Current Job Openings The nation's public safety communications centers have been facing a staffing shortage for the last 10 years, the result of an overall increase in staffing, competition with the private sector offering similar jobs for more money, and a large turn-over rate of existing employees. As a result, almost every comm center in America is looking for qualified candidates, without experience, whom they will train to perform the necessary tasks. Of course, having some prior public contact or public safety experience is always a benefit. But most agencies consider the dispatcher position as entry-level, requiring only a high school education and a clean background. I've collected these job listings directly from agencies and other sources, and include contact information on applying. I've divided the listing into an active list, and then several geographic inactive lists that you can use for reference when researching job requirements. If you're looking for a job, find much more information about applying and the hiring procedures on our job resources Web page. If you're an agency who wants to post your job listing here, read information about composing a great job listing and sending it to Gary Allen via e-mail at editor@911Dispatch.com. Other Job Opening Resources
Current Job Listings If an agency has an application deadline for a job position, it is listed in red. Even listings without a deadline may now be closed. So, check the date of submission (small type at the end of the listing) to see if the listing is recent, and then contact the agency to see if they are still taking applications. Older and expired listings are listed by region--check the map to find them. Consult the older listings to learn about job requirements in general, salary ranges and application requirements. You can also use the older listings to find agencies that have hired in the past, and who may be taking applications, but are not listed on this Web page. The listing at the top was posted most recently. |
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Executive Director
Alabama Statewide 9-1-1 Board, pay range: $74,479.20 to $113,479.20. The Executive Director serves as the Chief Executive and Operating Officer of the Statewide 9-1-1 System, reporting to the Statewide 9-1-1 Board of Alabama. Essential Functions: The Executive Director is charged with the implementation of all actions approved by the Statewide Board and the responsibility of providing leadership and recommendations to the Statewide Board necessary to fulfill its statutory mandates. The Executive Director manages the State’s 9-1-1 Emergency Communications Fund. The Executive Director serves as the Board’s spokesperson before State and Federal Government Entities, public groups as well as the media. The Executive Director is charged with the daily management of the Statewide Board’s staff. Download (pdf) the full job description. Please submit applications to Statewide 9-1-1 Board member Riley Blount at rsblount@alcta.com. Application deadeline: June 14, 2013. 5/17/2013
Communications Dispatcher II - Lateral
Marin County Sheriff's Office (San Rafael, N. Calif.), salary range: $5,522 to $6,604 monthly, plus shift differential. The Marin County Sheriff’s Office is recruiting for experienced Communications Dispatchers with at least 2 years of experience dispatching law and/or fire/medical resources to join the Communications Center! The Sheriff’s Office Dispatch center provides service to the Sheriff’s Office, 4 police departments, nine fire departments, six paramedic service areas, Department of Public Works and many other city and government service departments. The Communications center is the primary 9-1-1 public safety answering point for all unincorporated areas of the county, as well as Mill Valley, Belvedere, Sausalito, and Tiburon. Current certification as an Emergency Medical Dispatcher by the National Academy of Emergency Dispatch and a POST Basic Dispatcher Certificate is preferred. These certifications will be required within 12 months of appointment. For more information visit our Web site. This is a continuous recruitment that can close any time after 14 days. We encourage you to apply. The Marin County Sheriff’s Office will be moving to a new facility in mid 2014 that includes a new communications center with windows. 5/14/2013
Communication Technician
Columbus Regional Airport Authority, salary: $17.55 - $19.52. The Columbus Regional Airport Authority is currently hiring for Communication Technician. Job Requirements: Must be at least 18 years old, a U.S. citizen and a High School Graduate/GED. Must possess and maintain a valid Ohio drivers license, in good standing. Ability to Read/Speak English. Prior Experience: One year prior experience as a Communications Technician/dispatcher with another Public Safety agency. Essential Duties and Responsibilities: Must have the ability to perform multiple tasks expeditiously, accurately, and simultaneously including: Monitors access control, fire, and other alarms; Communicates accurate and timely information via radio or telephone; Monitors Closed Circuit Television (CCTV) system; Dispatches public safety services via Computer Aided Dispatch (CAD); Utilizes criminal history and wanted person databases; Monitors the status of location, availability, and communications of all public safety units and personnel; Completion of logs and records; Compilation of statistics; Filing; All other duties as assigned. To apply and sign up for pre-employment testing, go to the National Testing Network Web site, and click on EMERGENCY COMMUNICATION JOBS. Select our department and read over all the department requirements and if qualified, select a testing location and a time and date for testing on the website calendar. For questions concerning the testing process, please contact NTN Support at (866) 563-3882. All testing through National Testing Network must be completed by May 24, 2013 to be considered for this round of hiring. 5/10/2013
Communications Technician
The City of Westerville (Ohio), salary: $18.28 to $23.76 per hour. We are currently hiring for Communications Technician, both full-time and part-time positions. Department Overview: The Division of Communications dispatches emergency services calls for both the Police and Fire departments. Three shifts are staffed with fully trained, competent staff members. City Information: Westerville (pop. 36,000) is the northern suburb of the city of Columbus, Ohio. Westerville is a full service city which is committed to providing excellent customer service and emergency services to the residents. Job Requirements: Must be US Citizen, high school graduate, have an Ohio driver's license, have the ability to read/speak English, vision corrected if necessary. Shift Work: The work schedule for part time Communications Technicians involves a guaranteed 16 hour per week set schedule. Additional hours may be worked to fill in for full time workers who are on approved leave time. All hours worked outside of the set schedule are optional. Applicants will be fully trained before they are permitted to work independently. Application Process: To apply and sign up for pre-employment testing, go to the National Testing Network Web site, click on FIND JOBS and then EMERGENCY COMMUNICATIONS. Select the department and read over all the department information. If you are qualified, designate the position for which you are applying: full-time or part-time position. Select a location and a date/time on the Web calendar for testing. For questions concerning the testing process, please contact NTN Support at (866) 563-3882. For updates and job announcements, please “Like” National Testing Network on Facebook or follow us on Twitter at NationalTesting(NTN). All testing for both positions must be completed by May 31, 2013. 5/9/2013
Radio Dispatcher I
Kaua'i County (Hi.), salary: $2,702 monthly. Performs a variety of difficult clerical work in a central communications center; receives training in radio dispatching methods and procedures; and performs other related duties as required. Visit our Web site for qualification requirements and to apply on-line. 5/9/2013
EMS Medic I - Communications
Austin-Travis County (Tex.) EMS, EMS Medic I - Communications is the entry point to our practice of out of hospital medicine, making key decisions that impact the members of your community and delivering life-saving care through advanced pre-arrival instructions. Do you thrive on change and innovation? Do you get a little bored if things remain the same too long? Do you want to be a part of an unprecedented technology implementation project that includes CAD, 800 MHz Trunked Radio, Advanced Mobile Data, and an incredible Combined Communications Center? Then a career as an EMS Medic I – Communications with Austin-Travis County EMS may just be the opportunity you are looking for. The EMS Medic I – Communications position is a 9-1-1 call taking position. After initial training in the academy, candidates will be placed with an assigned Communications Clinical Specialist (CS) in the 9-1-1 center for console training. The EMS Cadet will remain with their CS until they have demonstrated the ability to function independently as an Emergency Medical Call Taker and receive a recommendation for credentialing. The current work schedule is a 42-hour workweek consisting of twelve-hour shifts. Austin-Travis County EMS operates 24-hours a day. As a result, Communications staff will be required to work days or nights, weekends and holidays according to the needs of the Department. All EMS uniformed staff, including EMS Medic I – Communications are considered essential employees and are required to work additional assignments as needed. Additionally they are expected to perform their duties under local, regional, state or federally declared emergencies. The Application Period for the EMS Medic I - Communications position closes June 10, 2013. Please visit our Web site for the full job description, eligibility requirements, hiring process summary and to apply on-line. 5/7/2013
Police Dispatcher
Foothill-De Anza Community College District (N. Calif.), salary: $3,399.26 per month. The Foothill-De Anza Community College District is currently accepting applications for Police Dispatcher, Central Services. Duties And Responsibilities Of The Position Include: Under the direction of the Police Department chain of command, receive, prioritize and respond to routine and emergency incoming telephone and voice radio calls as they relate to District police, fire and medical assistance requests. Manage emergency calls and secure information as to the exact location response is needed. Receive incoming telephone and voice radio calls, including 911 calls, and transmit messages using telephone, radio, Computer Aided Dispatch system (CAD), or other equipment to dispatch appropriate unit/department. Request information related to wanted persons; stolen vehicles and property; and vehicle registration. Record and concisely communicate descriptions of persons and property. Keep on-duty supervisor informed of current situation and dispatch additional officers when advised. Maintain a variety of automated police records. Handle dispatch related clerical duties. Perform fingerprinting duties. Answer inquiries, public complaints and provide information to the public via phone and at the front counter. Build and maintain positive relationship with co-workers, District employees, and students using principles of good customer service. Attend meetings. Perform related duties as assigned. Download (pdf) the full job description, and visit our Web site to apply. Closing date: May 10, 2013.. 4/29/2013
Communications Officer Trainee
Hall County (Geo.), salary: $27,175 to $33,969. Summary of Duties: This posting is to create a pool of candidates for future job openings. During training period, observes and participates in the operation and monitoring of radio dispatch and telephone systems utilizing multi-channels and frequencies in a public safety communications center; receives, logs and dispatches calls to appropriate personnel and secures proper information from persons in state of excitement or panic to assure adequate emergency response. Under direct supervision, answers 911 emergency and non-emergency calls from citizens of Hall County; obtains vital information; refers callers to appropriate agencies and/or contacts agencies and obtains assistance for caller. Maintains, updates, and files all pertinent logs, information cards, tapes, and other records and documents daily. Qualifications: High School Diploma or G.E.D. No experience required. Must obtain Georgia Crime Information Center (GCIC) and National Crime Information Center (NCIC) certification within first week of employment. Must pass Alpha Numeric Data Entry test with 4500 key strokes per hour, with 85% accuracy. Knowledge of and ability to use a computer keyboard. Knowledge of the street system and geography of Hall County. Ability to speak with a clear, well-modulated voice. Ability to make quick and accurate decisions and clearly and effectively communicate orally during crisis situations. Ability to read maps. Ability to learn and retain signals, codes and clear text used in day to day operation of an emergency communications center. Ability to deal courteously and diplomatically with the public, co-workers, management and personnel from other agencies. To Apply: Applications for employment may be obtained at Hall County Human Resources Office or our Web site. 4/25/2013
Police Dispatcher
City Of Bell Gardens (S. Calif.), salary: $3,848 to $4,677 per month plus a generous benefits package. Position Description: Under the supervision of the Lead Dispatcher, receives police radio and telephone calls and dispatches necessary responses. Incumbents in these positions are responsible for performing a wide variety of dispatch activities (from routine to skilled) and work a variety of shift assignments including a 3-12 schedule, weekends and holidays. Minimum Qualifications: Any combination of education and/or experience that has provided the knowledge, skills, and abilities necessary for satisfactory job performance. An acceptable combination would include graduation from high school or equivalent, and two years of experience in typing and general clerical work, including one year of experience which required considerable public contact. Must type at a corrected speed of at least 45 wpm. All applicants must submit with their application a certificate of typing proficiency. Typing certificates must be a 5-minute timed typing certificate noting a net typing speed (after errors) of 45wpm or more. This certificate must be dated no later than 6 months before the application due date and provided from an accredited school, agency, facility or institution that is deemed acceptable by the City's Human Resources Department staff. Desirable Qualifications: Police Dispatcher experience, ability to speak Spanish highly desirable. Licenses / Certificates: Must have valid Class “C” California Driver’s License. P.O.S.T. Dispatcher’s certificate highly desirable. How To Apply: All application materials (City application, response to supplemental questionnaire and copies of relevant degrees, licenses and/or certificates) must be submitted at the same time, on or before the filing deadline. A City application may be requested from the Personnel Department by phone (562)806-7700, e-mail ( hrdepartment@bellgardens.org ), in person or by downloading it from our Web site. Individuals that submit incomplete application materials may not receive full consideration for the position. Faxed or e-mailed application materials will not be accepted. Download (pdf) the full job description for additional information. Filing deadline: May 9, 2013 at 5p.m. 4/25/2013
Police Dispatcher
San Jose-Evergreen (N. Calif.) Community College District, salary range: $17.08 to $20.85. The Police Dispatcher reports to the Police Lieutenant or the Chief of Police for Police communications responsibilities, District-wide. This is a 12 months per year position, 24 hours per week, Saturday and Sunday from 7:00 a.m. to 3:00 p.m.; and Monday from 3:00 p.m. to 11:00 p.m. Closing date: May 11, 2013. Download (pdf) the full job description and visit our Web site for the full information and to apply on-line. 4/24/2013
Operations Supervisor
Santa Cruz (N. Calif.) Regional 9-1-1, salary range: $64,667 to $91,270 annually. Under general direction, Operations Supervisors are responsible for supervising, directing, coordinating and evaluating the work of dispatch employees engaged in public safety dispatching and emergency call-taking operations on an assigned shift or being assigned to the Support Services Division as an Administrative Supervisor. Benefits: Placement in salary range depends upon qualifications. SCR911 has a generous lateral transfer policy including: advancement of sick time balance, recognition of previous service for vacation accruals, administrative time bank of 80 to 120 hours per year. Excellent benefit package including CalPERS retirement, standard health, and other insurance benefits. Agency does not participate in Social Security. 80 to 120 hours of Administrative Leave per year. Required Qualifications: Any combination of training and experience, which would provide the required knowledge, skills and abilities, is qualifying. A typical way to obtain the knowledge, skills and abilities would be the equivalent of graduation from high school supplemented by college level course work in supervisory techniques, management, or public safety administration plus 4 years of public safety dispatching experience within a police, fire, emergency medical or consolidated emergency communications center. Knowledge of: The principles and practices of supervision, training, and Quality Assurance/Improvement; the operation of a public safety computer system, video display terminals, radio dispatching consoles, enhanced 9-1-1 telephone system and other associated equipment; public safety and related User Agencies that provide emergency services in the area. · Techniques, policies, methods, and procedures used in the operation of a modern, mid-size public safety communications center; primary roads, streets, highways, major buildings and public facilities within the boundaries of the Authority User and Associate User Agencies. Skills and Abilities: Supervise, evaluate, and direct the work of others; interpret rules, regulations, policies and procedures; prepare clear, concise, and understandable written documents; coordinating multiple events and emergency responses; make sound decisions using all available information; establish and maintain effective working relationships with co-workers, User Agency personnel and the public. Hiring Timeline: 5/8/13—Recruitment Closes.; 6/24/13—Background Investigations; week of 5/20/13—Assessment Center; 7/29/13—General Manager Interviews. Application Deadline: May 8, 2013. Applications are accepted by our Administrative Office at 495 Upper Park Road, Santa Cruz, CA 95065 9am—4 p.m., Monday throughThursday. Deliver by fax (831) 471-1010, mail, or in person accepted. For an application, visit our Web site, come to our office, or call (831) 471-1000 to have an application mailed to you. 4/22/2013
Software Support Engineer / Computer-Aided Dispatch Software
A software publisher with offices in the San Francisco (Calif.) Bay Area is seeking a Software Support Engineer possessing Computer-Aided Dispatch Software skills & experience. Currently speaking with software professionals interested in working as a member of a software maintenance team responsible for maintaining COTS and custom Computer-Aided Dispatch solutions & interfaces running UNIX. Download (pdf) the full job description. To apply, confidentially send resumé to: Nick.Lagos@ProfessionalExec.com. 4/22/2013
Night Supervisor
Johnson County (Mo.) Central Dispatch We are seeking two individuals to fill the positions of night supervisors. Supervisors are responsible for planning, organizing and assigning work to communications center personnel; working a variety of shifts, holidays, and weekends; preparing annual evaluations, process citizens’ and agency complaints, injury and illness reports; monitor and manage critical incidents and provide direction and assistance; assist the operations floor by answering incoming telephone calls and/or working at a radio console; other duties as assigned. Desirable Qualifications: High School diploma or equivalent. Associates degree or higher education level preferred. Two years experience in a multi-task environment using computer systems. Two years experience in emergency communications/dispatch work preferred. Must successfully pass a criminal background check. The ability to prepare staff work; supervise or personally perform dispatch duties as necessary and/or difficult dispatch duties; ability to manage multiple projects; provide leadership and support team building efforts; and effective time management skills. How to Apply: Interested individuals should submit a resume and cover letter to Johnson County Central Dispatch Executive Director Liz Lenger, P.O. Box 601,101 W. Market St., Warrensburg, MO. 64093. Further information can be obtained by calling 660-747-0213. Deadline to apply is May 15, 2013. 4/18/2013
Training Coordinator
Richmond County/Augusta 9-1-1 Center (Augusta, Geo.), salary: $44,580.90 per year. The Training Coordinator plans, coordinates, implements and directs all training programs for E911 Communications employees into include dispatcher training program and Agency In-Service trainings. Incumbent also coordinates training for all new and existing communication employees within the E-911 Center. Additionally employee trains, supervises and evaluates activities of assigned employees during their training process. Also performs training needs analysis within the department; develops and maintains tracing of required certifications and training programs. Additionally, ensures employees maintain proficiency in answering E911 Public Safety Answering Positions (PSAP) and Law Enforcement/Fire radio talk groups and telephones, within the guidelines of local, state, and federal laws, County ordinances, policies and procedures, departmental regulations and established priorities. Reports to Director and works with co-workers, directors, employees, vendors and training professionals, to improve communication skills and abilities. For more information and to apply please visit our Web site. Position closes on May 20, 2013. 4/15/2013
Dispatcher / Per-Diem
Bridgewater Township (NJ) Police Department, starting salary: $21.00 to $24.50 per hour, based on experience. We operate a high-volume police, fire and EMS. communications center. Requirements: 1 year of dispatch experience, 9-1-1 BCO and EMD certification, valid CPR card, knowledge of cjis/aocCJIS/AOC. Job Requirements: Monitor radios, phones, receive 9-1-1 calls, provide pre-arrival emergency medical dispatch instructions. Must be able to multi-task. Applicants are subject to background checks. If you are interested please send a resume and cover letter to: Bridgewater Township Police Department, Attn:: Cathy Hamilton, Dispatch Supervisor 100 Commons Way, Bridgewater NJ 08807, or email chamilton@bridgewaterpd.com. 4/12/2013
Mobile Web Developer
South Sound 911 Communications Center (Pierce County, Wash., formerly LESA). The South Sound 911, Information Services division is looking for a developer to help us transition to mobile devices and Win8. This is an exciting opportunity to join a team to analyze, select, and develop against the technologies to be used as we move forward into a mobile environment. Use your creative solutions and a variety of technologies to meet the needs of our complex environment and requirements. The successful candidate would work in a medium sized team and must demonstrate independent judgment, initiative, and possess strong communication skills. Responsibilities include UI/UX design and application design and development for the mission critical line of business applications and systems that are used by the local criminal justice community and the citizens it serves. Download (pdf) the full job description and visit our Web site to apply. 4/9/2013
Dispatcher / Call Taker
Harris County (Tex.) Emergency Corps, salary depending upon qualifications. Harris County Emergency Corps is a premier emergency medical services organization committed to preserving lives through clinical excellence, progressive medicine, and professional service. Download (pdf) the full job descriptions and visit our Web site to apply. 4/9/2013
Communications Officer
Georgia Gwinnett College Public Safety Department. This position is responsible and varied clerical work involving processing and maintaining relatively complex police dispatching and emergency alert systems, office records, reports, vehicle parking material. Skilled use of a computer is required in many of the duties. Dispatchers perform difficult technical work in taking emergency calls, logging call information, entering information into emergency management software, tracking call status, dispatching and coordinating security, police, fire/rescue, special equipment and emergency personnel. Dispatchers routinely work independently with the assistance of on-duty campus police and security officers. Download (pdf) the full job description and visit our Web site to obtain an application. 4/5/2013
Fire Dispatcher Traineee
Alameda County (N. Calif.) Regional Emergency Communications Center (ACRECC), salary: $26.65 to $27.99 per hour. We serve an area of approximately 738 square miles, with a resident population of over 1.5 million, and provides fire and Emergency Medical Dispatching (EMD) services for unincorporated Alameda County and 11 jurisdictions, and EMD services-only for two jurisdictions. This position works under close supervision, to receive training in public safety, emergency call taking and radio-dispatching methods and techniques; to dispatch personnel and equipment for one or more public safety agencies, including Fire and Emergency Medical Services; and to perform related work as required. This is an entry-level classification in the Dispatcher series which is flexibly staffed to the class of ACRECC Dispatcher. Fire Dispatcher Trainee’s work in the Alameda County Regional Emergency Communication Center (ACRECC) and receive on-the-job training. After satisfactory completion of the one-year probationary period, employees are expected to qualify for appointment to the next higher class of Fire Dispatcher. Visit the Alameda County Web site for the full job description and to apply on-line. 4/4/2013
Fire Dispatcher
Alameda County (N. Calif.) Regional Emergency Communications Center (ACRECC), salary: $27.99 to $34.02 per hour. We serve an area of approximately 738 square miles, with a resident population of over 1.5 million, and provides fire and Emergency Medical Dispatching (EMD) services for unincorporated Alameda County and 11 jurisdictions, and EMD services-only for two jurisdictions. This position works uder general supervision to receive requests for emergency assistance using a computer-aided dispatch system; to dispatch appropriate public safety equipment and personnel; to accurately document on-going emergency operations; and to do related work as required at the Alameda County Regional Emergency Communication Center (ACRECC). Visit the Alameda County Web site for the full job description and to apply on-line. 4/4/2013
Communications Manager
Allegiance Ambulance (Georgetown, Tex.), annual salary is $45,000-$60,000 depending upon qualifications. We are a leading provider of emergency and non-emergency ambulance service, is seeking qualified applicants for the position of communications manager. The communications manager is responsible for directing the day to day operation of the communications center and will oversee a staff of approximately 25 system status controllers. The communications manager, working with the director of communications, is responsible for the implementation of policies and procedures, development of QA/QI processes and oversight of the training process for new controllers. Qualified applicants must possess a minimum of seven years’ experience in public safety communications; including at least two years’ experience in an EMS communications center responsible for over 50 ambulances. Applicants must have a minimum of two years’ experience in a supervisory or management role with an emphasis on providing excellent customer service. Current certification as an Emergency Medical Dispatcher by the National Academy of Emergency Dispatch is also required. Allegiance Ambulance offers competitive pay, excellent benefits including health, dental and vision insurance and immediate accrual of paid time off. Qualified applicants should submit resumes to Sean@allegiance-ambulance.com. Resumes may also be faxed to (512) 869-1620, Attention: Sean Lowrey, Senior Vice President. 4/4/2013
Director of 9-1-1 District
St. Tammany Parish (La.), salary range: $70,000 to $99,000. The Director of the Communications District plans, implements, and manages a state of the art 9-1-1 emergency communications system for a system serving approximately 250,000 people in St. Tammany Parish, Louisiana. The Director oversees a staff that provides technical planning and support for the 9-1-1 system as well as the normal administrative functions of a standalone organization. The District provides health and life insurance to its employees and provides a retirement program through the Parochial Employees Retirement System of Louisiana. The current configuration of the 9-1-1 system for the District serves five primary PSAPs, two secondary PSAPs, and two backup centers. It utilizes networked IP based equipment and all PSAPs are interconnected via an IP network with redundant backup. Download (pdf) the full job description and visit our Web site (“Employment” tab) for full information on applying. The initial application period has been extended to May 15, 2013. 3/8/2013
Supervising Communications Specialist
Washoe County (Nev.) Sheriff's Office, annual salary: $52,020 to $67,600. We are conducting an Open Competitive / Countywide Promotional recruitment to fill a current full-time vacancy at the Sheriff’s Office. The list established from this recruitment may be used to fill future vacancies as they occur.Under direction, supervises, assigns, reviews and participates in the work of staff responsible for providing emergency dispatch services for emergency and non-emergency law enforcement and other services; performs a variety of technical tasks relative to assigned area of responsibility; and performs related duties as required. Download (pdf) the full job description, and visit our Web site to apply on-line. 4/3/2013
Police Dispatcher - Full and Part-Time
Maplewood (NJ) Police Department, Starting salary for full-time dispatcher is $48,373.00 per annum with medical benefits. Salary for part-time dispatchers is $17.02 per hour. We are currently accepting applications for the position of full-time and part-time police dispatchers. Applicants must meet the following criteria: must be at least 18 years of age; must be able to speak fluent English; must be able to read and write English; must have at least a High School Diploma or equivalent; will be subjected to a dispatch test, background investigation, and must be of good moral character; must be able to multi-task with radios, telephone, and sophisticated computer systems; must be willing to work 8 hour shifts on weekends, holidays, day shift, night shift and midnight shifts; must have active/current BTC certification and have at least one year of dispatch experience; must be able to successfully complete an in-house training program; must have a valid New Jersey Driver's License. Applicants meeting the above criteria can pick up an application in person at the Maplewood Police Department, 1618 Springfield Ave., Maplewood, NJ 07040. Please, no phone inquiries. 4/1/12013
Fire Communications Dispatcher
The Heartland Communications Facility Authority (HCFA) (S. Calif), salary range: $4,557 to $51,522 annually. Our agency was created in 1987 by a Joint Powers Agreement (JPA) to provide emergency communication services to fire/EMS agencies in the eastern and southern areas of San Diego County. Fire Communications Dispatchers perform a variety of duties related to processing public safety oriented communications and emergency service dispatch functions relying on strong, independent judgment and problem solving skills. Examples of duties include: Processing emergency and non emergency calls for assistance via 9-1-1 and administrative telephone lines; Providing emergency medical instructions for callers with medical emergencies; Dispatching public safety field responders to calls for service via radio telecommunications channels; Coordinating the response of other public safety and service organizations in support of HCFA dispatched field resources; Collecting and documenting all necessary information associated with public safety calls for service and the dispatching of field resources; Various other duties generally associated with the public safety profession and needs of HCFA as assigned. Download (pdf) the formal job description for more information. To apply: Please submit a cover letter and resume to: Valerie Nellis, Administrative Coordinator, Heartland Communications, 100 E. Lexington Ave., El Cajon, CA. 92020. 4/1/2013
Communications Center Manager
Tompkins County (NY), salary negotiable up to $65,853 annually. As Communications Center Manager, you will be responsible for the operation of the 911 Dispatch Center and will serve as liaison to agencies served by the Center. You will provide direct supervision and administrative oversight of all dispatch operations. You will schedule shifts, authorize leave time, conduct performance appraisals and deal with disciplinary issues within the parameters of a collective bargaining agreement and civil service. You will also work with the Director in developing policies as well as interpreting and enforcing the various policies, procedures and operating standards under which your subordinates operate. You should set division-wide goals, deliberately manage toward objectives, and continually evaluate system efficiency in handling requests for emergency services. A good knowledge of law enforcement, fire fighting and emergency medical dispatching principles, practices, methods, techniques, procedures and equipment is required. Download (pdf) the full job description and visit our Web site to apply. 3/30/2013
Communications Officer / Part-Time
Georgia Gwinnett College (Lawrenceville, Geo.), salary: Hourly rate commensurate with education and experience with excellent benefits. This is responsible and varied clerical work involving processing and maintaining relatively complex police dispatching and emergency alert systems, office records, reports, vehicle parking material. Skilled use of a computer is required in many of the duties. Dispatchers perform difficult technical work in taking emergency calls, logging call information, entering information into emergency management software, tracking call status, dispatching and coordinating security, police, fire/rescue, special equipment and emergency personnel. Dispatchers routinely work independently with the assistance of on-duty campus police and security officers. Download (pdf) the full job description. Applications are available at our Web site. Due to the volume of applications, applicants may not receive a reply from the College unless an applicant is selected for an interview. Review of applications will continue until positions are filled. For further information contact Human Resources at (678) 407-5070, or email us at apply@ggc.edu. 3/12/2013
Communication Support Officer
Communication Officer
Dispatcher
South Sound 911 (Wash,. formerly the LESA) was formed as a result of an agreement between the City of Tacoma and Pierce County in 1974 to provide consolidated police and sheriff emergency communications services. Consolidated records management and technology support services were added in 1978. South Sound 911’s Communications Center and Information Services divisions provide support services for most law enforcement in Pierce County. With state of the art dispatching and a vertically integrated information system, South Sound 911 is a leader in the field of law enforcement support technology. The agency employs over 160 people with a biennial budget of approximately $39,300,000. For additional information please visit our Web site. We are now recruiting for three separate positions:
Communication Support Officer, $20.70 – $25.16 per hour: Under the direction of the Communication Supervisor, perform responsible and complex work in the Emergency 911 Communications Center processing citizens' non-emergency calls by screening calls, recording information and transferring calls as appropriate for law enforcement, fire and medical aid services in an accurate and timely manner; provide routine information and assistance to the public, various law enforcement agencies and other City and County agencies.
Communication Officer, $23.50 – $28.56 per hour: Receive emergency and routine calls for law enforcement and fire/medical aid agencies, respond to inquiries, and obtain and relay information to appropriate dispatchers or communication centers. Other duties include taking police reports by phone and operating a personal computer effectively in a confined area under stressful conditions.
Dispatchers, $26.59 – $33.86 per hour: Process citizens’ requests for police service, provide information to various city and county law enforcement agencies and field police officers, receive and track complaints and track unit status. Other duties include operating a personal computer and working effectively in a confined area under stressful conditions.
Download (pdf) the full job descriptions for all three positions for more information about the agency and position. To Apply: If you meet the qualifications, please email your interest to recruiting@SouthSound911.org and you will be scheduled for an upcoming Recruiting Academy. We generally hold two Recruiting Academy’s per month. If you meet the minimum qualifications and have attended a Recruiting Academy, the Personal History Statement and Waiver document will be sent to you via email. Submit your completed documents to HUhr@lesa.netUHH. Incomplete Personal History Statements will not be considered. 3/12/2013
Client Services Technician
South Sound 911 (Ore.), - $22.57 - $30.24. This position performs technical, analytical and customer-oriented work by resolving questions, providing assistance and troubleshooting complex computer and application problems. This work is performed in person and on the phone. This position also assists with on-going maintenance efforts and security of South Sound 911 computers. The successful candidate will demonstrate proficiency in customer service orientation and troubleshooting skills. Download (pdf) the full job description. Application materials are available online at our Web site. Applicants are required to complete a Personal History Statement, waiver document and submit the completed forms with a letter of interest and resume via e-mail to hr@lesa.net. If you have questions concerning the application materials please contact Donna Dammel @ (253) 798-6078 or by email at ddammel@lesa.net. Open until filled. 3/11/2013
.NET Developer —Information Technology Specialist
South Sound 911 (Ore.),, annual salary range – dependent on experience and qualifications (Information Technology Specialist I - $51,979.20 - $63,190.40; or Information Technology Specialist II - $63,273.60 - $84,780.80; or Information Technology Specialist III - $73,278.40 - $98,196.80. The South Sound 911, Information Services division is looking for a .NET Developer to help build and maintain the mission critical line of business applications and systems that are used by the local criminal justice community. Work includes planning and developing information technology services for South Sound 911 and the agencies it supports. Work involves a complex environment and requirements which result in creative solutions using a variety of technologies. The successful candidate would work in a medium sized team and must demonstrate independent judgment, initiative, and possess strong communication skills. Download (pdf) the full job description. Application materials are available online at our Web site. Applicants are required to complete a Personal History Statement, waiver document and submit the completed forms with a letter of interest and resume via e-mail to hr@southsound911.org. If you have questions concerning the application materials please contact Donna Dammel @ (253) 798-6078 or by email at donna.dammel@southsound911.org. 3/11/2013
Communications Manager
City of College Station (Tex.), salary: $48,746 - $59,658 pe year. Under the direction of an Assistant Police Chief, the Communications Manager directs, manages, supervises and coordinates the activities and operations of the 24/7 Public Safety (Police, Fire and EMS) Communication Division; coordinates assigned activities with other divisions, departments and outside agencies and; provides highly responsible, technical and complex administrative support. Open continuously. Download (pdf) the full job description. Please visit our Web site for full information and to apply. 3/7/2013.
Contingent Dispatcher – Part-Time
Mifflin Township (Ohio) Division of Fire. We are seeking energetic and dependable individuals to serve as Contingent Dispatchers for the Metropolitan Emergency Consortium Communications (MECC) 911 Center in Gahanna, Ohio. MECC’s Public Safety Dispatchers / Tele-Communicators work in a dynamic and exciting environment and are the primary link between the public and the fire and emergency medical services for six regional fire departments. The Dispatchers perform a variety of specialized technical and clerical duties involved with the operation of the MECC’s communication center. The ideal candidate must be able to work in a fast paced work environment; receive, analyze, process, and disseminate emergency and non-emergency information provided by citizens and public safety personnel via telephone and radio; and provide excellent customer service. A Contingent Dispatcher will be expected to work: 8-12 hours / month, 1 major Holiday per calendar year, Night shifts (7 p.m. – 7 a.m.). Download (pdf) the full job description. Please visit MECC Dispatcher Job Posting (www.mifflin-oh.gov Departments and Services, Human Resources, Job Openings / Application) to view the position description and to complete an application. On-line Applications must be received by 4:00 pm April 19, 2013. Other forms of applications, resumes, or supporting documents faxed, emailed, incomplete, and /or completed packets received after the stated deadline application date and time period will not be considered. 3/7/2013
Communication Officer
City of Sunnyside (Wash.), salary :$3,249 to $3,950 per month depending upon qualifications, plus full benefits. We are currently hiring for Communications Officers. Testing with National Testing Network (NTN) will continue until the position is filled. Under direct supervision of the Jail Administrator and also reports to the Support Corporals as directed or assigned. Under general supervision receives emergency and non-emergency requests for law enforcement assistance. Evaluates the information provided to determine the appropriate jurisdiction, equipment and personnel to be dispatched. Operates a variety of electronic equipment to successfully dispatch the appropriate emergency response. Performs other duties as assigned. Applicants must successfully pass background check, polygraph, psychological evaluation must successfully pass background check, pre-employment physical and drug screen. Download (pdf) the full job description. To apply and sign up for pre-employment testing, go to National Testing Network, select FIND JOBS and then EMERGENCY COMMUNICAITONS. Select the department and then read over all the department information and requirements and if qualified, select a testing location and a time and date for testing on the website calendar. For questions concerning the testing process, please contact NTN Support at (866) 563-3882. Applications and complete job description available at City of Sunnyside, 818 E. Edison Ave, Attn: HR, Sunnyside, WA 98944. For updates and new job announcements, follow National Testing Network on Facebook. The City of Sunnyside is a Drug Free Workplace and an Equal Opportunity / Affirmative Action Employer. 3/6/2013
Campus Dispatcher
Portland State University (Portland, Oregon) Campus Public Safety Office, salary rangeL $2,122 to $3,048 monthly. The CAMPUS DISPATCHER maintains two-way radio contact with campus certified officers, monitors campus alarms, and operates the telephones and communications equipment in a communications center of a State educational facility. Duties are usually performed in a normal work setting. DUTIES AND RESPONSIBILITIES: Radio Dispatch. Typical tasks: answers phone calls and complaints (e.g., disturbances, parking violations) and dispatches security officers, police and/or student patrols as necessary; obtains assistance from city, county or State police as needed through radio dispatch or telephone; receives requests from campus certified officers to obtain information on status of persons and property (e.g., driver's license check, criminal history, wants and warrants, automobile ownership); accesses the Law Enforcement Data System or other telecommunications equipment to obtain information and relays information to officer; calls for fire or ambulance response when required by security personnel or alarms. Alarms and Information. Typical tasks: monitors intrusion, fire and equipment alarms and emergency elevator phones and takes prescribed action (e.g., dispatches officers, assists with notification of appropriate staff, faculty, physical plant and repair personnel); answers general information questions from the public concerning parking regulations, campus security regulations, building locations and campus activities; monitors fire and police agencies' radio frequencies to be aware of activities that may effect the campus. Miscellaneous. Typical tasks: maintains a radio log of calls, noting time, location and action taken; enters crime and property status information into the computer; types daily bulletin of activities and occurrences of interest to the security department; updates emergency call/response list; files records, reports and office information as required; updates a schedule of campus activities; maintains lost and found property log and cabinet; issues temporary parking permits and processes parking citations; serves as backup to crisis line when interventionist is on break. Apply online at our Web site or email cpso@pdx.edu. 2/27/2013
Communications Officer
City of Rowlett (Tex.), hiring range: $1,376.46 to $1,591.23 bi-weekly. Under direct supervision of a Communications Shift Supervisor, operates equipment and coordinates all emergency and non-emergency calls coming into the Police Department for Police/Fire/EMS services. Position requires constant contact with the public in stressful situations that require the ability to remain calm, think clearly, use good judgment, and have clear, understandable speaking skills. Answers 911 emergency phones lines and non-emergency lines; obtains necessary information about emergencies or complaints; determines what Fire or Police equipment is needed on the scene; contacts police officers and fire personnel in the field via two-way radio and relays emergency information and pertinent data. Monitors various Police, Fire and City radio frequencies; operates a Computer Aided Dispatch system (CAD) to maintain accurate dispatch records; transmits relevant information to field officers as requested; notifies off-duty and on-call personnel when additional manpower is needed. Monitors teletype for severe weather bulletins; broadcasts warnings over radio channels. Monitors city alarm systems; performs periodic tests on police and fire radio and warning equipment; files and maintains various communication logs and records; monitors closed circuit television equipment; updates and maintains various databases in the CAD system; responsible for regular attendance and arriving to work on time. Visit the Texas Municipal League Web site for the full job description and to apply on-line. 2/14/2013
University Police Dispatcher
American University (Wash, DC), Salary Range: $21.62/hour. The University Police Dispatcher performs responsible telecommunications work under frequent stressful conditions. This position receives emergency and non-emergency calls for service from the public, law enforcement, and fire and rescue communities, as well as maintenance of radio communications with American University Police Officers. The Dispatcher uses computer-aided dispatching system to manage service calls, two-way radio dispatching, and information collection. This position also monitors university security system including alarms and closed-circuit television cameras throughout campus. The incumbent gathers and analyzes information quickly and exercises judgment in dispatching patrol officers to incidents. Educational Requirements: A high school diploma or its equivalent is required. Minimum Requirements: - At least 1 year of work experience involving public contact, preferably with an emergency response agency or dispatch center. The successful completion of a pre-employment background check is required. Once hired, the incumbent must be able to pass an initial drug screen and additional random or scheduled drug screens. Visit our Web site for full position information and to apply on-line. 2/11/2013
Telecommunicator
Intrado Inc., salary range: $40,000 to $45,000 per year. We are is North America's leading provider of 9-1-1 infrastructure systems and services. Founded in 1979, Intrado's wide range of offerings for safety and commercial markets includes 9-1-1 data management, wireless data services, target notification and data aggregation and delivery. The company's unparalleled industry knowledge in data management, network transaction, call handling and notification technology reduces the effort, cost, time and complexity associated with providing reliable information for 9-1-1, safety and commercial applications. Intrado is "work worth doing!" Responsible for receiving calls in the 24-hour/7-day-per-week Emergency Call Relay Center (ECRC) from citizens for emergency and non-emergency issues in adherence to departmental policies and procedures; obtain information from callers and determine type of action to achieve successful problem resolution; record citizen information into the computer database ensuring 100% accuracy; employ complex Graphical Information Systems (GIS) ensuring calls for service are relayed to the appropriate governmental jurisdiction; establish a good working relationship with team members and department contacts in order to maintain and continuously strive to improve the level of overall service being provided; assist with performing quality reviews of services provided and department interactions by escalating work flow and communication issues to supervisor to help identify trends indicating the need to revise existing methods and procedures. Minimum Qualifications: Education — High school diploma required. Associate's degree in communications, business, or similar field preferred. Equivalent work experience in a similar position may be substituted for educational requirements. Experience — One year experience in emergency services dispatching in a 9-1-1 center or similar environment required; 24/7 on call experience preferred. Other — Basic knowledge of MS Outlook, Excel, Word, and PowerPoint required; May be required to work varying shifts; Bilingual in English and Spanish (skill may or may not be required dependent upon position that is open). Do you share our passion of "work worth doing?" Demand for our services continues to grow. We are looking for the nation's best who are interested in making a difference. If this is you, apply online today! To apply please go to our Web site. Intrado is an AAP/EEO Employer. Please Note: Intrado requires background check, drug screen and motor vehicle record check as a condition of employment. Additionally, Intrado has a restricted workplace smoking policy. Intrado discourages smoking and strongly supports helping employees quit smoking. Anyone hired on or after November 1, 2008 is prohibited from smoking and using tobacco products on Intrado premises or at any Intrado-sponsored event. 2/14/2013
Emergency Call Relay Center Supervisor
Intrado Inc., salary range: $55,000 - $60,000 per year. We are North America's leading provider of 9-1-1 infrastructure systems and services. Founded in 1979, Intrado's wide range of offerings for safety and commercial markets includes 9-1-1 data management, wireless data services, target notification and data aggregation and delivery. The company's unparalleled industry knowledge in data management, network transaction, call handling and notification technology reduces the effort, cost, time and complexity associated with providing reliable information for 9-1-1, safety and commercial applications. Intrado is "work worth doing!" Responsible for supervising the day-today functions of incoming call volume and activities in the 24-hour/7days-per-week Emergency Call Relay Center (ECRC) from citizens for emergency and non-emergency issues; supervise and manage staff allocation, work schedules, resourcing planning, and assignments based on call volume, anticipated events, and call history data; review, evaluate, and provide recommendations from call recordings in order to ensure call volume and etiquette is maintained. Minimum Qualifications: Education — Associate's degree from an accredited college or university with major course work in computer science or related field required. Equivalent work experience in a similar position may be substituted for educational requirements. Experience — Minimum one year 24/7 on call experience required. Minimum one year supervisory or lead experience required; Minimum of three years experience in emergency services dispatching in a 9-1-1 center or similar environment required. Other — Intermediate knowledge of MS Outlook, Excel, Word, and PowerPoint required. Do you share our passion of "work worth doing?" Demand for our services continues to grow. We are looking for the nation's best who are interested in making a difference. If this is you, apply online today! You can view and apply for this job at our Web site. Please Note: Intrado requires background check, drug screen and motor vehicle record check as a condition of employment. Additionally, Intrado has a restricted workplace smoking policy. Intrado discourages smoking and strongly supports helping employees quit smoking. Anyone hired on or after November 1, 2008 is prohibited from smoking and using tobacco products on Intrado premises or at any Intrado-sponsored event. Intrado is an AAP/EEO Employer. West Corporation and its subsidiaries participate in E-Verify, a service of the Department of Homeland Security and the Social Security Administration (additional info, pdf). 2/14/2013
Police Dispatcher
City of Pickerington (Ohio), salary information: $17.21 to $20.93 per hour, full or part-time. We are currently building an eligibility list to fill potential vacancies through 2013. Full Time: paid holidays, personal days, sick Leave accrual, vacation accrual, shift differential, overtime eligible, longevity, job-related tuition reimbursement, uniforms, health and Rx insurance, vision, life, deferred compensation. Member of the AFSCME bargaining unit. Part Time Dispatcher wages and uniforms are the same. Holidays are pro-rated and one 8/hr wellness day per 6 months of employment is provided. Part Time Dispatchers are ineligible for other benefits such as insurance coverage. Download (pdf) the full job description, and visit our Web site for more information. To apply, visit the National Testing Network. 1/31/2013
911 Communications Manager
City of Danville (Virg.), starting pay range: $47,979 to $55,000 annually. The Danville Fire Department is seeking an experienced candidate to manage the City’s 911 Communications Center; This position provides direct supervision to Shift Supervisors and trains Telecommunications personnel; Maintains standard operating procedures and guidelines and monitors current trends and equipment needs; Develops and recommends budget requests; Prepares work schedules and coordinates and maintains dispatch protocol; Candidate must possess a comprehensive knowledge of emergency service operations, equipment and telecommunications; Thorough knowledge of Federal and State emergency regulations as related to the operation; Must be able to train and motivate personnel; Possess excellent communication skills in both speaking and writing; Education and experience equivalent to an Associate degree from an accredited college or university in a related field and a minimum of 5 years supervisory experience in an emergency communication center; Possession of or ability to obtain certification as a general instructor through DCJS and NCIC/VCIN telecommunication certification , CPR, dispatch protocols (EMD, EFD, EPD). Position will remain open until filled. Visit our Web site for more information and to apply. Equal Opportunity Employer 1/18/2013
Manager - Police Support Services Bureau
City of Live Oak (Tex.), starting salary: depending upon qualifications, starting range $59,498.60 to $67,975.56 annually. Probationary increase after successful completion of six months. General Statement of Duties: This Civilian/Non-sworn position will provide direct leadership and management of the Police Support Services Bureau including the Emergency Communications Division (Live Oak Radio System - 800 MHz), Records Division, and Property & Evidence. Additional duties will involve preparing and assisting with research, budgeting, reports, and presentations; coordinates assigned activities with other divisions, departments, and outside agencies; and functions as a member of the command staff. This position is responsible for managing the Emergency Communications Division to include first line supervisors and staff while ensuring compliance with policies, procedures, and regulations. Manage the City’s 800 MHz truncated radio system; maintaining federal licenses; reviewing all associated accounts; addressing customer’s needs and requests; establishing work rules, policies and assisting in the development of the division’s budget; meeting with internal and external customers; attending training; establishing related business networks; staying abreast of the latest technologies related to two-way radio communications in the public safety sector. They will work directly with the authorized communications and technology supporting entity, currently the Lower Colorado River Authority (LCRA). Manage the Property and Evidence Division personnel responsible for receiving, processing, and disposing of evidence, property, narcotics, monies, hazardous materials, and all types of weapons. Manage the Records Division personnel responsible for documenting, maintaining and controlling police records, case files, statistics, Open Records requests, and UCR reporting requirements. This person will also be assigned other duties and responsibilities as necessary and is subject to 24-hour recall. Required Knowledge, Skills, and Abilities: Knowledge: Capable of managing budget, mission, and personnel. Provides grant oversight by researching state and federal avenues for grant sources applicable to the radio system and its components. Skill/Ability: The ability to manage the 800 truncated public safety radio systems for the City of Live Oak and all of its customers: by developing short and long term strategies for radio maintenance and radio enhancements; managing the radio maintenance agreements; by managing the repairs, replacement, system upgrades. Manages the personnel responsible for the receipt, logging, and storing all evidence and property brought into police custody; release of evidence for court proceedings, destruction of evidence in accordance with policies, laws, and regulations. Manages the personnel responsible for police records identifying schedule for retention and destruction of records; and adhering to strict standards of confidentiality of public records. Assists Communications Division by inspecting equipment; troubleshooting equipment malfunctions, attending management meetings. Provide customer and technical support. Ability to oversee maintenance of evidence facility, to include security, environmental conditions, and storage compartments. Required Experience and Training: Work requires a minimum of five years up to and including seven years prior experience in a related field. Work requires broad knowledge in a general professional or technical field. Knowledge is normally acquired through four years of college resulting in a Bachelor's degree or equivalent. Required Certificates and Licenses: Valid Driver’s License. (Preferred) TCLEOSE Intermediate Telecommunications, TLETS/NLETS, and TCIC/NCIC certifications or equivalent. Closing Date: Until filled. Applications will be accepted via email, fax or by mail at the address listed below between the hours of 8:15 a.m. and 5 p.m., on the official application form. Applications can be obtained in person at City Hall or online at our Web site. City of Live Oak Human Resources, 8001 Shin Oak Dr., Live Oak, TX 78233. Telephone: (210)653-9140, ext. 201, (210) 653-0015 fax. 1/7/2013
Public Safety Dispatcher
Emporia (Kan.), salary: $13.36 per hour. Under the supervision of the Dispatch Supervisor, the Public Safety Dispatcher is a non-exempt position under FLSA. The employee in this position performs specialized work in receiving and dispatching messages for police, fire and ambulance personnel. The employee in this position is responsible for operation of dispatch radios, computers and telephone switches which receive and dispatch messages, a portion of which may be of an emergency nature. The Public Safety Dispatcher must act quickly, efficiently, calmly and accurately in receiving, dispatching and processing calls and in sending proper equipment and personnel. Visit our Web site for more position information and to apply. 1/7/2013
Communication Specialist
Chickasha (Okla.), starting pay: $11.70 per hour. The Chickasha Oklahoma Police Department Communication Specialist (E911) is one of the primary points of contact for the community to access police, fire, and EMS services in times of need. This position requires the ability to work varying shifts including evenings, weekends and holidays. Responsibilities include answering calls for emergency service, dispatch emergency units to calls for services, operating and updating computer systems, and assisting officers and citizens by performing assigned clerical and administrative duties. Interaction is direct with the public, other departments of the City, and other governmental agencies. To be considered complete a City of Chickasha Job Application and return it to City Hall located at 117 N. 4th St., Chickasha, OK 73018. More position information and an application can be downloaded from our Web site. The City of Chickasha is an Equal Opportunity Employer 1/7/2013
Airport Communications Dispatcher
City and County of San Francisco (Calif.), $31.20 to $37.94 per hour. Under general supervision, Airport Communications Dispatchers, during an assigned shift, receive incoming telephone calls for service, both emergency (including 911, medical, fire, police, and airfield) and non-emergency (including paging and information requests). The essential functions of the class include: obtaining necessary information from callers; processing calls appropriately, including providing to the public, issuing pages, notifying appropriate Airport personnel, and dispatching proper personnel; maintaining two-way radio communication with police, fire, medical, airfield, and maintenance units; monitoring alarm systems; operating a variety of communications equipment; operating computer terminal and/or PC based (Computer Aided Dispatch, radios and telephones) to process requests for information regarding stolen vehicles and property, missing and wanted persons, and transmitting appropriate information to field units; and performing related duties as required. Visit our Web site for more information and to apply on-line. Recruiting may close at any time, but not before Jan. 11, 2013. 12/20/2012
Communications Dispatcher Sr.
City of Atlanta (Geo.), salary: $17.55 to $26.30 per hour. Under general direction of the Hartsfield-Jackson Atlanta International Airport (HJAIA) C4 Manager, and the Telecommunications Supervisors, this position is responsible for operating C4 telecommunications equipment to receive process and disseminate information through the emergency communications systems, airfield communications systems, EOC systems, and the airport security systems. C4 includes several collocated integrated operations: an emergency 9-1-1 Public Safety Answering Point (PSAP) function (serving Police, Fire and EMS), an Airport Operations Center (AOC) function (serving Security, Operations and Maintenance), and an Emergency Operations Center (EOC) function. Operators provide support to all of these operations. This position requires comprehensive knowledge of airport operations, aviation security and law enforcement practices, fire and emergency medical service practices, emergency incident management systems and technologies along with a familiarity of federal regulations governing airfield activities and airport security. The position requires thorough knowledge of the rules, regulations, and practices of the Hartsfield-Jackson Atlanta International Airport as well as thorough knowledge of federal, state and local laws and regulations. Visit our Web site for full information and to apply on-line. 12/19/2012
Public Safety Communications Supervisor
University of Minnesota Emergency Management (Minneapolis, MN), compensation range: $37,294 to $64,646 per year. Public Safety Communications Supervisors are front-line supervisors responsible for supervising the operation of a shift and/or group of employees within the Public Safety Emergency Communications Center's 24 hour day, 7 day a week operation. Supervisors also perform the same or similar work to that performed by professional, technical and/or administrative staff under their supervision. Staff supervised typically perform work with a Fair Labor Standards Act (FLSA) designation of nonexempt. Compensation range: $37,294 - $64,646. For a full job description, including minimum qualifications and responsibilities, as well as fill out an online application, please visit our Web site. 12/19/2012
Public Safety Dispatcher
The Town of Stratford is accepting applications for the position of Full Time Public Safety Dispatcher. Duties include, but are not limited to: provide emergency and non-emergency radio communication, dispatch service telephone contact and CAD (Computer Aided Dispatch) reports for the Stratford’s Police, Fire and EMS Departments. Establish dispatch priorities based upon nature of request for services, availability of units in service, and other pertinent information. Operates computer system in accordance with Department and NCIC regulations and policies and relays information from this system to police personnel. May require unrestricted mandatory overtime. Open until filled. To be considered, interested persons must submit a Town of Stratford application to Ronald Ing, Human Resources Director. A cover letter and resume may be included with the application. Only applicants selected for an interview will be contacted. Download (pdf) the full job description, and visit our Web page for more information. 12/17/2012
Telecommunicator
North East King County (Wash.) Public Safety Communication Agency (NORCOM), compensation range: $45,264 to $59,916 yearly. Please fill out an online application for Dispatch at govjobstoday.com if you are interested in applying for the Telecommunicator openings. You must have a completed application and an invitation from NORCOM to test with National Testing for this position. Testing for the current round of hiring must be completed by June 1, 2013. Please visit our Web site for the full job description and application details. 11/192012.
Emergency Dispatcher
Life Flight (Boise, Idaho). About Us: If you’re like most people in the Northwest and Intermountain West, you live, work and play in our vast coastal areas, open spaces, scenic mountain passes and rivers. These locations are often remote and can put residents and visitors in danger should they need medical attention due to an unforeseen event. Life Flight Network is a not-for-profit medical transport service focused on Safety, Quality, and Service, and is one of the country’s oldest, most respected air ambulance providers, founded in 1978. Thirty-four years later, LFN has safely transported over 75,000 patients and serves 12 locations in Oregon, Washington and Idaho. Owned and operated by the consortium of Oregon Health & Science University, Legacy Emanuel Medical Center, Saint Alphonsus Regional Medical Center, and Providence Health & Services-Oregon, LFN is able to provide a joined strength of world-class health institutions, unique combination of air and ground ambulances, and highly skilled employees to communities in need. We are also passionate about investing in each one of our employee's success, creating an environment that inspires individuals to reach their highest potential; as apparent by numerous awards including 2009 Air Medical Program of the Year and #1 Large Top 100 Non Profit Companies to work for by Oregon Business Magazine for 2012. The Position: We are recruiting for a Full Time Emergency Dispatcher to work from our newly-renovated, state of the art Communications Center in Boise, ID. The Emergency Dispatcher is responsible for receiving, coordinating and following through to conclusion requests for assistance using established protocols and procedures and a customer service approach of providing quality and excellence. Qualifications: A commitment to providing outstanding customer service; High School Diploma required; Two years’ experience in police, fire, or medical emergency dispatch preferred, one year customer service experience required; Exceptional written, verbal interpersonal communication skills via e-mail phone and in person; Ability to respond quickly, multi task and prioritize duties in a high stress, rapidly changing environment while maintaining a professional demeanor; Two way radio proficiency a plus; Proficient with MS Office; Able to understand, read and communicate map coordinates and locations clearly and concisely; Emergency Medical Technician or NAACS certificate preferred. All candidates are subject to drug screening and a background investigation. LFN offers competitive compensation, growth opportunities, Medical, Dental, Vision, 401K, Life/AD&D, Short & Long Term Disability, Long Term Care, Flexible Spending, Pet Insurance, Tuition Reimbursement, Volunteer Time, and a generous Paid Time Off plan. LFN is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis including, but not limited to: veteran status, uniform service member status, race, color, religion, sex, marital status, sexual orientation, transgender status, national origin, pregnancy, genetic information, childbirth and related medical conditions or occurrences, age and physical or mental disability.Visit our Web site for more information and to apply. 10/29/2012
Public Safety Dispatcher I
Tufts University (Mass.) Public Safety, salary: $17.50hr to $17.91 per hour. Public Safety supports the university community by providing various services and programs that contribute to maintaining campuses that are reasonably safe and secure. The Public Safety Dispatcher I operates the Public Safety Communications Center on the Medford campus, receiving emergency and non-emergency telephone calls, after-hours maintenance requests, monitoring computerized alarm and access control systems, providing police and EMS dispatch and radio communication management, providing in-person customer service and providing necessary clerical support for the department. Some tasks may be life-safety related and thus place a critical emphasis on a successful outcome. May be required to work rotating shifts on nights, weekends and holidays. May be required to report for duty at any time, including during states of emergency and university closings. Must receive, upon hire or promotion, training on the Massachusetts Police Accreditation Process and its requirements, Ethics Training, Harassment and the Department's mission, values, and goals. Download (pdf) the full job description and visit our Web site. 10/29/2012
Communications Division Manager
Maricoopa County (Ariz.), salary: $65,062.40 to $78,603.20 annually. The purpose of the Communication Division Manager position is to plan, implement, and evaluate the activities of the Communication Division, which receives calls from citizens requesting deputy services through emergency (911) and non-emergency telephone lines, and handles dispatch functions for MCSO and emergency services. Position Qualifications:
Minimum education and/or experience:
A Bachelor’s degree in Criminal Justice or a related field, and a minimum of 3 years of supervisory experience in a communications division or related related field is required. Preferred education and/or experience:
A Bachelor’s degree in business, public administration, emergency communications, administration of justice, criminal justice or a related field is preferred, with at least ten years of progressively responsible experience in communications center management, seven years of which must be supervisory or managerial within a PSAP or a closely related field. Experience with law enforcement communications procedures and equipment is preferred. Open continuously. Visit our Web site for full information and to apply. 10/9/2012
Communications Officer
City of Sheridan (Wyo.), starting wage of $15.05 hourly. We are currently accepting applications for the position of Communications Officer (Dispatcher). Sheridan is a growing community nestled at the base of the beautiful Big Horn Mountains (population 18,000) Sheridan offers endless recreation opportunities and a wonderful family environment. This position is responsible for performing technical communication duties in support of Sheridan County law enforcement, medical, fire, and other emergency services operations. Skill in planning, organizing, analyzing, and multi-tasking beneficial. Qualified applicants should submit an application to City Hall, 55 Grinnell Plaza. This is a fully benefited position with the opportunity for full retirement after 20 years in the Wyoming Retirement System. A complete job description and application can be found on our Web site. The City of Sheridan is a Drug-free workplace.10/1/2012
Emergency Medical Dispatchers
Martin County (Stuart, Fla.) Fire Rescue. We are currently accepting applications for Emergency Medical Dispatchers. This position involves specialized work in communications screening, prioritizing and dispatching 911 calls. The position uses Emergency Medical Dispatch procedures to determine priority of calls and give emergency medical instructions over the telephone for pre-arrival medical treatment. Individuals must possess State of Florida 911/Public Safety Telecommunicator. Visit our Web site for more information and an application. 9/27/2012
Police Dispatch
City of Gahanna (Ohio), starting rate of pay is $17.15/hr, which if annualized is $35,673. The City of Gahanna is currently building an eligibility list for current and future positions. The Gahanna Division of Police is a community-oriented, leading-edge law enforcement agency comprised of an authorized staff of 60 sworn officers, 10 police dispatchers, as well as several support staff members and reserve police officers. The Police Dispatchers work in the Communications Center which is the Primary Public Safety Answering Point (PSAP) for all 9-1-1 calls generated within the city and also serves as a transfer point for Fire and Emergency Medical Services (EMS). Working in collaboration with the Metropolitan Emergency Communications Center (MECC) and the Whitehall Police Department, the Communications Center has advanced emergency call-handling capability and is at the forefront of Next Generation 9-1-1 technology. In addition to 9-1-1, the Communications Center is the initial contact point for police services within the city. The Center also initiates the response of other City departments after normal business hours and on weekends/holidays. Utilizing advanced, statewide voice and data communications technology, dispatchers coordinate the deployment of police units to emergency and non-emergency calls for service as well as aid to other agencies in Central Ohio. The City of Gahanna represents one of the most successful communities in Ohio. Only eight miles from downtown Columbus and minutes away from the Columbus International Airport, Gahanna is a choice location for business and leisure. With a strong emphasis on community, family and fun, Gahanna offers a wide variety of seasonal and special events. Access the Police Dispatcher Applicant Packet which includes the Hiring Standards at the following: 2012 Dispatcher Application Packet. This document is a .PDF which can be reviewed with free Adobe software. To apply and sign up for pre-employment testing, visit the National Testing Network Web site, and click on “Find Jobs” and then “Emergency Communications Jobs.” Select the department and read over all the information carefully and if qualified, select a testing location and a time and date for testing on the website calendar. For questions concerning the testing process, please contact NTN Support at (866) 563-3882. 9/27/2012
First Deputy Director, OCEC
Office Of Citywide Emergency Communications, New York City. The City of New York is seeking applicants for the position of First Deputy Director for the Office of Citywide Emergency Communications (OCEC) to oversee the management of Technology, Delivery, Operations, and Administration of the Emergency Communications Transformation Program (ECTP), a $2.03B multi-year initiative to upgrade the technology and consolidate the NYPD and FDNY 911 call taking and dispatch functions into two Public Safety Answering Centers. The successful candidate will possess a Master’s Degree in a related field, 10+ years of IT or Operations management experience, preferably in a 9-1-1 public safety or emergency communications environment, with responsibility for public safety information technology systems (e.g., Computer Aided Dispatch, Geographic Information Systems, Logging & Recording) or emergency management operations. At least 5 years of this experience should have been in an administrative, managerial or executive capacity of supervising staff performing these duties. For further details of these positions, visit our Web site. E-mail resumé to 911recruit@doitt.nyc.gov (indicate '102292 – First Deputy Director' in subject line). The Department of Information Technology & Telecommunications and the City of New York are equal opportunity employers. 9/24/2012
Deputy Director Of Operations, OCEC
The City of New York is seeking applicants for the position of Deputy Director of Operations for the Office of Citywide Emergency Communications (OCEC) to oversee day to day management of operations (performance management, data sharing, systems/facilities and IT service management) and to develop both short and long term objectives, business and operational plans for the Emergency Communications Transformation Program (ECTP). ECTP is a $2.03B multi-year initiative to upgrade the technology and consolidate the NYPD and FDNY 911 call taking and dispatch functions into two Public Safety Answering Centers. Operations Director will direct IT Service Management, including asset, release, incident and change management processes, including vendors and services. The successful candidate will possess a Master’s Degree in Business, Program Management, Technology Management, Information Technology or a related field and five years of progressively more responsible, full-time, satisfactory experience in one of the following areas; 9-1-1/Public Safety Answering Point (PSAP), Public Safety Information Technology Systems (i.e., Computer Aided Dispatch, Mobile Data Computers, Geographical Information Systems, networks, Logging and Recording systems, etc.), Emergency Management Operations, or Information Technology, with at least 2 years of this experience in an administrative, managerial or executive capacity in the supervision of staff performing these duties. For further details of these positions, visit our Web site. E-mail resumé to 911recruit@doitt.nyc.gov (indicate '84643 – Deputy Director of Operations' in subject line). The Department of Information Technology & Telecommunications and the City of New York are equal opportunity employers. 9/24/2012
Telecommunicator I / II
CenCom E9-1-1 Public Safety Communications Center (Ill.), I: starting pay $20.53; II: starting pay depending upon experience of $21.56 per hour to $28.88. CenCom E9-1-1 Public Safety Communications Center is seeking a qualified individual for one open position of Telecommunicator. CenCom is a growing consolidated 9-1-1 Communications Center serving ten (10) agencies. CenCom answers 9-1-1 and non-emergency calls while dispatching police, fire and EMS units. Essential Job Functions: The operation of the emergency telephone system and radio communications systems and dispatching of all calls for police, fire and emergency medical service. Receive and transmit any official information called for with speed and accuracy. Efficiently operate all communications center equipment, including radios, telephones, computer terminals, intercom system, audio and video tape recorders, copier, fax machine and typewriter. Promptly and courteously communicate with and aid persons seeking assistance or information. Periodically conduct a video check of incarcerated prisoners in the CenCom Detention Facility. Successfully complete a Communications Training program. Visit our Web site for more information and to apply. 9/18/2012
Communications Officer
Pickaway County (Ohio) Sheriff's Office, starting rate of pay $13.72 per hour with first step increase after 12 months. We are currently accepting results for Communications Officer to build an eligibility list for current and future positions. Pickaway County is located in southern Ohio immediately south of Franklin County and Columbus. The county is comprised of 506.55 square miles and maintains 827.62 miles of roadways including one Interstate, three U.S. highways, and eleven state highways. The county population is approximately 56,000. The county consists of one city, Circleville (county seat) which maintains a full time police force, nine villages, three of which maintain full or part time law enforcement personnel. Circleville is home to the world famous Pumpkin Show hosted each October. There are two state parks within the county A.W. Marion and Deer Creek, one metro park, Slate Run and one ODNR nature preserve, Stages Pond. Population: 56,000. The Pickaway County Sheriff’s Office is currently comprised of 95 total personnel assigned to the Jail, Patrol, Communications, Detective and Administrative Divisions of the office. General Statement of Duties: The Communications officer is responsible for dispatching sheriff office, village police, fire and emergency medical service personnel via a county–wide 800 MHz radio system. Essential Duties and Responsibilities: Communicates accurate and timely information via radio and/or telephone; Dispatches public safety services via Computer Aided Dispatch (CAD); Operates telephone systems, multi-line 911 system, as well as Telecommunications Devices for the Deaf (TDD); Monitors the status, location, availability and communication of all public safety personnel; Completion of logs and records; Utilizes LEADS, Accuglobe and computerized criminal history (CCH); Provides non-emergency and emergency information to law enforcement personnel and public. Job Requirements: Age: 21, U.S. Citizen, High School Grad/GED, valid OHIO State driver's license, ability to read/speak English. Vision: Must have corrected vision to 20/20. Prior Experience: Preferred but not required. Necessary Certifications: Must be able to obtain a LEADS certification within 6 months of hire. Visit the Sheriff's Office employment Web page for more information. To apply and sign up for pre-employment testing, surf the National Testing Network Web site, click on “Find Jobs” and then “Emergency Communications.” Select the department and read over all the department information and job requirements and if qualified, select a testing location and a time and date for testing on the website calendar. For questions concerning the testing process, contact NTN Support at (866) 563-3882. 9/18/2012
Dispatcher
Lafayette County (Mo.) Sheriff's Department. We are seeking a highly motivated individual who can multi task in a fast paced environment. We dispatch for county deputies, 11 municipalities, 8 Fire and EMS agencies and handle some administrative work for the county jail. Dispatchers work 8-hour shifts and are required to work days, evenings, overnights, weekends and holidays. Our training period is approximately 90 days and we provide all training necessary to be a successful dispatcher. Applicants must be at least 18 years of age, have a high school diploma or GED and pass a criminal background check. Applications can be downloaded from our Web site.. Any questions can be directed to Meagan Dye at mdye@lcsheriff.com or (660) 259-3622. Applications will be accepted until the position is filled. 9/13/2012
Telecommunications Operator
City of Seguin (Tex.), Starting salary is $16.08/hour. A hiring incentive pay being offered for experienced operators. This is office work involving the operation of the police telecommunication system. Requires a high school diploma or its equivalent; typing speed of 30 wpm preferred and a successful completion of pre-employment drug screen. Prior dispatching experience and computer experience is preferred. Must be able to obtain Telecommunications Operator Certification from the Texas Commission of Law Enforcement Officer Standards and Education within 6 months. Works rotating shifts. Position open until filled. Visit our Web site for more information and to apply. 9/13/2012
Call Receiver
Spokane County (Wash.) Regional Emergency Communications, salary: $17.32 to $23.37 per hour. Download (pdf) the job description for full information, and visit our Web site to apply. 9/12/2012
Communications/Transfer Center Specialist III / Training Specialist / Comm Center Supervisor
CALSTAR (Sacramento, N. Calif.), and air ambulance provider. The Communications/Transfer Center Specialist (CTCS) & will receive and process all requests for requests for inter-facility transfers. Under general supervision Transfer Center Manager or Supervisor, the (CTCS) will receive and coordinate emergency and non-emergency requests for patient transport via air transport or ground ambulance. The (CTCS) will routinely interact with Hospital personnel, Physicians, Hospital Administrators, CALSTAR Flight Nurses, Pilots, and other key personnel. CALSTAR offers excellent work environment, Relocation Assistance, lucrative benefit package, Medical, Dental and Vision, Profit Sharing Plan, and Long Term & Short Term Disability, Life Insurance, and Education Assistance. Download (pdf) the full job descriptions, and visit our career page for more information and to submit your resumé. 9/10/2012
Police-Fire Dispatcher
Minneapolis (Minn.), salary range: $21.31 to $28.97 per hour. Prioritize and dispatch calls for service received at the Minneapolis Emergency Communications Center simultaneously using a radio and computer aided dispatch system. Dispatch Minneapolis Police, Minneapolis Fire, and others as needed for emergency and non-emergency assistance. Surf our Web site for full information and to apply. Application deadline: September 7, 2012. 8/27/2012
System Status Controller II
Allegiance Ambulance (Georgetown, Tex.), pay range: $14.00 to $20.00 per hour, depending upon experience. We are a leading provider of emergency and non-emergency ambulance service, is seeking experienced applicants for the position of System Status Controller II. As the first contact that customers have with our company, the System Status Controller is tasked with providing excellent customer service, exceptional problem solving skills and ensuring that each customer interaction is a positive experience. The System Status Controller is responsible for proper resource utilization through the application of dynamic system status management plans, while providing customers with first-rate service. Under the supervision of the shift supervisor and/or communications director the system status controller, uses radio, telephone, and computer systems to properly dispatch vehicles to requesting agencies, customers and the public. Qualified applicants should have a minimum of one year of experience as a system status controller. Current certification as an Emergency Medical Dispatcher by the National Academy of Emergency Dispatch is preferred. Allegiance Ambulance offers competitive pay and excellent benefits including company paid health insurance (employee only) and immediate accrual of paid time off. Qualified applicants should submit resumes to JHaisler@allegiance-ambulance.com. Resumes may also be faxed to (512) 869-1620, Attn: Jason Haisler, Communications Director. 8/23/2012
Communcations Operator I/II/III
City of Vallejo (N. Calif.), salary range from $3,904.47 (I) to $5,572.67 (III). This position, under the general supervision of a Communications Supervisor in the Communications Center or a Sergeant in the Patrol Division, performs the full range of duties involved in the receiving and dispatching of calls for law enforcement, fire, ambulance, and other emergency assistance, taking police reports, conducting traffic investigations, conducting crime scene searches, and providing information and assistance to the public. Employees at this level receive only occasional instructions or assistance as new or unusual situations arise, and are fully aware of the operating procedures and policies of the work unit. Note: Upon completion of initial training and probationary periods, incumbents may be rotated into the Patrol Division for up to a four-month period. Open continuous. Visit our Web site for more information and to apply. 8/21/2012
Public Safety Telecommunicator
The City of Tyler (Texas), starting pay rate: $12.99 per hour, plus benefits. The City of Tyler is currently seeking for qualified individuals to fill the position of Public Safety Telecommunicator. Qualified individuals should have a high school diploma or GED, be able to type a minimum of 35 wpm, and be able to work various shift assignments. The essential functions include using a computer aided dispatch system, receive emergency and non-emergency calls from the public requesting Police, Fire, EMS or other emergency service; determine nature and location of emergency, determine priorities, and enter call for Police and/or Fire and dispatch necessary units, transfer call to or notify EMS. Maintain contact radio with all units on assignment, maintain status and location of all units, notify units of all changes to incident priority, enter and update in the narrative of the incident with all additional information received regarding incident. Must be able to sit for long periods of time, communicate clearly and effectively with and elicit information from upset and/or irate citizens; must listen effectively, exercise good judgment and sound decisions in emergency situations, must be able to hear alarms and other auditory warning devices, must be able to operate a visual display terminal for extended periods of time. Must be able to read and speak the English language, must learn geographic features and streets of the City of Tyler, Smith County and surrounding counties, must type at a speed necessary for adequate job performance, must be able to understand and follow oral and written instructions; must be able to comprehend and make inferences from written material; must respond to unit requests for computer checks on drivers license, warrants, vehicular registration, must enter and clear stolen/wanted persons or items from computer system, must monitor several public safety radio frequencies, must be able to handle simultaneous events effectively, must spell accurately, must be able to operate a computer aided dispatch system, computer systems, and other office equipment quickly and accurately. Must monitor CCTV security cameras; assist operation of cable override, callout of EOC, etc. Must learn and follow the standard FCC broadcasting procedures and rules for operation of radio dispatch equipment. Qualified individuals should visit our Web site to apply. 8/1/2012
Dispatcher
City of North Richland Hills (Tex.) Police Department, salary information: $16.70 per hour. The purpose of this position is to ensure the safety of the City’s residents and employees through the proper handling of the City’s emergency services calls. This is accomplished by answering and responding to emergency and non-emergency calls for police, fire, ambulance, water, public works and animal control services; evaluating and prioritizing needs of caller; dispatching the appropriate personnel to respond to calls; providing emergency medical information to caller while awaiting the arrival of response units and operating various types of communications equipment. Other duties include maintaining knowledge of communication regulations and rules, entering information into federal, state and local databases regarding wanted/missing persons and stolen property files, troubleshooting communications equipment and interacting with other City employees and citizens. REQUIRES: High school diploma or GED equivalent; one year experience providing customer service or dealing with the public, dispatch or related experience; and a valid Texas Class C driver license with a good driving record over the past three years. EMD Certification, CPR Certification, Telecommunications Certification, and TCLEOSE Basic Dispatch Certification required within one year of employment as a condition of continued employment. Must type 35 words per minute corrected. Typing test is required before your application can be considered for this position. Testing hours are 8am-4:30pm at the Human Resources office. No appointment is necessary. Typical work schedule will be rotating shifts, 40 hours/week. Open until filled. To apply: No online applications will be accepted for this position. You may obtain the application packet at the City of North Richland Hills Human Resources office, located at 7301 NE Loop 820, North Richland Hills, TX 76180. Office hours are Monday-Friday 8 a.m.-5 p.m.. Please visit our Web site or call 817-427-6100 with any questions. 6/22/2012
Communications Specialist
Wichita State University (Kan.), salary: $14.30 hourly. This is specialized work transmitting and receiving messages from law enforcement and public safety personnel, assigned mobile units, and other stations on the communications network in accordance with regulations of the Federal Communications Commission. Work involves transmitting and receiving messages and alarms on two-way radio systems, data entry terminals (CRT), teletype, telephone, and in person. Work includes operating a base station two-way radio; transmitting and receiving messages to/from law enforcement or public safety agencies and personnel; monitoring locations and status of law enforcement personnel; operating a data entry terminal to send, relay, and receive inter-state and intra-state information; providing information and services to the general public; monitoring alarms and warning systems; and properly maintaining logs, records and other reports. Work also includes providing assistance and supervision to lower level communications specialists during a shift. Open until filled. Visit our Web site for more information and to apply. 6/8/2012
Communications (Dispatch) Center Coordinator
City of Hays (Kan.), salary range: $52,718 to $85,932 plus excellent benefits. Our city, population 20,000, is accepting resumes for the position of Communications Center Coordinator. This is an exempt position that is responsible for the administration and supervision of the county-wide Communications Center. This position directs and monitors all technical, personnel, and fiscal management of the programs and operations of the Communications Center. The ideal candidate will have excellent leadership, supervisory and communication skills, with 5 years experience in a similar or related position, and knowledge of law enforcement, fire, EMS, and disaster management communications procedures and protocols. Ability to write grants and maintain working relationships is a must. Applicants are required to have a bachelor’s degree or equivalent experience and certification or the ability to obtain certification from the Emergency Medical Dispatch and National Crime Information Center. For more information about the job visit www.haysusa.com. Residency within Hays’ city limits required within 180 days of employment. Job offers contingent on passing a physical and drug test. Resumes must include a minimum of 3 references, 5-year salary history, and cover letter. Incomplete resumes will not be reviewed. Resumes can be emailed to jrupp@haysusa.com or mailed to Human Resources, P.O. Box 490, Hays, KS 67601. Position is open until filled. Phone: (785) 628-7320 Fax: (785) 628-7323 EOE 6/6/2012
Communication Officer I
Palm Beach County (Fla.) Sheriff's Office, starting salary during training: $3,401 per month, with possible advancement to CO III position, $3,715 per month. The Communications Division is a 24-hour operation responsible for answering emergency and non-emergency calls for service, relaying information to field units, and coordinating operational support for patrol units with federal, state, and local public service agencies. With four District Communications Centers the Division provides service to all unincorporated areas of Palm Beach County, nine contracted areas, (South Bay, Belle Glade, Pahokee, Royal Palm Beach, Lake Worth, Mangonia Park, Wellington, Lake Park, and the Airport), and the Courthouse Command Center. The Division also provides communications services for the police department of Highland Beach. The Teletype/Validations sections and the Terminal Agency Coordinator (T.A.C.) provide service agency-wide. All CAD/GIS services are provided through the Communications Division.Download (pdf) the full job description and visit our Web site for more information and to apply. 5/29/2012
Communications Officers I
Riverside County (S. Calif.) Sheriff's Department, $2,908.81 to $4,333.04 per month, plus hiring bonus. Positions available in Riverside, Palm Desert and Blythe. Incumbents in this class, under direct supervision, receive emergency 9-1-1 and non-emergency requests for service from the public and other agencies; operate and control radio dispatching equipment; dispatch appropriate County, City, allied agency, and other emergency units; and do other related duties as required. This a trainee level class that receives on-the-job training in the techniques and procedures of dispatching and operating radio and other Command/Communication Center equipment. Direct supervision is initially exercised over positions in this class, and as training and proficiency progress, incumbents assume a greater degree of responsibility in dispatching emergency units and operating communications equipment. Upon successful completion of an 18 month probationary period, and a satisfactory work performance record, candidates may then be eligible for a promotion to a Sheriff 911 Communications Officer II. A $16,000 hiring and retention bonus is provided over a 5-year period, with $800 upon hire, $800 after six months, $1,600 after 12 months, and then $3,200 annually for four years. Download (pdf) the full job description, and visit our Web site for application information and to apply on-line. The position may close at any time when sufficient applications are received. 5/16/2012
Communications Manager
The City of Richardson (Tex.) Police Department, salary range: $6,384.00 to $8,319.00 a month. We have an opening for a full-time Communications Manager to oversee the day-to-day operations of the Public Safety 911 Communications Center. Interested applicants should hold a Bachelor's Degree in business administration, public safety, public administration, or other related field; and, hold a basic telecommunications certification. Applicants are required to have a minimum of 4 years of experience working with public safety communications systems, i.e., radios, 9-1-1 telephone services, computers, computer aided dispatch software, mobile data, and state and national crime databases. Experience must include at least 3-yrs progressively responsible supervision and/or management in the field with either a local, state, or federal law enforcement agency (or related field) with 100 or more employees. Apply on-line at our Web site. 5/15/2012.
Fire Communications Supervisor
City of Glendale (S. Calif.), salary: $5,017 to $7,298 per month. Under the direction of Fire Management, this mid-management supervisory position oversees operations of the Verdugo Fire Communications Center, which serves multiple communities. This includes scheduling, policy and procedure development and enforcement, emergency contingency plan development, assists in short and long range planning, supervision of equipment repair, and staff supervision and job performance review and recommendation of personnel actions. Education: Graduation from high school or attainment of GED or CHSPE certificate. Experience: Five years current, full-time employment in a fire communications public safety facility utilizing a computer-aided dispatch system (CAD), two years of which must be at a supervisory level. License/Certifications: Valid Class C California driver's license; possession of a valid cardiopulmonary resuscitation (CPR) card; certification in ICS-100, ICS-200, ICS-700, ICS-800 (Incident Command System) by the end of the probationary period; Emergency Medical Dispatching (EMD) Certificate by the end of the probationary period; certificate in Resource Ordering and Status System (ROSS) Basic and Administrative by the end of the probationary period. For additional requirements, application materials and closing date, visit our Web site or call (818) 548-2110. 5/11/2012
Emergency Services Telecommunicator
City of Wharton (Tex.), pay range: $10.61 to $15.15 per hour, depending upon qualifications. We are accepting applications for the position of Emergency Services Telecommunicator. To perform receipt and dispatch of incoming calls for police, emergency medical and fire services and other emergency and non-emergency assistance; to dispatch appropriate units via radio and telephone; and input data accurately minimum 50 wpm. Must past a criminal background, no convictions of Class B or above. Must be able to handle stressful situations and ability to deal with the public in a courteous manner and work shifts. Must have high school diploma or G.E.D., a State of Texas Dispatch certified or have the ability to become certified within 1 year of employment. Application and job description are available at City Hall 120 E. Caney, Wharton, TX 77488 (979) 532-2491 or our Web site, and should be returned to the Human Resource Department. Position will be open until filled. The City of Wharton is an Equal Opportunity Employer. 5/10/2012
Radio Technician
Aspen-Pitkin County (Colo.), hiring salary range: $23.85 to $28.62 per hour. Under minimal supervision; performs administration, diagnosis, installation, repair and preventative maintenance on complex communications systems used in the delivery of Public Safety services and general government in Pitkin County. Essential Functions: Configure, test, diagnose and perform bench and field maintenance repair work on communication systems and equipment including electronic and electrical systems in radio transmitters, voters and receivers, portable and mobile radios, and other equipment as assigned. Installs, repairs and maintains electronic broadcast and microwave equipment to ensure the proper legal operation of broadcast equipment and quality of broadcast signals; and maintains and participates in the planning and design of Pitkin County’s radio systems, multiplex equipment, data and voice circuits for control of radio repeaters, receivers, base stations and controls stations. Installs, repairs and maintains dispatch center console radios, antennae and feed lines. Conducts operational checks of dispatch channels, solar communications site, paging sites, and wireless network links. Inspects, installs, repairs, and/or upgrades remote tower-based equipment such as antennae, coaxial cable, and RF connectors. Maintains and updates equipment history insuring inventory is current at all times. Records and tracks time, materials, and equipment orders for budgetary purposes and billing user agencies. Maintains regular and reliable attendance. Download (pdf) the full job description. To Apply: Visit our Web site. 5/9/2012
Traffic Management Center System Operator
Telvent USA, position located in Lee’s Summit (Mo.). Job Responsibilities: This position is responsible for the day-to-day operation of the Scout TMC. The work involves operating a variety of equipment and information systems to monitor, evaluate, and direct traffic operations for the geographic area covered by the TMC. Work schedule is 40 hours per week. KC Scout operates 24/7/365, so some on-call and holiday work is required. The ideal candidate will have specialized experience and subject matter knowledge of Intelligent Transportation Systems (ITS) traffic systems control, incident management, automated communications networks and systems, and the techniques and strategies of traffic information management and dissemination. Previous customer service or emergency dispatch experience is a plus. Flexibility is a must as overnight, weekend work, and shift rotation is required. Job Requirements: High School graduate with some college preferred. Entry-level or basic technical experience in the areas of traffic, communications, computers, or electronics is required. Must possess good oral and written communication skills; ability to work well in a team setting; ability to work quickly and remain calm under stress; general knowledge of MS Windows and ability to learn and use new software applications. About Telvent: Telvent USA, Corporation crafts technical solutions to solve society’s safety, security and mobility problems. We offer a powerful array of services and software products, extending from conceptual planning and consulting to design, system development and integration, and system operations and maintenance. We provide system solutions for electronic toll and pricing, freeway management, parking management, traffic enforcement, traffic signal, transit fare payment, traveler information, and SCADA tunnel control system applications. For more information on the company, please visit our Web site. To Apply: To be considered for this position, please email your resume to Transportation.Recruiting@telvent.com and state the job title in the subject line. You may also mail or fax your resume to: Telvent, Attn: April, 1390 Piccard Drive, Suite 200, Rockville, MD 20850. Fax: (301) 354-5567. An Equal Opportunity / Affirmative Action Employer M/F/D/V 5/8/2012
Dispatcher
City of North Richland Hills (Tex.) Police Department, salary: $16.70 per hour. The purpose of this position is to ensure the safety of the City’s residents and employees through the proper handling of the City’s emergency services calls. This is accomplished by answering and responding to emergency and non-emergency calls for police, fire, ambulance, water, public works and animal control services; evaluating and prioritizing needs of caller; dispatching the appropriate personnel to respond to calls; providing emergency medical information to caller while awaiting the arrival of response units and operating various types of communications equipment. Other duties include maintaining knowledge of communication regulations and rules, entering information into federal, state and local databases regarding wanted/missing persons and stolen property files, troubleshooting communications equipment and interacting with other City employees and citizens. Requires: High school diploma or GED equivalent; one year experience providing customer service or dealing with the public, dispatch or related experience; and a valid Texas Class C driver license with a good driving record over the past three years. EMD Certification, CPR Certification, Telecommunications Certification, and TCLEOSE Basic Dispatch Certification required within one year of employment as a condition of continued employment. Must type 35 words per minute corrected. Typing test is required before your application can be considered for this position. Testing hours are 8 a.m.-4:30 p.m. at the Human Resources office. No appointment is necessary. Typical work schedule will be rotating shifts, 40 hours/week. To Apply: No online applications will be accepted for this position. You may obtain the application packet at the City of North Richland Hills Human Resources office, located at 7301 NE Loop 820, North Richland Hills, TX 76180. Office hours are Monday-Friday 8 a.m.-5 p.m. Please visit our Web site or call (817) 427-6100 with any questions. Open until filled. 4/26/2012
Corrections/Communication Officer
The City of Sunnyside (Wash.), salary: $3,155 to $3,834 per month depending upon qualification, plus full benefits. We are currently hiring for 1 Corrections/Communications Officer. Testing will continue until the position is filled. Description: Under direct supervision of the Support Staff Sergeant and also reports to the Support Corporals as directed or assigned. Under general supervision receives emergency and non-emergency requests for law enforcement assistance. Evaluates the information provided to determine the appropriate jurisdiction, equipment and personnel to be dispatched. Operates a variety of electronic equipment to successfully dispatch the appropriate emergency response. Performs other duties as assigned. Applicants must successfully pass background check, polygraph, psychological evaluation must successfully pass background check, pre-employment physical and drug screen. Academy Certification: Must possess or obtain and maintain all licenses, registration and/or certifications needed to successfully perform the duties of dispatcher including ACCESS and First Aid/CPR. Prior Experience: Experience in a public safety communications or dispatch facility is preferred. To sign-up for Sunnyside surf the National Testing Network Web site. Read all the department information and job requirements and if qualified click on to “I Qualify” at the bottom of each of their page(s). Select the location of your test and schedule your test date(s) and time(s) on our calendar (different calendars for each facility). Yakima and Everett have testing facilities available in Washington. If you have any questions, please call us at (866) 563-3882 and leave a message with your phone number (say it twice). Applications and complete job description available at City of Sunnyside, 818 E. Edision Ave, Attn: HR, Sunnyside, WA 98944 Closing Date: Open until filled.The City of Sunnyside is a Drug Free Workplace and an Equal Opportunity / Affirmative Action Employer. 4/24/2012
Protection Specialist
Iverify, a leading protection and security company headquartered in Charlotte (NC) has an opening for Protection Specialist. Iverify understands what it takes to protect people, property and assets. And what it takes is delivering better. We deliver protection like no other company ears and voice commands in every corner of client businesses; with Protection Teams equipped with the knowledge and instincts that come from years of experience. Using a powerful combination of knowledge and technology, Iverify creates secure environments, resulting in happier, more productive employees, and stronger, more profitable businesses. About the Job: Protection Specialists work in Iverify's state expertise in the areas of law enforcement, security, loss prevention, and criminal justice. Protection Specialists monitor emergency and non-emergency elect assessment, evaluation, intervention, and defusing techniques. Protection Specialists focus on reducing robberies, burglaries, and shrink through the use of interactive technologies that allow and provide perimeter protection at Iverify's nationwide client sites. Download the full job description. Interested applicants: Please submit resume and cover letter to employment@iverify.us. 4/6/2012
Police Communications Operator / Lateral Transfer
City of Glendale (S. Calif.), salary: $3,535 to $5,424 per month. This civilian position assigned to the Police Communications Center performs a full range of radio-telephone operational duties in dispatching public safety personnel and equipment, which would include answering 911 service calls and providing law enforcement radio support. This position requires a high school diploma or GED and a P.O.S.T. Approved Basic Compliant/Dispatcher Certificate or equivalent and two years experience in a law enforcement agency as a emergency call taker and radio dispatcher. Completion of some college coursework is highly desirable. Bilingual with Spanish and/or Armenian is desirable. Apply ASAP; recruitment may close at any time. A City application is required. For more information or to obtain a detailed job description, visit our Web site, or call (818) 548-2127. 4/3/2012
Communications Dispatcher
New Jersey Transit Police, salary range: $35,235 to $61,965. The work location is Penn Plaza. Principal Accountabilities: Dispatches police services to calls as may be required and establishes priorities on calls to ensure services are rendered expeditiously and effectively by use of CAD (Intergraph I/Dispatcher). Operates Criminal Justice Information System to verify and record various files to ensure the necessary information is input into the national computer system as required by law. Maintains active computer entries regarding documented complaints to maintain a current and accurate system. Receives, records and responds to emergency and non-emergency telephone calls from the public and law enforcement officers by use of PC/PSAP phone system, radio system and CAD. Updates and retrieves information from teletype network to address such issues as wanted persons, stolen property, vehicle registration and stolen vehicles by use of NCIC, CJIS 2000 and AoCTELE. Operates NICE Surveillance System. Obtains complaints to log, and maintains proper records of all calls for service. Answers questions from, and provides information to the public regarding directions, NJ TRANSIT services, etc. Knowledge & Skills Required: High School Diploma, or equivalent; must pass a police background check as required, and one year of experience in a related emergency field required. Emergency dispatch/CJIS/ CAD and 911 experience desirable. Ability to work in a high volume work environment required. Must be willing to work nights, weekends and holidays as needed. Submit resume with home and business telephone numbers to: NJ TRANSIT Personnel Administration, 180 Boyden Ave., Maplewood, NJ 07040, "Attention Career Opportunity." Include a cover letter stating the full job title and announcement number for which you are applying. Visit our Web site for more information. 4/3/2012
Public Safety Dispatcher
The Town of Stratford (Connecticut), starting salary: $45,515.66. We are accepting applications for the position of Full Time Public Safety Dispatcher. Duties include, but are not limited to: provide emergency and non-emergency radio communication, dispatch service telephone contact and CAD (Computer Aided Dispatch) reports for the Stratford’s Police, Fire and EMS Departments. Establish dispatch priorities based upon nature of request for services, availability of units in service, and other pertinent information. Operates computer system in accordance with Department and NCIC regulations and policies and relays information from this system to police personnel. May require unrestricted mandatory overtime. Open until filled. Download (pdf) the full job description and surf our Web site for application information. 4/3/2012
Public Response Dispatcher I / II
Los Angeles County (Calif.) Sheriff's Department, salary range: I - $3,202.27 to $4,187.82; II - $3,760.82 to $4,928.00. Visit our Web site for full information about job functions for the two different positions and to apply. Open continuous. 3/30/2012
Fire Dispatcher II
Los Angeles County (Calif.) Fire Department, salary minimum: $3,760.82, maximum: $4,928.00 per month. Position: Receives requests for assistance and coordinates the dispatching of fire fighting or rescue units via the operation of the Computer Assisted Dispatch (CAD) system. Essential Job FunctionsL Speaks clearly while performing all duties involving verbal communication. Receives requests for emergency services from the public, law enforcement, or other safety agencies via the 911 or standard telephone system. Obtains information from callers regarding the nature and location of emergencies while operating a keyboard controlled, computer driven video display console to accurately enter the emergency information into the Department's CAD system. Dispatches fire fighting, paramedic, and other emergency units to the scenes of emergencies via radio and telecommunication in accordance with the Department's CAD system. Dispatches fire fighting, paramedic, and other emergency units to the scenes of emergencies via radio and telecommunication in accordance with the Department's Dispatch Procedure Guide. Advises responding units of any unusual circumstances or potential problems they may encounter. Provides pre-arrival emergency instructions in accordance with the Department's Emergency Medical Dispatch protocol. Monitors radio during emergency responses in progress and dispatches additional resources as requested. Operates specialized telephone and radio equipment to communicate with other safety agencies regarding emergencies and routine matters. Operates an encoder to activate the Department's alarm paging system. Maintains and updates dispatching resource material and computer data. Performs house cleaning and general resource material and computer data. Performs house cleaning and general maintenance duties which include: mopping; cleaning work stations and kitchen; vacuuming; trash disposal; general maintenance of dormitory, locker room, and other FCCF work related areas; and other cleaning duties that may be needed. For complete information and to apply, visit our Web site. Open continuous. 3/30/2012
Fire Department Telecommunication Specialist
Alameda County Fire Department (N. Calif.), $6,280 to $7,660 per month. ACFD provides all-risk emergency services to the unincorporated areas of Alameda County (excluding Fairview), the cities of San Leandro, Dublin, Newark and Union City, the Lawrence Berkeley National Laboratory and the Lawrence Livermore National Laboratory. With 28 fire stations and 33 companies serving a population of 384,000, the ACFD serves densely populated urban areas, waterways, industrialized centers, extensive urban interface, agricultural and wildland regions. Over 400 personnel and 100 Reserve Firefighters provide a wide variety of services to an ever expanding, dynamic and diverse community of roughly 506 square miles. Position Description: Alameda County Fire Department Telecommunication Specialist, under general direction, provided technical support on voice and data communications needs and assists in the planning and updating of Fire Department telecommunications systems in addition to troubleshooting system problems and implementing immediate solutions in addition to scheduling appropriate provider services and and performing related work as requested and/or required. Surf our Web site for full information and to apply. 3/26/2012
911 Communications Officer I
Riverside County (S. Calif.) Sheriff's Department, $16.78 to $25.00 per hour, plus a hire/retention bonus of $16,000 paid over a 5-year period. Incumbents in this class, under direct supervision, receive emergency 9-1-1 and non-emergency requests for service from the public and other agencies; operate and control radio dispatching equipment; dispatch appropriate County, City, allied agency, and other emergency units; and do other related duties as required. This a trainee level class that receives on-the-job training in the techniques and procedures of dispatching and operating radio and other Command/Communication Center equipment. Direct supervision is initially exercised over positions in this class, and as training and proficiency progress, incumbents assume a greater degree of responsibility in dispatching emergency units and operating communications equipment. Upon successful completion of an 18 month probationary period, and a satisfactory work performance record, candidates may then be eligible for a promotion to a Sheriff 911 Communications Officer II. For more information and to apply, surf out Web site. 3/26/2012
Training / Quality Assurance Manager
Clark Regional Emergency Services Agency (Vancouver (Wash.), salary range: $5,051 to $7,191 per month. : The Training / Quality Assurance Manager oversees and manages Agency Training, Quality Assurance (QA) and Accreditation programs. Each program requires distinct skill-sets: (1) Agency Training: Development and delivery of quality new hire training, continuing dispatch education, and Agency in-service training requires clear understanding of Agency services, strategic goals and the ability to effectively assess, design, develop, implement and evaluate training provided. Technical writing and organizing / supervising Agency trainers and CTO's (Communications Training Officers) are key elements for this role. (2) Quality Assurance: Continuous improvement through work and performance review, adherence to compliance standards, and streamlining workflow and performance are essential focuses of this position, which oversees it through the work of program staff and dispatch supervisors. (3) Accreditation: CRESA is professionally accredited through the NAED (National Academy of Emergency Medical Dispatch) and CALEA (Commission on Accreditation of Law Enforcement Agencies). Accreditation requires great attention-to-detail, organization and documentation, along with garnering staff support to ensure adherence to and submission of required accreditation proofs. Please see the job announcement and application packet for full job duties, essential job functions, minimum qualifications and recruitment process. Download (pdf) the application package and visit our Web site. 3/9/2012
Communications Officer/Dispatcher
Longview (Tex.). Champion EMS is located in Longview TX, we are currently seeking highly motivated Communications Officer (Dispatcher). This position will answer 9-1-1 calls and direct the appropriate units to the calls. The Communications officer will use the Emergency Medical Dispatch (EMD) to assist callers with guidance until the units arrive. You must obtain your EMD certification within 90 days from your date of hire. Champion EMS offers great benefits - Medical, Dental, Vision, 401k with company match, tuition reimbursement and much more!! If you are interested in this position, please apply on line or via email to resumes@championems.com. Champion EMS is an equal opportunity employer 3/6/2012
E-911 Director
Bonneville County (Idaho). General Purpose: Performs a variety of complex administrative and management duties in planning, organizing, directing and supervising the overall operation of the E-911 emergency communication system to meet the needs of the public and various public safety and emergency management agencies within Bonneville County. Supervision Received: Works under the broad policy guidance and direction of the Board of County Commissioners in coordination with the MAB Chairman and MAB Board. Supervision Exercised: Provides general supervision to the E-911 Computer Information System Manager and Technicians. Minimum Qualifications 1. Educations and Experience: A. Graduation from an accredited four-year college or university with Bachelor’s degree in Computer Information Systems Management, Business Administration, Public Administration, Criminal Justice, or a related field; And B. Four (4) years of progressively responsible work experience related to management of emergency communications systems; Or C. An equivalent combination of related education, training or work experience. 2. Required Knowledge, Skills, and Abilities: Considerable knowledge of public safety communications systems and services; public administration and business management principles and practices; computer information systems; geographic information systems; emergency 911 telephone systems and services; police and fire dispatch operations; local and regional public safety, emergency and disaster management agencies and services; and interpersonal communications. Some knowledge of radio communications equipment and regulations. Skill in planning, organizing, directing emergency communication operations and technical support functions; interpersonal relations and communications; and public speaking. Ability to read, interpret and apply complex written manuals, regulations, rules, emergency response plans and related documents; communicate effectively verbally and in writing with various government officials; public safety personnel; emergency and disaster management officials; and the public; perform basic mathematical functions; calculate ratios and percentages; research and analyze financial and statistical data; prepare and present various written and graphic presentations and reports; prepare and present annual budget requests; supervise technical information systems staff; assist with interviewing and hiring processes; evaluate employee work performance and make recommendations regarding training, advancement, and disciplinary actions. 3. Special Qualifications: Must possess and maintain a current Idaho driver’s license 4. Work Environment: Work is generally performed in a typical office setting with appropriate climate controls. Tasks require variety of physical activities, not generally involving muscular strain, such as walking, standing, stooping, sitting, reaching, and speaking. Hearing, seeing and common eye, hand, finger dexterity utilized. Mental application utilizes memory for details, verbal instructions, emotional stability, discriminating thinking and creative problem solving. Periodic travel required in normal course of job performance. Download (pdf) the full job description and visit our Web site to apply. Open until filled. 3/6/2012
EMS Dispatcher
Monroe Ambulance (Monroe, NY), salary: Commensurate to experience. Our Mission Statement: Monroe Ambulance is dedicated to medical services and education. We maintain a commitment to excellence in the delivery of responsible, professional, caring and affordable service. What We Do: Monroe Ambulance provides Advanced Life Support in Monroe County and Wyoming County along with area volunteer ambulance and fire departments, ensuring that patients have access to all of our life saving paramedic services. This includes back-up Advanced Life Support in Monroe County and Wyoming County to area volunteer agencies, fire departments, and ambulance corps. Monroe Ambulance also provides Basic Life Support services. Monroe Ambulance also provides medically supervised transportation for pediatric patients and/or infants born prematurely in our specially equipped ambulance for neonatal needs. We provide non-emergency medical transportation for patients using wheelchairs, stretchers, and those requiring minimal assistance. This position performs a variety of skills and semi-skilled functions in support of the dispatch center; receives and dispatches emergency and non-emergency calls. Provides Emergency Medical Dispatch (EMD) direction and participates in the work of a dispatcher/call taker and performs other duties as assigned. Minimum Qualifications: Valid NYS EMT-B certification or higher and/or valid NAED Advanced EMD certification; Valid CPR certification. Contact: Mike Catalano (585) 327-7608 or apply on-line at our Web site. 2/28/2012
Lead Dispatcher - 2 Positions
University Of California, Riverside (S. Calif.), salary range: $44,208 to $62,604 per year. Under the general supervision of the Communications Supervisor, the Lead Dispatcher provides technical leadership and support to dispatch staff and performs a variety of complex duties involved in receiving, evaluating, prioritizing, and relaying calls for emergency and non-emergency public safety assistance. The Lead is also responsible for the safety of all personnel in the field by prioritizing all calls for service, disseminating the calls to the proper personnel in the field, and coordinating the response of emergency personnel. The Lead operates a variety of telecommunications equipment including radio, telephone, and computer aided dispatch systems; develops, implements, and audits special procedures and protocols; assists in the coordination and operation of special law enforcement events; and performs a wide variety of specialized clerical duties involved in the preparation, maintenance, and release of materials related to law enforcement activities. The Lead also provides operational and personnel support to the Communications Supervisor and makes day to day operational decisions, within delegated authority, in the absence of the Supervisor. Filing deadline: March 5, 2012. Download (pdf) the full job description for more details and application instructions or visit our Web site. 2/23/2012
Police Dispatcher
City of Pickerington (Ohio) Police Department, salary: $17.21 to $20.93 per hour, full or part-time. We are currently accepting applications for police dispatcher. The City will continue to build an eligibility list for future positions. The City anticipates additional hiring through 2012. Job Requirements: US citizen, High School graduate/GED, ability to read/speak English. Additional Information: Public Safety Dispatchers hold safety-sensitive positions with a high degree of responsibility. Candidates must pass an extensive background investigation including physical and drug testing to be eligible for hire. Download (pdf) the full job description. To Pre-Test And Qualify: Surft the official testing Web site, then select "Find Jobs/Law Emergency Communications Jobs," then select the department/position. Read the department job requirements and if qualified, choose a testing facility that is close to you. Schedule test date and time(s) on the calendar, fill out the application and history forms. Be at the test location at least 30 minutes prior to test time for check-in and briefing. If you have questions, call (866) 563-3882. 2/17/2012
Telecommunicator
Memorial Villages (Tex.) Police Department, annual starting salary $36,471. Located in suburban west Houston, Memorial Villages Police Department offers a superior salary and benefits package as well as a modern police facility, regularly updated equipment and outstanding community support.We are looking for a person with excellent communication and multitasking/prioritizing skills along with the flexibility to work as a team in a small agency environment. Current TCLEOSE certification preferred but not required. Other qualifications apply. Additional incentive pay for TCLEOSE Intermediate and Advanced Certifications, College degrees and Longevity. Insurance: PO, HMO, HSA Health and DHMO dental. 100% paid for employee on base plan and 50% paid for spouses and children. Paid long-term disability and life insurance for employee. Life insurance is also available for spouse/dependents. Retirement: TMRS 7% 2 to 1 matching. Deferred Compensation plans also available. Must work 12-hour shifts, 3 days on one week, 4 days on the next. Surf our Web site for more information and to appl (Quick Links-->Recruiting). 2/16/2012
911 Dispatcher/Communications Operator
The City of Fort Smith (Ark.), starting salary full-time: $13.64 to $19.32 maximum per hour. We are seeking qualified applicants to fill 911 Dispatcher/Communications Operator positions in the Police Department. The Communications Operator is under the guidance of the Supervisor and is responsible for answering emergency and non-emergency phones in the dispatch center. Operators will also dispatch units to handle the various types of calls received. This position is the link between the citizens who make the complaints and the officers and other departments who handle them. Qualifications include: High School Diploma or G.E.D. is required and you must be at least 18 years of age. Previous dispatch experience is a plus and applicants must be able to pass a thorough background investigation. Download (pdf) the full job description. Applications are available at our Web site, www.fortsmithar.gov, or from the Human Resource Department of the City of Fort Smith. Please submit applications to Human Resources Department, City of Fort Smith 623 Garrison or mail to P.O. Box 1908, Fort Smith, AR 72902. Position will remain open until filled. EOE 2/3/2012
9-1-1 PSAP Supervisor
City of Houston (Tex.), salary: $1,348.00 to $2,801.00 Biweekly. Description Of Duties/Essential Functions: Monitor the productivity and performance of 911Telecommunicators and Police Telecommunicators. Perform daily personnel activities including training 911Telecommunicators and Police Telecommunicators, conducting employee performance evaluations, counseling, and enforcing HEC policies and procedures. Assist with developing and updating manuals (i.e. policies and procedures, training, etc.). Reports to the Division Manager – Training/Quality Assurance to ensure that call takers are adequately training and properly processing all emergency calls.. May be required to be on call during emergency situations. Working Conditions: The position is physically comfortable most of the time with occasional periods of stooping, bending and/or light lifting of materials of up to 10 lbs. May have to sit for long periods of time. Minimum Requirements: Requires an Associate's degree in Business Administration, Public Administration, Social Science, General Studies certification / licensing in a technical specialty program of over 18 months and up to three years duration or the equivalent. Must provide certification of the successful completion of a telecommunications training program in compliance with the Texas Commission on Law Enforcement Officers Standards and Education (TCLEOSE) guidelines, or the program must be completed within one year after employment. Minimum Experience Requirements: Two years of supervisory or equivalent professional experience preferably in an emergency environment or in a heavy call volume environment are required. Experience as a supervisor in an emergency communication environment may be substituted on a year-for-year basis for the above education requirement. Minimum License Requirements: Valid Texas Driver=s License and compliance with the City of Houston policy on driving (AP 2-2). Preferences: May require bilingual ability to talk to citizens who are not fluent in English. Complete details at our Web site. 12/15/2011
Apprentice Public Safety Telecommunicator
Richardson (Tex.) Police Department, pay range of $2,609 - $4,157 monthly. We have training position openings for a rewarding career in our E911, Police and Fire/EMS dispatch center. Applicant must complete on-line application job posting and typing/keyboard testing with a minimum of 35 wpm at our Human Resources, 411 W Arapaho Rd, Richardson TX, Monday – Friday, 9 am – 4 pm for application to be forwarded for consideration. Applicant must pass a thorough background investigation including polygraph, drug screen, and psychological testing. Trainees successfully completing the 12-month apprenticeship advance to our PST position. Lateral entries considered after completion of apprenticeship. Questions can be directed to Brenda.Moreland@cor.gov or (972) 744-4818. 12/13/2011
Dispatcher
City of North Richland Hills (Tex.) Police Department, salary: $34,046 a year ($16.37 per hour). The purpose of this position is to ensure the safety of the City’s residents and employees through the proper handling of the City’s emergency services calls. This is accomplished by answering and responding to emergency and non-emergency calls for police, fire, ambulance, water, public works and animal control services; evaluating and prioritizing needs of caller; dispatching the appropriate personnel to respond to calls; providing emergency medical information to caller while awaiting the arrival of response units and operating various types of communications equipment. Other duties include maintaining knowledge of communication regulations and rules, entering information into federal, state and local databases regarding wanted/missing persons and stolen property files, troubleshooting communications equipment and interacting with other City employees and citizens. Requires: High school diploma or GED equivalent; one year experience providing customer service or dealing with the public, dispatch or related experience; and a valid Texas Class C driver license with a good driving record over the past three years. EMD Certification, CPR Certification, Telecommunications Certification, and TCLEOSE Basic Dispatch Certification required within one year of employment as a condition of continued employment. Must type 35 words per minute corrected. Typing test is required before your application can be considered for this position. Testing hours are 8 a.m.-4:30 p.m. at the Human Resources office. No appointment is necessary. Typical work schedule will be rotating shifts, 40 hours/week. To Apply: No online applications will be accepted for this position. You may obtain the application packet at the City of North Richland Hills Human Resources office, located at 7301 NE Loop 820, North Richland Hills, TX 76180. Office hours are Monday-Friday 8am-5pm. Please visit our Web site, or call (817) 427-6100 with any questions. Open until filled. 12/6/2011
Apprentice Telecommunicator
Arlington (Tex.), pay rate: $15.88 per hour. Job Duties: Answer 911 emergency/non-emergency calls; enter info into a CAD system; make referrals to other City departments and outside agencies; communicate information to Police, Fire, and emergency medical service responding to calls. Requirements: High School Diploma or GED DD214 for former Military Two years typing/data entry or customer service experience. Ability to exert forces equivalent to lifting and pushing/pulling up to 50 lbs. Ability to work shift work, which includes days, evenings, midnights, weekends, & holidays Ability to work mandatory overtime on short notice Applicant must successfully complete the following: Typing test (50wpm), required pre-employment screening criminal, background check, polygraph exam, psychological evaluation, health/physical exam, drug and alcohol tests. Applicant must provide drivers license number and Social Security number on application. To apply: Log in to our Web site, click on the “Career Opportunities” link. Reasonable accommodations available upon request. Each applicant is required to complete the following two items: 1. Read, complete, and submit the Personal Informational Booklet (PIB) 2. Submit a job application electronically using the City of Arlington e-Recruiting system. EOE 11/28/2011
