Job Openings
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The nation's public safety communications centers have been facing a staffing shortage for the last 10 years, the result of an overall increase in staffing, competition with the private sector offering similar jobs for more money, and a large turn-over rate of existing employees. As a result, almost every comm center in America is looking for qualified candidates, without experience, whom they will train to perform the necessary tasks. Of course, having some prior public contact or public safety experience is always a benefit. But most agencies consider the dispatcher position as entry-level, requiring only a high school education and a clean background. We've collected these job listings directly from agencies and other sources, and include contact information on applying. We have divided the listing into an active list, and then several geographic inactive lists that you can use for reference when researching job requirements. Find much more information about applying and the hiring procedures on our job resources Web page. Other Job Opening Resources
Pay Index We've calculated a national Pay Index from the highest pay rates for line dispatchers--not supervisors, managers or other specialized positions. The Index is influenced by the number of listings we received, the agencies' geographic location and many economic factors. $3,878 per month
Historically, the Index hovered very narrowly between $2,850 and $2,950 until about mid-2000, when it began rising steadily to $3,100. It has moved upward ever since, and changes only slightly every 3-4 months. Current Job Listings Some of these job openings have an application deadline--check with the agency before you apply. However, even if a listing has already expired, agencies will frequently open them up within 4-6 months. Check back with the agency to find out if a job listing here is once again open. The listing at the top was posted most recently (date shown at the end of the listing). Older and expired listings have been moved to another page, separated by region of the country. Consult the older listings to learn about job requirements in general, and as possible points of contact for job openings that aren't listed here. |
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Fire Dispatcher
San Ramon Valley Fire Protection District (Calif.), salary: $68,304 to $83,700. This position also receives an FLSA differential and an Emergency Medical Dispatch certification differential. This position is a 48/96 shift schedule, non-safety position. The San Ramon Valley Fire Protection District is recruiting for the position of Fire Dispatcher. This is an outstanding opportunity for a dynamic, self-motivated professional interested in becoming part of a progressive, well-established fire district. The San Ramon Valley Fire Protection District invites applications from experienced Dispatch professionals with strong emergency dispatch backgrounds whose primary responsibility will be to assign and dispatch appropriate fire companies and personnel following District procedures and protocol. Knowledge of Computer Aided Dispatch system required. Minimum three years uninterrupted service as public safety dispatcher within past five years required. High school diploma or G.E.D. equivalency required. CPR and EMD certification preferred. Apply by: December 18, 2009, 5 p.m. A District application form is required. For application and complete job announcement/requirements visit our Web site. The San Ramon Valley Fire Protection District provides an excellent benefits and retirement package and is an Equal Opportunity Employer. 11/18/2009
Public Safety Telecommunicator — Part-Time
City of O'Fallon (Ill.) $18.30 per hour. Receive routine & emergency calls for police, fire & EMS; assign personnel; perform related computer & paperwork duties. Must be able to work 12 hour shifts, weekends & holidays; requires HS diploma/GED, certification in the use of the 911 Telephone system, Emergency Medical Dispatch, LEADS, REJIS and ability to learn in-house computer systems; excellent customer service skills, 40 wpm, ability to multi-task, and work indep. & under pressure. Experience preferred. www.ofallon.org for addt’l info. Submit application by Nov. 27, 2009 to City of O'Fallon, HR-Dispatch, 255 S Lincoln, O’Fallon, IL 62269. Download (pdf) the full job description. EOE 11/18/2009
Communications Specialist
Yavapai County (Ariz.) Sheriff's Office, $14.86 per hour. Closes December 1, 2009. Download (pdf) the full job description. 11/18/2009
Communications Officer
Uinta County (Wyo.) Sheriffs Office, starting salary as a trainee is $3,150 per month with a career track to Lead Dispatcher III at $3,950 per month. The Uinta County Sheriff's Office is accepting applications for the position of Communications Officer. We are a lateral-entry agency. Uinta County has a career advancement program that allows each employee to progress through their career with salary increases at each level. Uinta County provides a medical/dental/vision package. Uinta County participates in the Wyoming retirement system. Employees earn 8 hours of sick time per month, time and one half paid holidays, vacation time starts accruing at time of employment, can be used at end of probationary period. Rotating shifts every 28 days, working five, 8-hour shifts with 2 days off. Shift rotation of days 0800-1600, afternoons 1600-0000 and graveyards 0000-0800. Days off rotate to weekends off every 3 rotations. For further information you may call 307-783-1000 or visit the Uinta County Web site, go to "Documents," then "Law Enforcement forms" to download the application. 11/3/2009
Consolidated Emergency Communications Center Director
Cowley County (Kan.), salary range: $38,646 to $50,585, plus benefits. The Consolidated Emergency Communications Center (911) Director is a new position in Cowley County. The county currently has two separate Public Safety Answering Points (PSAPs). The Communications Center Director will be responsible for merging the two PSAPs into one consolidated countywide emergency communications center. The Consolidated Emergency Communications Center will be a department of Cowley County and the Director’s position will report to the County Administrator. Cowley County is a rural county with 1,128 square miles and a population of 34,251 located in south central Kansas. The Consolidated Emergency Communications Center will provide public safety communications and dispatch services for six law enforcement agencies, seven fire departments, two EMS departments, and three State agencies. The Director will coordinate, direct and monitor all technical, personnel and fiscal activities of the Communications Center and ensure compliance with federal, state and local regulations. Minimum Requirements Desired: Bachelor’s degree in business, public administration, emergency communications, administration of justice, or related field. Minimum of five years experience in emergency communications, including responsible supervisory duties, or an equivalent combination of education, training and experience, which provides the required knowledge, skill and abilities. Full-time residency inside Cowley County within 6 months of employment is a requirement. A valid Kansas Class C driver’s license and an acceptable driving record throughout employment are required. For complete information on the position and to download a County application form, please visit our Web site. Mail resume, a minimum of five work related references, salary history and completed Cowley County application form to: Cowley County Emergency Communications Center (911) Director Search, 311 E. 9th Avenue, Winfield, KS 67156-2843 by December 18, 2009. Cowley County is an Equal Opportunity Employer. Minority and Female candidates are encouraged to apply. 10-27-2009
Public Safety Communications Supervisor
Torrance (S. Calif.) Public Safety Dispatching Services, salary: $30.33 - $38.77/hour, with $1,500 cash incentive for successful lateral candidates . The Public Safety Communications Supervisor is responsible for day to day operations and technical support for the City of Torrance’s Public Safety Dispatching Services, alarm enforcement program, emergency medical dispatching services, 911 operations, and the training function. Incumbents in this position work in the Public Safety Communications Center, a twenty-four hour, seven-days-per-week operation and perform related activities as required. Application Process: If you are interested in this opportunity, you must submit a standard City application form and a Supplemental Questionnaire. Applications submitted without a supplemental questionnaire will not be considered. Application packets are accepted on a continuous basis. For more information, download (pdf) the full job description, visit our Web site to apply on-line or contact our job hotline at (310) 618-2969. 10/7/2009
Public Safety Dispatcher
Town of Bedford (Mass.), starting salary is $17.66/hr (plus additional benefits for EMT Certification). Applications are now being accepted for a Full Time position with the Bedford Emergency Communications Center. Duties include, but are not limited to, receiving emergency phone calls and dispatching proper responses for police, fire and emergency medical services. Duties also include clerical and support services for the police and fire departments. Applicants should possess a high school diploma, as well as good typing and communication skills. Successful candidates must be willing to work any shift including nights, holidays & weekends as well as overtime hours when needed, have no criminal record, have a good work history and references and be able to successfully complete required departmental training. This full-time position averages 37.5 hours per week, working a 4-2 schedule. Previous experience preferred, but will train if necessary. The Town of Bedford offers a comprehensive and generous benefits package. Application for employment may be downloaded at our Web site. Applications accepted until position is filled. Please send completed applications and letter of interest to: Jessica Porter, Assistant Town Manager, Town of Bedford, 10 Mudge Way, Bedford, MA 01730 or fax to (781) 275-6310. 10/6/2009
Shift Supervisor
Kenosha City-County Joint Services. General statement of duties: The 9-1-1 dispatch supervisors are responsible for directing and supervising the employees and the work performed during a shift in the Joint Services Communications Center. Work in this classification allows limited independence under the general direction of the Communications Manager. Supervisors may be required to work beyond an eight-hour day, work various shifts, be on-call, and to respond to work needs during non-duty hours. Download (pdf) the full job description and apply on-line at our Web site. 9/29/2009
Emergency Dispatcher /Call Center Specialist
The HMS Company is recruiting leadership and support personnel in providing Emergency Management support and dispatch function in support of a 24/7 operation at various military facilities. Tasks include the responsibility for monitoring security, fire, and medical events and responses; receipt and dissemination of incoming information, and daily operation of the emergency management center. Requirements: 1. Most recent experience in or minimum of one year experience in the emergency response field.The individual hired into this position is subject to in-house training requirements (Emergency Management Communications Center) and must meet and maintain all job performance requirements. A uniform is provided and is required whenever on duty. Typing skills are a must.Must wear a radio headset and operate computer equipment and emergency communications systems (CAD). 2. Must work shift work based on business needs, which currently includes rotating shifts, (12-hour days and 12-hour nights), weekends, holidays and overtime as required to meet staffing requirements. 3. Must follow written and verbal instructions and procedures. The individual must possess report writing skills since all reports are subject to legal analysis. 4. Must work both independently and in a team environment. The individual must be able to maintain external and in-house qualifications, demonstrate proficiency and competency and successfully perform related duties as necessary to support Emergency Management Operations functions. 5. Must obtain and maintain a minimal Secret Security Clearance. Required Duties: The duties of the Emergency Dispatcher are as follows: Each dispatcher must be proficient in emergency 911-call taking and dispatching services with the ability to determine the nature of the emergency in accordance with established guidelines and services to be rendered. Based upon the 911 calls and information received, you are required to dispatch the correct emergency forces following the center’s checklist. In appropriate instances you may performs crisis intervention with distraught emergency callers during high-risk situations until emergency units arrive on scene, in accordance with guidelines established locally. Prepares and maintains reports and records relating to emergency responses. Prepares incident reports, utilizing the correct response codes and categories to complete the response report for each emergency incident, in accordance with published guidelines. Complies, collates, and verifies alarm statistics generated by or processed through the communications center, and transmits data via the chain of command to the Naval Safety Center and appropriate fire, security, and law enforcement national database systems. Contact : Devin Hall (703) 642-6103 ext 119, e-mail devinhall@hms-world.com. 9/22/2009
Executive Administrator
Verdugo Fire Communications (Glendale, Calif.), salary: $8,119 to $10,058 per month. Under the direction of the Burbank, Glendale, and Pasadena fire chiefs, the Verdugo Fire Communications Center provides fire/rescue dispatch services to cities throughout the Southern California area. Currently, Verdugo Fire Communications answers 911 emergency medical calls and handles fire/rescue dispatch and communications for 12 cities. This management position directs, manages, and oversees the day-to-day administration and supervision of the Center. This position requires an Associate’s degree and five years supervisory experience in a fire communications environment, with an emphasis in fire Computer Assisted Dispatch. A Bachelor’s degree is highly desirable. Apply ASAP; recruitment may close at any time. A City application and a supplemental application are required. For more information or to obtain a detailed job description, visit our Web site or call (818) 548-2127. 9-10-2009
Staff Assistant
North County (S. Calif.) Dispatch Joint Powers Authority, $3,987 to $4,847 per month. Under general direction of the JPA Administrator, the Staff Assistant shall perform a variety of typing, filing, data entry, record keeping, general clerical and routine administrative tasks, in support of department activities. This person shall perform a list of job functions, depending on business needs and changing business practices. This is a full-time position located in Rancho Santa Fe, CA. Download (pdf) the full job description and surf our Web site for more information. Completed applications and supplemental questionnaire will be accepted until Oct. 8, 2009 at 5 p.m. 9-10-2009
Police Dispatcher
Pulaski (Virg.) Police Department , starting salary: $28,495. We are accepting applications for anticipated openings for the position of Police Dispatcher and part-time Police Dispatcher. Requirements: High School diploma, 2 Yr. degree preferred. Must successfully complete minimum 8 week hands on Academy and in house instructional training. Performs difficult technical work dispatching emergency personnel, receive and transmit radio and telephone messages, must meet all policies & procedures of the Department. Must be able to report to work during inclement weather, all assignments/posts and fixed or rotating shifts including holidays, on-call, and weekend work as assigned. Serves as liaison for civilian reports, complaints, and officers on patrol. Operates VCIN/NCIC computer & relates information to officers. Types information properly into Computer Aided Dispatch as it is received. Must be a non-smoker. Qualifications: Excellent listening skills, excellent communication & listening skills – written and oral, typing at least 25 wpm with 95% accuracy, ability to monitor different radios & channels simultaneously, ability to meet agency attendance & punctuality standards, general knowledge of computers, vision corrected to proficiently read and comprehend computer screens, including displayed colors, ability to maintain strict confidentiality, cannot have a Felony or Class I or Class II criminal conviction. Full job description available upon request. Applications may be picked up Monday – Friday, 8:30 am – 5:00 p.m. at the Town of Pulaski Municipal Building, 42 First St. NW, Pulaski. Virg. Deadline for applications: open until filled. The Town of Pulaski is an Equal Opportunity Employer. 9-3-2009
Emergency Medical Dispatcher
Hennepin County (Minneapolis, Minn.) Medical Center, $20.16 to $31.31 per hour. We are currently accepting applications for Emergency Medical Dispatcher benefit earning position working 80 hrs/ppd. Must be able to rotate between shifts, work any straight shift (day, evening or night) on any day, including holidays or weekends. Download (pdf) the full job description. Apply on line at our Web site. 8-20-2009
Director
SHASCOM 9-1-1 (Redding, N. Calif.), salary negotiable depending on qualifications (current salary is $80,340). SHASCOM 9-1-1 is the consolidated communications and 9-1-1 center serving Shasta County from its purpose built facility located in Redding. With a staff of 50 professionals, SHASCOM provides dispatch services to the area’s Police-Sheriff-Fire-EMS agencies as a standalone Joint Powers Authority government entity. The Director is the executive leader of the Agency, with all the associated demands and responsibilities associated with managing a “stand-alone” professional public safety communications organization. The position reports to a Board of Directors as an “at-will” employee of the Agency. Work history as a manager in a public safety communications 9-1-1 center, certification as an ENP, and high level experience in budgets, labor relations, public relations and personnel management are desirable. A full description of the minimum qualifications, desirable and/or preferable skills, experience, abilities, and knowledge, and a detailed description of the job, area, Agency, and application & selection process are on our Web site. E-mailed applications will not be accepted; please review the application instructions completely prior to applying. Direct any questions to Director Steve Peach at steve@shascom911.com. 8-6-2009
Police Dispatcher-Clerk
San Gabriel (S. Calif.) Police Department, salary $3,785 to $4,596 per month. City pays for 2.7% at 55 PERS retirement plan. City application and verified net typing speed of 40 wpm must be submitted by 5 p.m. on Friday, August 21, 2009. Download (pdf) the full position brochure. For details, call (626) 308-2804 or surf our Web site. 8-4-2009
Public Safety Dispatcher
Pima Community College (Tucson, AZ), $14.68 per hour. This position operates semi-independently and is responsible for responding to emergency and non-emergency calls for service, monitoring field activity and recording confidential information into law enforcement databases. Closing date: August 6, 2009, 11:59 p.m. Download the full job description (pdf). 8-3-2009
Police Dispatcher
West Cities (West-Comm) Police Communications Centers (Seal Beach, S. Calif.), $4,242 to $5,415 per month (full-time). Full and part-time positions available, open continuously to create a list of future applicants. Download the full brochure (full-time / part-time, pdf) or visit our Web site. 8-3-2009
Public Safety Dispatcher
City of Irvine (Calif.), $42,369.60 to $63,585.60 annually. We are seeking energetic and dependable individuals to serve as Public Safety Dispatchers. Dispatchers work in a dynamic and exciting environment and are the primary link between the public and the emergency police services at the City of Irvine. Public Safety Dispatchers perform a variety of specialized technical and clerical duties involved with the operation of the Police Department’s communication center. The ideal candidate must be able to work in a fast paced work environment; receive, analyze, process, and disseminate emergency and non-emergency information provided by citizens and public safety personnel via telephone and radio; and provide excellent customer service. Responsibilities also include using the Computer Aided Dispatch (CAD) system, maintaining radio logs and performing typing assignments. Police Dispatchers wear uniforms; work 12-hour shifts, including weekends and holidays; work overtime; and have varying days off. Additionally, final candidates will be required to successfully pass the Public Safety background process prior to appointment. Requires a high school diploma or equivalent and experience working in fast-paced and productive environment providing superior customer service. A combination of education and experience that provides equivalent knowledge, skills, and abilities will be considered. Also requires a typing speed of net 45 wpm. This position is open until filled. Please visit our Web site to view the complete position description and to apply! EEO/ADA 7-13-2009
Emergency 911 Operator
The City of Tulsa (Okla.), starting hourly wage is $11.98/hr plus benefits. We are accepting applications for Emergency 911 Operators. Duties to include: Answers emergency and non-emergency requests for police and fire service; answers various emergency and non-emergency phones; obtains necessary information to respond to emergency situations within strict timeframes; enters data from calls into Computer Assisted Dispatching System (CADS) system for transmittal to dispatch. To view a full job description and to fill out an online application visit our Web site. 7-6-2009
E911 Dispatcher
Chisago County (Minn.) Sheriff's Office, salary range: $17.75 to $21.31 per hour. Dispatchers work in the Communication Center and are responsible for providing emergency dispatching services to law enforcement and other emergency radio, telephone and data processing communications for agencies operating within or having business with Chisago County. Job location: Center City (Minn.). Closing Date: July 1, 2009. Qualifications and requirements: graduation from a high school or GED equivalent; a valid driver's license. Direct questions to Chisago County Human Resource Department, (651) 213-8866. Visit our Web site. This position is open until July 1, 2009. 6/23/209
Communications Specialist
Life Link III, Minneapolis (Minn.), full-time 36 hours per week at $17.22 per hour. Life Link III provides Special Transportation (Wheelchair), Basic Life Support (BLS), Advanced Life Support (ALS) and Critical Care inter-facility transportation. Patient care teams consist of Registered Nurses, Paramedics and EMTs; care teams are configured based on the needs of each patient. Our ground operations are based in Minneapolis, MN, with a 911 base in St. Croix Falls, WI, and five helicopter bases located throughout Minnesota and western Wisconsin. The Life Link III Communications Center is equipped with state of the art technology including VOIP radio communications. Computer assisted dispatch facilitates the arrangement of all transport details and assures immediate response. Dispatchers are highly trained professionals and coordinate bedside to bedside transport for the patient. Download (pdf) the job description for full information. 6-17-2009
Fire Dispatcher
Alameda County (N. Calif.) Regional Emergency Communications Center (ACRECC), salary: $5,118.54 to $6,221.94 monthly. We are accepting applications for the position of Fire Dispatcher for our comm center, which dispatches for 40 fire stations, and provides EMD services for Albany FD, Hayward FD, Livermore-Pleasanton FD, and Newark FD. In 2008, ACRECC received recognition as an Accredited Center of Excellence from the National Academy of Emergency Dispatch. ACRECC is staffed by 20 Fire Dispatchers, 4 Fire Dispatch Supervisors, 1 Dispatch Manager, 1 CAD Administrator, 1 EMD QA Manager, 1 GIS Technician, and 1 Administrative Assistant. Apply online at the county's Web site. 6-10-2009
911 Dispatcher
West Cities (S. Calif.) Police Communications Center, experienced full-time and part-time non-Calif. PERS hourly. Full-time rate of pay: $4,021-$5,133 per month, part-time rate of pay: $23.20 to $29.61 per hour, with a 5.5% Increase effective July 10, 2009. An agency formed by the Joint Powers Agreement between the cities of Cypress, Los Alamitos, and Seal Beach, Ca. with contract dispatch service provided to the OC Park Rangers. Download (pdf) the full job descriptions (full-time / part-time) for further or visit our Web site. 6-9-2009
911 Dispatcher
West Cities Police Communications Center (S. Calif.), full-time rate of pay: $4,021 to $5,133 per month, part-time rate of pay: $23.20 to $29.61 per hour. A 5.5% increase is effective July 10, 2009. Experienced full-time and part-time, non-Calif. PERS hour positions. We are an agency formed by the Joint Powers Agreement between the cities of Cypress, Los Alamitos, and Seal Beach (Calif.) with contract dispatch service provided to the OC Park Rangers. Visit our Web site for more information. 5-27-2009
Communications Supervisor
The Brown County (Wisc.) Public Safety Communications Department is seeking a Communications Supervisor to oversee and direct the daily activities of staff for a countywide emergency communications center. To obtain required application form contact: Brown County Human Resources, 305 E. Walnut St., Room 620, Green Bay, WI 54301; (920) 448-6276. Download (pdf) the job description or on our Web site. 5-26-2009
Operations Manager
The Klamath 9-1-1 Communications District, in the City of sunshine, Klamath Falls (Ore.), salary range $3,750 to $4,417 monthly. We are seeking one full-time Operations Manager to join the Klamath County 9-1-1 Center staff. Klamath County with a population of approximately 66,000 covers approximately 6,600 square miles of the beautiful Southern Oregon region. Klamath Falls is the largest City in the County with a population, including the immediate surrounding area, of approximately 41,500. Klamath County is also the home to Klamath Lake, the largest body of fresh water west of the Rockies, and Crater Lake the deepest lake in the United States. Klamath County 9-1-1 Center handled 79,713 calls for service and 125,864 phone calls in 2008. Minimum qualification requirements: High School diploma or GED equivalent, with college studies in management; or equivalent in experience; ability to implement District Policies and Procedures; 3 years experience in a public safety agency with specific knowledge of communications; basic Telecommunications and EMD Certificate, or able to obtain with one year; knowledge of the human resources, adult training techniques, counseling and evaluation process. Position facts of interest: An effective manager must understand their employees situation, therefore the successful candidate will become trained and certified at our Agency; strategic planning as well as day to day operations; oversee the effective & efficient general operations of the 9-1-1 Communication Center including the managing of staff; recommend hiring and disciplinary action; assumes duties of the Director in his/her absents. To Apply: Contact Jeanine Dilley, Executive Director, for an application or further information at any of the following. Klamath 9-1-1 Communications District, PO Box 999, Klamath Falls, OR 97601; 541-884-4876, ext. 1 phone, (541) 884-5026 fax, e-mail jdilley@kc911.us, or obtain an application from our Web site. This vacancy is open until filled. 4-23-2009
Dispatcher
Pasadena (S. Calif.), monthly salary range: $3,108.28 to $3,967.05, including 5% differential, work schedule hours: 12-hour rotating shift. Under direction of the lead Senior Dispatcher, performs a variety of dispatch and police administrative duties of above-average difficulty which require learning specific policies and practices and selecting which procedures to use for specific cases; types with accuracy and speed; and does related work as required. The District is a POST certified agency. For completed information, download (pdf) the job description. 3-23-2009
Shift Supervisor
Berkeley County (SC), entry base-level salary: $1,217.04 bi-weekly, with guaranteed overtime: $1,338.74. Serves as a shift supervisor and assures that all employees are in compliance with established Standard Operating Procedures. Schedules job assignments within the shift, monitors work in progress, takes corrective actions as needed and provides performance feedback. Will also serve as the first link to emergency response services by answering and dispatching routine and emergency calls to police, fire and emergency medical units and agencies. Maintains a log of radio transmissions, telephone calls, and other pertinent information and facts and inputs them into a computer. Operates NCIC machine to retrieve license registration information and outstanding warrant information. Performs other related duties as assigned. Download (pdf) the full job description. 3-13-2009
Dispatcher - Part Time
University of San Francisco (N. Calif.), $18.16 per hour. Job description: Dispatchers are responsible for maintaining effective and efficient communications between campus law enforcement headquarters, campus patrol officers in the field, outside emergency and law enforcement agencies and the public by receiving, recording, and dispatching general and emergency information quickly, clearly and accurately. They are required to work independently, react quickly, and demonstrate good judgment and discretion in stressful situations. Dispatchers are required to work various shifts, any day of the week including holidays. Essential Job Responsibilities: Dispatchers must be able to answer and screen incoming calls, conversing with victims, witnesses, and citizens and elicit and record pertinent information; dispatch officers via the two-way radio; input and retrieve Public Safety reports, activity logs, and criminal information. Requirements: Operate of Motorola and NEXTEL Two-way radio system; Answer emergency and non-emergency phones calls; Review Closed Circuit Television Video; Monitor Intrusion Alarm Systems; Monitor Fire Alarm Systems; Utilize Computer Aided Dispatch database system (CAD). Utilize 911 Activity Event Monitoring equipment. Utilize Department Radio Codes. Be familiar with California Penal Codes. Deal with confidential information. EEO Policy: The University of San Francisco is a Jesuit Catholic University founded in 1855 to educate leaders who will fashion a more humane and just world. Candidates should demonstrate a commitment to work in a culturally diverse environment and to contribute to the mission of the University. USF is an Equal Opportunity Employer dedicated to affirmative action and to excellence through diversity. The University provides reasonable accommodations to qualified applicants with disabilities upon request. View and apply for this position online at our Web site. 3-10-2009
Director
Springfield (Mass.). The Director of Dispatch for the City of Springfield is responsible for coordinating the transition to and ongoing management of a combined Police and Fire public safety answering point (PSAP). After significant study and analysis, in February of 2009 the City of Springfield began the process of transitioning from separate Police and Fire dispatch centers to a combined operation. The Director of Dispatch will be responsible for coordinating this transition in conjunction with the Police and Fire departments. The Director of Dispatch will report to the Mayor and be supported by a Dispatch Advisory Committee composed of the Mayor, the Police Commissioner, the Fire Commissioner, the Chief Administrative and Financial Officer, the Chief Information Officer, and the Director of 3-1-1. Download (pdf) the full job description. 3-3-2009
Public Safety Radio Dispatcher - Fire
San Jose (N. Calif.) Fire Communications, salary from $65,624 to $79,768 per year, plus 6.5% holiday-in-lieu pay. Minimum requirements are a High School Diploma or GED and 3 years of experience working in public contact employment or One year of current experience as a journey level dispatcher or call taker with a radio dispatch center or call center. For more information about the position and the testing process, please visit our Web site and click on the prospective employees link-- "Public Safety Radio Dispatcher-San Jose Fire Department." The application period will remain open until a sufficient number of applications are received to fill anticipated vacancies. Applicants are advised to apply as soon as possible, as the applications period may close at any time. 2-25-2009
Public Response - Dispatcher I
Los Angeles County (Calif.) Sheriff's Department, salary $3,202.27 to $4,187.82 monthly. Download (pdf) the full job description. 2-10-2009
Dispatcher/Records Assistant
The Town of Atherton (N. Calif.), salary range: $5,224.46 per month to $6,008.13 per month, advanced placement with exceptional qualifications. We are currently recruiting a Dispatcher/Records Assistant for full-time employment, 12 hours per day, reporting directly to the Communications Supervisor. Under general supervision, receives 911 police, alarm and medical emergency calls, answers non-emergency calls for public safety and other Town departments; provides a variety of office support work to public safety staff and the public; prepares, processes and distributes a variety of reports, records and other documents following standardized instructions; and performs related work as required. Download (pdf) the full job description. 2-2-2009
Regional Emergency Communications Center Director
City of DeSoto (Tex.) is now accepting resumes for the position of Regional Emergency Communications Center Director. This position oversees the Regional Emergency Communications Center for Tri-City area with combined population of 120,000. Responsibilities will include, but not limited to: Communicates performance goals to staff and evaluates results; Organizes reporting relationships among staff and defines responsibilities as well as levels of accountability; Coaches subordinates in order to guide them to make appropriate decisions and develop as employees; Facilitates the provision of services to citizens and member agencies by reviewing activity and performance reports; resolving customer/member agency complaints or concerns; negotiates resolutions to conflicts while acting to mitigate impact; Make presentations to public and private groups relative to service delivery; Negotiates contracts with vendors, phone service providers, and service companies; Attends meetings as SWRCC department representative. Requirements include: Bachelor’s degree in Public Safety or Administration, Communications, Business or related field. Minimum of five year’s progressively responsible management experience in similar sized emergency communications center. APCO and/or state emergency communications certificates preferred. Close Date: Position is open until filled. To Apply: Contact the Human Resources Office, Town Center, 211 E. Pleasant Run Rd., DeSoto, TX 75115, or fax resume to 972.230.5719, or e-mail to: applications@ci.desoto.tx.us. EOE 2-2-2009
Paramedic/EMT
Laurens County Emergency Medical Services (SC), is currently accepting applications for both Full Time and Part Time EMT’s and Paramedics. Laurens County EMS is the sole 911 provider for Laurens County and covers an area of over 750 square miles and ran over 12,000 incidents in 2008. LCEMS operates on a 24/48 schedule and runs 4 ALS ambulances supplemented with 4 ALS quick response vehicles. If you are interested in joining our team please go to our Web site and down load an application. You can then mail it to: Laurens County EMS, PO Box 391, Exchange Dr., Laurens, SC 29360, Attn: Captain Bob Shick. 1-30-2009
Public Safety Telecommunicator
Dallas-Fort Worth (Tex.) International Airport, salary: $32,481, with starting rate negotiable according to qualifications. Possible increase after satisfactory completion of 16 week training period. Annual performance reviews for merit increases; excellent benefits. The Department of Public Safety-DFW Airport DPS is accepting applications for Telecommunicator in its Police, Fire and EMS communications center. This is a four-position 24-hour center recently relocated to a brand new facility. Telecommunicators do 911 call taking, including EMD, as well as dispatch for Police, Fire, and EMS. Rotating 10 and 12-hour shifts bid by seniority every 6 months. Requirements: High School or GED; 2 years experience in a law enforcement or fire/ems environment; ability to type 35 wpm. and pass pre-employment testing and extensive background investigation. CAD and EMD experience preferred. To apply, visit our Web site. Questions may be directed to Human Resources at (972) 973-1101. 1-29-2009
Dispatcher/Records Assistant
The Town of Atherton (N. Calif.) is currently recruiting a Dispatcher/Records Assistant for full-time employment, 12 hours per day, reporting directly to the Communications Supervisor. Under general supervision, receives 911 police, alarm and medical emergency calls, answers non-emergency calls for public safety and other Town departments; provides a variety of office support work to public safety staff and the public; prepares, processes and distributes a variety of reports, records and other documents following standardized instructions; and performs related work as required.
Please apply by visiting our Web site. 1-28-2009
Dispatcher I
California State University-San Marcos Police Department, salary range: $3,055 to $4,366 per month. The University Police Department is responsible for maintaining a safe and secure environment for the university community of Cal State San Marcos. The department provides a 24-hour communication center staffed by Police Dispatchers. Police Dispatcher performs initial caller interrogation to determine the appropriate level of service needed in emergency situation and allocates appropriate personnel and resources to incidents. The dispatcher initiates fire, medical emergency, and non-emergency responses and response is provided by allied agencies. The dispatcher report to the Communications Manager and will be under the lead direction of the Police Sergeant. Download (pdf) the full job description and surf our Web site for more information. 1-28-2009
Dispatcher
City of Pikeville (Ken.) has scheduled a Job Fair for Jan. 16th and 17th, 2009. Bring your resumé for on-site interviews. Download (pdf) the event flyer. 1-8-2009
Public Safety Dispatcher
City of DeSoto (Tex.) Regional Communications Center. Responsibilities include: answering incoming 9-1-1 and non-emergency phone lines; processing incoming information while simultaneously performing dispatch functions for Police, Fire and EMS by means of a computer aided dispatch system (CAD). Requirements: Must have at least one year of Public Safety Dispatching Experience. High School diploma or GED; ability to perform duties under pressure; ability to multi-task; possess a valid 40-hour TCLEOSE Telecommunicators certificate or possess the ability to obtain the certificate within one year of employment; valid Texas Driver License; reliable transportation to and from work; high level of integrity; no applicant may be hired with more than 3 moving violations within the past 12 month period or more than five moving violations within the past 3-year period. A conviction of Driving While Intoxicated (DWI) or Driving under the Influence (DUI) of Drugs within the last 5 years invokes automatic disqualification for all positions. Applicants must successfully complete a background investigation, skills assessment screening, interview, drug screen and hearing test. This position requires shift work, holidays and weekends. Preferences: Preference will be given to bilingual applicants and/or those holding certifications in the following areas: TCLEOSE / TLETS / TCIC / EMD / CPR / CTO. Close Date: Open until filled. Applications are available online here . E-mail applications to: applications@ci.desoto.tx.us. The City of DeSoto does not discriminate on the basis of race, color, national origin, sex, religion, age or disability in employment or the provision of services.
Fire Communications Shift Supervisor
City of Glendale (S. Calif), salary $5,280 to $6,900/month (an 8% PERS contribution is deducted from the listed salary for employee’s retirement benefits). Under general direction, performs first line supervisory duties and is responsible for a designated shift of personnel and the efficient and effective operation of the Verdugo Fire Communications Center. Coordinates, supervises and manages the Center to ensure prompt handling of emergency calls and the immediate dispatch of appropriate equipment for multiple agencies. Requires High School Diploma or equivalent and three years current, full-time employment in a fire communications public safety facility utilizing a computer-assisted dispatch system (CAD). Also requires a valid CA Class C Driver’s License and a valid cardiopulmonary resuscitation (CPR) card. One year supervisory experience is desirable. A background investigation will be conducted on all finalists. For complete job description and required City application, please visit our Web site. Apply ASAP. Recruitment may close at any time. 1-7-2009
Assistant to the City Manager - Office of Customer Service - 311
City of Berkeley (Calif.) is seeking a dynamic and forward-thinking manager to oversee its Office of Customer Service, with direct responsibility for three operational areas: the 311 Call Center, the Customer Service Counter, and the Online Service Center. The Customer Service Manger is an Assistant to the City Manager that works under the administrative direction of the Deputy City Manager. The 311 Call Center is in its early stages, with a team of fifteen customer service representatives and one Supervisor. This position requires a Bachelor’s degree in business administration, public administration, or a closely related field; plus 5 years of increasingly responsible experience. Two years of this experience must have been at the management or supervisory level. Experience in a public agency and/or in a customer service call center is strongly preferred. Salary up to $134,106 DOQ with an excellent benefits package including PERS 2.7% @ 55 retirement and a deferred compensation plan. Apply immediately; this position is open until filled. The first review of resumes will take place on January 16, 2009. Detailed brochure available at this Web site. Confidential inquires welcomed to Robert Burg at (916) 630-4900. 12/29/2008
Public Safety Dispatcher
University of California--Santa Cruz, minimum starting salary: $44,640/annually; proportionate to time worked. Plus an additional $0.72/hourly for time worked on an evening shift or $0.85/hourly for time worked on a night shift. UCSC strives to embrace diversity in all its forms; it strives to be an inclusive community that fosters an open, enlightened & productive environment. Under the general supervision of the Lead Public Safety Dispatcher, the incumbent staffs the Public Safety Dispatch Center, providing emergency and routine radio dispatching and telephone switchboard services to the campus. The incumbent receives and transmits information by two-way radio and phone (including 9-1-1 calls, "blue light" emergency phones, and emergency elevator phones). Qualifications include: - Experience working with police and/or fire dispatch: knowledge of two-way radio operations and the ability to communicate with a two-way radio; excellent verbal and communication skills; understand and evaluate emergency and technical information and relay as received; perform several tasks simultaneously. Position is open until filled, with an initial review date of Jan. 5, 2009. Applicants are required to use the UCSC on-line process. View full job description and access the on-line application at our Web site. To ensure review of application materials by the hiring unit they must be submitted electronically via the Staff Employment Opportunities Web site on or before the initial review date. Computers are available at the UCSC Staff Human Resources office located at 2901 Mission St. Extension, Ste B, Santa Cruz. For further information or to request disability accommodation call 831/459-2009. Hearing impaired are encouraged to use the California Relay Service (800) 735-2922. The University of California, Santa Cruz is an Equal Opportunity Employer. 12/23/2008
Public Safety Dispatcher
City of Irvine (S. Calif.), salary: $42,369.60 to $63,585.60 annually. The City of Irvine seeks energetic and dependable individuals to serve as Public Safety Dispatchers. Dispatchers work in a dynamic and exciting environment and are the primary link between the public and the emergency police services at the City of Irvine. Public Safety Dispatchers perform a variety of specialized technical and clerical duties involved with the operation of the Police Department’s communication center. The ideal candidate must be able to work in a fast paced work environment; receive, analyze, process, and disseminate emergency and non-emergency information provided by citizens and public safety personnel via telephone and radio; and provide excellent customer service. Responsibilities also include using the Computer Aided Dispatch (CAD) system, maintaining radio logs and performing typing assignments. Police Dispatchers wear uniforms; work 12-hour shifts, including weekends and holidays; work overtime; and have varying days off. Additionally, final candidates will be required to successfully pass the Public Safety background process prior to appointment. Requires a high school diploma or equivalent and experience working in fast-paced and productive environment providing superior customer service. A combination of education and experience that provides equivalent knowledge, skills, and abilities will be considered. Also requires a typing speed of net 45 wpm. This position is open until filled. Please visit our Web site to view the complete position description and to apply! EEO/ADA 12/18/2008
Project/Program Manager I (EMD Quality Improvement Coordinator)
King County (Wash.), salary $25.08 to $31.80 hourly. Conduct Quality Improvement (QI) activities for the Emergency Medical Dispatch (EMD) Program in the Community Programs Section of the Emergency Medical Services (EMS) Division. This position is a professional level position and will report directly to the Section Manager, however, will take direction from the EMD Program Manager who may act in a Lead Worker capacity. Download (pdf) the full job description. 12/7/2008
Director - County 911
Webster County (Mo.) 9-1-1 Administrative Services (Marshfield, Mo.), salary depending upon qualifications. The governing Board of Webster County 9-1-1 is accepting resumes to fill the position of Director. The Director provides leadership and oversees all elements involved in an efficient, highly functional communications center. A strong sense of professionalism, substantial knowledge of 9-1-1 fundamentals, and the ability for strategic planning are necessities for success in this position. High profile duties include: Personnel management, interfacing with emergency response agencies serving the county, budgeting/financial planning, public relations, and supervision of technical issues. Webster County 9-1-1 includes fourteen employees who maintain a 24x7 PSAP, and provide all technical support needed for a new state of the art facility completed in 2006. Qualifications include: Significant progressive experience in a multi-jurisdictional emergency dispatch center; Proven supervisory skills; strong basic technical knowledge of radio, CAD, mapping and database management; proficiency in business management. Deadline: Position will remain open until filled. Webster County lies in the southwest Missouri Ozarks. Marshfield, (pop. 7600), is about 20 minutes from Springfield and an hour from Branson. To send a resume or for more information contact: Jim Mayes, P. O. Box 439, Marshfield, MO 65706. Jim.mayes@webster911.org. Phone: (417) 859-2501. 12/7/2008
Supervisor - Mobility/Communications
Texas Medical Center (Houston, Tex.). Supervision and coordination of a 24-hour operation and staff; which includes dispatchers and lead dispatchers, who effectively communicate with police and security field personnel while they are responding to and throughout the event of an emergency or mobility related issue. Managing all operations for Texas Medical Center’s enhanced communication and surveillance systems for security, mobility, and emergency medical response. Provide leadership and support for the telecommunication staff. Download (pdf) the complete job description and surf our Web site. 12/7/2008
Telecommunicator
Northwest Connecticut Public Safety Communication Center, Inc. (Prospect, Conn.), hourly salaries after a six month probationary period ranges from $18.69 to $23.50 per hour. Applications are now being accepted for full time and part time positions for Telecommunicators at Northwest CT Public Safety Communication Center, Inc. located in Prospect, CT, a small town south of Waterbury and approximately 30 miles west of Hartford. The Center provides regional E-911 and dispatching services for Fire, and EMS for 9 municipalities; and ambulance to hospital communications, C-Med, for 22 communities. The Center underwent major renovations of all of its equipment and building in 2007. A High School diploma or GED is required. Desired experience includes dispatching in a Public Safety Communications Center; EMT-Basic or other comparable experience; prior knowledge of windows software applications; good hearing; clear speaking voice; and availability to work all shifts including weekends, and holidays. Excellent benefit package for full time employees including Medical, Dental, Prescription, Short and Long Term Disability and 401K Retirement plan. Applicants can fax resumes to (203) 758-0060 or apply in person at: Northwest CT Public Safety, Communication Center, Inc., 28 Cheshire Rd., Prospect, CT 06712. Visit our Web site. Phone: (203) 758-0056. E-mail: SWebster@nowestps.org. Equal Opportunity Employer 11-5-2008
Principal Executive Manager (Dispatch Supervisor)
Oregon State Police (Salem), $3,224 to $4,991 monthly. Duties And Responsibilities:Effectively supervises employees in the day-to-day operation of the center. Coordinates work assignments; advises subordinates in work-related matters. Makes critical decisions that require immediate response by field personnel in the event of emergencies. Monitors work performance. Submits evaluations to the Command Center commander. Keeps the Command Center commander informed of all pertinent information relating to the operation of the center. Acts as liaison between the Command Center and customers including department personnel, 9-1-1 centers and the general public. Keeps the Command Center commander appraised of critical information. Applies and explains provisions of law, rule, policies/regulations relating to Law Enforcement Data Systems (LEDS), National Crime Information Center (NCIC), and National Law Enforcement Teletype System (NLETS), State Police policies and other relevant statutory and regulatory publications to subordinate and management staff, field officers, the public, and other criminal justice agencies. Travels and meets with customers from time to time to promote understanding of the Command Center. Completes administrative duties relating to the Command Center. This includes tracking and managing work schedules, submitting reports, reviewing and approving training requests. Develops and/or administers training programs for existing and/or new personnel. Participates in development of operational plans for efficient and effective assignment of staff. Assists employees with dispatching or call taking duties during peak periods. Must be able to meet minimum standards (please see attached) for employment as a telecommunicator as required by Oregon Administrative Rule 259-008-0011 and obtain certification within 18 months of employment. Decides and administers discipline up to and including termination, in accordance with policies and procedures. Responds to grievances and interprets the collective bargaining agreement. Completes performance appraisals. Makes recommendations for awards/recognition when appropriate. Conducts interviews for new personnel and makes final recommendations to the Command Center Commander (OSP Lieutenant). Download (pdf) the full job description and application instructions, or visit our Web site.10-24-2008
Director of Emergency Communication Services
Livingston County Fiscal Court (Ken.), competitive salary shall be determined upon qualifications. We are accepting applications for a Director of Emergency Communication Services at the Livingston County Central Communications Office. The Director would be responsible for operational policies, procedures, operation, budgeting, personnel, and directing of the Livingston County Central Communication System. The applicant must have at least 5 years experience with a public safety agency, with 2 year experience in supervisory and/or management. The applicant must possess knowledge of Computer Aided Dispatch (CAD) systems, radio and telephone systems used in modern public safety telecommunications. Excellent benefit package includes life, health, and dental insurance, paid vacation, paid holidays and Kentucky County Retirement. Send resume and cover letter to Livingston County Fiscal Court, P.O. Box 70, Smithland, KY 42081. The Livingston County Fiscal Court is an Equal Opportunity Employer. 10-20-2008
Communications Officer
Town of Flower Mound (Tex.), Salary range: $2,755 to 3,922 per month, dependent on qualifications. Police Support Services. Receives and dispatches requests for Police, Fire, and EMS emergency and non-emergency services. Also provides Emergency Medical Dispatch (EMD) services. A High School Diploma or GED is required. Six months or more of Police, Fire, and 9-1-1 dispatching experience is preferred. TCLEOSE Telecommunications Certification is preferred. Must have a valid Texas driver’s license, and driving record must be in compliance with Town policy. Must train, test, and certify as an Emergency Medical Dispatcher (EMD) per Priority Dispatch standards. Must work flexible hours to include all shifts, nights, weekends, and holidays, and accept on-call duty status. Application Information: Online applications are not accepted. Applicants are required to complete a Personal History Statement as well as a Town Application. Testing Requirements: Must pass all entry level testing, a background investigation, polygraph examination, and a post-offer psychological examination, pre-placement physical examination, and non-regulated drug test. Open until filled. Surf our Web site for application information. 10-9-2008
Criminal Justice/Emergency Communications Specialist
Oregon State Police, Law Enforcement Data Systems Section, Salem (Ore.), $2,501 to $3,610 per month plus excellent benefits package. This position provides a 24-hour coordinated response of local, state, and federal resources in response to network system administration and maintenance, customer assistance and incident coordination, investigative assistance, and emergency response coordination and management. Visit our Web site for more information (refer to LESP0882). 9-29-2008
Communications Operator
City of College Station (Tex.). Download (pdf) the full job description and application information. 9-16-2008
Dispatcher / Dispatcher Trainee
Lyon County (Nev.), trainee: $16.41 per hour, Dispatcher: $18.09 Hourly, both with employee/employer-paid retirement. Lyon County is currently accepting applications for full-time 911 Dispatchers. Must have ability to pass a background investigation and to qualify for and maintain certification to operate NCIC, CJIS and related computers along with the ability to tend to multiple tasks at the same time; speak clearly over telephone and radio; communicate with people in emergencies; communicate with individuals from different backgrounds and with different communicate abilities; use a computer; learn and follow detailed written and verbal procedural directions; select appropriate course of action based upon the information available; evaluate information for consistency; make decisions quickly; keep records of activities; sort and file documents using coding systems; formulate and ask questions to get needed information. Requires High School Diploma or GED, map reading, typing or keyboarding certificate indicating 45 corrected words per minute. Download (pdf) the full job description. To apply, visit our Web site. 9-9-2008
Public Safety Dispatcher - Lateral
Southwest Regional Communications Center (Tex.), starting salary of $3,044 monthly, plus benefits. We are currently accepting applications for the position of Public Safety Dispatcher: SWRCC serves the communities of Cedar Hill, DeSoto and Duncanville Texas. Responsibilities include: answering incoming 9-1-1 and non-emergency phone lines; processing incoming information while simultaneously performing dispatch functions for Police, Fire and EMS by means of a computer aided dispatch system (CAD). Preference will be given to bilingual applicants and/or those holding certifications in the following areas: TCLEOSE / TLETS / TCIC / EMD / CPR / CTO. Requirements: Must have at least one year of Public Safety Dispatching Experience. High School diploma or GED; ability to perform duties under pressure; ability to multi-task; possess a valid 40 hour TCLEOSE Telecommunicators certificate or possess the ability to obtain the certificate within one year of employment; Valid Texas driver license; Reliable Transportation to and from work; High level of integrity; No applicant may be hired with more than three (3) moving violations within the past twelve (12) month period or more than five moving violations within the past 3 year period. A conviction of Driving While Intoxicated (DWI) or Driving under the Influence (DUI) of Drugs within the last 5 years invokes automatic disqualification for all positions. Applicants must successfully complete a background investigation, skills assessment screening, interview, drug screen and hearing test. This position requires shift work, holidays and weekends. Filing Period: Continuous until filled. Visit SWRCC Web site for more information.. 10-21-2008
Regional Communications Center Manager
Montrose County (Colo.), pay range $51,315 to $70,814. Open until filled. Download (pdf) the full job description.9/5/2008
Police Dispatcher
Northbrook (Ill.), salary range $45,000 to $65,000. The Northbrook Police Department is recruiting public safety dispatchers who will receive 911 emergency and non-emergency calls, dispatch Police response, monitor status of units and maintain related records. Duties also include operating LEADS, NCIC, and Village computer networks to retrieve law enforcement related information as needed. Candidates must be at least 21 years old and possess, or be able to obtain within the first year of employment, a current Law Enforcement Agency Data System (LEADS) certification. High school diploma or GED required and one to three years related Public Safety Communications experience preferred. Must be skilled in typing, exercise good judgment, and be able to handle confidential material in a professional manner. Candidates must multi-task efficiently and under pressure. Anticipated schedule is 6 p.m. to 2 a.m. (subject to work any shift as needed). Must pass applicant testing including psychological evaluation, background investigation, drug screening, hearing test, and medical exam. Candidate must have a professional demeanor and sensitivity to maintain effective working relations with other employees and interact tactfully with the public to resolve situations that may involve high levels of stress, often in emergency circumstances. Position remains open until filled. Send resumes to Village of Northbrook, Human Resources Manager, 1225 Cedar Ln., Northbrook, IL 60062, or email butch@northbrook.il.us. 9/4/2008
Telecommunicator Trainee
The City of Roanoke (Virg.), starting annual salary: $27,317. We are seeking motivated individuals for the position of Telecommunicator Trainee [1022, 1039]. Responsibilities include the dispatch of police, fire, rescue and public works equipment and personnel usually in response to emergency situations and disseminates information to the general public and emergency services. Will receive and disseminate information thru the use of computers linked to the Virginia Criminal Information Network. Employees are hired in a “trainee” capacity with promotion after one year. Fast-paced environment where attention to detail and the ability to multitask are a must. High school diploma or general education degree (GED) preferably supplemented with some work experience with Police and/or Fire and Rescue; or equivalent combination of education and experience. Must become certified to operate the Virginia Criminal Information Network (VCIN) and the National Crime Information Center (NCIC). Must pass police security clearance. Bilingual, Spanish/English speakers encouraged to apply. This position requires rotating shifts, weekends and holidays. The City of Roanoke, Virginia is an employer committed to public service, equal opportunity, a drug/alcohol free workplace and the importance of diversity and inclusion. Apply online at our Web site. 8/27/2008
Communications SpecialistNORCOMM 911 (Marion County, Ore.), salary range $2,472 to $3,349 per month. Applications are currently being accepted for a full-time position for Communications Specialist at North Marion County Communications also known as NORCOM 911. NORCOM provides 9-1-1 and non-emergency call reception and dispatch services for several police, fire, and emergency medical service providers in the North Marion County area. Qualified people will be trained in 911 Call taking and public safety dispatch for 4 law enforcement agencies, 8 fire agencies and one emergency medical service provider. Almost 74,000 (emergency and non-emergency) calls were received in this fast paced, exciting communications center last year. Visit our Web site, and download (pdf) the full job description. 8/22/2008
State Police Telecommunicator 2
Oregon State Police, $2,900 to $4,129 monthly. Download (pdf) the full job description. 8/1/2008
Police Emergency Communications Officer (PECO) Recruit
The Jacksonville (Fla.) Sheriff’s Office is is accepting applications for the position of Police Emergency Communications Officer (PECO). Upon employment, each PECO must be able to perform the duties of a 9-1-1 call taker and dispatcher within a one year probationary period. You can obtain detailed information and apply from home, a local library, at our Web site, or in person, on-line at City Hall in the Human Resources lobby. You must appear for a performance examination test; at City Hall (St. James Building); which is located at the corner of Duval & Laura; 117 W. Duval St., Suite 100, Jacksonville, Florida, 32202 and the phone number is (904) 630-1111. Walk-in testing will begin August 4, 2008 (Monday) through August 7, 2008 (Thursday) between the hours of 8 a.m. - 10 a.m., and 1 p.m. - 3 p.m. No appointment is necessary. The examination will take approximately 60 to 90 minutes to complete. It is given on a first come first serve basis, and may require a wait. Note: If you are interested in this position, it is pertinent that you complete both steps which are: apply on-line and complete the performance examination at City Hall on those dates. The posting will be removed promptly on August 7, 2008 at 0300 p.m. For additional information contact the City of Jacksonville Human Resources Division at (904) 630-1111. For additional information about the Police Emergency Communications Officer (PECO) positions visit our Web site. 8/1/2008
Emergency Services Telecommunicator
The City of Wharton (Tex.) is accepting applications for the position of Emergency Services Telecommunicator. To perform receipt and dispatch of incoming calls for police, emergency medical and fire services and other emergency and non-emergency assistance; to dispatch appropriate units via radio and telephone; and input data accurately minimum 50 wpm. Must be able to handle stressful situations and ability to deal with the public in a courteous manner and work shifts. Must have high school diploma or G.E.D., a State of Texas Dispatch certified or have the ability to become certified within 1 year of employment. Application and job description are available at City Hall 120 E. Caney, Wharton, TX 77488 (979) 532-2491 or www.cityofwharton.com and should be returned to the Personnel Office. Position will be open until filled. The City of Wharton is an Equal Opportunity Employer. 7/31/2008
Dispatcher 1 (Lateral)
Clackamas County (Ore.) Communications, annual base salary: $41,258.38 - $51,976.24 ($22.67-$28.56/hr). Promotional opportunities to Shift Leader ($47,302.35 - $59,722.58), Supervisor (62,662.06 - $84,593.76) and other positions exist. Clackamas County Communications (CCOM) is seeking experienced, professional, dedicated dispatchers with at least 2 years of experience in police, fire & medical call taking and dispatching. CCOM is located in Oregon City within the Portland metropolitan area and serves a population of approximately 300,000. A diverse landscape from urban, suburban, rural, agriculture, National Forest, and Mt. Hood provide a wide variety of calls and experience. CCOM is a great place to work, and the Portland area is a great place to live. You are only 90 minutes from the wonderful Oregon coast and less than an hour from Mt. Hood. Dispatchers work 4 days on/4 days off (10-hour shifts), have great benefits, and promotional opportunities. CCOM’s training program is structured, supportive and has an excellent success rate for incoming trainees. Continuous opening. Visit our Web site for more information and for a link to the online application. Only online applications are accepted. 7/29/2008
Public Safety Dispatcher
The City of Coppell (Tex.), flexible starting salary $17.14 per hour. We are seeking qualified applicants for the position of Public Safety Dispatcher. Duties include answering 911 and Police Department administrative lines, dispatching police, fire and EMS calls, and assisting the public and other city offices. Minimum requirements include high school diploma or equivalent, and one to three years dispatching experience preferred. Must possess or be able to obtain Basic State Telecommunication Certificate within six (6)months. Must have multi-tasking skills, and be able to work under pressure. Must be able to pass relevant pre-employment skill testing and type 30 w.p.m. on keyboard. Clean background investigation required. You may be required to use a City vehicle for business purposes. Please include Driver’s License number with application. Visit the city's Web site for more city information, download (pdf) a copy of the employment application, or use the on-line application. 7/29/2008
Public Safety Dispatcher - Experienced
Southwest Regional Communications Center (DeSoto, Tex.), starting salary: $2,908 monthly, plus benefits. The City of DeSoto is currently accepting applications for the position of Public Safety Dispatcher in the Regional Communications Center. Responsibilities include: answering incoming 9-1-1 and non-emergency phone lines; processing incoming information while simultaneously performing dispatch functions for Police, Fire and EMS by means of a computer aided dispatch system (CAD). Requirements: Must have at least one year of Public Safety Dispatching Experience. High School diploma or GED; ability to perform duties under pressure; ability to multi-task; possess a valid 40 hour TCLEOSE Telecommunicators certificate or possess the ability to obtain the certificate within one year of employment; Valid Texas Driver License; Reliable Transportation to and from work; No applicant may be hired with more than 3 moving violations within the past 12 month period or more than five moving violations within the past three (3) year period. A conviction of Driving While Intoxicated (DWI) or Driving under the Influence (DUI) of Drugs within the last five (5) years invokes automatic disqualification for all positions. Applicants must successfully complete a background investigation, skills assessment screening, interview, drug screen and hearing test. This position requires shift work, holidays and weekends. Preferences: Preference will be given to bilingual applicants and/or those holding certifications in the following areas: TCLEOSE / TLETS / TCIC / EMD / CPR / CTO. To apply, please pick up an application at DeSoto Town Center, 211 E. Pleasant Run Rd, or download an application at our Web site. The City of DeSoto does not discriminate on the basis of race, color, national origin, sex, religion, age or disability in employment or the provision of services. 7/29/2008
Police Communications Dispatcher
New Jersey Transit (Newark), Salary- $37,393. Shifts- 3PM-1AM, 6AM-4PM (must be available for all). Work Days- 4 on and 3 off. Principal accountabilities: 1. Dispatches police services to calls as may be required and establishes priorities on calls to ensure services are rendered expeditiously and effectively. 2. Operates Criminal Justice Information System to verify and record various files to ensure the necessary information is input into the national computer system as required by law. 3. Maintains active computer entries regarding documented complaints to maintain a current and accurate system. 4. Receives and records telephone calls and complaints to log and maintains proper records of all calls for service. 5. Answers questions from, and provides information to the public regarding directions, NJ TRANSIT services, etc. 6. Position may require working past scheduled hours or reporting for duty prior to scheduled hours. Knowledge skills required: High School Diploma, or equivalent; must pass a police background check as required, and one (1) year of experience in a related emergency field required. Must be willing to any shift, nights, weekends and holidays as needed. Emergency dispatch/CJIS and 911 experience is a plus. Excellent communication Skills. Please email resumes to gvrabel@njtransit.com or fax to (201) 243-7107. An employment application and a release form for a CCH/DMV check will be sent to you if under consideration. 7/28/2008
Dispatcher
Devens Department of Public Safety (formally Fort Devens, Mass.), at Devens Community, 35 miles east of Boston (info). The Mass Development Finance Agency is looking for a part-time, 24-hour week Dispatcher with experience. The 24-hour week has the following shifts: Thursdays 3-11pm, Friday 11-7am and Saturday 11-7am. Additional days would include holiday’s weekends and filling open shifts. The position requires 911 Vesta, IMC CAD, EMD and at least one year experience. Email Resume to: jobs@massdevelopment.com. 7-9-2008
Call Taker I
Raleigh (NC) Emergency Communications Center, salary range: $31,136 - $48,446. Minimum Requirements: 1 year of experience in communication systems involving telephone, computer display terminals, and associated keyboards and control devices; and having experience with a high level of public contact, preferably under emergency conditions. High school diploma or equivalent from an accredited institution is required. Must have the ability to speak and write English clearly and effectively in order to be understood by others on the telephone and in person. Must have the ability to report events and information in writing legibly and accurately, using proper grammar. Ability to listen actively to others for an understanding of their needs and situations; ability to hear and understand sound sources coming through a communications headset. Computer skills to include basic Windows skills and the ability to type a minimum of 30 wpm. Professional customer service skills and strong multi-tasking abilities. Ability to handle stressful situations and remain focused under stress; the ability to act in a decisive manner, using good judgment; ability to handle a variety of rapidly flowing information at one time; ability to learn and apply new information; ability to remember numerous details. Must be able to work 12-hour rotating shifts including day, night, weekend, and holiday hours and during inclement weather. Must be Division of Criminal Information (DCI) Certified and Emergency Medical Dispatch certified or have the ability to become certified within 1 year of date of hire, and maintain certification throughout employment. Position Duties: Processes incoming requests from the public or agencies to determine appropriate response; communicates with speech/hearing impaired persons using an alpha/numeric keyboard teletype machine; provides advanced EMD instructions to citizens needing medical assistance; forwards caller need and appropriate response information to Telecommunicators for their dispatch of response units. Communicates with other agencies by telephone as needed to request or forward necessary information. Submit application to: City of Raleigh, Personnel Department, P.O. Box 590, Raleigh, NC 27602. For more information contact: Personnel Department, (919) 890-3315 phone, (919) 890-3845 fax, or our Web site. The City of Raleigh is an equal opportunity employer and does not discriminate on the basis of race, sex, color, creed, age, disability,sexual orientation, or national origin. 7-7-2008
Communications Center Manager
Polk County (Fla.), Salary Range: $41,974.40 to 63,440.00 annually, depending upon qualifications. We are an All America County, and are seeking a high-energy, talented individual who thrives in a challenging, progressive workplace. Nestled between Tampa and Orlando in the heart of sunny central Florida, Polk County offers professional growth, stability, competitive benefits, and a refreshing lifestyle in a fast-growing, diverse community. Equipped with up-to-date technologies and best practices, our employees improve the quality of life for our citizens every day. Polk County provides good work and great life. Supervisory and administrative work directing the personnel and operations of the County 9-1-1 Call Center and the County Emergency Dispatch Center. Plans, directs, supervises and evaluates the work of personnel engaged in the daily emergency and non-emergency communications operations. Ensures that personnel are assigned to work shifts and that work proceeds according to County’s 9-1-1 Ordinance, Standard Operating Procedures and published work schedule. Directs and manages the Citizen Information Line program. Develops and manages recurring budget. Responsible for administering the county policies and procedural processing of hiring, counseling, discharge, promotion and transfer recommendations; employee appraisal performance evaluations; and other related administrative matters. Knowledge of Computer Aided Dispatch System, 800 MHz Radio Console, E911 Telephone Console, and Computerized Mapping equipment. Knowledge of Federal Communications Commission (FCC) rules and regulations governing radio dispatch communications. Graduate of an accredited high school or possess an acceptable equivalency diploma and have a minimum of five years experience in a related emergency services field. (College level studies or degree preferred). Experience shall also include two years experience planning, evaluating, and directing the work of others. Must possess an Association of Public Safety Communication Officials (APCO), Basic Telecommunicator certification. Must successfully complete the APCO Personnel Management Course for Telecommunications, and receive certification within one year of employment in this classification. Emergency Medical Dispatch certification is preferred. Must have a valid Florida driver’s license at the time of employment. Offering a full benefits package including state retirement, medical, dental, vision, life, long-term disability insurance, paid sick days, personal days, holidays, tuition reimbursement and more. An application may be completed online by visiting our Web site. You may also attach your resume. EOE M/F/D/VP
Emergency Services Communicator
Reedy Creek Improvement District (aka Walt Disney World), minimum starting wage rate $14.70 per hour. Visit their Web site for full information. 7-7-2008
Dispatcher
Village Fire Department (Tex.), starting salary: $34,404.00 per year. Shift: Nights (2200-0600) - 8 hour shifts, 40 hours per week. Job Summary: Under the general supervision of the Dispatch Supervisor, the employee should be able to work with and without direct supervision. Employee performs a wide variety of complex clerical and emergency tasks in support of fire department operations. The dispatcher receives routine and emergency calls and dispatches fire apparatus; monitors other local fire & police radio frequencies and answers administrative phone lines; coordinates with other local emergency services. Must be capable of operating various types of telecommunications equipment including, but not limited to, telephone, TDD, personal computers, and fax machines. Employee will also be responsible for maintaining various logs and files. Required Education, Degrees, Certifications, and/or Licenses: High school diploma or G.E.D. Certificate. Must possess a valid Texas Drivers License and Current Texas EMT-Basic certification. National Association of Emergency Medical Dispatch Certification a plus! Tobacco use prohibited. Excellent benefits package offered upon request. Contact (713) 468-7941, fax (713) 468-5039. Equal Opportunity Employer 7-7-2008
Emergency Dispatch Aide
Prince George's County (Md.) Public Safety Communications, salary: $30,616 to $59,463 annually. The Office of Human Resources Management is seeking to establish a register of eligibles to fill current and future Emergency Dispatch Aide ,Grade P14, positions in Public Safety Communications (PSC), Office of Homeland Security. This is an entry level trainee position that involves processing citizen requests for public safety service under normal and emergency conditions and providing information to the public, governmental agencies, Police, Sheriff, Fire/EMS and other law enforcement agencies. Incumbents work under close direction and supervision and learn the fundamentals of radio dispatching, Federal Communications Commission (FCC) rules, and regulations and Cardio-Pulmonary Resuscitation/Emergency Medical Dispatch/Emergency Medical Dispatch CPR/EMD procedures. Incumbents in these positions receive shift differential pay in addition to the base salary. Download (pdf) the full job description or visit our Web site. 7-2-2008
9-1-1 Emergency Communications Operator
The South Bay (S. Calif.) Regional Public Communications Authority (SBRPCA), starting salary $3,985 to $5,289 per month. 5% educational bonus for associate, bachelor’s and/or master’s degree. We are government agency located in the City of Hawthorne (Calif.) seeks 9-1-1 Emergency Communications Operators. Minimum age 18. High school diploma or equivalent. Valid California driver's license. Type 35 wpm net. Available for shift work and overtime. Full benefits. Applications and additional information about the SBRPCA can be accessed at our Web site or call (310) 973-1802 x222. 6-25-2008
Communications Operator
College Station (Tex.). Receive, process and document all calls for service for police, fire and medical assistance from the public and relay the information to the appropriate source for assistance. May be assigned to perform Public Safety Officer duties. Download (pdf) the full job description. To apply: Complete a City of College Station Application online at our Web site. A paper copy of the application can also be downloaded. Mail or bring your application to: Human Resources, 1101 Texas Ave., College Station, Texas 77840. Questions? Call (979) 764-3517. For additional information about City of College Station, visit our Web site. EOE 6-25-2008
EMS Cadet - Telecom Trainee
Austin/Travis County EMS, pay range: commensurate. Minimum qualifications: Graduation from high school or equivalent, plus one (1) year experience in a Public Safety Answering Point (PSAP) or private EMS provider. Licenses and Certifications Required: Certification as an Emergency Medical Technician B (EMT-B) or higher. National Academy of Emergency Dispatch (NAED) Emergency Medical Dispatch (EMD) Certification within 6 months of employment. American Heart Association CPR Certification within 6 months of employment. Physical Requirements: Light. Tasks performed with lightweight materials or using a force equal to lifting up to twenty (20) pounds. Hours: Communication staff will be required to work days, evenings, overnight, weekends, and holidays according to the needs of the Department. Communication Medics will soon transition to 12 hour shifts and will be required to work days or nights, remaining on a 40 hour work week. Preferred qualifications: A valid Texas Driver's License. The ability to have and maintain a good driving record with no more than 6 points on your record in the last 3 years. Duties, Functions and Responsibilities: Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned.
-Receives, analyzes, evaluates, locates, and determines appropriate action to callers, including providing emergency medical self-help with pre-arrival instructions. Triages medical conditions and dispatches appropriate resources including ambulatory and rescue helicopter services.
-Operates a variety communication and computer-based equipment used in taking and dispatching of emergency service vehicles and STAR flight helicopter.
-Dispatches and monitors EMS units and STAR flight helicopter.
-Maintains necessary documentation and records.
-Monitors hospital diversion status within the EMS system and adjacent EMS regions.
-Relays operational information to EMS station and supervisory staff.
Knowledge, Skills and Abilities: Must possess required knowledge, skills, abilities and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed. Knowledge of emergency telecommunications operations. Knowledge of the streets and highways in the Austin/Travis County area. Knowledge of various types of work done by emergency medical services crews. Skill in oral and written communications. Skill in the operations of communications equipment. Skill in responding quickly and calmly in emergency situations. Skill in establishing and maintaining effective working relationships with city employees, emergency medical personnel, and the public to provide customer service This position requires a criminal background investigation. Applicants are required to submit the following documents or your application will be considered incomplete. Please fax or mail the following documents to: FAX: 512-974-1099 attn: Recruiting, or, or mail: Emergency Medical Services- Recruiting, P.O .Box 1088, Austin, TX 78767. Office Phone # 512-974-1098. Include:
- Copy of your current Drivers License
- Copy of your Social Security Card (un-laminated)
- Certified copy of you State Criminal History, obtained within the last 6 months (based on finger prints)
- Certified copy of your driving record within the last 6 months
- Cover letter and Resume is required with submission of this application
The City of Austin is committed to compliance with the American Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or TTY (512) 974-2445. EEO/ADA
EMS Cadet - Telecom (2 openings)
Austin/Travis County EMS, pay range: $17.53 - $23.08 per hour. Minimum qualifications: Graduation from high school or equivalent, plus one (1) year experience in a Public Safety Answering Point (PSAP) or private EMS provider. Licenses and Certifications Required: Certification as an Emergency Medical Technician B (EMT-B) or higher. National Academy of Emergency Dispatch (NAED) Emergency Medical Dispatch (EMD) Certification within 6 months of employment. American Heart Association CPR Certification within 6 months of employment. Physical Requirements: Light. Tasks performed with lightweight materials or using a force equal to lifting up to twenty (20) pounds. Hours: Communication staff will be required to work days, evenings, overnight, weekends, and holidays according to the needs of the Department. Communication Medics will soon transition to 12 hour shifts and will be required to work days or nights, remaining on a 40 hour work week. Preferred qualifications: A valid Texas Driver's License. Duties, Functions and Responsibilities: Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned.
-Receives, analyzes, evaluates, locates, and determines appropriate action to callers, including providing emergency medical self-help with pre-arrival instructions. Triages medical conditions and dispatches appropriate resources including ambulatory and rescue helicopter services.
-Operates a variety communication and computer-based equipment used in taking and dispatching of emergency service vehicles and STAR flight helicopter.
-Dispatches and monitors EMS units and STAR flight helicopter.
-Maintains necessary documentation and records.
-Monitors hospital diversion status within the EMS system and adjacent EMS regions.
-Relays operational information to EMS station and supervisory staff.
Knowledge, Skills and Abilities: Must possess required knowledge, skills, abilities and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed. Knowledge of emergency telecommunications operations. Knowledge of the streets and highways in the Austin/Travis County area. Knowledge of various types of work done by emergency medical services crews. Skill in oral and written communications. Skill in the operations of communications equipment. Skill in responding quickly and calmly in emergency situations. Skill in establishing and maintaining effective working relationships with city employees, emergency medical personnel, and the public to provide customer service This position requires a criminal background investigation. Applicants are required to submit the following documents or your application will be considered incomplete. Please fax or mail the following documents to: FAX: 512-974-1099 attn: Recruiting, or, or mail: Emergency Medical Services- Recruiting, P.O .Box 1088, Austin, TX 78767. Office Phone # 512-974-1098. Include:
- Copy of your current Drivers License
- Copy of your Social Security Card (un-laminated)
- Certified copy of you State Criminal History, obtained within the last 6 months (based on finger prints)
- Certified copy of your driving record within the last 6 months
- Cover letter and Resume is required with submission of this application
The City of Austin is committed to compliance with the American Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or TTY (512) 974-2445. EEO/ADA 6-25-2008
Lead Traffic/ITS Operator
HNTB Corporation, position in Tampa (Fla.). We are a national transportation infrastructure firm that offers extensive design, engineering and planning services to federal, state and local public and private clients. HNTB’s talented and dedicated professionals provide design and planning expertise that exceeds expectations. We are seeking candidates for a Traffic Management Center position, working at the Florida Department of Transportation’s Tampa Bay SunGuide Regional Transportation Management Center (RTMC). The Transportation Management Center Lead Traffic/ITS Operator is responsible for managing the operations of the Tampa Bay RTMC. The incumbent will support the development of the operations center policies and procedures, implement incident management strategies, create and administer DMS plans, oversee road ranger activities, and ensure quality control and quality assurance or products and processes. The job location is at the Tampa Bay SunGuide Regional Transportation Management Center, located at the Florida Department of Transportation's SunGuide Center in Tampa, Florida. Job Responsibilities: Monitor, detect and respond to real-time traffic flow data from multiple sources including Florida Highway Patrol, system traffic detectors, CCTV cameras and other traffic information providers. Conduct system operations and support the management of operations staff at RTMC. Operate cameras and scan multiple monitors to monitor, verify, and diagnose traffic events. Scan video wall to obtain traffic management information. Communicate with other RTMC operators, supervisors and other agencies to coordinate traffic management activities. Verify and classify traffic events such as congestion, incidents, special events and construction, and signal malfunctions using Closed Circuit Television (CCTV) and coordination with other RTMC operators. Job Requirements: Minimum 2 years experience in the operations of a TMC or similar facility (similar to a dispatch 911 environment). Incumbent must be proficient in the Windows computer environment. Primary work schedule is from 2 p.m. - 10 p.m. but must be willing to work flexible hours based on business need. Must pass background and drug screen investigation. For immediate consideration, please apply at our Web site. > Search Jobs by Map> Florida> Transportation Management Center Lead Traffic/ITS Operator. Position will remain open until filled. 6-10-2008
Fire Communications Dispatcher
Orange County (S. Calif.) Fire Authority, salary: $3,997.07 to $5,387.20 monthly. Incumbents in these positions are responsible for performing a wide variety of dispatch activities, from routine to skilled. They must be able to work a variety of assignments, 24 hour shifts, week-ends and holidays, and are also subject to mandatory overtime. This recruitment will establish an Open Eligible List which will be in effect for one year, and from which future vacancies may be filled. Download (pdf) the full job description or visit our Web site. 6-6-2008
Assistant Director of Emergency Services
The Danville (Virg.) Department of Emergency Services is seeking an emergency communications manager that is innovative and experienced with the operations, management and technology of a 911 center. Oversees the emergency communications center, manages and coordinates the operations and activities of the Emergency Communications Center (ECC) and its personnel; Assists with preparation of the communications divisions annual budget and performance plan; Provides continual analysis and interpretation of ECC operations, capital needs, policies, processes, procedures and projects and develops strategies and plans to meet the present and future needs of the Center. Serves as the city’s deputy coordinator of Emergency Management. Education and experience equivalent to graduation from an accredited college or university in business administration, public administration, emergency services or related field and considerable experience in emergency management and telecommunications; 5 years experience in Public Safety Communications and a working knowledge of systems relating to Public Safety technologies and 3 years management experience within a Public Safety Environment. Position will remain open until filled. The Danville 911 Center was the first 911 Center in Virginia to be EMD accredited by the Virginia Department of Health EMS office. All of the department’s Telecommunicators are ETC and EMD Certified by NAED and Telecommunicators of the department’s Regulation, Evaluation and Guidance (REG) Committee has completed the ProQA course by NAED and are trained with the Aqua program. Emergency Fire Dispatch (EFD) will be implemented in 2008. Interested applicants should submit a completed City of Danville application, confidential resume with cover letter to the Human Resources Department, 427 Patton Street, Room 300, and Danville, VA 24541. Please visit our Web site to download an application. 6-4-2008
Public Safety E-911 Sales Positions
This company develops and markets sophisticated solutions for small to mid-sized PSAPs (public safety answering points), emergency operation centers, and other organizations. They offer a broad range of leading edge computer telephony integrated solutions and applications to meet the needs of the public safety market. The ideal background for an individual for this position is someone who has sold into the public safety arena, has contacts in the specific territory, and has a technical knowledge of CTI components. The base salary for this position is negotiable upon experience and ranges from 65k+. The total package at quota can range from 150k-190k. There are four territories open: southern California, Southeast, Texas, Northeast. Responsibilities include:
· Report directly to VP of Sales and President
· Responsible for new business development in state and federal markets
· Responsible for state and federal contract negotiation and administration
· New market development
· Assessment of other companies for joint projects or teaming relationships
· Direct selling to E9-1-1 PSAPs (public safety answering points)
· Sales and marketing support as deemed necessary in advertising campaigns, trade shows
· Direct all aspects of sales organization processes
· RFP review and response
· Pricing and quote preparation
If you are interested in you or you know anyone that you feel could be qualified, please feel free to contact: Rob Peskind, VP of Business Development, Management Recruiters of Boca Raton, office: (866) 241-3993 x305, Fax: (561) 300-7488. Rob@mribocaraton.com, or visit our Web site. 5-26-2008
Traffic Operations Center Operator
TransCore, Kansas City (Mo.) Center. The candidate will be responsible for monitoring freeway traffic conditions and coordinating emergency response. Operators will work with civil engineers and emergency crews, monitor real-time video, and disseminate traffic information to the public and local media sources via variable message signs, web interface. Operators will report to the Kansas City Scout Traffic Operations Center which operates 24/7/356. Position is 40 hours per week but some on-call, weekend, and holiday work is required. Shifts will vary and permanent schedule is to be determined. Required skills include basic computer proficiency, strong written and verbal communication skills and 2 years customer service or emergency dispatch experience. Desired skills include prior emergency dispatch experience. Candidate should possess a high school diploma or equivalent. Position includes attractive benefits and growth potential, including tuition assistance. Interested candidates should send their resume and salary history to: Human Resources by e-mail: recruiter.its@transcore.com. Please refer to Requisition 9024 when applying. TransCore is proud to support workforce diversity and is a committed equal opportunity / affirmative action employer. 5-10-2008
Police Communications Supervisor
Tustin (S. Calif.), $5,597 to $6,834 per month plus excellent benefits including the 2% @ 55 CalPERS retirement plan. The Police Communications Supervisor is a first-line supervisor with direct supervisory responsibility for the day-to-day operations of the Communications Center. This is continuous recruitment with a First Review Date of May 30, 2008. Applicants must submit a complete employment application and supplemental questionnaire. Please visit our Web site to view the complete job flyer and obtain an employment application and supplemental questionnaire. 5-9-2008
Director
Southern Idaho Regional Communications Center (Jerome, ID), salary will range between $58,000 and $70,000 depending upon the successful applicant’s qualifications and experience. The Southern Idaho Regional Communications Center (SIRCOMM) is accepting applications for the position of Director. SIRCOMM’s new Director will lead a pioneering agency in an autonomous facility with an annual operations budget of approximately $2 million and work with a team of over twenty skilled and experienced dispatch and administrative professionals. The Director will oversee all operations within SIRCOMM, directing administrative and technical operations, leading the planning, organizing, and directing the emergency communications system within budgeted funds and available personnel. The Director will have responsibilities that include governing and operations board as well as advisory committee relationships and project management. The Director reports to a four member Joint Powers Board comprised of a member County Commissioner from each supported county. Minimum qualifications: Interested applicants must have ten years experience in a modern public safety communications environment with the last five of those years in a managerial/supervisory position. Interested applicants must have knowledge of modern telecommunications equipment, emergency services radio, telephone and computer aided dispatch and proven skills to deal effectively with complex communication problems and the experience to manage a professional department of technical and telecommunications personnel. Must have thorough knowledge of FCC rules and regulations and state 911 public safety funding as they pertain to public safety services with the ability to analyze system and equipment needs for CAD (computer aided dispatch), telephone, VOIP, wireless networking and telecommunications with proven skills to deal effectively with complex communications and personnel problems. To apply: Submit resumes, cover letter, and application forms as soon as possible to anna@sircomm.com. Application forms are available at our Web site. Download (pdf) the full job description or recruiting brochure. 4-30-2008
Dispatcher
Pasadena City College (S. Calif.), monthly salary range: $3,108.28 to $3,967.05 (includes 5% Differential). Work schedule hours: 12-hour rotating shift. Under direction of the lead Senior Dispatcher, performs a variety of dispatch and police administrative duties of above-average difficulty which require learning specific policies and practices and selecting which procedures to use for specific cases; types with accuracy and speed; and does related work as required. The District is a POST certified agency. Download (pdf) the full job description. 4-23-2008
Apprentice Telecommunicator
Arlington (Tex.), $15.88 per hour. Answer 9-1-1 emergency and non-emergency calls for police, fire and ambulance and enter information on Computer-Aided Dispatch system. Must have skill in thinking clearly and acting effectively in emergency situations skill in making decisions with accuracy and astuteness ability to receive detailed information through oral communication and make fine discriminations in sound ability to obtain information required from distraught and irate callers. Dispatch police, fire or ambulance personnel to calls for service and maintain unit status. Ability to listen, comprehend and articulate vital information over radio console. Initiate record checks through national, state and regional databases such as wanted persons, missing persons, stolen vehicles and stolen property. Refer callers to city departments including water department and animal control and other law enforcement agencies as needed. Position requires high school diploma or GED plus two years typing/data entry and customer service experience. Must be able to type 35 wpm. Bilingual preferred Spanish and Vietnamese . Shift work includes days, evenings, midnights, weekends and holidays, and mandatory overtime with short notice. Applicant must include drivers license and Social Security Number on application in order to be considered for this position. Satisfactory completion of criminal background check, polygraph and drug/alcohol test is required. Academy begins June 2008. Surf our Web site. 4-7-2008
Police Dispatcher
The City of Wadsworth (Ohio), starting rate of pay is $16.30 per hour. The City offers excellent benefits to include generous accrued leave (e.g., sick, vacation, holiday), longevity pay, uniform allowance, comprehensive health insurance including medical, prescription and dental coverage and participation in the Ohio Public Employees Retirement System (OPERS). We are announcing a civil service examination for the position of Police Dispatcher. Minimum qualifications: An applicant shall meet or posses all of the following qualifications to be eligible for an appointment: 1. Citizen of the United States, 2. High school diploma or equivalent, 3. Favorable employment history, 4. Criminal record free of misdemeanor or felony convictions. Qualifying Applicants: An applicant must achieve a minimum passing score on the civil service examination to qualify for employment. Following the examination, the highest scoring applicants will be invited to participate in an oral interview. Applicants who perform well in the interview process and who warrant further consideration shall also be required to successfully complete all of the following procedures prior to receiving a final appointment: criminal background check, employment reference checks, polygraph examination, psychological examination, drug screen, physical examination. Applications for the examination: The application for the civil service examination must be completed on site, in person at the following location: Human Resources Office, Wadsworth City Hall, 2nd Floor, 120 Maple St., Wadsworth, OH 44281. Application Period: Applications will only be accepted on business days, Monday through Friday, 8 a.m. to 4 p.m. between the following dates: Beginning date: Monday, March 31, 2008. Deadline date: Friday, April 11, 2008. Application Fee: An applicant will be required to pay a non-refundable, filing fee of $10.00 at the time of the application. We will accept cash, money order or personal check. Personal checks should be made payable to the "City of Wadsworth." Testing Information: Date: Wednesday, April 22, 2008. Test registration begins at 5:30 p.m. Testing begins promptly at 6 p.m. Please Note: Applicants who arrive after the beginning of the test will not be permitted into the exam. Location: Wadsworth Steiner Youth Center, 567 School Dr., Wadsworth, OH 44281. Meeting Room F on the second floor. Photo I.D.: All applicants must present photo identification at the time of registration for the examination. An applicant without photo identification will not be permitted to take the exam. Important: Each candidate will be notified in writing concerning his/her test score and ranking on the civil service eligibility list. A candidate who is selected for an oral interview will be notified by telephone within two weeks following the date of the examination. Candidates not selected for an interview will receive a letter within 2 to 3 weeks from the date of the examination. Check our Web site. 3-30-2008
Ambulance Dispatcher
Mission Ambulance, Inc. (Corona, S. Calif.). We are looking for experienced dispatchers for our Communications Center. CPR and EMD Certifications required. We are looking for motivated individuals to handle BLS & CCT interfacility transports. Applicants should have experience with communication systems, two-way radio systems and CAD. We have both full-time part-time positions available. We offer competitive wages and flexible scheduling. Apply at our Web site. 3-25-2008
Dispatcher
Yellowstone National Park (Mont.). We are a progressive center and are looking for creative motivated applicants to handle inter-agency duties for law enforcement, structural fire, medical and maintenance dispatching. The position is a GS 5,6,7 career ladder position, and the hired person will work the a midnight position, Thursday to Wednesday on the following schedule: one 8-hour shift, six 12-hour shifts and then have 7 days off. It is a required occupancy position with housing becoming available in Yellowstone National Park in the fall. When the job opens, apply at the USAJobs Web site. 3-21-2008
Lateral Entry Dispatcher
City of Boulder City (Nev.), hourly wage: $21.23/hour to $25.48/hour – (Range 9) Minimum twelve months probationary period. Excellent benefits including competitive pay, health insurance including dental and vision, retirement plan through the Nevada Public Employees Retirement System, sick leave, holiday pay, vacation, and uniforms. This position is under the direct supervision of the chain of command, dispatches emergency and non-emergency equipment and personnel in response to calls for service, including police, fire, rescue, and animal control using a two-way radio and provides information to police officers using a teletype. Minimum requirements for lateral entry dispatcher include: Current certification in EMD, MPDS, NCIC/NCJIS, and CPR from the State of Nevada or had previous certification and have the ability to re-certify upon completion of the FTEP, and pass the proficiency test every two years as required by the State of Nevada as a condition of continued employment. Those certified in a state other than Nevada will be required to meet Nevada standards/certification prior to successfully completing the FTEP phase. Minimum of one year of recent satisfactory service as a full time public safety dispatcher in a local law enforcement or firefighting agency. Must be able to work any shift or days of the week, including holidays, and manage stressful and potentially difficult situations. Applicants will be required to complete a City of Boulder City application form and include an original certificate of typing indicating the required 40 words net per minute; complete a Personal History Statement and undergo an extensive background investigation including a credit check. The Chief of Police, or a designated representative, will personally meet and interview each qualified applicant, who will provide a 200-300 word writing sample, consisting of a narrative for a simulated crime. To be considered: Applicants may visit the City of Boulder City Personnel Department, 401 California Avenue, Mon.-Thur., 7:30 a.m. to 4 p.m., and complete a Lateral Dispatcher application. Applicants may request that a Lateral Dispatcher application be mailed to them by calling (702) 293-9203 or e-mail request to personnel@bcnv.org. Lateral Dispatcher application also available on our Web site. Mail completed application, along with copies of current and valid certifications in EMD, (Emergency Medical Dispatch) MPDS (Medical Priority Dispatch Systems) and CPR (Cardio Pulmonary Resuscitation) to the City of Boulder City, P.O. Box 61350, Boulder City, NV 89006 or fax to (702) 293-9402. 3-12-2008
Tech Implementer
Priority Dispatch Corp. is looking to expand its’ technical implementation and CAD liaison group. We are looking for a self motivated individual that is willing to go onsite with emergency services clients and work to determine the best deployment of the Priority Dispatch System software. This position will also work directly with the various CAD vendors in the industry to help further the relationship between our two organizations and advance the interface/deployment of our products. This position will require about 60% travel to client sites, all around the world. The position will work with Support, Sales and R&D to gain a full understanding of the possible deployments and features of the various PDS software packages that PDC distributes. This position will work directly with clients and CAD vendors to help ensure the best interface and deployment. This individual will be involved in installing, training, trouble-shooting and project management of an implementation. Excellent communications and organizational skills required, especially for client follow up and project management. Experience in the Emergency Dispatch field a plus, especially technical experience such as a CAD deployment or roll-out. Must be conversant on various levels of computer knowledge, especially Windows XP, Vista, Server 2003 and Server 2007. General understanding of networking for deployments via TCP, LAN or WAN. At least 3 years experience in a related field. At least 2 year degree or technical certification or additional comparable experience. Competitive benefits and salary. Send resume with salary history to: Support Manager, fax: (801) 363-9144, e-mail; jobs@prioritydispatch.net. Further information and the complete job description at our Web site. 2-27-2008
Public Safety Telecommunicator
Montgomery County (Penn.) Department of Public Safety. Do you want to work 173 days a year, at a starting salary of $38,935 ($33,857 during training), with paid training provided? The Montgomery County Department of Public Safety is currently seeking to fill 25 newly-created Telecommunicator positions. Now in a state-of-the-art Communications Center completed in 2007, the Department is strengthening it’s commitment to the citizens of the county as well as the more than 150 police, fire, and emergency medical agencies that it serves. We are seeking the best candidates – those with a commitment to excellence, a positive attitude, and a desire to be part of a leading team. You will be responsible for answering incoming emergency calls, utilizing a computer aided dispatch system, prioritizing information, and working in a fast-paced, exciting atmosphere. Our 12-hour rotating schedule allows for the most time off, with only 7 work days in a 2 week period! Very generous and competitive medical, dental, and vision benefits are provided. Minimum Qualifications: Positive attitude, High school diploma, and the ability to work effectively and efficiently under pressure. Valid driver’s license and no record of criminal convictions. Extensive background investigation will be conducted, and probationary status is contingent upon the ability to complete classroom training and maintain certifications. For additional information and to apply online visit our Web site. The Montgomery County Department of Public Safety is an Equal Opportunity Employer. 2-16-2008
911 Call Taker / Dispatcher / Trainee
Beaumont (Tex.), starting salary: Call Taker: $14.00 per hour, Dispatcher: $15.00 per hour, Trainee: $13.00 per hour. Visit their Web site for full information. 2-15-2008
Telecommunicator Level II
Cayman Islands Government Emergency Communications and Electronic Monitoring, salary range: US$38,428 to $51,728 annum plus relocation package and allowances. An exciting opportunity awaits you! The Cayman Islands 911 Emergency Communications Centre is recruiting experienced 911 public safety dispatchers. We have a few openings for experienced, well-trained telecommunicators who are currently working for a public safety communications centre overseas. CIEC dispatches for the Royal Cayman Islands Police Service as well as fire and ambulance. In addition, CIEC monitors marine and air traffic control frequencies for search and rescue and drug interdiction activities. The Centre is equipped with Positron Power911, Motorola CENTRACOM Elite consoles and a Caribbean-wide Police Records Management System. To be considered for this unique experience, you must possess: APCO Public Safety Telecommunications I certification, and EMD certification (preferably APCO). Please visit our Web site for information on additional skills and experience or you may contact Emergency Communications Manager Brent Finster at brent.finster@gov.ky. Positions close on November 8, 2008. Detailed job description, benefits information and application form are available at our Web site. Please submit completed Government Application Form and, resume to: Assistant Deputy Chief Secretary (General Division), Portfolio of Internal and External Affairs 3rd Floor, Government Administration Building, Grand Cayman KY1-9000, CAYMAN ISLANDS. Fax: (345) 946-5453 Email: IEArecruit@gov.ky. 10-21-2008
