North Main St., Hinesville, GA, or online at our Web site. (under Government Section, Employment). Applications must be returned to that office no later than 5 p.m. on November 4th, 2011. Resumes will not be accepted in lieu of a completed Liberty County employment application. Selected applicants will be notified. Liberty County Board of Commissioners is an equal opportunity employer. 10/12/2011

Public Safety Telecommunicator

Dallas Fort Worth International Airport, Texas, Dept. of Public Safety, salary: $42,225 with annual performance reviews for merit increases, excellent benefits. DFW Airport DPS is accepting applications for Telecommunicator in its Police, Fire and EMS communications center. Telecommunicators process emergency 911 calls, non-emergency calls for assistance, and provide EMD instructions (Priority One); as well as radio dispatch for Police, Fire, and EMS. Requirements: High School or GED; two years experience in a law enforcement or fire/ems environment; ability to pass Criticall test with a 70% overall score and KPH of 3100 or above.; and pass pre-employment testing and extensive background investigation. CAD and EMD experience preferred. Ten and 12-hour shifts bid by seniority every six months. To apply, visit our Web site. For further information, contact Human Resources at (972) 973-1101. 1/10/2011

Communications Shift Supervisor

Amarillo Emergency Communications Center (Tex.), starting salary is $35,700 plus benefits. The Communications Shift Supervisor is responsible, under the direction of the assistant manager, for performing technical and supervisory functions such as making decisions in regard to daily operations such as planning, coordinating, scheduling, assigning, evaluating the work of emergency communications personnel, generally overseeing a shift of Emergency Communication Specialists, and participating in projects and committees. This person also maintains department records and responds to inquiries and complaints. Minimum requirements for this position include: possession of a high school diploma or equivalent, a minimum of 3 years of experience in a public safety dispatching environment with progressive increase in responsibility or experience in various aspects of law enforcement, fire or EMS or post high school education in a related field can partially replace years of experience in public safety dispatch. Preference will be given to those with experience in a consolidated communications center. Amarillo Emergency Communications Center is a consolidated center that provides 911 service to the City of Amarillo and communications services to 6 response agencies within the City of Amarillo and adjacent counties. Additional information, such as additional requirements and the application process can be found at the City’s HR website. The deadline for application is August 24, 2011. 8/11/2011

Public Safety Communications Manager

Plantation (Fla.), salary range: $52,510 to $85,017. This is an exempt position, which is advanced administrative work in directing and supervising the City's public safety telecommunications operations which includes Police, Fire and Rescue. Work is performed independently with general direction by the General Services Division Commander. Download (pdf) the full job description, and surf our Web site to apply. Closes: August 19, 2011. 8/4/2011

Dispatcher

Village Fire Department (Houston, TX), salary: $37,031 per year. Job Summary: Night shift, 2200 to 0600, 40 hours per week. Under the general supervision of the Dispatch Supervisor, the employee should be able to work with and without direct supervision. Employee performs a wide variety of complex clerical and emergency tasks in support of fire department operations. The dispatcher receives routine and emergency calls and dispatches fire apparatus; monitors other local fire & police radio frequencies and answers administrative phone lines; coordinates with other local emergency services. Must be capable of operating various types of telecommunications equipment including, but not limited to, telephone, TDD, personal computers, and fax machines. Employee will also be responsible for maintaining various logs and files. Open until filled. Applications can be picked up in the front office during normal business hours. Download (pdf) the full job description. Return in-person or by fax. Contact Cheeryl Easley, 901 Corbindale Rd., Houston TX 77024. (713) 468-7941, fax (713) 468-5039. 6/6/2011

911 Telecommunicator

Lamar County (Miss.), starting wage $11.00 per hour plus United Heath insurance benefit premiums paid for by the employer. 911 Center is accepting applications for a 911 Telecommunicator. If you are hard working, a fast learner, good at multi-tasking and remain calm in emergency and stressful situations, this may be the job for you. Position requires working 12 hour shifts, ability to work with Computer Aided Dispatch software, mapping software, multi-telephone lines, computer-aided radio system and other communications equipment. This agency dispatches for the sheriff’s department, three police departments, and fire/first responders. Some requirements include the following: GED or High School Diploma, pass a criminal background check, drug screening, and must pass 25 CWPM typing test. For more information or if you are interested in applying for this job, contact Gay Smith at gsmith@lamarcounty.com for an application. 5/10/2011

Emergency Services Dispatcher

Grand Prairie (Alberta, Canada) Fire Department. The challenge is responsibility for the operation and records of emergency and routine services and communication systems including the 911 system. Other operational duties compatible with the dispatch centre operations may be assigned. The successful candidate will be a mature self-motivated person with the ability to speak clearly and concisely with a well-modulated voice under emergency and stressful conditions. Requirements include completion of Grade XII, must be bondable and have the ability to work independently as well as a member of the team. Related experience in communication equipment operations, a working knowledge of computers (MS Office, Windows 2000), prior experience in Emergency Service Dispatching and clerical skills are assets. Knowledge of local geography and the principles of mechanical and electrical communication systems is also an asset. All candidates must provide at time of application verification from an accredited institution show a typing speed of 35 wpm or greater. Job-related tests will be conducted with candidates selected for interview. Hours of Work: In order to meet the needs of a 24/7 operation, candidates will be required to work various shifts of 2 to 12 hours in length. These shifts will include: days, nights, weekends and holidays. Please note: The Grande Prairie Fire Department is pleased to provide a smoke free work environment. Please submit detailed resume and copies of pertinent certificates by January 31, 2011. In person: Grande Prairie Fire Department, 8111 Resources Rd. By mail: Grande Prairie Fire Department, 8111 Resources Rd, Grande Prairie, Alberta, T8V 7Y2. By FAX: (780) 538-0318, Attention: Dispatch Supervisor. By e-mail: kblais@cityofgp.com or sshaw@cityofgp.com. Enquiries: Dispatch Supervisors Kathy Blais or Sue Shaw, (780) 538-0393. We would like to thank all applicants for their interest. Only those selected for interview will be contacted. 1/10/2011

Command Center Service Specialist (911 Dispatch)

North Texas Tollway Authority, Plano (Tex.), pay: $16.41 to $20.52 per hour, depending on experience. Overview: The purpose of this position is to answer multiple telephone lines, gather information, answer questions, disseminate traffic information, and dispatch calls to the appropriate employees, crews, or units. This is accomplished by monitoring the roadways, answering incoming calls, gathering information from callers, entering information, dispatching calls, monitoring equipment, maintaining records, and completing related tasks. Additional duties include assisting with tours, reporting equipment malfunctions, and assisting other employees. Responsibilities— Note: This information is intended to be descriptive of the key responsibilities of the position. The list of essential functions below does not identify all duties performed by any single incumbent in this position.

• Monitors roadway activities by monitoring radio calls, reviewing video and camera information on current conditions and accidents, posting information for signage, contacting other resources, facilitating removal of vehicles, and monitoring agency facilities
• Provides radio dispatch by dispatching appropriate units or agencies to calls upon assessment of circumstances and the acquiring of information, determining appropriate department or crew for response, maintaining communications with personnel in the field, maintaining, sending and confirmation information to assist with each circumstance, and monitoring other calls
• Maintains records by entering information into databases, submitting reports as required, and recording and filing documents
• Completes routine general office duties by maintaining a variety of official logs; contacting other departments to obtain or provide pertinent information, typing, filing, and answering general inquiries
• Researches information by entering data, answering and responding to radio traffic, making and receiving phone calls, researching databases for information, and sending information to requestors

Qualifications

• 1+ years previous 911 dispatching experience preferred
• Work requires knowledge of a specific vocational, administrative, or technical nature that may be obtained with six-months/one year of advanced study or training past the high school equivalency. Junior college, vocational, business, and technical or correspondence schools are likely sources. Appropriate certification may be awarded upon satisfactory completion of advanced study or training.
• Valid driver's license, TCIC/NCIC and NLETS/TLETS certification
• Basic - Ability to perform the four basic arithmetic operations. Ordinarily, such education is obtained in elementary school up to high school. However, it may be obtained from experience and self-study.
• Intermediate - Ability to write reports, prepare business letters, expositions, and summaries with proper format, punctuation, spelling, and grammar, using all parts of speech. Ordinarily, such education is obtained in high school up to college. However, it may be obtained from experience and self-study.
• Intermediate - Ability to read papers, periodicals, journals, manuals, dictionaries, thesauruses, and encyclopedias. Ordinarily, such education is obtained in high school up to college. However, it may be obtained from experience and self-study.
• Skilled - Work requires a comprehensive, practical knowledge of a technical field with use of analytical judgment and decision-making abilities appropriate to the work environment of the organization.

All applicants must apply online if interested. Job Closes on March 28, 2011, at 5 p.m. CST. Background check and drug screen will be conducted. 3/15/2011

Executive Director, County 9-1-1

Shelby County (Ala.), $80,280 to $104,747 per year. This is an executive level position managing all aspects of the County’s emergency communications (9-1-1) center providing public safety communications and dispatch services to law enforcement agencies,fire departments and EMS agencies. This position directs and monitors all technical, personnel and fiscal management activities of the 9-1-1 center and is responsible for the administration of the programs and operations within this area. Work is performed under the direct supervision of the Shelby 9-1-1 Board of Directors. Download (pdf) the job description. Visit the Government Jobs Web site for full information and to apply on-line. Closes: March 17, 2011. 2/21/2011

Communications Manager

Town of Hilton Head (SC), salary range $64,895 to $81,074 depending upon qualifications. The primary function of this individual is to manage the operations and activities of the Town's E-911 Communications Center. Responsibilities include, but are not limited to: Directs and manages the staff and activities of the E911 Communications Center; schedules personnel; recommends and handles disciplinary actions; interviews and hires personnel; directs staff concerning changes or additions to operational issues; performs administrative paperwork; prepares performance reviews; recommends promotions, demotions, and terminations; directs staff to perform required tasks; performs quality assurance checks by reviewing random recordings; Maintains resources needed to perform the dispatch function; ensures that all communications equipment is operationally maintained; provides recordings and transcripts as needed for court or investigations; maintains maintenance contracts on equipment and resources; makes recommendations for technological needs; Manages the Communications Center budget; prepares quarterly budget reports; prepares annual communications budget; oversees the distribution of funds; ensures the budget does not exceed allocations; Develops policies and procedures for Center responsibilities; recommends or implements policies and procedures; recommends and implements call-taker and dispatcher protocols; develops and updates the communication section of the Town's Disaster Plan; informs staff of changes involving personnel, policies, procedures, and protocols; Provides support and data in cooperative activities with other divisions and departments; prepares statistical reports; participates in committee work; Maintains radio and communications equipment inventory and coordinates maintenance and repairs with Beaufort County and contracted vendors; Participates in local and regional meetings, committees and task forces to facilitate long range planning and improvement of E911 communications; Performs the duties of Communications Supervisor of Dispatcher as necessary. Visit our Web site for full information and to apply. Closes: Dec. 31, 2010. 12/13/2010

Deputy Public Safety Dispatch Manager

City Of Sugar Land (Tex.), entry salary: $25.25 per hour plus excellent benefit package. This position will responsible for: Leadership and supervision of the Public Safety Dispatch Shift Supervisors; identify training needs; develop and implement training curriculum; coordinate training activities; train and/or retest personnel to keep agency in compliance with Texas Department of Public Safety regulations for TLETS; assist the PS Manager in the development, planning and implementation of strategic projects and in the budget process; available to remain on the job during emergency situations and be on call or subject to call; perform any other tasks as directed by the Public Safety Dispatch Manager. Minimum requirements include: Bachelor’s degree in Criminal Justice, business administration, public administration or a closely related field is preferred, or the ability to obtain such degree is required within 36 months from hire date; three years of progressively responsible experience in the area of Public Safety Communications or a closely related field is required; previous management and/or supervisory experience highly preferred; ability to effectively communicate both orally and in writing. Deadline: Monday, June 14, 2010. Applicants please go to our homepage, click on City Jobs, and complete an on-line application. 6/3/2010