Telecommunicator II

Waterbury (Conn.) Civil Service Commission, salary: $18.78 to $ 25.00 per hour (Note: New hires start at the beginning of the range). Examples Of Work: This position is the second in a three classification series. This is specialized work receiving and dispatching emergency and administrative messages over a combined public safety 911 communication system. Accepts 911 calls, entering call information onto a computer system, providing emergency medical dispatch for calls involving critical illness or injury, and dispatching these calls via radio, or computer aided dispatch system to the proper responding personnel. Makes decisions in response to emergency calls for assistance involving medical emergencies, ambulance service, police and fire assistance, TDD file typing for the deaf and hospital calls. Operates an emergency communication system, receives radio calls from emergency responders and provides information to assist with the response. Refers matters requiring immediate departmental action to the supervising personnel. Refers non-emergency calls to other appropriate personnel. Logs all information received and dispatched. Obtains pertinent information such as the nature of incident, location, units needed complainant’s information, etc. Types information into computer and assigns priority codes accordingly. Cross-indexes and files documents pertaining to missing persons, stolen motor vehicles, etc. Assists sworn personnel in clerical duties and researching of complaints. Assists in general supervision of subordinate staff when necessary Performs other related work as required. Required knowledge, skills and abilities: Knowledge of the methods of operating sophisticated radio transmitting and receiving equipment. Knowledge of State of Connecticut 911 operating system and rerouting of 911 emergency calls. Demonstrated ability to carry out written and oral instructions. Ability to exercise good judgment. Ability to supervise 911subordinate staff when necessary. Ability to learn rules, regulations and procedures for dispatching fire, police and ambulance units. Ability to perform routine and repetitive tasks with a high degree of accuracy and mental alertness. Ability to react quickly and calmly in emergencies. Ability to reconstruct 911 tapes and radio calls. Ability to learn to operate computer programs with speed and accuracy. Skill in typing accurately and at a reasonable rate of speed. Ability to work various shifts and be flexible about days off. In order to be considered for this position you must indicate on your application that as of the closing date you have the following experience: Completion of a high school diploma or GED and one year of experience as a 911 Operator/Dispatcher. In addition you must also have all of the following • Applicants must be of good moral character and habits. A thorough character and background investigation of each applicant will be made prior to certification and appointment. • Must have previously held an Emergency Telecommunicator Certification with the ability to obtain a current certification within 6 months of certification to the position. • Must have the ability to obtain a C.O.L.L.E.C.T certification within 6 months of certification to the position. • Must have the ability to become M.R.T. certified within 6 months of certification to the position. • Ability to work various shifts and be flexible about days off. Fringe Benefits: Choose from three available health insurance plans (employee contributions vary) Prescription Drug Rider, Dental Plan, Group Life Insurance for Individual; Retirement Plan; paid holidays; paid vacation; paid sick leave; personal days. Important: 1. Veterans – Veteran’s points will be awarded in accordance with the Connecticut state statute. Five for non-disabled veterans, 10 for disabled veterans. Proper documentation must be submitted to the personnel director before the date of the examination. Last day for filing: Applications, which may be obtained by visiting our Web site at the Civil Service Office, Chase Municipal Building, 236 Grand St., Waterbury, CT 06702 and must be on file by 4:50 p.m. on November 11, 2009. 10/23/2009

Fire Alarm Dispatcher

New York City (NY) Fire Department, $20,316 per year, with incumbents receiving increments reaching $50,127 per year at the end of five years employment. Download (pdf) the full job and test description. Closing date: August 25, 2009. The multiple-choice test is expected to be held Sat., Nov. 14, 2009. 8-10-2009

Assistant Director of Emergency Services

Danville (Virg.), starting salary $40,000 to $50,000 per year depending on qualifications. The City of Danville Department of Emergency Services is seeking an Assistant Director who primarily: Supervises the operations and staff of the 911 Communications Center; Handles administrative duties for the City’s 911Communications Center. Responsible for training of communications employees, scheduling and employee evaluations. Monitors customer service feedback. Develops and recommends amendments to departmental policies and procedures to ensure continuing compliance with local, state and federal laws and regulations. Acts as a liaison with local, state and federal law enforcement agencies, fire services, EMS and emergency management agencies. Ability to supervise, train, motivate and discipline authorized personnel; Ability to evaluate organizational needs for emergency services programs; Ability to communicate effectively orally and in writing. Perform professional work assisting with the planning, development, supervision, and administration of the Emergency Management Services program including the 911 Emergency Operations Center and the Ambulance and Emergency Medical Service (EMS) system, rescue, and emergency incident scenes and operation and supervision of the City’s emergency communication center systems, including mobile command communications vehicle. Education and/ or experience equivalent to graduation from an accredited college or university in business administration, public administration, emergency services or related field and some experience in emergency management, telecommunications, or public safety. Interested applicants should submit a completed City of Danville application, confidential resume with cover letter to the Human Resources Department, 427 Patton Street, Room 300, Danville, VA 24541. Please visit our Web site to download an application. Apply by August 28, 2009. EOE 8-12-2009

Emergency Communications Officer I

James City-County (Virg.), salary: $32,027/year or higher, depending upon qualifications. Would you like to be a crucial link in public safety? The successful candidate will go through a comprehensive training program to ensure that he or she learns the necessary skills. Work involves learning to operate highly technical equipment utilized to receive, log and dispatch emergency and non-emergency calls for service to Police, Sheriff, Fire, Emergency Medical Services, Animal Control, Game Warden, and JCSA personnel. Experience as an Emergency Communications Dispatcher in Public Safety is preferred; previous experience in a call center helpful. Requires the ability to speak clearly and distinctly; hear and understand radio and telephone transmissions and respond appropriately; maintain composure under extreme emergency situations; and deal courteously and tactfully with the public and other agencies. Applicants must be able to work shifts including day, evening, and midnight shifts, and weekends and holidays. Five percent salary increase upon successful completion of training program. Requires high school diploma or equivalent, experience in data entry operations; and ability to keyboard at a reasonable rate of speed, or any equivalent combination of acceptable education and experience. Extensive background investigation conducted. For consideration, applicants must visit the Virginia Employment Commission to take a typing test to submit along with the employment application. Applications for this position will be accepted until 5 p.m. on September 25, 2009. Visit our Web site for more information, or download (pdf) the full job description. 9-22-2009

Public Safety Line Dispatcher

Sagadahoc County (Maine) Communication Center, salary range is from $563.62 to $710.70 for a 40-hour work week, plus excellent benefits. The Sagadahoc County Communications Center is accepting applications for a current vacancy and potential future openings for a Public Safety Line Dispatcher. Public Safety Dispatchers answer 911 calls for all of Sagadahoc County and provide emergency and non-emergency dispatch services for law enforcement, fire and emergency medical services. This non-supervisory position requires significant interpersonal and communications skills, both oral and written, and use of radio, teletype, computers and the Enhanced 911 telephone system. Teamwork, an ability to work effectively under stress and with the public and strict attention to detail is essential. Direct entry of information into computers as received is necessary. Good health, a high school diploma (or GED) and an exemplary background are required. Candidates must work well with the public and with public safety officials and organizations. Applicants must be willing to submit to a written and physical examination, as well as a background check and a polygraph test. Depending on qualifications, candidates may be tested for a keyboard skill requirement of 30 WPM. Prior dispatch and/or communications skills are helpful, but not required. These union positions are rotating-shift positions, including nights, weekends and holidays, as well as periodic overtime. Interested candidates may obtain a position description and an application by e-mailing the Communications Director at director@sagcommunications.com; in person from the Communications Center at 752 High Street, Bath, Maine, 04530; or by calling the Communications Director at (207) 443-8201, ext. 3. If no answer, please leave a message including name, mailing address and phone number. Cover letters, applications and resumes must be received by mail at the above address or in person at the office of the Communications Director by Friday, July 31, 2009. Equal Opportunity Employer 6-26-2009

TeleCommunicator II

Waterbury (Conn.), salary: $18.32 to $24.39 per hour, new hires start at the beginning of the range. Download (pdf) the full job description. Applications, which may be obtained at the Civil Service Office or by visiting www.waterburyct.org , and must be on file at the Civil Service Office, Chase Municipal Building, 236 Grand St., Waterbury, CT 06702 by 4:50 p.m. on: December 19, 2008. 11-21-2008

Deputy Director of Public Safety Communications

Bridgeport (Conn.), expected Salary Range: $82,881 to $91,169, plus excellent benefit package. The Civil Service Commission of the City of Bridgeport is announcing an open competitive examination for a Deputy Director of Public Safety Communications. When the exact date and location are determined, the applicant will be notified. General Definition of Work: This is a high level professional and administrative position involving the responsibility for exercising supervision, leadership and administration of staff and programs under the general policy guidance of the Director and in accordance with modern standards of administration. Acts as Director as assigned or in the absence of Director; represents the interests of the Department as assigned; performs difficult professional and managerial work within the Emergency Communications Center; ensures consistent interpretation and use of City/Departmental/Division policies to effectively serve the public and minimize liability; performs related work as required. Qualifications: Requires three years of experience as a Public Safety Communications Specialist (a.k.a. 911 dispatcher) with at least one year as a supervisor. Any combination of education and experience equivalent to graduation from an accredited two year college or technical school with study in communications and/or public safety. Experience in customer relations and extensive computer skills are mandatory. Must possess or the ability to obtain a valid State of Connecticut driver’s license. Must successfully complete a public safety background investigation, including drug and alcohol screening, must have maintained the highest levels of character, reputation. Applications: Each candidate must complete an application form supplied by the Commission and file it at the Office of the Commission. Application forms, to be accepted, should be delivered personally or bear a postmark, not later than July 24, 2008.CIVIL SERVICE COMMISSION, City Hall, 45 Lyon Terrace, Room 325, Bridgeport, Connecticut 06604. 203-576-7103. An Equal Opportunity Employer M/F 6-13-2008

Communications Specialist

New York State Police, starting salary $28,872. Written test Sept. 6, 2008. Applications must be postmarked no later than Aug. 1, 2008. Download (pdf) the full job description. 7-14-2008

Public Safety Dispatcher

Bangor (Maine), is seeking to fill a full time Public Safety Dispatcher position. The applicant will participate in an oral interview, must be in good health, pass a background check and polygraph examination and participate in an interview with the Chief of Police. The successful applicant will become familiar with computer-based dispatching systems. Training will be provided to the successful candidate to become EDM, CTO and E911 certified. Bangor, ranked first among small cities by a national travel almanac, is an easy drive to Maine’s coastal communities, its beautiful coastline, rugged northern woods, metropolitan Boston and eastern Canada. Starting pay is $12.93 per hour and includes a complete comprehensive benefits package. Increases to the current pay scale are anticipated with the signing of a new collective bargaining agreement. Candidates may locate an application at our Web site. Applications must be received by the Human Resources Department, Bangor City Hall, 73 Harlow Street Bangor, ME 04401 no later than 4:30 p.m. on May 9, 2008. 4-23-2008

Director of Public Safety Telecommunications

City of Bridgeport (Conn.), salary range: $89,808 to $102,008. We are reopening the open competitive examination for a Director of Public Safety Telecommunications. When the exact date and location are determined, the applicants will be notified. Three years of supervisory experience in a similar or related public safety organization, an in depth understanding of the essential functions of a public safety dispatch center, past managerial experience in the oversight of organizational budgets, experience in the development and revision of policies and directives. Possess, or the ability to obtain, a valid Connecticut driver’s license. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Bachelor’s degree (BA/BS) from a four year accredited college or university with major course work in Business or Public Administration, Criminal Justice, Information Systems or related field, and considerable experience with computer, radio and other technically related operations plus experience in public safety communications and emergency management; or equivalent combination of education and experience. Must successfully complete a public safety background investigation, including drug and alcohol screening, must maintain highest levels of character, reputation and have no history of dishonesty. Excellent benefit package. E-mail address must be included and located on the top right corner of the application under your telephone number. Civil Service application forms must be completed and submitted to the Civil Service Office. Application forms to be accepted, should be delivered personally or bear a postmark, not later than March 13, 2008. Applications are available at the Civil Service Commission Office, 45 Lyon Terrace, Room 325, Bridgeport, CT 06604, (203) 576-7103. An Equal Opportunity Employer. M/F, AA/DIS 3-4-2008

Telecommunications Operator

Lehigh County (Penn.) Communications Center, $33,488.00 per year full-time, plus shift differentials. Applicants must successfully pass employment test, oral interview, and criminal background check. The selected applicant must be able to pass a hearing test. On-the-job training is provided for state certifications, which must be maintained in order to remain employed. APPLICANTS MUST complete an application form in order to be considered for this position. If you submit only a resume, you will not be considered. Schedule: Must work any shift assigned, includes weekends & holidays. Experience: Public Safety Experience Preferred. Education: G.E.D. or High School Diploma. Crime check: Criminal background check required. Candidates with current 9-1-1 Certifications (CLEAN/NCIC, Medical Priority EMD, and/or PA State 911 Certification) will be given additional consideration when all other criteria are met. All applicants must be able to work weekends, holidays, midnight shift, middle shift, or dayshift as assigned--no exceptions. This is a professional position taking 9-1-1 and other emergency calls for help from the public, and dispatching those calls to the appropriate agencies. County application required and testing required. Must pass computer test with 85% or higher. Other: Hearing Test required at applicant's expense. Applications must be submitted no later than 4 p.m. on Friday, February 1, 2008. 1-14-2008

Emergency Dispatcher I

Prince George's County (Landover, Md.), salary: $33,755.00 to $72,278.00 annually. The Office of Human Resources Management is seeking to establish a register of eligibles to fill current and future Emergency Dispatcher I/II positions in Public Safety Communications (PSC), Office of Homeland Security. Incumbents at this level are involved in all aspects of operations to dispatch appropriate personnel/units based on data from the Computer Aided Dispatch system. Incumbents maintain the status of all personnel/units assigned to their channel of operations. Incumbents work under the general supervision of a designated supervisor. Incumbents in these positions receive shift differential pay in addition to the base salary. Minimum Qualifications: High School graduate or GED certificate plus one year of dispatching experience in a public safety or emergency medical services environment; or an equivalent combination of related training, education and experience; or an incumbent Emergency Dispatch Aide with six months experience within Public Safety Communications. New applicants must pass a Computerized Emergency Dispatcher & Call Taker (Dispatch Aide) Pre-Employment Test. Each applicant must include information which clearly demonstrates the above qualifications for this position. Desirable qualifications: Proficient with Window Applications/Software (e.g. Windows 2000, XP etc.). Closing date: All completed applications (walk-in, postal mail and courier mail) must be received in the Office Of Human Resources Management (OHRM) by 5 p.m., on December 31, 2008. The Prince George's County Government, Office of Human Resources Management. 1400 McCormick Drive, Suite 159, Largo, MD 20774. Applications can be obtained at the Office of Human Resources Management or any branch of the Prince George's County Memorial Library System or downloaded from the County’s Web site. 2-15-208

Police Dispatcher

Town of Rocky Hill (Conn.), starting salary is $40,592.81 including a liberal benefits package. The Town of Rocky Hill is seeking interested persons to apply for the position of Full-Time Police Dispatcher. Download (pdf) the full job description or an application form. Completed applications are to be returned to:  Deputy Chief William Keehner, Rocky Hill Police Department  699 Old Main St., Rocky Hill, CT 06067-1517. Applications must be received by no later than 4:30 p.m., July 13, 2007. 6-12-2007

E911 Dispatcher

Waltham (Mass.) will be holding an Open Civil Service Competitive Exam for E-911 Emergency Telecommunication Dispatcher on Saturday, November 17, 2007 at 9:00 A.M., at the Waltham Senior High School, 617 Lexington Street, Waltham, MA. Applications are available at the Treasurer’s Office, 610 Main Street, and the Personnel Department, 119 School Street, Monday - Friday, 8:30 a.m. to 4:30 p.m., or at the Waltham Police Station, 155 Lexington Street, Waltham, MA, front counter. The last filing date is November 9, 2007.  There is a $60.00 application fee for either exam. Cash and Money Orders only. No personal checks will be accepted. If you are receiving Federal or State Public Assistance, the fee may be waived, with verification. Waivers are available at the Personnel Department, Government Center, 119 School Street. For more information contact the Personnel Office at (781) 314-3355. 10-22-2007

Communications Clerk Trainee

Worcester County (Md.), $28,386 annually. Nestled between the Chesapeake Bay and the Atlantic Ocean, lies Maryland’s only Seaside County; offering a unique blend of our Ocean City resort and the country ambience in central and southern communities. The Worcester County Commissioners are accepting applications for the following position in Snow Hill, MD. The successful candidate for this rewarding, highly responsible position will possess the skills necessary to answer and dispatch emergency calls to police, fire and ambulance agencies and complete required reports. Qualifications of the position include but are not limited to: high school diploma or GED, proficient computer and typing skills, exceptional oral and written communication skills, the ability to sit for long periods of time, work calmly under stressful situations, and obtain certifications in National Crime Information Center, Maryland Inter-Agency Law Enforcement System, Emergency Medical, Fire, and Police Dispatch, Emergency Communication Specialist and CPR certification within 18-months of employment. Scheduling requirements include night, weekend and holiday work and the ability to work overtime with little or no notice. All applicants must successfully complete a 3-hour pre-hire test to qualify for personal interview. We offer an excellent benefits package in addition to salary. Qualified applicants may apply by Friday, September 28 2007 to: Human Resources Dept., Worcester County Government Center, One West Market St., Room 1301, Snow Hill, MD 21863. umanresources@co.worcester.md.us. (410) 632-0090 or fax (410) 632-5614. EOE 9-5-2007

Director of Public Safety Telecommunications

The City of Bridgeport (Conn.), Salary Range: $89,808 to $102,008. We are holding an open competitive examination for a Director of Public Safety Telecommunications on a date in the near future. When the exact date and location are determined, the applicants will be notified. Three years of supervisory experience in a similar or related public safety organization, an in depth understanding of the essential functions of a public safety dispatch center, past managerial experience in the oversight of organizational budgets, experience in the development and revision of policies and directives. Possess, or the ability to obtain, a valid Connecticut driver’s license. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Bachelor’s degree (BA/BS) from a four year accredited college or university with major course work in Business or Public Administration, Criminal Justice, Information Systems or related field, and considerable experience with computer, radio and other technically related operations plus experience in public safety communications and emergency management; or equivalent combination of education and experience. Must successfully complete a public safety background investigation, including drug and alcohol screening, must maintain highest levels of character, reputation and have no history of dishonesty. Excellent Benefit Package: Civil Service application forms must be completed and submitted to the Civil Service Office. Application forms to be accepted, should be delivered personally or bear a postmark, not later than September 27, 2007. Applications are available at the Civil Service Commission Office, 45 Lyon Terrace, Room 325, Bridgeport, CT 06604, (203) 576-7103. An Equal Opportunity Employer. M/F, AA/DIS 8-29-2007

Communications Specialist

U.S. Marshals Service, Arlington and Falls Church (Virg.), salary range: $43,731.00 to $68,787.00 per year. The United States Marshals Service is the nation’s oldest and most versatile federal law enforcement agency. The missions of the Service include protection of the judiciary, court security, witness security, asset seizure and forfeiture, apprehension of fugitives, prisoner transportation and custody. This position is located with the Operations Support Division and may be filled at the GS-9 or GS-11 level and is subject to position and funding availability. This announcement may be used to fill three vacancies or more. U.S. Citizenship required. The Communications Center operates 24 hours a day, seven days a week, 365 days a year in order to ensure interagency and intra-agency flow of communication, (i.e., National Crime Information Center (NCIC), National Law Enforcement Telecommunications System (NLETS), telephone communications, etc.). Closes Friday, July 6, 2007. Check our Web site for details and application. 6-18-2007

GIS Analyst

Orange County (NY) Department of Emergency Services, starting rate: $22.5197/hour. The work involves responsibility for analyzing, creating and maintaining geographical information systems to support various operations of the department. Responsibilities include utilizing and updating GIS databases in order to create geofiles and maps for the 911 computer-aided dispatch system. The work involves the use of multiple GIS software programs in performing tasks. Does related work as required. xcellent benefits. BA in Urban, Regional or Municipal Planning, Geography, GIS, Cartography or related field and 2 years experience developing and maintaining geographical information systems or 60 credits and 4 years experience working ArcGIS/ArcInfo level and editing topologies preferred. Civil Service exam will be required. Closing date: June 6, 2007. Walter C. Koury, Commissioner, Orange County Department of Emergency Services, 255-275 Main St., Goshen, NY 10924. Fax: (845) 294-8927. Visit our Web site. EOE 5-17-2007

Public Safety Dispatcher

Town Of Bedford (Mass.) Emergency Communications Center, starting salary is $16.35 hour. Full or part-time position anticipated within the Bedford Emergency Communications Center.  Duties include, but not limited to: receiving emergency phone calls and dispatching proper responses for police, fire and emergency medical services. Duties also include clerical and support services for the police and fire departments. Applicants should possess a high school diploma, as well as good typing and communication skills. Successful candidates must be willing to work any shift including holidays & weekends, have no criminal record and be able to successfully complete required departmental training. Full-time position averages 37.5 hours/week working a 4-2 schedule, and includes benefits; part-time position averages 8 hours/week.  Daytime availability is preferred and some daytime training is required, however applicants must also have the ability to fill in for vacant shifts when needed; experience preferred, but will train if necessary. Applications may be picked up at the Bedford Police Station, in the lobby, 2 Mudge Way, Bedford, MA or downloaded at our Web site. Resumes and applications may be mailed to: Human Resources Office Town of Bedford, 10 Mudge Way, Bedford, MA 01730. RE: Dispatch, or fax to (781) 275-6310. Applications received by April 27, 2007 will receive preference. The Town of Bedford is an Affirmative Action/Equal Employment Opportunity Employer. 4-9-2007

Executive Director - Emergency Telecommunications Board

State of Massachusetts, $1,864.54 to $3,817.33 bi-weekly. In accordance with M.G.L. Chapter 6A the Statewide Emergency Telecommunication Board (hereinafter the "Board") coordinates and effects the implementation and maintenance of enhanced 911 services in the Commonwealth. The Board is comprised of twenty-one ex-officio and gubernatorial appointees. The Executive Director shall report to the Board for purposes of program policy and to the Undersecretary of Public Safety for Forensic Sciences for purposes of program administration. Duties: The incumbent shall oversee and direct the day to day operations of all personnel associated with the enhanced 9-1-1 system, including but not limited to the Deputy Executive Director and the Fiscal Director. The Executive Director administers an operational budget of approximately $7 million and a staff of 15 employees. The incumbent shall be responsible for overseeing the implementation of a system conversion upgrade with contracts in excess of $100 million. This conversion project is a statewide initiative in which the legacy 9-1-1 answering equipment is being replaced by the more contemporary Vesta equipment. Download (pdf) the full job description. Resumés due April 21, 2007. 4-16-2007

Public Safety Dispatcher

New Canaan (Conn.) Police Department, salary: $40,754 to $48,424. Full and part-time positions available. Job Description: Exciting and rewarding public service position with normal and customary benefits. Dispatchers answer emergency and service calls from the public and dispatch police units. Minimum Qualifications: Applicants must be at least 21 years of age, high school diploma or equivalent, and have basic computer skills. Download application at www.newcanaanpolice.org - Recruitment and Testing. For more information contact: Sgt. J. DiFederico, (203) 594-3506, e-mail. Equal opportunity employer M/F/D/V. Closing date for applications is April 18, 2007. 3-13-2007

Communications Manager

Richmond (Virg.) Ambulance Authority Communications Center, salary range: $50,000 to $65,000. The mission and purpose of this position is to manage the Richmond Ambulance Authority (Virg.) Communications Center through the Supervision of Senior Status Controllers, status controllers and Non-Emergency call taking personnel while ensuring acceptable radio etiquette, deployment to calls, routing, and posting practices such that 100% compliance with all clinical/dispatch policies is achieved. Download (pdf) the full job description for more information and contacts. 3-13-2007

Public Safety Product Trainer

Northrop Grumman Information Technology (Chantilly, Virg.). The CommandPoint product line of the Northrop Grumman Information Technology’s Commercial, State, and Local Group Public Safety Products Division seeks a Product Trainer to provide direct, multi-faceted, tailored training support to internal staff elements and external clients. Primarily, the Product Trainer applies first-hand familiarity with the CommandPoint Computer-Aided Dispatch (CP-CAD) system and associated CommandPoint™ applications to develop and present training packages in support of Public Safety customers. Product Trainer’s contribution to the training cycle includes technical writing (training manuals, user’s guides, checklists, and handbooks), training development (scripted according to client needs), and training presentation (end-user training, train-the-trainer sessions, and data administration training). The Product Trainer assists the Training Manager ensure training presentations and products accurately reflect and transfer CommandPoint™ functionality and documentation to the intended audiences. Position requires collateral duty as a functional analyst, assisting product development and mission assurance with testing, gap analysis, and functional design reviews. Performs on-site system verification testing prior to the commencement of training. Position requires working closely with developers to resolve issues, and the Product Trainer must maintain a current-build working knowledge of CommandPoint CAD and associated applications. Drafts and delivers capability studies and conducts functional demonstrations to potential customers. Accomplishes technical writing assignments in response to requests for proposals. Work will be performed independently and as part of a team, depending on assignment. Travel to client sites will be required. Final position level will be determined by qualifications. Job Qualifications: Bachelor’s degree required with a strong (5 to 7 years) teaching / training / adult education background. Solid, verifiable technical writing skills essential. Minimum five years public safety experience (Police / Fire / EMS field, call taker or dispatch assignment) critical. Candidate must be detail-oriented and highly-analytical. Keen and creative problem-solving capabilities highly desired. Must possess outstanding interpersonal, oral and written communication skills. The successful candidate will ultimately represent Northrop Grumman IT as the entry point for CommandPoint training issues before chief departments and municipalities nationwide. Must be willing to re-locate to Northern Virginia area, and must be willing to travel. Must be able to lift 50 pounds. Please apply at our Web site. 3-7-2007

Communications Officer

Henrico County (Richmond, Virg.) starting salary $30,437.97 annually. Benefits include vacation/sick leave, medical/dental coverage, career development program, retirement program and others. Examples of Work: Receives reports by telephone, teletype or radio for public safety services, determines the nature of requests by citizens for service, decides the proper priority, the number and type of units to be dispatched and the driving response code, monitors message traffic from the National Crime Information Center, Virginia Criminal Information Network and the Division of Motor Vehicles. Constantly monitors the status of field units to ensure officer safety and availability for service, monitors and controls inter-unit communications, monitors radio traffic emanating from other jurisdictions and coordinates mutual aid when required, tests communications and related special equipment as required, operates multi-purpose computer terminals interfaced with radio/telephone consoles, supplies information to other agencies, offices and the to the public. Qualifications: Must be at least 18 years of age, High School Graduate/GED, Ability to operate a computer terminal keyboard, Must pass a computerized test, must complete all state mandated certification programs. Closes March 4, 2007. Visit our Web site for more information, or apply online. 1-2-2007

Communications Supervisor for Training and Administration

Cambridge (Mass.) Emergency Communications Department, base salary rate: $26.645-$31.153/hr (6 steps) (55K-64K/annual). Apply by February 26, 2007. Download (pdf) the full job description or surf our Web site for more information. 2-2-2007

Computer Systems Administrator

Stamford (Conn.) Emergency Communications Center, salary range $70,696 to $90,829. Completed City of Stamford application and application supplement should be submitted as soon as possible. For application and further information, visit the City Web site, or contact the City of Stamford Human Resources Division, 888 Washington Blvd., P.O. Box 10152, Stamford, CT 06904-2152, phone (203) 977-4070 or fax (203) 977-4075 or e-mail. The City of Stamford is an EOE/AA Employer. 2-13-2007

Communications Specialist

The City of Goose Creek (SC), pay range: minimum: $25,000, midpoint: $30,840, maximum: $38,040. We are seeking qualified applicants for the position of Communications Specialist. Successful candidate will have a high school diploma or equivalent and one year experience in the emergency dispatching or law enforcement related field. Ability to obtain and maintain certification. The City of Goose Creek offers competitive salaries and a comprehensive benefits package. Please submit a resume to: City of Goose Creek, Joellyn Robbins, HR Director, P. O. Drawer 1768, Goose Creek, SC 29445-1768. E-mail: jrobbins@cityofgoosecreek.com. Equal Opportunity Employer 2-20-2007

Systems Operations Administrator - Computer Aided Dispatch (CAD) Administrator

Richmond (Virg.), salary range: $56,293 to $92,463. The 911 Center servicing the City of Richmond, Virginia is seeking a highly qualified, motivated team player to work with the Department of Information Technology Public Safety Application Development Team and Intergraph Corporation to design, configure, test and implement a new Intergraph SQL 2005-based I/CAD System and related Intergraph suite of products including but not limited to I/Calltaker, I/Dispatcher, I/Mobile, I/Q&A, I/NetViewer, I/NetDispatcher, I/Fire Station Alerting, I/Fire Station Printing, I/MARS, I/Tracker and I/Page. Following the post-implementation period, the CAD Administrator will be responsible for the day-to-day operation of the CAD System, attached devices and interface products with backup support provided by the 911 GIS Manager and the DIT Public Safety Team. The CAD Administrator will supervise and direct the 911 GIS Manager. Position is open until filled. Please submit a City of Richmond application to: Ms. Lorraine Adeeb - HR Division Chief, City of Richmond Police Dept., 200 West Grace St. – 5th flr., Richmond, Virginia 23220. Applications may be obtained at our Web site, or download (pdf) the full job description. A resume may accompany your application, but is not accepted in lieu of a completed City of Richmond application. Only applicants selected for an interview will receive a written response. 2-28-2007

Emergency Dispatcher

Bedford (NH), $14.60 to $20.06 per hour. Closes January 30, 2007. Surf their Web site for full information.

Complaint Clerk

Waterbury (Conn.), $12.73 to $17.33 per hour. This is 40 hour per week position working rotating shifts. Applications may be obtained on our Web site or at the Civil Service Office, Chase Municipal Building, 236 Grand St., Waterbury, CT 06702. The application must be in our office by 4:50 p.m. on January 30, 2007. Download (pdf) the full job description. 1-19-2007

Calltakers and Telecommunicators

The Raleigh-Wake (NC) Emergency Communications Center seeks professional career Calltakers and Telecommunicators. Current starting salaries: $28,241.72 and $30,765.82, topping out at $47,025.57 and $51,895.26 respectively. Excellent benefits package includes paid employee medical, dental, and life insurance, with retirement, tuition assistance and longevity awards. Promotional opportunities exist for those desiring to become part of a dynamic and progressive public safety team. Successful applicants must pass an onsite multi-tasking and typing test, and meet established requirements. The City of Raleigh is recognized worldwide as one of the best places to live. Within a three hour drive of both the scenic Smokey Mountains and abundant Carolina beaches, it also offers almost 450 flights per day on twenty-five airlines serving thirty-eight domestic and international destinations. However, you’ll be able to find plenty to do without leaving town. As the state capital, Raleigh is home to many excellent museums, institutions, and restaurants, as well as NC State and ACC athletic events. The Stanley Cup champion Hurricanes play here, sharing their arena with famous entertainers. If you prefer outdoor activities, the temperate climate supports year round access to a diverse park system and several golf courses. The Emergency Communications Center uses state of the art technology and receives more than 851,000 inbound calls per year. We are actively seeking CALEA and NAED Accreditation. Formalized classroom training is provided for probationary employees at our dedicated training center, reinforced with continuing in-service education. Raleigh-Wake supports the growth of our staff. Many of our employees hold ENP certification and are active in public safety organizations. If you are looking for a lifetime career in 9-1-1 in a professional environment, we’d love to talk! Visit our Web site or call Deputy Director Kelly Palmer (919) 890-3536 for more information. The City of Raleigh is an equal opportunity employer. 1-19-2007