East

Public Safety Dispatcher

City of Meriden (Conn.), Certified and Non-Certified, full-time. This is a Civilian position in a Police & Fire Dispatch Center. Requires rotating between 3 shifts, weekends, and holidays, with considerable clerical, keyboarding and communication skills. Must be able to speak and understand English. Bilingual is a plus. Preference and additional pay for certified dispatchers with recent municipal experience. Full benefit package. Send resume or applications. to City Hall, Personnel Dept., 142 E. Main St. Meriden, or visit our Web site. Last date to apply is December 30, 2011. E.O.E. Women and Minorities strongly urged to apply. 11/16/2011

Law Enforcement Dispatcher

National Park Service, U.S. Park Police (Wash., DC), salary range $37,983 to $60,765 per year. This critical/sensitive position is located in the Services Division, Technical Services Branch, Communication Section, United States Park Police, Washington, D.C. Ensures effective dispatch operations for the Force, other law enforcement and public safety agencies, operational personnel and the public. The position serves in the Communications Center and is responsible for providing full emergency and non-emergency law enforcement, Homeland Security, Presidential/Vice President and dignitary dispatching services 24-hours/day, seven days a week. The incumbent receives, transmits, refines, and analyzes data for dissemination. Open until Dec. 30, 2011. Download (pdf) the full job description, or find more information and apply on-line at USA Jobs. 12/15/2011

Emergency Communications Specialist Trainee

Fauquier County (Virg.), minimum starting salary: $30,929.60. Answer phone calls on 911 phone lines and non-emergency lines for the Fauquier County Sheriff’s Office Communications Division; Interview callers to obtain essential information and record data on incidents as they develop; Analyze calls for priority level of emergency response and take or recommend an effective course of action to protect life and property by applying complex police and fire policies and procedures; Broadcast calls for service to police/fire filed units, order services requested by field units, dispatch and/or cancel field unit back-up assistance and monitor field units for service availability; Operate sophisticated computer-aided dispatch radio and phone systems and accurately enter information into the computer, including brief descriptions of crimes, incidents, or other emergencies; Maintain composure and professionalism when dealing with hostile or frightened callers during stressful or rapidly changing situations; Prepare and maintain records and files – prepare reports. Download (pdf) the full job description, and visit our Web site to apply. Application deadline: Nov. 30, 2011. 11/18/2011

Law Enforcement Dispatcher II

Massachusetts Emergency Management Agency (Framingham), salary range: $39,399.36 to $53,655.16 annually. The Communications Dispatcher is responsible for a wide range of duties, including answering telephones, communicating by radio and other means with MEMA staff and other agencies, maintaining situational awareness, providing timely information on emergency events and incidents to MEMA staff, other agencies, local emergency management directors and others. The position requires good oral communication skills, good writing skills, ability to multi-task and work under pressure. This person will serve as the emergency point of contact for the agency when dealing with a range of emergency situations and will be responsible for answering phones, operating two way radios, monitoring public safety radio frequencies and the media and will follow protocols for providing emergency notifications and handling emergency and routine agency communications. The dispatcher will utilize various equipment for emergency and non-emergency notification and response for various emergencies and events, including but not limited to weather-related emergencies, hazardous material (hazmat) incidents, nuclear power plant incidents, mass casualty and mass fatality incidents, and other emergency and disaster related situations. Communications Dispatchers are responsible for maintaining and updating the MEMA electronic duty log and utilizing various computer databases and communications systems. Dispatchers are required to be available to work days, nights, weekends and holidays to ensure twenty-four hour coverage. Perform other related work as assigned or needed. Visit the HR Web site for full information and to apply. Application deadline: August 23, 2011. 8/10/2011

Emergency Communication Technician – Police Dispatcher

City of Falls Church (Virg.) Police Department, salary range: $36,921+ depending upon qualifications and previous experience. This is a tremendously rewarding opportunity for those suited by aptitude, temperament and situation. This job and the conditions under which it is performed will not suit all individuals. As a condition of employment, finalists will undergo a background check, polygraph examination, and drug screening. We have an opening for a full-time Emergency Communications Technician. An Emergency Communications Technician Selection Test will be administered on Friday, July 22, 2011, at 9 a.m. and 1 p.m. in the City Hall Training Room, 300 Park Avenue, Falls Church, VA 22046. Registration will be limited to the first 30 applicants. Download (pdf) the full job description. To Apply: Call (703) 248-5006 to register for the exam and call (703) 248-5205 to request a Personal History Statement. 6/28/2011

Training/Quality Assurance (QA) Coordinator

Litchfield County Dispatch Inc. (Torrington CT), We are responsible for answering 911 calls and dispatching Police, Fire and EMS emergencies for 20 northwest CT towns. LCD is seeking a Training/QA Coordinator who will be responsible for coordinating and directing LCD’s training activities and perform Quality Assurance and Quality Improvement functions of LCD’s daily operations. Qualifications and application instructions are available at our Web site. Applications must be received by June 3, 2011. 5/23/2011

Emergency Communications Specialist Trainee

Fauquier County (Virg.), $30,929.60 per year minimum starting salary. Emergency Communications work is difficult but rewarding, allowing employees to truly make a difference in the lives of fellow citizens. It involves the need for great focus and attentiveness during calls because the cost of mistakes can be serious and /or life threatening. The department is staffed 24 hours a day, 7 days a week. Mandatory overtime will be required during critical incidents or to maintain staffing levels. The job requires a combination of public service commitment and strong technical skills that can be learned on the job during the training period. Download (pdf) the job description for full information and how to apply. Application deadline: April 8, 2011. 3/30/2011

9-1-1 Dispatcher

Fairfax County Department of Public Safety, $37,292 to $43,170 per year. This is a highly responsible and rewarding public safety position. Employees work an assigned 12.5-hour shift, either 6:30 a.m. to 7:00 p.m. or 6:30 p.m. to 7:00 a.m. on scheduled days of the week. Employees are scheduled off every other weekend (Friday through Sunday), and work approximately 177 days per year. Incumbents must pass a rigorous training Academy to include successful completion of all testing requirements. During the Academy training period, the individual will work an 8-hour day or evening shift depending on class assigned. During the Academy and on-the-job training period of approximately 20 weeks, employees are restricted from additional outside employment or taking other classes unless assigned by the agency. Receives and processes 9-1-1 emergency and non-emergency calls from the public using a specialized telephone system. Gathers, classifies and supplements pertinent information obtained from the caller and enters it into the computer aided dispatch (CAD) system. Operates a CAD console equipped with multiple computer terminals, including mapping, aerial photography and a radio console with multiple radio channels to dispatch police and fire-rescue units. Monitors and controls a large number of public safety resources throughout Fairfax County. Queries and enters information (e.g., stolen articles, wanted persons, missing persons) from the Virginia Criminal Information Network (VCIN) and National Crime Information Center (NCIC) data files. This announcement is to create an eligibility list, which is a pool of applicants who are eligible to fill these positions. There will be multiple positions filled from this announcement. This recruitment is for the training academy class that will begin on Monday, June 6, 2011. Closes March 25, 2011. Visit our Web site for full information and to apply on-line. 3/6/2011

Public Safety Dispatcher I

The City of Stamford (Conn.), salary range: $57,621 to $68,060 (starting salary shall normally be at the lower rate.). We are seeking qualified applicants for the position of Public Safety Dispatcher I. Minimum requirements include graduation from an accredited high school. Applicants must possess or be able to obtain within one year of hire all certifications, including but not limited to Emergency Medical Dispatch and NCIC. Qualified applicants must participate in a comprehensive, competitive examination process designed to test for required skills and abilities. Offers of employment will be made conditionally upon successful completion of a comprehensive background check. Applications can be obtained at our Web site or City of Stamford, Human Resources Department, 888 Washington Boulevard, Stamford, Connecticut 06904. A resume and/or other correspondence will not be considered as equivalent to an application. The closing date for this position is March 4, 2011. For additional information call the Human Resources Department (203) 977-4070. Equal Opportunity Employer. 2/18/2011

Public Safety Dispatcher

City of Staunton (Virg.), hiring range $13.15 to $15.12 per hour plus benefits. Receives emergency and non-emergency calls, by radio and telephone, from citizens and public safety personnel. Dispatches police, fire, & rescue personnel in response to the identified need and accurately documents all related incidents. Position requires the dispatcher to become certified in and provide Emergency Medical Dispatch (EMD) instructions to 911 callers involving critical illness or injury. Position requires the ability to work in stressful situations, prioritize tasks, make decisions quickly and have strict attention to detail. Excellent organizational skills, keyboarding skills, customer service skills, the ability to adapt to new computer programs and the ability to work in a team environment required. Individual must be able to work a 12-hour shift: 7 p.m. to 7 a.m., or 7 a.m. to 7 p.m., including week-ends and holidays. Applicants are subject to a criminal records check and an extensive background investigation. Candidates who have been convicted of a felony or a crime involving moral turpitude will be disqualified. Applications can be obtained at VEC, or at 116 W. Beverley Street, Staunton. Application deadline end of business day January 21, 2011. EOE 1/4/2011

Communications Center Executive Director

South Shore Regional Emergency Communications Center (SSRECC, Mass.), salary for the exceptional incumbent ranges up to $90,000, fully benefited. Incumbent works under the general direction of the SSCRECC governing board, planning and directing the operations of the Center located in Hingham, MA, ensuring the efficient dispatch of emergency services to the member municipalities and the public. Incumbent will be expected to provide a strong leadership presence that promotes the SSRECC mission, vision and strategic plans needed to operate a large communications center. Supervises and evaluates all personnel employed or assigned and maintains oversight of all human resources and labor relations issues. Administers operating and capital budgets associated with the Center. Represents the Center on local, regional and national boards relating to public safety communications, establishing credibility in legislative and regulatory policy and industry alliances. Must have a thorough working knowledge of dispatching and call receiver techniques, practices, procedures, protocols and related equipment to public safety telecommunication systems, as well as pertinent statutes and regulations as related to the operations of a regional communications center. Incumbent is required to have a Bachelors Degree in Business or Public Administration or related field or 2 years of college level courses including Fire or Police Science, emergency telecommunications and management. Must have 5 years of increasingly responsible management experience in the Public Safety emergency service field and 5 years of supervisory experience or equivalent education and experience. EMS and municipal work experience preferred. Must be skilled in computer programs and applications. Send letter of interest and resume to Human Resources, 210 Central Street, Hingham, MA 02043. Fax: 781-741-1454. Deadline: January 7, 2010. EEO. M/F/V/D 12/10/2010

911 Emergency Services Telecommunicator

City of Danville (Virg.) Emergency Services Department, starting salary $28,057 annually. The Department of Emergency Services has an openings for a 911 Emergency Services Telecommunicator to perform intermediate technical work, answering 9-1-1 calls, dispatching for emergency and non-emergency requests. Must be able to handle multiple tasks and cope with stressful situations. Position requires excellent oral and written communication skills. Education and experience equivalent to graduation from high school and experience using computers and communication equipment required. Certification as an Emergency Medical Dispatch, Emergency Fire Dispatch, and Emergency Telecommunicator by the National Academy of Emergency Dispatch (NAED), VCIN, CPR, and Criminal Justice within one year of hire date. Work schedule is rotating day to night shifts, including holidays, weekends and rotating on-call shifts. Apply by November 12, 2010. Apply at our Web site. EOE 10/26/2010

Emergency Dispatcher I/II

Prince George’s County (MD), salary range $35,463 - $78,595. Typical duties: Receives emergency and non-emergency calls for police, fire and rescue services; enters accurate and pertinent information in the Computer Aided Dispatch system; maintains status on all personnel units assigned to the channels; responds to public safety personnel request for information; performs supervisory duties and other related assignment as directed.  Minimum Qualifications: To qualify: 1. High School graduate or GED certificate plus one (1) year of dispatching experience in a public safety agency or emergency medical services environment; 2. Pass a computerized examination; 3. Pass a background investigation completed by Prince George’s County, Public Safety Investigations. Closing Date: December 30, 2010. For more information:  Download the enclosed job description or visit our Web site. Prince George’s County, Office of Homeland Security, Public Safety Communications, 7911 Anchor Street, Landover, MD. 1/14/2010

Telecommunicator II

Waterbury (Conn.) Civil Service Commission, salary: $18.78 to $ 25.00 per hour (Note: New hires start at the beginning of the range). Examples Of Work: This position is the second in a three classification series. This is specialized work receiving and dispatching emergency and administrative messages over a combined public safety 911 communication system. Accepts 911 calls, entering call information onto a computer system, providing emergency medical dispatch for calls involving critical illness or injury, and dispatching these calls via radio, or computer aided dispatch system to the proper responding personnel. Makes decisions in response to emergency calls for assistance involving medical emergencies, ambulance service, police and fire assistance, TDD file typing for the deaf and hospital calls. Operates an emergency communication system, receives radio calls from emergency responders and provides information to assist with the response. Refers matters requiring immediate departmental action to the supervising personnel. Refers non-emergency calls to other appropriate personnel. Logs all information received and dispatched. Obtains pertinent information such as the nature of incident, location, units needed complainant’s information, etc. Types information into computer and assigns priority codes accordingly. Cross-indexes and files documents pertaining to missing persons, stolen motor vehicles, etc. Assists sworn personnel in clerical duties and researching of complaints. Assists in general supervision of subordinate staff when necessary Performs other related work as required. Required knowledge, skills and abilities: Knowledge of the methods of operating sophisticated radio transmitting and receiving equipment. Knowledge of State of Connecticut 911 operating system and rerouting of 911 emergency calls. Demonstrated ability to carry out written and oral instructions. Ability to exercise good judgment. Ability to supervise 911subordinate staff when necessary. Ability to learn rules, regulations and procedures for dispatching fire, police and ambulance units. Ability to perform routine and repetitive tasks with a high degree of accuracy and mental alertness. Ability to react quickly and calmly in emergencies. Ability to reconstruct 911 tapes and radio calls. Ability to learn to operate computer programs with speed and accuracy. Skill in typing accurately and at a reasonable rate of speed. Ability to work various shifts and be flexible about days off. In order to be considered for this position you must indicate on your application that as of the closing date you have the following experience: Completion of a high school diploma or GED and one year of experience as a 911 Operator/Dispatcher. In addition you must also have all of the following • Applicants must be of good moral character and habits. A thorough character and background investigation of each applicant will be made prior to certification and appointment. • Must have previously held an Emergency Telecommunicator Certification with the ability to obtain a current certification within 6 months of certification to the position. • Must have the ability to obtain a C.O.L.L.E.C.T certification within 6 months of certification to the position. • Must have the ability to become M.R.T. certified within 6 months of certification to the position. • Ability to work various shifts and be flexible about days off. Fringe Benefits: Choose from three available health insurance plans (employee contributions vary) Prescription Drug Rider, Dental Plan, Group Life Insurance for Individual; Retirement Plan; paid holidays; paid vacation; paid sick leave; personal days. Important: 1. Veterans – Veteran’s points will be awarded in accordance with the Connecticut state statute. Five for non-disabled veterans, 10 for disabled veterans. Proper documentation must be submitted to the personnel director before the date of the examination. Last day for filing: Applications, which may be obtained by visiting our Web site at the Civil Service Office, Chase Municipal Building, 236 Grand St., Waterbury, CT 06702 and must be on file by 4:50 p.m. on November 11, 2009. 10/23/2009

Fire Alarm Dispatcher

New York City (NY) Fire Department, $20,316 per year, with incumbents receiving increments reaching $50,127 per year at the end of five years employment. Download (pdf) the full job and test description. Closing date: August 25, 2009. The multiple-choice test is expected to be held Sat., Nov. 14, 2009. 8-10-2009

Assistant Director of Emergency Services

Danville (Virg.), starting salary $40,000 to $50,000 per year depending on qualifications. The City of Danville Department of Emergency Services is seeking an Assistant Director who primarily: Supervises the operations and staff of the 911 Communications Center; Handles administrative duties for the City’s 911Communications Center. Responsible for training of communications employees, scheduling and employee evaluations. Monitors customer service feedback. Develops and recommends amendments to departmental policies and procedures to ensure continuing compliance with local, state and federal laws and regulations. Acts as a liaison with local, state and federal law enforcement agencies, fire services, EMS and emergency management agencies. Ability to supervise, train, motivate and discipline authorized personnel; Ability to evaluate organizational needs for emergency services programs; Ability to communicate effectively orally and in writing. Perform professional work assisting with the planning, development, supervision, and administration of the Emergency Management Services program including the 911 Emergency Operations Center and the Ambulance and Emergency Medical Service (EMS) system, rescue, and emergency incident scenes and operation and supervision of the City’s emergency communication center systems, including mobile command communications vehicle. Education and/ or experience equivalent to graduation from an accredited college or university in business administration, public administration, emergency services or related field and some experience in emergency management, telecommunications, or public safety. Interested applicants should submit a completed City of Danville application, confidential resume with cover letter to the Human Resources Department, 427 Patton Street, Room 300, Danville, VA 24541. Please visit our Web site to download an application. Apply by August 28, 2009. EOE 8-12-2009