Public Safety 9-1-1 Dispatcher
Kenosha City/County (Wisc.) Joint Services, pay range starts at $16.85 per hour to a maximum of $21.14 per hour after 54 months. Download (pdf) the full job description. Interested persons may complete an application from our Web site, or call (262) 605-5050 and request to have an application packet mailed. Closing date October 17, 2008. Candidates who previously submitted an application do not need to complete another application packet. 9-29-2008
Communicator
Dane County (Madison, Wisc.) Department of Public Safety Communications, starting hourly wage is $19.40 with further merit increases to $21.30, longevity pay of 3% to 12% of base salary and excellent benefits. We have professional positions for emergency dispatch personnel to receive and dispatch requests for 85 law enforcement, fire and emergency medical services. Communicators answer over 600,000 emergency and non-emergency calls annually and operate complex communications equipment. Successful candidates will be placed on an eligibles list to become part of Dane County’s 9-1-1 public safety dispatch system. Requires any combination of training and experience equivalent to high school graduation and a minimum of 6 months experience operating two-way radio equipment, performing data entry, or high-volume telephone answering, including significant public contact. Experience dispatching law enforcement, fire and/or emergency medical services is preferred. Must be able to type neatly and accurately and analyze and react quickly and effectively to stressful emergency communications situations. Must be available to work evenings, weekends, holidays and during severe weather conditions. Must be able to pass background investigations, including fingerprinting. After employment, must maintain current Wisconsin TIME System Advanced and National Academy of Emergency Dispatch Emergency Medical Dispatch-Advanced and Emergency Fire Dispatch certifications. Anticipated exam process: 1) Candidates must complete and submit an official Dane County Communicator Application for Employment, including the Qualifications Statement page; 2) Candidates will listen to and record requests for help and alpha-numeric combinations (tentatively planned for a date/time during June 28 to July 5, 2008); 3) Candidates must pass a data entry examination (tentatively planned for July 7 or 8, 2008). Top candidates will be invited to interview with the department (tentatively scheduled for July 28 to August 1, 2008). Recruitment ends: 4:30 p.m., Friday, May 23, 2008. For application materials contact: Dane County Employee Relations, Room 418, City-County Building, Madison, Wisconsin, 53703, (608) 266-4123. For those with TDD equipment only, call (6080 266-4529. You may also access the application and information through the Dane County Web site. Interested individuals must file a completed official Dane County PUBLIC SAFETY COMMUNICATIONS APPLICATION FOR COMMUNICATOR form. An Affirmative Action Employer operating under a Civil Service Merit System. 5-10-2008
911 Dispatcher
City of Pikeville (Ken.), starting pay: $10.46 per hour. Candidate duties includes: Answers incoming telephone calls, i.e., 911 lines, police non-emergency lines, police business line, fire non-emergency line, fire business line, TDD line and rescue squad line; take complaints, give information, transfer calls to appropriate party and make calls as needed. Education: High school diploma or general education degree (GED). Age: 18 years old. Qualifications: 25 words per minute typing, Pass Criminal Background Check, Employee must complete 4-week Telecommunications academy, within 1 year of employment by department, Pre-employment testing required, Candidate must pass polygraph and psychological test. Submit Applications: Due Date: Monday, September 15, 2008. City of Pikeville, Attn: Rebecca Hamilton, City Clerk/Human Resource, Director, 118 College St., Pikeville, KY 41501. Surf our Web site. 9-8-2008
Telecommunicator
Village of Bedford Park (Ill.) Police Department, base salary for 2008 is $35,009 plus employee benefit package. We are accepting applications for the establishment of an eligibility roster for the position of Telecommunicator. The position must be able to receive & prioritize emergency calls from the 911 Center. Duties include dispatching police, water and public works departments. Other responsibilities include: Monitor alarms, teletype communications and process warrants. Positions include weekends and holidays and must be able to work any shift. Each applicant must meet certain requirements to be eligible for consideration for appointment as a telecommunications officer, which include but are not limited to the following: 1. Each applicant must be a citizen of the United States and be able to read, write, speech and understand the English language. 2. Each applicant must be at least 21 years of age. 3. Each applicant must be of good moral character, never been convicted of a felony or misdemeanor involving moral turpitude, or temperate habits, physically and mentally able to perform the essential duties of the position applied for with or without reasonable accommodation. 4. High School diploma. 5. Each applicant shall submit, with his/her application, certified copies of the applicant’s birth record. (No photocopies will be accepted.) 6. Each applicant must return the fully complete application, along with all required supporting documents, to the Bedford Park Police Department 6701 S. Archer Avenue, no later than September 8th 2008 at 8 a.m. 7. Other requirements include fast-paced customer service experience; demonstrated multi-tasking & keyboarding skill with the ability to perform in a stressful environment-involving computer aided dispatching. LEADS Certification and bi-lingual ability is preferred but not required. Must be able to pass thorough background check. Requirements also include typing of at least 35 wpm and have excellent communications skills. Must have the ability to clearly speak without any pronounced accent or speech impediment and write the English language. Applicants will be subject to a pre-employment psychological and medical exam. Must be able to pass a one-year probationary period. Applications are available at the Bedford Park Police Department, 6701 S. Archer Avenue, Bedford Park, IL 24 hours a day, 7 days a week. A ten-dollar ($10) non-refundable administration fee, payable to the Village of Bedford Park is due upon return of the completed application. Questions should be directed to Adrienne Svetich by email. Applicants must attend a mandatory orientation followed by a written exam on Thursday, September 18, 2008 promptly at 6 p.m. at the Bedford Park Library located 7816 W 65th Pl, Bedford Park, or be disqualified from further consideration. A typing test and oral interview will follow at a later date to be determined. 8/19/2008
E911 Telecommunicator
Dunn County (Wisc.) Emergency Communications Center, $13.89 to $20.01 per hour. Position Objectives: Applications are now being accepted for Telecommunicator positions in the Dunn County Emergency Communicatoins Center. Telecommunicators dispatch all police, fire and ambulance calls within Dunn County. Minimum Requirements: High school diploma or equivalent; proficient computer skills, ability to type 35 wpm; ability to multi-task and think quickly, and make decisions under stressful and emergency situations. No felony convictions. Desirable Training and Experience: Previous dispatching experience desirable. Benefits: Extensive benefit package. Completed application and resume must be returned to the Dunn County Administrative Coordinator's Office by 4:30 p.m. on August 29, 2008. Apply by application and resume to: Dunn County Administrative Coordinator's Office, 800 Wilson Ave., Menomonie, WI 54751. Telephone: (715) 232-2429. Or e-mail resume to: admin@co.dunn.wi.us. Deadline: Friday, August 29, 2008 at 4:30 p.m. 8/18/2008
Dispatcher/Telecommunicator
Dodge County Sheriff's Office, Juneau (Wisc.), salary: $21.37 to $23.17 per hour. Responsibilities: Communications Officer. Operates radio consoles & related technical & communications functions located in Sheriff's Dept communication center. Ensures every complaint or request receives proper response & is given proper priority in relation to current & on-going activities of comm center. Benefits: Wisconsin retirement fund; health insurance; life insurance; sick leave; dental; paid holidays - 10; clothing allowance; longevity pay; deferred compensation; bacation. Qualifications: U.S. citizen; High school diploma; no felony convictions; no domestic abuse convictions; vision correctable to 20/20; good verbal and written communication skills; previous experience; react quickly and effectively to stressful situations; able to work evenings, weekends, and holidays; ability to keyboard/type words per minute - 35; knowledge and skills in operating computer systems; clear and concise speech; ability to handle several tasks simultaneously; ability to perform essential functions of this position; qualified applicants, must submit with their application, evidence from a job center, etc. of a 35 (net) wpm typing speed. Qualified candidates will be required to take a written examination, scheduled for September 13, 2008. Apply by: 4 p.m., August 22, 2008. Submit: agency application. To obtain: call (920) 386-3690 or e-mail srossing@co.dodge.wi.us Contact: HR Clerk Sandy Rossing, Dodge County Human Resource Department, 127 E. Oak St., Juneau, WI 53039. Phone: (920) 386-3690, Fax: (920) 386-3545, e-mail: srossing@co.dodge.wi.us. Written exam; Oral interviews; Medical examination; Drug screening; Background investigation. 8/11/2008
Civilian Police And Fire Dispatcher
Bloomington (Minn.) Police Department, starting salary: $3,633 per month, plus excellent benefits, $3,968 per month after six months. We are seeking individuals to provide support services for the Police Department and interact extensively with the public. Shift work is required, including evenings, weekends and holidays. Minimum qualifications: Excellent oral, listening and written communication skills, ability to function effectively and courteously under pressure, ability to type with speed and accuracy, Ability to work in a high stress environment and the ability to handle multiple tasks simultaneously. Desirable qualifications: Prior working knowledge of police Computer Aided Dispatch (CAD) systems, two years emergency dispatching experience, or completion of an approved 911/Dispatch Certificate Program, knowledge of law enforcement and fire department policies and procedures, familiarity with or knowledge of Bloomington city geography. confidence in making decisions with the ability to work independently, ability to uphold a professional work environment, bilingual. Please apply at: Human Resources Department, 1800 West Old Shakopee Rd., Bloomington, MN 55431. Or call: (952)563-8710. Visit our Web site. Written examination: Wednesday, August 20, 2008 at 5:30 p.m., Bloomington Fire Station #1, 10 W. 95th Street (NW corner of 95th St. & Nicollet Ave.), Bloomington, MN 55420. (Parking allowed in designated spaces only. Additional parking in church lot across street. Use door facing Nicollet Ave.). Everyone who applies is required to take the exam. All applicants must complete a City of Bloomington application and Veteran's Preference form to be considered. Application materials must be received in the Human Resources Department by 4:30 p.m., Monday, August 18, 2008. 8/16/2008
Director - Metro Communications Agency
The Metro Management Council, comprised of elected officials from the City of Sioux Falls (SD) City Council and Minnehaha County Commission, is seeking a Director to manage and direct the overall operation of the Metro Communications Agency which provides 911 emergency dispatch services to the citizens of Sioux Falls and Minnehaha County, serving 3 law enforcement agencies, 4 ambulance services, 15 fire departments, Minnehaha County Emergency Management and City of Sioux Falls Animal Control. To print the application form and to obtain further information about this position including required qualifications and compensation/benefits, go to our 911 Web site, county Web site, or city Web site. Submit application to South Dakota Career Center, 811 E. 10th St., Dept. 41, Sioux Falls SD 57103-1650. Application deadline is Friday, August 22, 2008 at 5 pm. Special accommodations for application and/or testing or job information in alternative formats available upon request. EOE. 7/28/2008
Comunications Technician
City of Dublin (Ohio) is seeking qualified candidates for the position of Communications Technician, Police/Fire Radio Dispatcher, within the Division of Police. The successful candidates’ primary responsibilities will be to operate computer aided dispatching, as a central dispatch/control or relay point, to receive and transmit information to safety (police and fire), service, and other appropriate personnel. A summary detailing the qualifications and steps of the hiring process may be obtained online at our Web site. (Click on “city jobs” at the bottom of the screen), or download (pdf) the full job description. Applications may be submitted May 23, 2008 through 5 p.m., Friday, June 13, 2008. All applications must be submitted through the City of Dublin Web site to be considered. The city of Dublin is an equal opportunity employer. 5-20-2008
E-911 System Administrator
The Wayne County (Ill.) Emergency Telephone System Board, a contractual, at-will position, with a salary range of $35,000 to $40,000 per year, as well as insurance and benefits. We are seeking an E-911 System Administrator. Minimum 5 yrs leadership/management experience preferred. Bachelor's degree preferred, but not required. Must have a background or high understanding of technical areas of public safety communications (E911 systems); extensive knowledge of public safety and emergency dispatch communications, including enhanced 911, computer-aided dispatch (CAD) systems, mobile data systems, geographic information system (GIS) mapping, and master street address guides (MSAG); strong written and verbal communication skills; leadership and organizational skills; computer and standard office machine proficiency; superior analytical ability; and ability to establish and maintain effective working relationships with superiors, co-workers, other agencies, the general public, vendors, and contractors. E-911 Administrator will provide professional and technical assistance services, together with other duties as may be directed by the Wayne County Emergency Telephone System Board. Applicants should submit resumes to Scott Clark, WCETSB Chairman, POB 187, Fairfield, Illinois, 62837, by June 15, 2008. 5-22-2008
Emergency Service Dispatcher I
Lincoln (Neb.), hourly range $15.57 to $19.89 per hours full-time. Variable 8 or 10-hour shifts with rotating days/evenings/nights/and weekends. Essential Job Functions: Looking for a confident, resourceful, problem solver to work as an Emergency Services Dispatcher. This serious and sincere individual must have good listening skills with the patience and thoroughness it takes to respond correctly to our callers and to responding agencies in the field. This job is very technical and requires multi-tasking. We provide excellent training that is ongoing to make sure that performance is maintained at peak levels. This is a challenging and demanding job that will give you great satisfaction. Qualifications: High school graduate or equivalent. Desired: 2 to 4 years experience in the operation of communication and emergency service equipment utilized in dispatching public safety and medical emergency personnel. Applicants who meet minimum qualifications will be scheduled for a written exam to be held on Monday, August 25, 2008. After the closing date you will receive a e-mail or letter indicating time and place of examination. Application must be completed and submitted electronically before 4 p.m., Friday, August 1, 2008. Check our Web site for more information and to apply. 7-7-2008
Telecommunicator
Evansville (Ind.), pay rate $15.80 to $18.59 per hour. Closing date July 25, 2008. Visit our Web site for more information. 7-14-2008
Communications Supervisor
Fond du Lac County (Wisc.) Communications Department, salary: $43,697 - $48,890 per year. Responsibilities: Oversee the daily operations/supervision of the communication center's staff. Work hours are from 10:30 p.m. to 6:30 a.m. or swing shift of 8:00 p.m. to 4:00 a.m. Ensure compliance with policies & procedures, assist in training & evaluation of staff, provide supervision of 3rd shift dispatchers. Benefits: Wisconsin retirement fund; Health insurance; Life insurance; Sick leave; Dental; Paid holidays - 10; Clothing allowance; Deferred compensation; Vacation; Vision insurance available, flexible spending account available. Qualifications: U.S. citizen; Driver license; High school diploma; Good verbal and written communication skills; Previous experience; React quickly and effectively to stressful situations; Able to work evenings, weekends, and holidays; Knowledge and skills in operating computer systems; Clear and concise speech; Ability to handle several tasks simultaneously; Supervisory/Management Experience; Ability to perform essential functions of this position; past dispatching experience, past supervisory/management experience, past experience in call center/comm. center operations, knowledge of basic office equipment operation, CAD system operation, and radio system operations/functionality experience. Knowledge of Tiburon system a plus. Required screeing: Oral interviews; Psychological profile; Drug screening; Background investigation. Apply By: 4:30 p.m., June 13, 2008. To obtian agency application, surf out Web site. Contact: Human Resources Asst Mary Fortney, Fond du Lac County, 160 S Macy St., Fond du Lac, WI 54935. Phone: (920) 929-3132, Fax: (920) 929-3016, Email: mary.fortney@fdlco.wi.gov. 5-26-2008
CAD System Administrator
TriCom Central Dispatch (Ill.), the public safety (9-1-1) communications center for St Charles, Geneva and Batavia, starting pay $24.14 to $26.98 hr depending on qualifications; maximum pay: $34.08 hour. We are seeking applicants for the full time position of computer-aided dispatch (CAD) System Administrator. This position is responsible for managing, maintaining and operating all components of TriCom's Motorola CAD system hardware and software, including interfaces. This includes routine maintenance, keyboard entry of data, coordinating updates to the GIS database and map, troubleshooting problems and installing updates. The CAD System Administrator will develop and maintain all CAD database files, including incident type codes, priority codes, emergency response area/beats, response plans and resource assignment tables. Other responsibilities include researching and verifying city annexations, new streets and changes to response beat/zone areas; working with municipal GIS personnel to prepare periodic map updates; formulating database queries and designing reports to provide statistical analysis and department management reports; and meeting and coordinating with application software and computer hardware vendors to ensure continued operation and/or facilitate the procurement of new software and hardware. Minimum qualifications for this position include a demonstrated knowledge of methods and principles of managing, maintaining, troubleshooting and upgrading a public safety CAD system; and a minimum of 4 years of multi-discipline (police, fire & EMS) public safety dispatch experience; or any combination of education; training and experience which provides the required knowledge, skills and abilities to perform the essential functions of the job. Previous experience with Microsoft and Motorola software and related applications, such as Crystal Reports, is ideal. Interested persons may pick up an application packet, including a position description, pay grade scale and application form, from the reception desks of the St. Charles, Geneva or Batavia police departments between June 19th and July 5th, 2008. Application packets are also available by contacting TriCom Deputy Director Charles Wrede at cwrede@tri-com911.org or at 630-232-4739. Completed applications must be received no later than noon on Saturday, July 5, 2008 in accordance with the instructions in the application packet. 6-23-2008
Police-Fire Communications Officer
The Nichols Hills (Okla.) Police Department, starting salary of $26,320 to $27,520 per year, plus excellent benefit package. We are accepting applications for a full-time Communications Officer position. This position answers calls and dispatches for police, fire and 9-1-1. Minimum requirements include high school diploma or GED, ability to write routine reports and correspondence, ability to communicate effectively, ability to operate radio and computer, and the ability to pass required tests. Shift work is required. No felony convictions. OLETS certification and/or emergency dispatching experience preferred. Applications are available at the Nichols Hills Police Department, 6407 Avondale Drive, Nichols Hills, OK, 73116. The City of Nichols Hills is an Equal Opportunity Employer. 6-24-2008
9-1-1 Telecommunicator
DuPage (Ill.) Public Safety Communications (DU-COMM). starting salary of $37,689 with an increase to $41,828 after successfully completing 6-9 months of training. The current union contract pay scale allows for a top salary of $59,862 after just six years of service. These figures are likely to increase due to pending negotiations. DU-COMM is among the largest consolidated 9-1-1 communications centers within the state of Illinois. DU-COMM is a 24 hour, 7 day a week operation serving 27 Fire/Police/EMS agencies throughout DuPage County. DU-COMM is currently seeking 9-1-1 Telecommunicator applicants that have the desire to work in an exciting, challenging and rewarding career field. Telecommunicator job duties include answering 9-1-1 telephones, transmitting vital information to emergency personnel via the radio, relaying information via the Computer-Aided Dispatch terminal, monitoring fire/burglar alarms, and answering administrative lines serving the police/fire personnel. Employees start earning paid time off at an accrual rate of 8 hours bi-weekly, totaling 208 hours a year after they are phone certified (approximately 6 weeks from hire). Additional benefits consist of extended sick leave allowance, IMRF retirement plan as well as excellent insurance packages for medical, dental, vision, and life. Download (pdf) the full job description. Applications will be accepted until June 10, 2008. Mandatory orientation and group testing will be held on June 16, 2008. 5-26-2008
911 Director
Delaware County (Ohio) 911 Communications Director, the fastest growing County in Ohio and the 13th fastest growing county in the Nation, is accepting applications for the newly created position of 911 Communications Director. This position is a result of the recent consolidation of the City of Delaware and Delaware County's 911 Communication Centers. This individual will be responsible for overseeing the newly consolidated 911 Communications Center, directing the activities to include personnel, program compliance, and budgeting as well as assisting the transition of new employees and new responsibilities. The successful candidate should have a Bachelor's Degree in Telecommunications, Management Information Systems or related field, plus a minimum of 5 years related work experience demonstrating competence in a public safety communications position combined with strong supervisory skills. Delaware County offers excellent benefits. Salary range for this position is commensurate with the County's Executive 2 salary schedule. Salary information and an employment application can be obtained from our Web site, or at the: Delaware County Human Resources Department, 10 Court Street, 2nd Floor Delaware, Ohio, 43015, or by calling (740) 833-2120. Completed applications can be faxed to (740) 833-2119. The deadline for submitting an application is Monday May 19, 2008. 4-24-2008
Emergency Telecommunicators
Oak Lawn Central (Ill.), current starting salary is $41,172.00 annually with advancement potential to $63,792.00 after three years! Complete fringe benefits package. Work 4 days on/2 days off rotation! We are a newly renovated, multi-jurisdictional 9-1-1 dispatch center located in Oak Lawn, Illinois. We receive 9-1-1 calls and dispatch police, fire and emergency medical calls. Duties involve answering 9-1-1 calls, transmitting vital information to emergency personnel via the radio, relaying information via a computer-aided dispatch terminal, monitoring fire and burglar alarms, and answering administrative and non-emergency lines. Applicants must meet the following minimum requirements: Minimum age requirement of 18 years old, education and experience equivalent to a high school degree, ability to speak clear articulate English, full range of hearing in both ears, type accurately with a speed of at least 35 WPM, must not have tested for this position with the Village of Oak Lawn within one years of date of submission of this application. The position supports a 24 hour, 7 day a week operation and applicants must have the desire and ability to work any shift, including weekends and holidays. Desirable qualifications: previous experience in public-safety dispatching, multi-line telephone equipment, fast paced, computerized customer service experience, flexibility, split ear and multi-tasking are paramount. Applicants must successfully pass a keystroke/typing test, applicant testing, job simulation exercises, oral interview board, as well as an extensive background investigation, criminal history check, psychological evaluation, physical exam and drug test. $35.00 non-refundable application fee due with resume. Resumes and $35.00 application fee must be submitted to the HR Department: Village of Oak Lawn HR Department, 9446 S. Raymond Ave., Oak Lawn, Il 60453. Checks Payable To: Village of Oak Lawn. Note: You must indicate on a cover letter that you are applying for the position of Emergency Telecommunicator. Deadline: April 15, 2008, 5 p.m. Next test date to be determined. Surf our Web site. Oak Lawn is an Equal Opportunity Employer 3-24-2008
Dispatchers
Monroe County (Wisc.) Communications Center, full time and on-call. Duties: receives and sends telephone and radio transmissions; monitors and enters data into the TIME System computer; dispatches emergency personnel; maintains records and compiles reports. Qualifications: Prefer law enforcement experience and/or education beyond high school graduation, knowledge of two-way radio operation, must possess good typing and multi-tasking skills and be computer literate. Selected candidates will be notified of exam date. Pre-employment drug test. County application and addendum form required, available at Personnel Office, 14345 Co Hwy B, Sparta,WI 54656 608-269-8719, must be received or postmarked by February 25, 2008. AA/EOE 1-21-2008
Director 9-1-1 System
Saline County (Mo.) 9-1-1, salary range $40,000k to $60,000 depending upon qualifications, education and job experience. The commission is seeking a highly motivated professional for the position of director for a new 9-1-1 system. This system is being developed with a consulting firm doing mapping, addressing, naming and numbering of the Saline County Road system. The Director will assist the board in building a facility, working with the commission’s consulting firm in all phases of development of 9-1-1 services for Saline County Missouri. The director will work with the Saline County 9-1-1 commission and make recommendations to them. Once a facility is in place and equipment is purchased the Director will start with the following description of work. Description of Work: Determines the organization’s guidelines including operational and personnel policies; Supervises the daily operation of the 9-1-1 Center; Performs all personnel management functions including interviewing and selection of new staff members, employee discipline and performance evaluation; Develops, approves and implements all training programs; Develops the annual budget and manages all routine fiscal business associated with the organization; Serves as the primary point of contact between this organization and all emergency response agencies served by 9-1-1 Service: Is the primary liaison between this organization, the communities of the county and county governmental entities; Performs addressing of new properties in rural areas; Maintains all required maps, database information, 911 computer equipment and radio equipment to ensure effective response to emergency requests. Serves as the advisor to the Board of Directors regarding emergency communication; Maintains effective security measures and protection of confidential information. Must have Supervisory experience. Benefits will be negotiable. Please send all Resumes and References to The Saline County 9-1-1 Commission, P.O. Box 26. Marshall, Mo. 65340. Closing date of January 18th, 2008.The Saline County 9-1-1 Commission is an equal opportunity Employer. 11-19-2007
Emergency Communications Director
The Scott (Iowa) Emergency Communications Center Board , Starting salary range: $73,418 to $86,374, plus generous benefit package. We are seeking candidates for this newly created position. Responsibilities include: planning, developing, implementing and coordinating emergency communications procedures, communication and system needs and preparing and administering the center’s budget. Bachelor’s degree required. Current certification as a NENA Emergency Number Professional (ENP) desired. Five to eight years administrative or managerial experience involving the delivery of emergency communication services in a city or county public safety environment required. Minimum of five years of public safety and/or local government supervisory experience required. Those in need of special accommodations during the recruitment process should notify our office in advance. For a detailed job description and to submit an online application, please visit our website at our Web site. Applications must be received by 4:30 p.m., Friday, January 18, 2008.
Joint Dispath Center Supervisor
Manitowoc County (Wisc.) Emergency Services, $23.37 per hour. We are seeking applicants for the position of Joint Dispatch (or 9-1-1) Center Supervisor. The Joint Dispatch Center dispatches fire, police, and EMS to any call for service in Manitowoc County. Duties: The Supervisor is involved in the development and implementation of department policies and is responsible for supervision, direction, and evaluation of employee performance, issuance of disciplinary notices, making schedule adjustments, training, EMD quality assurance, performing duties of call taker, and participation in hiring process for dispatchers. Requirements: Associate Degree - see qualifications. Other Qualifications/Requirements: A minimum of an Associate Degree in public safety, criminal justice, office administration, communications, or a related field is required. Previous experience in law enforcement or fire service a plus. The ability to maintain confidentiality, make decisions, work independently, but also cooperatively as a member of a team is also required. Previous supervisory experience and strong computer skills are preferred. Above requirements are necessary to begin the recruitment with Manitowoc County. Additional requirements may be necessary if you are selected to continue in the recruitment process. To apply: Manitowoc County Administrative Office Building 1110 South 9th Street 1st Floor Manitowoc, WI 54220-5374 Attn: Personnel Specialist Chris Eisenschink. Download (pdf) the application form. Closing Date: February 1, 2008. 1-14-2008
Shift Supervisor
The Rock County (Wisc.) 911 Communication Center, $20.73-$22.85 per hour. We are currently accepting applications for a Shift Supervisor. This position is responsible for maintaining minimum staffing levels on all shifts, assigning, and scheduling personnel to general and specific duties. Monitors overall performance of the communications environment and complete monthly Quality Assurance activities. Act as the liaison between public officials and the general public along with processing user agency, citizen, and internal complaints. The top candidate will have a high school diploma or G.E.D, two years of dispatch/call taker experience in a consolidated Enhanced 911 Communications Center, and at least one year of supervisory experience. Must have excellent written and verbal communications skills. Flexibility is required. Prior experience in the use of Motorola CAD and Positron phone systems is a plus. Hours of work will be 11am-11pm with every other weekend off during the training period. Permanent hours of work will be determined based on the needs of the facility. If interested, an application must be received no later than 5 p.m., Friday, November 30, 2007 at: Human Resources, Rock County Courthouse, 51 S. Main St., Janesville, WI 53545. Visit our Web site or call our Jobline: (608) 757-5528. EOE/AA. Women and minorities encouraged to apply. 1112-2007
Dispatcher
Wood County (Wisc.), $15.42 per hour to $17.90 per hour, 6 month increments, maximum hourly rate of $17.90 received after 18 months of successful employment. Full-Time, 40 hours per week minimum. One to two years of additional schooling preferred. Professional Licenses/Certifications: Must attend and successfully complete and maintain TIME system certifications, as well as obtain and maintain cardiopulmonary resuscitation (CPR) certifications. Experience/Qualifications: Experience: Related experience helpful. Qualifications: United States citizen, be of good reputation, no felony convictions, good health, and pass pre-appointment investigation. Offers of employment are contingent upon a physical examination and drug screening. Ability to speak clearly and precisely. A general understanding of computers is required. Must be able to assume responsibility and function calmly in emergency situations. Ability to interact with others is required. Pre-employment drug screening required. Background check required. To apply: Wood County is establishing an eligibility list, which will be good for 12 months or until the list is exhausted. An application packet may be obtained from: Job Center, 320 W Grand Ave., Wisconsin Rapids, WI 54495. (715) 422-5000. Or Marshfield Job Center, 630 S Central Ave Suite 102, Marshfield, WI 54449. (715) 387-6386. Application deadline: 4:30 p.m., Friday, December 14, 2007. Mandatory State exam will be administered on Saturday, January 12, 2008. (approximately 3 hours). Qualified applicants will be notified by mail of location and time. 11-21-2007
911 Telecommunicator
Pikeville (Ken.) Police Department, starting salary is $10.46 per hour. View the job description and benefits, and apply online at our Web site or at Pikeville City Hall, 118 College Street. Closing date on accepting applications is October 19, 2007. For further detail on the position, feel free to contact Paul Maynard at pmaynard@pikevillecity.com or at (606) 437-6236. 10-16-2007
Communications Officer
University of Kentucky Police Department (Ken.), pay range $12.47 to $19.96 per hour depending upon experience. We are hiring one full-time communications officer for its Lexington, KY headquarters. Kentucky Certified Telecommunicators are highly encouraged to apply, but all applicants will be screened. Job description: Answers the phone and takes complaints, emergency and non-emergency calls; routing as necessary. Surveillance of alarm systems located on campus. Operates the LINK/NCIC teletype terminal. Handles/answers emergency calls on the Police Emergency Phone. Responsible for daily inventory and sign in/out of police department property. Codes the location of calls received and enters information into a computer terminal (i.e. Computer Aided Dispatch). Job requirements: Must successfully complete pre-employment drug screen, criminal background check, and polygraph. Must pass certification process given by the KY Department of Criminal Justice Training. Must pass certification in use of LINK and NCIC database systems. If you want a challenging yet fun work environment, a 4-day work week, have an excellent benefits package including 2-to-1 retirement matching from the University. See our Web site, then apply on-line. Position closes October 2, 2007. 9-26-2007
Police Dispatcher
Northbrook (Ill.), salary range $45,000 to $62,000. The Northbrook Police Department is recruiting public safety dispatchers who will receive 911 emergency and non-emergency calls, dispatch Police response, monitor status of units and maintain related records. Duties also include operating LEADS, NCIC, and Village computer networks to retrieve law enforcement related information as needed. Candidates must be at least 21 years-old and possess, or be able to obtain within the first year of employment, a current Law Enforcement Agency Data System (LEADS) certification. High school diploma or GED required and one to three years related communications or Police Department experience. Must be skilled in typing, exercise good judgment, and be able to handle confidential material in a professional manner. Candidates must multi-task efficiently and under pressure. Anticipated schedule is 11 pm to 7 am (subject to work any shift as needed and must be flexible). Must pass applicant testing including psychological evaluation, background investigation, drug screening, and hearing test. Candidate must have a professional demeanor and sensitivity to maintain effective working relations with other employees and interact tactfully with the public to resolve situations that may involve high levels of stress, often in emergency circumstances. Send resumes to Village of Northbrook, Human Resources Manager, 1225 Cedar Lane, Northbrook, IL 60062, or email butch@northbrook.il.us. Closing date is September 15, 2006. 10-9-2007
Public Safety Dispatcher
Kenosha City/County (Wisc.) Joint Services, pay range starting at $16.36 per hour to a maximum of $20.52 per hour after 54 months. Any anticipated openings for this position will be on 2nd and/or 3rd shifts. Applications will be accepted until 4 p.m., Friday, September 28, 2007. Interested persons may pick up and return applications at the Information Counter or in Room 100 of the Kenosha County Public Safety Building, 1000 55 Street, Kenosha, WI 53140. Applications are available at www.kccjs.org. Applications are subjected to a screening process. When you are selected to participate in the testing process, you will be notified of the time and date of the keyboard test. Any application not completely and accurately filled out may be disqualified. 9-12-2007
Telecommunicator
The City of Bloomington (Ill.), entry level $36,984 plus annual holiday pay, but salary commensurate with experience. We are currently developing an eligibility list to hire from in the event of a Telecommunicator opening. This position will receive, prioritize and dispatch 911 emergency and non-emergency calls for Police, Fire and EMS services. Responsible for determining services needed and deploying appropriate resources. Position requires maintaining confidentiality of sensitive and protected information. Experience with emergency services dispatching preferred. Must successfully complete a polygraph test and an extensive background investigation. Excellent benefits. Completed City application required by July 9, 2007. Application and job descriptions can be obtained at our Web site, or at City Hall, Human Resources Dept., 109 E. Olive St., Bloomington. EOE 6-22-2007
Communications Officer
University of Kentucky Police Department (Ken.) hiring one full-time communications officer for its Lexington, KY headquarters. Pay range $12.47 to $19.93 per hour depending upon experience. Kentucky Certified Telecommunicators are highly encouraged to apply, but all applicants will be screened. Job description: Answers the phone and takes complaints, emergency and non-emergency calls; routing as necessary. Surveillance of alarm systems located on campus. Operates the LINK/NCIC teletype terminal. Handles/answers emergency calls on the Police Emergency Phone. Responsible for daily inventory and sign in/out of police department property. Codes the location of calls received and enters information into a computer terminal (i.e. Computer Aided Dispatch). Job requirements: Must successfully complete pre-employment drug screen, criminal background check, and polygraph. Must pass certification process given by the KY Department of Criminal Justice Training. Must pass certification in use of LINK and NCIC database systems. If you want a challenging yet fun work environment, a 4-day work week, have an excellent benefits package including 2-to-1 retirement matching from the University (see Web site) then apply now on our Web site. Position closes July 4, 2007. 7-2-2007
911 Dispatcher
Hennepin County (Minn.) Sheriff's Office, salary: $35,760.00 - $51,132.00 annually. Hennepin County's Sheriff's Office is one of Minnesota's premier law enforcement agencies. It has one of the state's largest public safety dispatch centers. Currently, it is implementing a new 9-1-1 phone and computer aided dispatch system with the latest in geographic information mapping, call taking and other cutting-edge features to enhance dispatchers' ability to effectively manage critical 911 and administrative calls. Come join the team in this fast-paced, exciting law enforcement environment. This position requires working ten-hour shifts. The shifts will rotate between four on/three off (4/3), and four on/four off (4/4). New 911 Dispatchers spend approximately one month on day shift, typically 7 a.m. to 5 p.m., for training and orientation at Patrol Headquarters in Brooklyn Park. After initial training, 911 Dispatchers work at the Communications Headquarters in Golden Valley, are assigned to a coach and may be scheduled to work a variety of shifts. After their first year, 911 Dispatchers bid shifts by seniority. 911 Dispatchers are subject to 24-hour call for any shift during staff shortages and emergencies. Shift and weekend differential paid for qualifying hours. Closes: July 23, 2007 at 5 p.m. To apply for this position please visit our Web site. For additional assistance you may contact Human Resources at (612) 348-2163 or email us at hr.dept@co.hennepin.mn.us. Download (pdf) the full job description. 7-5-2006
Telecommunicator
Waukesha County (Wisc.) Consolidated Public Safety Communications Center. Applications are now being accepted for the position of Telecommunicator, who provide County-wide emergency communications for Police, Fire, and EMS. The Communications Center is an Enhanced 911 PSAP and uses state of the art equipment. Requires high school graduation or GED with 2 years of post high school work experience. Desire prior experience as a dispatcher in a public safety radio communications system; prior knowledge of windows software applications; ability to type 30 WPM; good hearing; clear speaking voice; and availability to work 1st, 2nd, or 3rd shift, weekends, and holidays. Salary range: $18.02-$20.69 per hour plus excellent benefit package including health, dental, life insurance, paid vacation, sick leave, holidays, plus much more. Applicants must apply in person, typing test required at time of application. No resumés please. To be considered for this position, applications and typing tests must be completed in Human Resources by 4:30 p.m., Friday, June 15, 2007. Please apply at: Waukesha County, Administration Center, Human Resources Division, 1320 Pewaukee Road, Room 160, Waukesha, WI 53188. (262) 548-7044, hearing impaired number (262) 548-7903 Equal Opportunity Employer. Visit our Web site. 5-31-2007
E911 Telecommunicator
Dunn County (Wisc.), compensation: $13.36 to $19.24 per hour. Applications are now being accepted for future hiring in the Dunn County Emergency Communications Center. Telecommunicators dispatch all police, fire and ambulance calls within Dunn County. Minimum requirements: High school diploma or equivalent; basic computer skills, ability to type 35 wpm; ability to multi-task and work under stressful and emergency situations. No felony convictions. Desirable Training and Experience: Previous dispatching experience desirable. Benefits: Extensive benefit package. Completed application must be returned to the Dunn County Administrative Coordinator's Office by 4:30 p.m. on June 4, 2007. Download (pdf) the full job description. Apply by application and resume to: Dunn County Administrative Coordinator’s Office, 800 Wilson Ave., Menomonie, WI 54751. Telephone: (715) 232-2429. Or e-mail resume to: admin@co.dunn.wi.us 6-1-2007
Communication Officer
Washington County (Wisc.) Sheriff's Department, starting salary $18.04 per hour as of July 1, 2007 with a top salary of $22.80 per hour after 5 years. To meet the growing demands of its service area, the Washington County Sheriff's Department is establishing an eligibility list to fill current part time and full time Communications Officer Positions. This list will also be used to fill future openings. We are looking for energetic, caring individuals who want to be part of the Sheriff’s Department team serving the citizens of Washington County. Communication Officers hold a civilian position in the 24/7 Emergency Dispatch Center. The center dispatches for the Sheriff’s Department, five Police Departments and 14 Fire and Rescue agencies. Washington County is currently planning a new, state of the art Communications Center. The Sheriff’s Department has nearly 200 employees including the 11 Communications Officers. We are expanding that level to 13. The dispatch center is currently staffed with 2 Communication Officers per shift, 7 days a week 24/hrs a day. We work a 5/2, 5/3 rotation which means you work five, 8-hour days and have 2 off, then work five 8-hour days and have 3 days off. Standard County Application and Keyboarding Test Deadline is 4 p.m., June 20, 2007 in the Human Resources Department. Download (pdf) the full job description or visit or Web site. 6-6-2007
Communicator
Dane County (Madison, Wisc.) Department of Public Safety Communications, starting hourly wage is $18.74 with further merit increases to $20.57, longevity pay of 3% to 12% of base salary and excellent benefits. We have professional positions for emergency dispatch personnel to receive and dispatch requests for 85 law enforcement, fire and emergency medical services. Communicators answer over 600,000 emergency and non-emergency calls annually and operate complex communications equipment. Successful candidates will be placed on an eligibles list to become part of Dane County’s 9-1-1 public safety dispatch system. Requires any combination of training and experience equivalent to high school graduation and a minimum of six months experience operating two-way radio equipment, performing data entry, or high-volume telephone answering, including significant public contact. Experience dispatching law enforcement, fire and/or emergency medical services is preferred. Must be able to type neatly and accurately and analyze and react quickly and effectively to stressful emergency communications situations. Must be available to work evenings, weekends, holidays and during severe weather conditions. Must be able to pass background investigations, including fingerprinting. After employment, must maintain current Wisconsin TIME System Advanced and National Academy of Emergency Dispatch Emergency Medical Dispatch-Advanced and Emergency Fire Dispatch certifications. Anticipated exam process: 1) Candidates must complete and submit an official Dane County Communicator Application for Employment, including the Qualifications Statement page; 2) Candidates will listen to and record requests for help and alpha-numeric combinations (tentatively planned for June 25 28, 2007); 3) the highest scoring candidates (approximately the top 20) will invited to participate in a simulation exam and must also complete a data entry examination (tentatively planned for July 23-26, 2007). Top candidates will be invited to interview with the department (tentatively scheduled for August 16 and 17, 2007). Recruitment ends: 4:30 p.m., Friday, May 18, 2007. For application materials contact: Dane County Employee Relations, Room 418, City-County Building, Madison, Wisconsin, 53703, (608) 266-4123. For those with TDD equipment only, call (6080 266-4529. You may also access the application and information through the Dane County homepage on our Web site. Interested individuals must file a completed official Dane County "Public Safety Communications Application for Communicator" An Affirmative Action Employer operating under a Civil Service Merit System. 4-30-2007
911 Dispatcher
Dickinson County (Ia.) Sheriff’s Office, Come join our team of professional public safety dispatchers at the Dickinson County Sheriff’s Office in Spirit Lake, Iowa. We are located in the beautiful Iowa Great Lakes area and provide a clean, comfortable working environment utilizing state-of-the-art technology. We offer above-average pay and benefits including health, dental, paid holidays and Iowa Public Employees’ Retirement System (IPERS). Salary commensurate with qualifications and experience. Responsibilities include, but are not limited to: Answering emergency 911 calls for law enforcement, fire and EMS; answering non-emergency calls including those that are directed to our center; operate public safety communications equipment; and obtain criminal records from the IOWA system for local law enforcement officers. The ideal candidate will possess a professional and positive demeanor, strong public relations skills and efficient work habits. The candidate must have at a minimum a high school diploma or equivalent, basic computer skills, able to type 25-35 wpm, ability to articulate clearly and concisely on the telephone, good multi-tasking skills, ability to manage stressful situations, maintain confidentiality, and operate basic business equipment such as a fax machine and telephone system. Applicants will be required to undergo a criminal background check and no persons having a felony conviction can be employed by the DCSO. Interested persons should send a résumé and cover letter by May 1, 2007 to: Sheriff Greg Baloun, Dickinson County Sheriff’s Office, P.O. Box 214, Spirit Lake, IA 51360-0214. For more information, go to our Web site. The Dickinson County Sheriff’s Office is an EOE. 4-14-2007
Public Safety 9-1-1 Dispatcher
City/County of Kenosha (Wisc.), pay range starting at $15.49 per hour to a maximum of $19.92 per hour after 54 months. The Public Safety Dispatcher provides dispatch and communications operations for law enforcement and emergency service agencies in Kenosha County. The dispatcher is responsible for dispatching the proper agencies in response to requests for assistance by the public and aids in dispatching and coordinating the agencies in accomplishing their official duties. Employees in this position normally work specific shifts that cover a 24 hour period. Work is performed under the general direction of a communications manager and shift supervisors. This position is subject to mandatory overtime. Position opens Sunday, January 28, 2007. Completed application packets are due by 4 p..m, Friday, February 9, 2007. See our Web site (after Jan. 28th) for more information or download (pdf) the full job description. 1-22-2007
Communications Technician
The city of Dublin (Ohio) is seeking qualified candidates for the position of Communications Technician (Job Code CMT010707) within the Division of Police. The successful candidates' primary responsibilities will be to operate computer aided dispatching, as a central dispatch/control or relay point, to receive and transmit information to safety (police and fire), service, and other appropriate personnel. A written examination will be administered at 9 a.m. on Saturday, February 17, 2007 at Dublin Scioto High School, 4000 Hard Rd. Dublin, OH 43016. A summary detailing the qualifications and steps of the hiring process may be obtained online at our Web site. (Click on "city jobs" at the bottom of the screen) Applications may be submitted January 14, 2007 through 5 p.m., Friday, January 26, 2007. All applications must be submitted through the City of Dublin website to be considered. THE CITY OF DUBLIN IS AN EQUAL OPPORTUNITY EMPLOYER 1-23-2007
Communications Officer
University of Kentucky Police Department (KY) hiring one full-time communications officer for its Lexington, KY headquarters. Pay range $12.11 to $19.36 per hour depending upon experience. Kentucky Certified Telecommunicators are highly encouraged to apply, but all applicants will be screened. Job description: Answers the phone and takes complaints, emergency and non-emergency calls; routing as necessary. Surveillance of alarm systems located on campus. Operates the LINK/NCIC teletype terminal. Handles/answers emergency calls on the Police Emergency Phone. Responsible for daily inventory and sign in/out of police department property. Codes the location of calls received and enters information into a computer terminal (i.e. Computer Aided Dispatch). Job requirements: Must successfully complete pre-employment drug screen, criminal background check, and polygraph. Must pass certification process given by the KY Department of Criminal Justice Training. Must pass certification in use of LINK and NCIC database systems. If you want a challenging yet fun work environment, a 4-day work week, have an excellent benefits package including 2-to-1 retirement matching from the University (see Web site) then apply now on our Web site. Position closes January 1, 2007. 12-7-2006
Communications Specialist
City of Louisville (Ken.), salary is $16.53 to $18.50 per hour to start, with top at $20.51. This is a full-time position, working 1st Shift, 2nd Shift, 3rd Shift, School Hours, Weekends, Summer. Receives and processes incoming informational and emergency calls and provides pre-arrival instructions. Enters data into computer aided dispatch system. Evaluates situations and makes decisions as to the assistance the caller needs. Records calls and refers information to proper authorities. Operates a computer terminal. Queries the National Crime Information Center, Kentucky Law Information Network Systems, and local court or public safety systems for related information. Job Skills/Requirements: High school graduation or its equivalent. Download the full description of requirements. Closes December 12, 2006. Apply on our Web site. 12-5-2006
Communications Officer
Walworth County (Wisc.), $14.34-18.17/hr (2006 rates). The Walworth County Sheriff’s Department 911 Call Center is establishing an eligibility list for full-time Communication Officers. Qualified applicants will have strong communication/customer service skills, ability to work under pressure and previous computer data entry experience. Prior work experience as a protective or emergency services dispatcher preferred. A Walworth County application must be received no later than 5 p.m. on Monday November 20, 2006. Applications can be picked up from the Human Resource Department or downloaded from our Web site. Walworth County Human Resources, Judicial Center, County Highway NN, Elkhorn, WI 53121. EEO/AA Employer 10-11-2006
Public Safety 9-1-1 Dispatcher
Kenosha County (Wisc.), pay range $15.49 per hour to a maximum of $19.92 per hour after 54 months. The dispatcher is responsible for dispatching the proper agencies in response to requests for assistance by the public and aids in dispatching and coordinating the agencies in accomplishing their official duties. Employees will be required to work varied hours and holidays and required to work overtime on occasion. Any anticipated openings for this position will be on 2nd and/or 3rd shifts. Applications will be accepted until 4 pm, Friday, November 10, 2006. Interested persons may pick up andreturn applications at the Information Counter or in Room 100 of the Kenosha County Public Safety Building, 1000 55 Street, Kenosha, WI 53140. Applications are available at our Web site. Download (pdf) the full job description. 10-30-2006
Communications Operator
Jefferson County (Wisc.) Sheriff, starting pay starts at $14.533 and goes to $17.921. We aretaking applications for Communication Operators to create an eligibility list for Full Time positions (which we have one right now). The written test will be on Thursday, November 16th at 4:30pm in the Courthouse. Applications can be found on our Web site or at the County Administrator's Office, 320 S Main St. in Jefferson, WI 53549 in room 101. If you have any questions about the application process or the position direct them to Captain Patrick Brown at (920) 674-7320 or Communications Supervisor Todd Lindert at 920-674-7346. Open from October 25th to November 9, 2006. 10-25-2006
Director of Public Safety Communications
Dane County (Wisc.) has an excellent opportunity for an experienced, innovative professional public administrator to lead and manage the Public Safety Communications Center. The salary is subject to negotiation from $80,000 up to $105,000, starting pay based on qualifications, with an excellent benefits package. The Director Public Safety Communications is under the supervision of the County Executive and direction of the Public Safety Communications Center Board, hired under a multi-year contract up to five years, will plan, direct and administer the overall operation of the 9-1-1 Center. Position requires any combination of training and experience equivalent to graduation from an accredited college or university with a degree in public administration, business administration, electrical engineering, criminal justice or related field and five years experience in public safety communications management. Additional credit will be awarded for experience merging municipal dispatch into a regional dispatch center and/or merging emergency management and public safety communications functions. To be considered, please submit a current resume and a cover letter limited to two pages detailing how your skills, training and experience meet the requirements of the position as describe in this announcement and on the classification specification. Recruitment ends at 4:30 p.m., Friday, November 10, 2006. For application materials contact: Dane County Employee Relations Division, Room 418, City-County Building, Madison, Wisconsin 53703, (608) 266-4123 and only for those with TDD equipment: 608/266-4529. If you have questions pertaining to the recruitment, please contact Sylvia Thornton at (608) 266-4649. You may also access the application and information through the Dane County Web site. An Affirmative Action Employer operating under a Civil Service Merit System. 10-19-2006
Emergency Communications Specialist
The Metropolitan Airports Commission (Minneapolis, Minn.), salary $42,827 per start, salary range $42,827 to $59,114. We have an immediate opening in their Emergency Communications Department. Location is at the Minneapolis/St. Paul International Airport, St. Paul, MN. The successful candidate will coordinate the day-to-day operations of the MAC Emergency Communications Center. Interacts with police, fire, emergency medical services (EMS), Transportation Security Administration (TSA), and other state and federal agencies. Determine priorities according to changing conditions and make critical decisions to ensure the safety of the tenants, passengers, police officers, firefighters, and other users of the Minneapolis/St. Paul International Airport community. The aptitude to concentrate, handle multiple calls, and pay close attention to detail under stressful conditions is a requisite of this position. This department operates 24 hours a day. Please visit our Web site at to download an application packet. Application Part I & II must be completed and submitted by October 19, 2006, 5 p.m. CST in order to be considered for this position. 10-6-2006
Emergency Services Administrator
La Crosse County (Wisc.), starting salary range $61,132 to $71,487 depending on experience. After hire, possible progression to $80,398 based on 2006 rates. Opportunity to be in leadership role in multi-jurisdictional Emergency Services! La Crosse County with a population of 110,000 is located on the beautiful Mississippi in southwest Wisconsin. Seeking motivated administrator of public safety communications, including dispatch, 9-1-1 and emergency management functions. Plans, develops, directs department activities, prepares budget, acts as liaison to local municipalities and the public, and supervises staff of 32. This Department Head position serves under the direction of the multi-jurisdictional Public Safety Communications Board. Requires five years experience in public safety communications management and planning; and leadership experience with law enforcement, firefighting, and emergency medical services and emergency management operations. Must have experience working in multi-jurisdictional and consolidated dispatching operations. Requires knowledge of computer-aided dispatching systems; radio communication systems, including infrastructure; E9-1-1 systems; and emergency medical dispatching. Preference for bachelor’s degree in Public Administration, Business administration, or related field. Attach resume to completed application packet. Application deadline: September 29, 2006. Visit our Web site for more information. 8-14-2006
Police Dispatcher
Northbrook (Ill.) Police Department, salary range $40,000 to $60,000. The Northbrook Police Department is recruiting public safety dispatchers who will receive 911 emergency and non-emergency calls, dispatch Police response, monitor status of units and maintain related records. Duties also include operating LEADS, NCIC, and Village computer networks to retrieve law enforcement related information as needed. Candidates must be at least 21 years old and possess, or be able to obtain within the first year of employment, a current Law Enforcement Agency Data System (LEADS) certification. High school diploma or GED required and one to three years related communications or Police Department experience preferred. Must be skilled in typing, exercise good judgment, and be able to handle confidential material in a professional manner. Candidates must multi-task efficiently and under pressure. Anticipated schedule is 6 p.m. to 2 a.m. (subject to work any shift as needed). Must pass applicant testing including psychological evaluation, background investigation, drug screening, and hearing test. Candidate must have a professional demeanor and sensitivity to maintain effective working relations with other employees and interact tactfully with the public to resolve situations that may involve high levels of stress, often in emergency circumstances. Send resumes to Village of Northbrook, Human Resources Manager, 1225 Cedar Lane, Northbrook, IL 60062, or email butch@northbrook.il.us. Closing date is October 1, 2006. 9-1-2006
Telecommunicators
Rock County (Wisc.), pay rate: $14.81/Hour (2005). We are accepting applications for a Telecommunicator eligibility list at the County's Communications Center. Main responsibilities include receiving emergency and non-emergency calls for public safety services via computerized Enhanced 911 equipment, dispatching appropriate responses utilizing a computer-aided dispatch (CAD)system, serving as an information resource to response units and the general public and operating radio transmitters in accordance with FCC rules and regulations. Must have an ability and willingness to work all shifts of a 24-hour per day period and be available for emergency call-in overtime, ability to handle a variety of rapidly flowing information at one time, ability to hear and understand sound sources coming through a communications headset, telephone receiver or radio and an ability to read and discern visual images on a variety of media. The selection process includes computer keyboard testing, computer exam, interview, personality screening, and background investigation. Requirements include 35 net words per minute keyboarding and excellent verbal and written communication skills. Experience in Public Safety Communications Center utilizing a CAD System preferred. Shift differentials and incentive pay applies. If interested, an application (a resume alone will not meet the deadline) must be received no later than 5 p.m., Friday, August 18, 2006 at: Human Resources, Rock County Courthouse, 51 S. MAIN ST., JANESVILLE, WI 53545, or our Web site. Jobline: (608) 757-5528. EOE/AA Women and minorities encouraged to apply. 8-14-2006
Director Of Public Safety Communications
Brown County (Wisc.), Brown County, located in northeast Wisconsin on the shores of beautiful Lake Michigan, seeks an experienced professional for the position of director of public safety communications. This is an exciting opportunity to head a countywide 9-1-1/dispatch center. The director is responsible for the overall leadership and administration of the consolidated center, including supervising and planning of department staff; acting as liaison to local municipalities and the public; directing and guiding communication information-systems applications; preparing and administering the department budget; handling labor relations, public relations; and reporting to advisory/legislative boards. The department has a staff of more than 50, including dispatchers, supervisors, a communication manager, emergency management and information specialist. Requirements include a bachelor’s degree in business, public administration or a related public safety field, plus 3 years of leadership experience. Experience in public safety communications is preferred. Salary: $69,247 to $80,278. Applications accepted until the position is filled. To apply, visit our Web site. EOE. 7-6-2006
Operations & Training Manager
Waukesha County Department of Emergency Preparedness, Waukesha (Wisc.). Waukesha County seeks an experienced, progressive leader, to supervise, plan, organize, coordinate and manage the functions within its newly consolidated public safety communications center. This position also serves as the training coordinator for the center. The two-year-old consolidated center provides Police, Fire, EMS, EMD services for 27 of the County’s cities, towns, and villages. The center utilizes state of the art equipment including new integrated CAD System, mapping, new telephone system, 800 MHz trunked radio equipment and Watson furniture. Duties and Responsibilities: This newly created position reports directly to the Director of Emergency Preparedness. The primary focus will be the management and supervision of the consolidated emergency operations center, the development of a cohesive management and supervisory team and to serve as the training coordinator for the center. The center employs 7 communications center supervisors, 42 telecommunicators, 1 dispatch center specialist and information technology staff. Please see our website for additional duties and responsibilities at our Web site. Requirements: The successful candidate will have a bachelor’s degree in a related area and at least 3 years of progressively responsible work experience in a public safety communications environment including supervisory experience. Additional work experience in a public safety communications environment may substitute on a year for year basis for the post high school education requirement. Strong consideration will be given to candidates who have experience in training program development and analysis, team building, conflict resolution and group dynamic skills, leadership and excellent written and verbal communication skills. Annual Salary: $72,771 to $89,472 plus excellent benefit package. Starting salary will be based upon the candidates experience and qualifications. Location: Waukesha County is located in the Southeast corner of Wisconsin, next to the Milwaukee Metropolitan area, two hours northwest of Chicago, 30 minutes from downtown Milwaukee and approximately one hour from Madison. The County population is 304,000; the County employs approximately 1,500 employees. Waukesha County is one of the fastest growing Counties in Wisconsin. How to Apply: ** WILL NOT SPONSOR H1B VISAS ** Interested candidates should send a detailed resume and complete an application: Waukesha County Human Resources, 1320 Pewaukee Road, Room 160, Waukesha, WI 53188. Telephone: (262) 548-7044, Fax: (262) 896-8272. Email: jobapplication@waukeshacounty.gov. 7-2006
Police/Fire/EMS Dispatcher
City Of Monona (Wisc.). Currently accepting applications for one full-time and one part-time opening. This a challenging position requiring multi-tasking skills. The qualified candidate will work well under pressure, possess positive people skills and have a desire to work in a small, community oriented City. Experience with Microsoft Office a plus. This position also requires good clerical and organizational skills. Salary and Benefits: Top pay for the full time position is $17.11 per hour (2005-2006 contract). Excellent benefit package including health insurance, dental insurance, eye care, paid vacations and holidays, clothing allowance and employer paid Wisconsin Retirement. Qualifications: 18 years old. U.S. Citizen, High School Diploma, experience working with the public, effective verbal, typing and computer skills; ability to react calmly and quickly under pressure. Be able to work nights, holidays and weekends. APPLY: By 4:00 pm., November 9, 2005. Submit a comprehensive letter of application, current resume, and application to Lt. Frank Fenton, Monona Police Department, 5211 Schluter Rd., Monona, WI 53716, or e-mail OpsLt@ci.monona.wi.us. Applications are available at the Monona Police Department or send a self addressed stamped envelope requesting an application. You may also print an application from our Web site. EOE 10-20-2005
Dispatcher / Part-time
Norton (Ohio), hourly pay rate of $9.00 an hour while in training and up to $14.49 an hour depending upon qualifications and service.will review an application for a part-time Dispatcher for the Police Department. Such applications may be kept on file for one year. A part-time Dispatcher position is one where the individual will assist in the dispatching of Police and Fire/EMS personnel on a routine and emergency basis. An applicant must have good communication skills, be computer literate, able to perform multi- tasking duties and perform related work as required. A uniform allowance of up to $360 per year is provided. A part-time Dispatcher may be scheduled to work up to 32 hours per week, usually for the afternoon, evening, and weekend shifts. The part-time Dispatcher applicant must successfully complete and pass an intensive background investigation, medical testing, and psychological testing. Such individual must be over 18 years old and residing in or near the City. Applications are available at our Web site. 10-12-2005
Fire/EMS Dispatcher
Westshore Central Dispatch Center (Westlake, Ohio, 20 minutes west of Cleveland). Our new center is hiring full and part-time fire/EMS dispatchers to provide coverage for Bay Village, Fairview Park, Rocky River, and Westlake, mutual aid to adjacent WESHARE communities, respond to requests made by the county, etc. Weekend and holiday work required. Flexible hours. Dispatcher receives emergency and non-emergency calls; obtains information and makes referrals; records and enters accurate and pertinent information in the Computer Aided Dispatch (CAD) system; dispatches appropriate equipment and personnel; monitors multiple radio frequencies; and performs other related duties as assigned. Work requires listening, comprehending, and following instructions and simultaneously using the telephone, radio, and computer equipment all under stressful conditions. Applicants must have U.S. citizenship, be at least 18 years old, possess a high school diploma or GED, and type 35 wpm with few errors. Prior dispatching experience (emergency services dispatching a plus) or two years of public contact experience (customer service rep, sales, receptionist, etc.) which included answering questions and gathering, relaying, and/or providing information to others or successful completion of a certified emergency communication course. Must pass an extensive background check, a required hearing and physical exam, and drug screen. Must have the ability to speak clearly (including proficiency in English usage, spelling, grammar, punctuation and vocabulary) and strong problem-solving skills. Prior experience and geographical familiarity with communities served a plus. To apply, download application at www.cityofwestlake.org/departments/wcdc.php. Mail with resume to: Fire/EMS Dispatcher (DM), Westshore Central Dispatch Center, City of Westlake, 27700 Hilliard Blvd., Westlake, OH 44145. No phone calls please. No closing date. The City of Westlake is an equal opportunity employer. 9-13-2005
Dispatcher
Westshore Central Dispatch Center (Ohio). The new Westshore Central Dispatch Center in Westlake (20 minutes west of Cleveland) is hiring full and part-time fire/EMS dispatchers to provide coverage for Bay Village, Fairview Park, Rocky River, and Westlake, mutual aid to adjacent WESHARE communities, respond to requests made by the county, etc. Weekend and holiday work required. Flexible hours. Dispatcher receives emergency and non-emergency calls; obtains information and makes referrals; records and enters accurate and pertinent information in the Computer Aided Dispatch (CAD) system; dispatches appropriate equipment and personnel; monitors multiple radio frequencies; and performs other related duties as assigned. Work requires listening, comprehending, and following instructions and simultaneously using the telephone, radio, and computer equipment all under stressful conditions. Applicants must have U.S. citizenship, be at least 18 years old, possess a high school diploma or GED, and type 35 wpm with few errors. Prior dispatching experience (emergency services dispatching a plus) or two years of public contact experience (customer service rep, sales, receptionist, etc.) which included answering questions and gathering, relaying, and/or providing information to others or successful completion of a certified emergency communication course. Must pass an extensive background check, a required hearing and physical exam, and drug screen. Must have the ability to speak clearly (including proficiency in English usage, spelling, grammar, punctuation and vocabulary) and strong problem-solving skills. Prior experience and geographical familiarity with communities served a plus. To apply, download application at our Web site. Mail with resume to: Fire/EMS Dispatcher (DM), Westshore Central Dispatch Center, City of Westlake, 27700 Hilliard Blvd., Westlake, OH 44145. No phone calls please. No closing date. The City of Westlake is an equal opportunity employer. 9-11-2005
Communications Center Manager
Wood County (Wisc.). Download (pdf) the job description for full details, or visit our Web site. 9-11-2005
Communications Center Coordinator
Wood County (Wisc.). Download (pdf) the job description for full details, or visit our Web site. 9-11-2005
Communications Specialist
Lee's Summit (Mo.) Fire Department, starting salary is $2,623 monthly plus an excellent benefit package. Description: The City of Lee's Summit is now seeking qualified applicants to establish an eligibility list for vacancies for the position of Communications Specialist in the Fire Department. This is shift work requiring the ability to function in a job environment where typing, computer entry, telephone usage, and public contact can be successfully performed with speed and accuracy, and under significant stress. Requirements: Minimum requirements include high school diploma or G.E.D., one year experience in related field, and the ability to type 40 wpm. Knowledge of fire service/communication functions is preferred. How to apply: An application form must be filled out and completed. Go to our Web site or you may obtain an application from Human Resources at the below address. The Application can either be faxed or mailed: Human Resources, City of Lee's Summit, 207 S.W. Market, Lee's Summit, MO 64063. Fax: (816) 969-7555, phone:(816)969-7301. Deadline: August 11, 2006. 8-1-2006
Lieutenant - Communications Division
The Buffalo County Sheriff's Office (Kearney, Neb.) is currently accepting applications for Lieutenant Communications Division. The communications lieutenant under the direction of the sheriff and chief deputy sheriff performs administrative and supervisory tasks in coordinating, planning, organizing, and operating the Buffalo County 911 Center. Person interested in applying must be 21 years of age; be in good physical condition; have a valid driver's license; have a high school diploma or ged; be of good moral character with no felony or serious misdemeanor convictions. Candidates must successfully complete the tele-communicator course including NCIC teletype certification at the Nebraska Law Enforcement Training center within first year of employment. Additionally, applicant must have any combination of experience and training equivalent to five years of experience in communications related to law enforcement and other public safety emergency services, including a minimum of two years of supervisory experience. Application packets are available from: Buffalo County Sheriff's Office, 2025 Avenue A, Kearney, NE 68847-5412. (308) 236-8555. Application deadline: 5 p.m.(CDT), Monday, June 5, 2006. 5-21-2006
Communicator
Dane County (Wisc.) Department of Public Safety Communications in Madison, starting hourly wage is $17.75 with further merit increases to $19.49, longevity pay of 3% to 12% of base salary and excellent benefits. We have professional positions for emergency dispatch personnel to receive and dispatch requests for 85 law enforcement, fire and emergency medical services. Communicators answer over 600,000 emergency and non-emergency calls annually and operate complex communications equipment. Successful candidates will be placed on an eligibles list to become part of Dane County’s 9-1-1 public safety dispatch system. Requires any combination of training and experience equivalent to high school graduation and a minimum of six months experience operating two-way radio equipment, performing data entry, or high-volume telephone answering, including significant audio public contact. Must be able to type neatly and accurately and analyze and react quickly and effectively to stressful emergency communications situations. Must be available to work evenings, weekends and holidays. Background investigations, including fingerprinting, will be part of the final selection process. Must maintain current Wisconsin TIME System Advanced and National Academy of Emergency Dispatch EMD-Advanced certifications. Anticipated exam process: 1) Candidates must submit a completed Achievement History Questionnaire with their Dane County application for employment; 2) Candidates will listen to and record requests for help and alpha-numeric combinations (tentatively planned for July 5-7, 2006); 3) the top 20 candidates will be invited to participate in a simulation exam and must also complete a data entry examination (tentatively planned for July 26-27, 2006). For application materials: Contact Dane County Employee Relations, Room 418, City-County Building, Madison, Wisconsin, 53703, (608) 266-4123. For those with TDD equipment only, call (608) 266-4529. You may also access the application and information through the Dane County Web page. Interested individuals must file a completed official Dane County employment application along with your completed Achievement History Questionnaire. An Affirmative Action Employer operating under a Civil Service Merit System. Recruitment Ends Friday, June 9, 2006 at 4:30 pm. 5-29-2006
Public Safety Telecommunicator
Wausau (Wisc.) $14.68 to $18.35 hourly, depending on qualifications. Dispatchers work 4-days on, 2-days off. Ability to type 25 words per minute. Attractive benefit package available. For a further description of the job, contact Employee Resources Department at 212 River Dr., Wausau, WI 54403 or (715) 261-1541, or our Web site. Deadline is June 23, 2006. 6-7-2006
Communications Technician - Police/Fire Radio Dispatcher
Dublin (Ohio). We are seeking qualified candidates for the position of Communications Technician (Job Code CMT042805) within the Division of Police. The successful candidates’ primary responsibilities will be to operate computer aided dispatching, as a central dispatch/control or relay point, to receive and transmit information to safety (police and fire), service, and other appropriate personnel. A written examination will be administered at 9 a.m. on Saturday, May 13, 2006 at Dublin Coffman High School, 6780 Coffman Rd. Dublin, OH 43017. A summary detailing the qualifications and steps of the hiring process may be obtained on our Web site. Applications may be submitted April 9, 2006 through 5 p.m., Friday, April 28, 2006. All applications must be submitted through the City of Dublin website to be considered. The city of Dublin is an equal opportunity employer. 3-6-2006
Assistant Director
Brown County (SD) Regional Communications Center, starting salary is $35,000 annually for applicants not possessing South Dakota dispatcher certification. For applicants with state certification, starting salary is $37,000/year. Qualified applicants will possess two years supervisory and administrative experience in the field of public safety, emergency services, radio or telecommunications, or comparable training and experience determined equivalent by the Emergency Services Director. Qualified applicants must have a sound working knowledge of 9-1-1 telephone systems, conventional and digital radio operations, information technology, and computer networking. Prior work experience as a public safety dispatcher is preferred. Closing date for applications will be January 6th, 2006. For an application and a complete job description, visit our Web site or contact the Brown County Emergency Services Director, at (605) 626-7122 or the Brown County Regional Communications Center, 25 Market St., Aberdeen, SD 57401. 12-21-2005
Police Dispatcher
The city of Lenexa (Kan.), minimum starting salary is $34,088 annually with advancement potential to $51,012 along with an excellent benefits and retirement package. The city is growing, and so is our communications unit! We are seeking career-minded, dependable, self-confident individuals to apply for the position of police dispatcher. Police Dispatchers are responsible for receiving requests for services, making appropriate decisions, and efficiently managing limited resources. Requirements include the ability to accurately type a minimum of 40 WPM and a high school diploma or equivalent. Previous experience in this field, or a history of working in a high-stress multi-tasking environment is desired. Applicants must be willing and able to work rotating shifts, which include nights, weekends, holidays and periodic overtime assignments. Applicants must successfully pass a typing test, a written position compatibility profile, polygraph and psychological exams as well as an oral interview board and extensive background investigation. A post-offer physical exam including drug screening will be required. Apply in person at Lenexa City Hall, Human Resources, 12350 W. 87th St. Pkwy., Lenexa, KS 66215 or our Web site. No phone calls please. Applications are open until January 9th 2006 at 5pm. 12-22-2005
Communications Supervisor
The Brown County (Wisc.) Public Safety Communications Department, salary: $44,247 to $51,293 plus excellent benefits.. We are seeking a Communications Supervisor to oversee and direct the daily activities of staff for a countywide emergency communications center. Requirements: High School diploma, plus 5 years of experience in public safety dispatching and/or communications systems, EMS, fire or law enforcement required. Two-year degree in Supervisory Management or a related field and supervisory experience preferred; or the equivalent. Deadline: Applications must be received in Human Resources by 4:30 p.m. on Friday, Jan. 13, 2006. To obtain required application form contact: Brown County Human Resources, 305 E. Walnut St., Room 620, Green Bay, WI 54301; (920) 448-6276; or on our Web site. EOE 12-27-2005
Public Safety Telecommunicator (911 Dispatcher)
Pikeville (Ken.). Duties Include: Answers incoming telephone calls, i.e., 911 lines, police business/non emergency, fire business/nonemegency, TDD and Rescue Squad lines. Takes complaints, give information, Transfers calls to the appropriate parties. Also, operates radio system and inputs data into the Computer Aided Dispatch System. Education: High School Diploma or GED. Age: 18 years old. Qualifications: 25 words per minute typing, Pass criminal background check, psychological exam, polygraph, drug screen and written exam. Certificates, licenses, registrations: Must attend and pass the four week Academy at the Department of Criminal Justice Training in Richmond (Ken.) within one year of employment. Closing Date: January 5, 2006. Email any questions to: pmaynard@pikevillecity.com. *Benefits Package online 12-29-2005
Sheriff's Dispatcher
Dodge County (Juneau, Wisc.) Sheriff's Office, $20.24 - $21.94 per hour. Establish eligibility list for full-time. Operates radio consoles and related technical and communications functions located in Sheriff's Department communication center. Ensures every complaint or request receives proper response and is given proper priority in relation to current and on-going activities of communication center. Benefits: Wisconsin retirement fund, health insurance, life insurance, sick leave, dental, 10 paid holidays, clothing allowance, longevity pay, deferred compensation, vacation. Requires: U.S. citizen, good physical condition, high school diploma, no felony convictions, no domestic abuse convictions, good verbal and written communication skills, previous experience, react quickly and effectively to stressful situations, able to work evenings, weekends and holidays, ability to keyboard/type 35 words per minute, knowledge and skills in operating computer systems, clear and concise speech, ability to handle several tasks simultaneously, ability to perform essential functions of this position. Testing process: written exam, oral interviews, psychological profile, drug screening, background investigation. In order to progress through the recruiting process of this Civil Service position, qualified applicants must submit with their application evidence from a job center, etc. of a 35 (net) wpm typing speed. Apply by: 4 p.m., January 18, 2006. Personnel Analyst Sarah Eske, Dodge County Personnel Department, 127 E. Oak St., Juneau, WI 53039. (920) 386-3690, Fax: (920) 386-3545 1-5-2006
Emergency Services Dispatcher
The City of Oak Creek (Wisc.) is establishing an eligibility list for the position of Emergency Services Dispatcher. Qualifications: U.S. citizen; minimum age18 years old; high school diploma (GED acceptable); vision correctable to 20/20; no felony convictions; good verbal and written communication skills; able to react quickly and effectively to stressful situations; able to work evenings, weekends and holidays; ability to keyboard/type minimum of 35 words per minute; knowledge and skill in operating computer systems; clear and concise speech; ability to handle several tasks simultaneously; ability to perform essential functions of this position; have the capacity to meet certification requirements as a TIME System operator. Residency requirement: Live within a 20-mile radius of the City of Oak Creek within 1 year of completing probationary period. Note: New union contract currently in negotiations. Benefits Summary / Job Description: Benefit summary (.pdf) including an abridged job description. Important Dates: Application Deadline: 4 p.m., Friday, February 24, 2006. If returning by mail, applications must be postmarked no later than the February 24th deadline date. It is also recommended to send by certified mail as the Oak Creek Police Department will not be responsible for lost or late-delivered packets. No applications will be accepted via e-mail or FAX. Deadlines: Typing Test Date (tentative): Saturday, March 4, 2006. Written Test Date (tentative): Saturday, March 18, 2006. An application packet may be obtained in person at the Oak Creek Police Department, 301 W. Ryan Road, Oak Creek, WI 53154 beginning Friday, January 27, 2006. No phone calls requesting applications will be accepted. Applicants who reside outside of a 50-mile radius of Oak Creek may request that an application packet be mailed to them. Only written requests or requests sent via e-mail will be accepted. Check our Web site. 1-29-2006
Assistant Director of Communications & Emergency Management
Fond du Lac County (Wis.), salary range $45,498 to $58,013 per year plus comprehensive benefit program. Newly created position to assist in management of the 911 Dispatch Center and Emergency Management Department. Position requires person to deal with high stress situations (emergencies) as well as supervising employees and developing strong partnerships with all agencies, departments and organizations in responding to and recovery from disasters. Duties include assisting the Director in coordinating efforts with the County’s central information systems department to insure the maintenance, coordination and support of all departmental information systems. Assists with: management and supervision of the Tiburon CAD and record management systems; supervision/management of all Dispatch and Emergency Management staff and staff training and scheduling. Must possess an overall understanding of communication/dispatch operations; computer, radio, plan and develop principles; related State statutes and county ordinances. Responsible for development of County and Emergency Management plans, EPCRA County-wide plan, County hazard analysis and facility chemical off-site emergency response plans pursuant to state and federal guidelines. Desired qualifications include an associate degree in emergency management or related field and background in the communications field. Three years of supervisory experience demonstrated in emergency management or related field and/or public safety communication plus information and computer system operation. Work hours from 11 am to 8 pm, Monday-Friday. Apply at Fond du Lac County Personnel Department, City/County Government Center, 160 S. Macy St., Fond du Lac, WI 54935, or at our Web site. Applications will be accepted until Friday, November 11, 2005 at 4:30 p.m. 10-14-2005
Telecommunicator
Bloomington (Ill.), entry-level $35,907. Salary commensurate with experience, excellent benefits. We are currently accepting applications for 17 Telecommunicators. This position will receive, prioritize and dispatch 911 emergency and non-emergency calls for Police, Fire and EMS services. Responsible for determining services needed and deploying appropriate resources. Position requires maintaining confidentiality of sensitive and protected information. Experience with emergency services dispatching preferred. Must successfully complete a polygraph test and an extensive background investigation. Completed City application required. Application and job description available at our Web site, or 109 E. Olive St., Bloomington, IL. Applications must be postmarked by November 18, 2005. EOE 11-8-2005
Communications Officer
Norman (Okla.), salary $13.37 - $18.31 per hour. Minimum Qualification: Education and Experience: High school diploma or equivalent and any experience which provides the required knowledge, skills, and abilities. Experience answering complaints and providing information desirable. License and Certifications: Must become certified as an Oklahoma Law Enforcement Telecommunications Terminal Operator, Emergency Medical Dispatch and Cardio Pulmonary Resuscitation (CPR). Skills: Effective oral communication and interpersonal skills to elicit information and remain calm in highly stressful situations. Following oral and written instructions. Making critical expedient decisions. Operating computer terminal. Extracting information from irate and irrational individuals. Data entry at a rate of 130 k.p.m., net accuracy. Mental and Physical Abilities: Ability to operate and manipulate controls on multi-line telephone apparatus, computer keyboards and printers, and complex radio communications console. Ability to concentrate, handle multiple calls, and pay close attention to detail for up to 90% of the work day under stressful conditions. Additional Information: Applicant must receive passing score on data entry test. Final candidates will undergo an extensive background investigation. Selected candidate must pass psychological test, polygraph, and drug screen. Duties and Responsibilities: Essential Functions: Answers 911 and non-emergency calls using central communications equipment. Maintains information regarding the activities and location of emergency personnel in the field by monitoring radio transmissions and Computer Aided Dispatch (CAD). Dispatches appropriate personnel to the proper location. Assists field personnel during fire and other emergencies. Receives and transmits alarm calls received by telephone and detecting devices. Receives emergency medical, fire, and police calls, elicits necessary information and dispatches appropriate personnel. Confirms stolen property and missing persons; enters information into NCIC via teletype. Other Major Responsibilities: Notifies departments regarding emergency messages, damage to traffic signs or lights, or any other hazards reported. Maintains various logs as required. Performs related duties as required. Working Conditions: Works in a busy office environment where there are little or no physical discomforts associated with changes in weather or discomforts associated with noise, dust, and dirt. Closes Oct. 25, 2005. Visit our Web site for application information. 10-2-2005
Radio Dispatcher
Lake County (Ill.) Sheriff's Office in Libertyville, starting salary $17.9683 hourly. To apply: Please obtain an application packet from Human Resources, 18 North County Street, 7th Floor, Waukegan, Illinois. The application must be returned to the Department of Human Resources in person to avoid scheduling problems. Upon return of the application, you will receive a date, time, location and other pertinent instructions for the test. For information contact: (847) 377-2700. Applications will be accepted until August 11, 2005. Download (pdf) the full job description. 7-20-2005
Dispatcher/Records Clerk
The Tallmadge (Ohio) Civil Service Commission, starting salary: $15.31 per hour minimum. We will be testing for the position of Full-Time Dispatcher/Records Clerk for Police, Fire and EMS. Requirements: High School Diploma or G.E.D. Specialized coursework or demonstrated knowledge in general office practices (keyboard 30 wpm, file maintenance, word processing and data entry.) Ability to work under pressure, multi-task, deal effectively with the public and work varied shifts, including days, afternoons, nights, weekends and holidays. Ability to become certified by APCO. Dispatcher School, L.E.A.D.S. & Emergency Medical Dispatching. A keyboard typing test will be given at a later date. Minimum Qualifications: Must be at least 18 years old, able to pass pre-employment physical exam, psychological test, background investigation and polygraph. Must sign a no-smoking contract. Must be in excellent physical condition to meet the essential functions of the job. Calculators permitted during test must provide your own. Veteran’s Preference 5%. When claming Veteran’s Preference, a copy of your DD214 must be attached to your application. Veteran’s Preference is applied to a passing score only. Test Date: August 23, 2005, 7 p.m. at Tallmadge Community Center 80 Community Rd., Tallmadge, Ohio 44278. Test Fee: $20 payable in cash only at test site no checks accepted. Deadline: No application will be accepted after 12 noon, August 17, 2005. Applications accepted/faxed in Civil Service office only. Applications available at: Civil Service Office 46 North Avenue, Tallmadge Ohio, 44278. Tallmadge Police Department 53 Northeast Avenue, Tallmadge, Ohio, 44278. Tallmadge Fire Department 85 W Overdale Drive, Tallmadge, Ohio, 44278. Download at our Web site. After submitting your application, no further notification will take place. The City of Tallmadge Is an Equal Opportunity Employer. civilservice@tallmadge-ohio.org PH: (330) 633-5011 / Fax: (330) 630-4920
Communicator
Dane County’s (Madison, Wisc.) Department of Public Safety Communications, starting hourly wage is $17.57 with further merit increases to $19.30, longevity pay of 3% to 12% of base salary and excellent benefits.. We have professional positions for emergency dispatch personnel to receive and dispatch requests for 85 law enforcement, fire and emergency medical services. Communicators answer over 600,000 emergency and non-emergency calls annually and operate complex communications equipment. Successful candidates will be placed on an eligibles list to become part of Dane County’s 911 public safety dispatch system. Requires any combination of training and experience equivalent to high school graduation and a minimum of six months experience operating two-way radio equipment, performing data entry, or high-volume telephone answering, including significant audio public contact. Must be able to type neatly and accurately and analyze and react quickly and effectively to stressful emergency communications situations. Must be available to work evenings, weekends and holidays. Background investigations, including fingerprinting, will be part of the final selection process. Must maintain current Wisconsin TIME System Advanced and National Academy of Emergency Dispatch EMD-Advanced certifications. Anticipated exam: 1) Candidates must submit a completed Achievement History Questionnaire with their Dane County application for employment; 2) Candidates will listen to and record requests for help and alpha-numeric combinations (this exam is tentatively