Deputy Director of Public Safety Communications

Bridgeport (Conn.), expected Salary Range: $82,881 to $91,169, plus excellent benefit package. The Civil Service Commission of the City of Bridgeport is announcing an open competitive examination for a Deputy Director of Public Safety Communications. When the exact date and location are determined, the applicant will be notified. General Definition of Work: This is a high level professional and administrative position involving the responsibility for exercising supervision, leadership and administration of staff and programs under the general policy guidance of the Director and in accordance with modern standards of administration. Acts as Director as assigned or in the absence of Director; represents the interests of the Department as assigned; performs difficult professional and managerial work within the Emergency Communications Center; ensures consistent interpretation and use of City/Departmental/Division policies to effectively serve the public and minimize liability; performs related work as required. Qualifications: Requires three years of experience as a Public Safety Communications Specialist (a.k.a. 911 dispatcher) with at least one year as a supervisor. Any combination of education and experience equivalent to graduation from an accredited two year college or technical school with study in communications and/or public safety. Experience in customer relations and extensive computer skills are mandatory. Must possess or the ability to obtain a valid State of Connecticut driver’s license. Must successfully complete a public safety background investigation, including drug and alcohol screening, must have maintained the highest levels of character, reputation. Applications: Each candidate must complete an application form supplied by the Commission and file it at the Office of the Commission. Application forms, to be accepted, should be delivered personally or bear a postmark, not later than July 24, 2008.CIVIL SERVICE COMMISSION, City Hall, 45 Lyon Terrace, Room 325, Bridgeport, Connecticut 06604. 203-576-7103. An Equal Opportunity Employer M/F 6-13-2008

Communications Specialist

New York State Police, starting salary $28,872. Written test Sept. 6, 2008. Applications must be postmarked no later than Aug. 1, 2008. Download (pdf) the full job description. 7-14-2008

Public Safety Dispatcher

Bangor (Maine), is seeking to fill a full time Public Safety Dispatcher position. The applicant will participate in an oral interview, must be in good health, pass a background check and polygraph examination and participate in an interview with the Chief of Police. The successful applicant will become familiar with computer-based dispatching systems. Training will be provided to the successful candidate to become EDM, CTO and E911 certified. Bangor, ranked first among small cities by a national travel almanac, is an easy drive to Maine’s coastal communities, its beautiful coastline, rugged northern woods, metropolitan Boston and eastern Canada. Starting pay is $12.93 per hour and includes a complete comprehensive benefits package. Increases to the current pay scale are anticipated with the signing of a new collective bargaining agreement. Candidates may locate an application at our Web site. Applications must be received by the Human Resources Department, Bangor City Hall, 73 Harlow Street Bangor, ME 04401 no later than 4:30 p.m. on May 9, 2008. 4-23-2008

Director of Public Safety Telecommunications

City of Bridgeport (Conn.), salary range: $89,808 to $102,008. We are reopening the open competitive examination for a Director of Public Safety Telecommunications. When the exact date and location are determined, the applicants will be notified. Three years of supervisory experience in a similar or related public safety organization, an in depth understanding of the essential functions of a public safety dispatch center, past managerial experience in the oversight of organizational budgets, experience in the development and revision of policies and directives. Possess, or the ability to obtain, a valid Connecticut driver’s license. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Bachelor’s degree (BA/BS) from a four year accredited college or university with major course work in Business or Public Administration, Criminal Justice, Information Systems or related field, and considerable experience with computer, radio and other technically related operations plus experience in public safety communications and emergency management; or equivalent combination of education and experience. Must successfully complete a public safety background investigation, including drug and alcohol screening, must maintain highest levels of character, reputation and have no history of dishonesty. Excellent benefit package. E-mail address must be included and located on the top right corner of the application under your telephone number. Civil Service application forms must be completed and submitted to the Civil Service Office. Application forms to be accepted, should be delivered personally or bear a postmark, not later than March 13, 2008. Applications are available at the Civil Service Commission Office, 45 Lyon Terrace, Room 325, Bridgeport, CT 06604, (203) 576-7103. An Equal Opportunity Employer. M/F, AA/DIS 3-4-2008

Telecommunications Operator

Lehigh County (Penn.) Communications Center, $33,488.00 per year full-time, plus shift differentials. Applicants must successfully pass employment test, oral interview, and criminal background check. The selected applicant must be able to pass a hearing test. On-the-job training is provided for state certifications, which must be maintained in order to remain employed. APPLICANTS MUST complete an application form in order to be considered for this position. If you submit only a resume, you will not be considered. Schedule: Must work any shift assigned, includes weekends & holidays. Experience: Public Safety Experience Preferred. Education: G.E.D. or High School Diploma. Crime check: Criminal background check required. Candidates with current 9-1-1 Certifications (CLEAN/NCIC, Medical Priority EMD, and/or PA State 911 Certification) will be given additional consideration when all other criteria are met. All applicants must be able to work weekends, holidays, midnight shift, middle shift, or dayshift as assigned--no exceptions. This is a professional position taking 9-1-1 and other emergency calls for help from the public, and dispatching those calls to the appropriate agencies. County application required and testing required. Must pass computer test with 85% or higher. Other: Hearing Test required at applicant's expense. Applications must be submitted no later than 4 p.m. on Friday, February 1, 2008. 1-14-2008

Emergency Dispatcher I

Prince George's County (Landover, Md.), salary: $33,755.00 to $72,278.00 annually. The Office of Human Resources Management is seeking to establish a register of eligibles to fill current and future Emergency Dispatcher I/II positions in Public Safety Communications (PSC), Office of Homeland Security. Incumbents at this level are involved in all aspects of operations to dispatch appropriate personnel/units based on data from the Computer Aided Dispatch system. Incumbents maintain the status of all personnel/units assigned to their channel of operations. Incumbents work under the general supervision of a designated supervisor. Incumbents in these positions receive shift differential pay in addition to the base salary. Minimum Qualifications: High School graduate or GED certificate plus one year of dispatching experience in a public safety or emergency medical services environment; or an equivalent combination of related training, education and experience; or an incumbent Emergency Dispatch Aide with six months experience within Public Safety Communications. New applicants must pass a Computerized Emergency Dispatcher & Call Taker (Dispatch Aide) Pre-Employment Test. Each applicant must include information which clearly demonstrates the above qualifications for this position. Desirable qualifications: Proficient with Window Applications/Software (e.g. Windows 2000, XP etc.). Closing date: All completed applications (walk-in, postal mail and courier mail) must be received in the Office Of Human Resources Management (OHRM) by 5 p.m., on December 31, 2008. The Prince George's County Government, Office of Human Resources Management. 1400 McCormick Drive, Suite 159, Largo, MD 20774. Applications can be obtained at the Office of Human Resources Management or any branch of the Prince George's County Memorial Library System or downloaded from the County’s Web site. 2-15-208

Police Dispatcher

Town of Rocky Hill (Conn.), starting salary is $40,592.81 including a liberal benefits package. The Town of Rocky Hill is seeking interested persons to apply for the position of Full-Time Police Dispatcher. Download (pdf) the full job description or an application form. Completed applications are to be returned to:  Deputy Chief William Keehner, Rocky Hill Police Department  699 Old Main St., Rocky Hill, CT 06067-1517. Applications must be received by no later than 4:30 p.m., July 13, 2007. 6-12-2007

E911 Dispatcher

Waltham (Mass.) will be holding an Open Civil Service Competitive Exam for E-911 Emergency Telecommunication Dispatcher on Saturday, November 17, 2007 at 9:00 A.M., at the Waltham Senior High School, 617 Lexington Street, Waltham, MA. Applications are available at the Treasurer’s Office, 610 Main Street, and the Personnel Department, 119 School Street, Monday - Friday, 8:30 a.m. to 4:30 p.m., or at the Waltham Police Station, 155 Lexington Street, Waltham, MA, front counter. The last filing date is November 9, 2007.  There is a $60.00 application fee for either exam. Cash and Money Orders only. No personal checks will be accepted. If you are receiving Federal or State Public Assistance, the fee may be waived, with verification. Waivers are available at the Personnel Department, Government Center, 119 School Street. For more information contact the Personnel Office at (781) 314-3355. 10-22-2007

Communications Clerk Trainee

Worcester County (Md.), $28,386 annually. Nestled between the Chesapeake Bay and the Atlantic Ocean, lies Maryland’s only Seaside County; offering a unique blend of our Ocean City resort and the country ambience in central and southern communities. The Worcester County Commissioners are accepting applications for the following position in Snow Hill, MD. The successful candidate for this rewarding, highly responsible position will possess the skills necessary to answer and dispatch emergency calls to police, fire and ambulance agencies and complete required reports. Qualifications of the position include but are not limited to: high school diploma or GED, proficient computer and typing skills, exceptional oral and written communication skills, the ability to sit for long periods of time, work calmly under stressful situations, and obtain certifications in National Crime Information Center, Maryland Inter-Agency Law Enforcement System, Emergency Medical, Fire, and Police Dispatch, Emergency Communication Specialist and CPR certification within 18-months of employment. Scheduling requirements include night, weekend and holiday work and the ability to work overtime with little or no notice. All applicants must successfully complete a 3-hour pre-hire test to qualify for personal interview. We offer an excellent benefits package in addition to salary. Qualified applicants may apply by Friday, September 28 2007 to: Human Resources Dept., Worcester County Government Center, One West Market St., Room 1301, Snow Hill, MD 21863. umanresources@co.worcester.md.us. (410) 632-0090 or fax (410) 632-5614. EOE 9-5-2007

Director of Public Safety Telecommunications

The City of Bridgeport (Conn.), Salary Range: $89,808 to $102,008. We are holding an open competitive examination for a Director of Public Safety Telecommunications on a date in the near future. When the exact date and location are determined, the applicants will be notified. Three years of supervisory experience in a similar or related public safety organization, an in depth understanding of the essential functions of a public safety dispatch center, past managerial experience in the oversight of organizational budgets, experience in the development and revision of policies and directives. Possess, or the ability to obtain, a valid Connecticut driver’s license. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Bachelor’s degree (BA/BS) from a four year accredited college or university with major course work in Business or Public Administration, Criminal Justice, Information Systems or related field, and considerable experience with computer, radio and other technically related operations plus experience in public safety communications and emergency management; or equivalent combination of education and experience. Must successfully complete a public safety background investigation, including drug and alcohol screening, must maintain highest levels of character, reputation and have no history of dishonesty. Excellent Benefit Package: Civil Service application forms must be completed and submitted to the Civil Service Office. Application forms to be accepted, should be delivered personally or bear a postmark, not later than September 27, 2007. Applications are available at the Civil Service Commission Office, 45 Lyon Terrace, Room 325, Bridgeport, CT 06604, (203) 576-7103. An Equal Opportunity Employer. M/F, AA/DIS 8-29-2007

Communications Specialist

U.S. Marshals Service, Arlington and Falls Church (Virg.), salary range: $43,731.00 to $68,787.00 per year. The United States Marshals Service is the nation’s oldest and most versatile federal law enforcement agency. The missions of the Service include protection of the judiciary, court security, witness security, asset seizure and forfeiture, apprehension of fugitives, prisoner transportation and custody. This position is located with the Operations Support Division and may be filled at the GS-9 or GS-11 level and is subject to position and funding availability. This announcement may be used to fill three vacancies or more. U.S. Citizenship required. The Communications Center operates 24 hours a day, seven days a week, 365 days a year in order to ensure interagency and intra-agency flow of communication, (i.e., National Crime Information Center (NCIC), National Law Enforcement Telecommunications System (NLETS), telephone communications, etc.). Closes Friday, July 6, 2007. Check our Web site for details and application. 6-18-2007

GIS Analyst

Orange County (NY) Department of Emergency Services, starting rate: $22.5197/hour. The work involves responsibility for analyzing, creating and maintaining geographical information systems to support various operations of the department. Responsibilities include utilizing and updating GIS databases in order to create geofiles and maps for the 911 computer-aided dispatch system. The work involves the use of multiple GIS software programs in performing tasks. Does related work as required. xcellent benefits. BA in Urban, Regional or Municipal Planning, Geography, GIS, Cartography or related field and 2 years experience developing and maintaining geographical information systems or 60 credits and 4 years experience working ArcGIS/ArcInfo level and editing topologies preferred. Civil Service exam will be required. Closing date: June 6, 2007. Walter C. Koury, Commissioner, Orange County Department of Emergency Services, 255-275 Main St., Goshen, NY 10924. Fax: (845) 294-8927. Visit our Web site. EOE 5-17-2007

Public Safety Dispatcher

Town Of Bedford (Mass.) Emergency Communications Center, starting salary is $16.35 hour. Full or part-time position anticipated within the Bedford Emergency Communications Center.  Duties include, but not limited to: receiving emergency phone calls and dispatching proper responses for police, fire and emergency medical services. Duties also include clerical and support services for the police and fire departments. Applicants should possess a high school diploma, as well as good typing and communication skills. Successful candidates must be willing to work any shift including holidays & weekends, have no criminal record and be able to successfully complete required departmental training. Full-time position averages 37.5 hours/week working a 4-2 schedule, and includes benefits; part-time position averages 8 hours/week.  Daytime availability is preferred and some daytime training is required, however applicants must also have the ability to fill in for vacant shifts when needed; experience preferred, but will train if necessary. Applications may be picked up at the Bedford Police Station, in the lobby, 2 Mudge Way, Bedford, MA or downloaded at our Web site. Resumes and applications may be mailed to: Human Resources Office Town of Bedford, 10 Mudge Way, Bedford, MA 01730. RE: Dispatch, or fax to (781) 275-6310. Applications received by April 27, 2007 will receive preference. The Town of Bedford is an Affirmative Action/Equal Employment Opportunity Employer. 4-9-2007

Executive Director - Emergency Telecommunications Board

State of Massachusetts, $1,864.54 to $3,817.33 bi-weekly. In accordance with M.G.L. Chapter 6A the Statewide Emergency Telecommunication Board (hereinafter the "Board") coordinates and effects the implementation and maintenance of enhanced 911 services in the Commonwealth. The Board is comprised of twenty-one ex-officio and gubernatorial appointees. The Executive Director shall report to the Board for purposes of program policy and to the Undersecretary of Public Safety for Forensic Sciences for purposes of program administration. Duties: The incumbent shall oversee and direct the day to day operations of all personnel associated with the enhanced 9-1-1 system, including but not limited to the Deputy Executive Director and the Fiscal Director. The Executive Director administers an operational budget of approximately $7 million and a staff of 15 employees. The incumbent shall be responsible for overseeing the implementation of a system conversion upgrade with contracts in excess of $100 million. This conversion project is a statewide initiative in which the legacy 9-1-1 answering equipment is being replaced by the more contemporary Vesta equipment. Download (pdf) the full job description. Resumés due April 21, 2007. 4-16-2007

Public Safety Dispatcher

New Canaan (Conn.) Police Department, salary: $40,754 to $48,424. Full and part-time positions available. Job Description: Exciting and rewarding public service position with normal and customary benefits. Dispatchers answer emergency and service calls from the public and dispatch police units. Minimum Qualifications: Applicants must be at least 21 years of age, high school diploma or equivalent, and have basic computer skills. Download application at www.newcanaanpolice.org - Recruitment and Testing. For more information contact: Sgt. J. DiFederico, (203) 594-3506, e-mail. Equal opportunity employer M/F/D/V. Closing date for applications is April 18, 2007. 3-13-2007

Communications Manager

Richmond (Virg.) Ambulance Authority Communications Center, salary range: $50,000 to $65,000. The mission and purpose of this position is to manage the Richmond Ambulance Authority (Virg.) Communications Center through the Supervision of Senior Status Controllers, status controllers and Non-Emergency call taking personnel while ensuring acceptable radio etiquette, deployment to calls, routing, and posting practices such that 100% compliance with all clinical/dispatch policies is achieved. Download (pdf) the full job description for more information and contacts. 3-13-2007

Public Safety Product Trainer

Northrop Grumman Information Technology (Chantilly, Virg.). The CommandPoint product line of the Northrop Grumman Information Technology’s Commercial, State, and Local Group Public Safety Products Division seeks a Product Trainer to provide direct, multi-faceted, tailored training support to internal staff elements and external clients. Primarily, the Product Trainer applies first-hand familiarity with the CommandPoint Computer-Aided Dispatch (CP-CAD) system and associated CommandPoint™ applications to develop and present training packages in support of Public Safety customers. Product Trainer’s contribution to the training cycle includes technical writing (training manuals, user’s guides, checklists, and handbooks), training development (scripted according to client needs), and training presentation (end-user training, train-the-trainer sessions, and data administration training). The Product Trainer assists the Training Manager ensure training presentations and products accurately reflect and transfer CommandPoint™ functionality and documentation to the intended audiences. Position requires collateral duty as a functional analyst, assisting product development and mission assurance with testing, gap analysis, and functional design reviews. Performs on-site system verification testing prior to the commencement of training. Position requires working closely with developers to resolve issues, and the Product Trainer must maintain a current-build working knowledge of CommandPoint CAD and associated applications. Drafts and delivers capability studies and conducts functional demonstrations to potential customers. Accomplishes technical writing assignments in response to requests for proposals. Work will be performed independently and as part of a team, depending on assignment. Travel to client sites will be required. Final position level will be determined by qualifications. Job Qualifications: Bachelor’s degree required with a strong (5 to 7 years) teaching / training / adult education background. Solid, verifiable technical writing skills essential. Minimum five years public safety experience (Police / Fire / EMS field, call taker or dispatch assignment) critical. Candidate must be detail-oriented and highly-analytical. Keen and creative problem-solving capabilities highly desired. Must possess outstanding interpersonal, oral and written communication skills. The successful candidate will ultimately represent Northrop Grumman IT as the entry point for CommandPoint training issues before chief departments and municipalities nationwide. Must be willing to re-locate to Northern Virginia area, and must be willing to travel. Must be able to lift 50 pounds. Please apply at our Web site. 3-7-2007

Communications Officer

Henrico County (Richmond, Virg.) starting salary $30,437.97 annually. Benefits include vacation/sick leave, medical/dental coverage, career development program, retirement program and others. Examples of Work: Receives reports by telephone, teletype or radio for public safety services, determines the nature of requests by citizens for service, decides the proper priority, the number and type of units to be dispatched and the driving response code, monitors message traffic from the National Crime Information Center, Virginia Criminal Information Network and the Division of Motor Vehicles. Constantly monitors the status of field units to ensure officer safety and availability for service, monitors and controls inter-unit communications, monitors radio traffic emanating from other jurisdictions and coordinates mutual aid when required, tests communications and related special equipment as required, operates multi-purpose computer terminals interfaced with radio/telephone consoles, supplies information to other agencies, offices and the to the public. Qualifications: Must be at least 18 years of age, High School Graduate/GED, Ability to operate a computer terminal keyboard, Must pass a computerized test, must complete all state mandated certification programs. Closes March 4, 2007. Visit our Web site for more information, or apply online. 1-2-2007

Communications Supervisor for Training and Administration

Cambridge (Mass.) Emergency Communications Department, base salary rate: $26.645-$31.153/hr (6 steps) (55K-64K/annual). Apply by February 26, 2007. Download (pdf) the full job description or surf our Web site for more information. 2-2-2007

Computer Systems Administrator

Stamford (Conn.) Emergency Communications Center, salary range $70,696 to $90,829. Completed City of Stamford application and application supplement should be submitted as soon as possible. For application and further information, visit the City Web site, or contact the City of Stamford Human Resources Division, 888 Washington Blvd., P.O. Box 10152, Stamford, CT 06904-2152, phone (203) 977-4070 or fax (203) 977-4075 or e-mail. The City of Stamford is an EOE/AA Employer. 2-13-2007

Communications Specialist

The City of Goose Creek (SC), pay range: minimum: $25,000, midpoint: $30,840, maximum: $38,040. We are seeking qualified applicants for the position of Communications Specialist. Successful candidate will have a high school diploma or equivalent and one year experience in the emergency dispatching or law enforcement related field. Ability to obtain and maintain certification. The City of Goose Creek offers competitive salaries and a comprehensive benefits package. Please submit a resume to: City of Goose Creek, Joellyn Robbins, HR Director, P. O. Drawer 1768, Goose Creek, SC 29445-1768. E-mail: jrobbins@cityofgoosecreek.com. Equal Opportunity Employer 2-20-2007

Systems Operations Administrator - Computer Aided Dispatch (CAD) Administrator

Richmond (Virg.), salary range: $56,293 to $92,463. The 911 Center servicing the City of Richmond, Virginia is seeking a highly qualified, motivated team player to work with the Department of Information Technology Public Safety Application Development Team and Intergraph Corporation to design, configure, test and implement a new Intergraph SQL 2005-based I/CAD System and related Intergraph suite of products including but not limited to I/Calltaker, I/Dispatcher, I/Mobile, I/Q&A, I/NetViewer, I/NetDispatcher, I/Fire Station Alerting, I/Fire Station Printing, I/MARS, I/Tracker and I/Page. Following the post-implementation period, the CAD Administrator will be responsible for the day-to-day operation of the CAD System, attached devices and interface products with backup support provided by the 911 GIS Manager and the DIT Public Safety Team. The CAD Administrator will supervise and direct the 911 GIS Manager. Position is open until filled. Please submit a City of Richmond application to: Ms. Lorraine Adeeb - HR Division Chief, City of Richmond Police Dept., 200 West Grace St. – 5th flr., Richmond, Virginia 23220. Applications may be obtained at our Web site, or download (pdf) the full job description. A resume may accompany your application, but is not accepted in lieu of a completed City of Richmond application. Only applicants selected for an interview will receive a written response. 2-28-2007

Emergency Dispatcher

Bedford (NH), $14.60 to $20.06 per hour. Closes January 30, 2007. Surf their Web site for full information.

Complaint Clerk

Waterbury (Conn.), $12.73 to $17.33 per hour. This is 40 hour per week position working rotating shifts. Applications may be obtained on our Web site or at the Civil Service Office, Chase Municipal Building, 236 Grand St., Waterbury, CT 06702. The application must be in our office by 4:50 p.m. on January 30, 2007. Download (pdf) the full job description. 1-19-2007

Calltakers and Telecommunicators

The Raleigh-Wake (NC) Emergency Communications Center seeks professional career Calltakers and Telecommunicators. Current starting salaries: $28,241.72 and $30,765.82, topping out at $47,025.57 and $51,895.26 respectively. Excellent benefits package includes paid employee medical, dental, and life insurance, with retirement, tuition assistance and longevity awards. Promotional opportunities exist for those desiring to become part of a dynamic and progressive public safety team. Successful applicants must pass an onsite multi-tasking and typing test, and meet established requirements. The City of Raleigh is recognized worldwide as one of the best places to live. Within a three hour drive of both the scenic Smokey Mountains and abundant Carolina beaches, it also offers almost 450 flights per day on twenty-five airlines serving thirty-eight domestic and international destinations. However, you’ll be able to find plenty to do without leaving town. As the state capital, Raleigh is home to many excellent museums, institutions, and restaurants, as well as NC State and ACC athletic events. The Stanley Cup champion Hurricanes play here, sharing their arena with famous entertainers. If you prefer outdoor activities, the temperate climate supports year round access to a diverse park system and several golf courses. The Emergency Communications Center uses state of the art technology and receives more than 851,000 inbound calls per year. We are actively seeking CALEA and NAED Accreditation. Formalized classroom training is provided for probationary employees at our dedicated training center, reinforced with continuing in-service education. Raleigh-Wake supports the growth of our staff. Many of our employees hold ENP certification and are active in public safety organizations. If you are looking for a lifetime career in 9-1-1 in a professional environment, we’d love to talk! Visit our Web site or call Deputy Director Kelly Palmer (919) 890-3536 for more information. The City of Raleigh is an equal opportunity employer. 1-19-2007

Deputy Communications Director

Jefferson County (WV), $41,000 to $48,506 depending upon qualifications. We invite qualified applicants to apply for the position of Deputy Communications Director working in the Emergency Communications Center. Situated in the Eastern Panhandle of West Virginia and part of the DC Metro area, Jefferson County is a rural community rich in history and is one of the fastest growing counties in the state. The Deputy Communications Director is a civilian responsible for assisting with planning and management of a combined public safety communications center and has mid-level administrative responsibilities under the direction of the Director of Communications. The Deputy Communications Director shall provide immediate supervision and direct the activities of the shift supervisors. Minimum Qualifications: Education and experience equaled to an Associate or Bachelors Degree in a related field. Prior management experience in a public safety answering point is highly desirable. A minimum of three years progressive experience as a Supervising Public Safety Dispatcher (shift supervisor) in a public safety answering point is required. The successful candidate shall have the ability to plan, organize and coordinate the work and activity of a public safety communications center; work under pressure, exercise good judgment and make sound decisions in daily and emergency situations. Important and Essential Duties:

• Participates in the selection, orientation, training and evaluation of personnel in the communication center while assuring that staffing levels are maintained by assisting with ongoing recruitment, interviewing, and testing of applicants.
• Plans, coordinates and reviews the work plans for assigned projects and provides administrative direction to dispatch staff.
• • Assigns, motivates and evaluates supervisory staff.
• Coordinates with other Public Safety Agencies in developing and implementing policies and procedures for related communication functions and operations.
• Participates in a variety of team and committee activities within the County.
• Answers inquiries and complaints concerning the activities of Emergency Communications.
• Responsible for creating audio recordings and records of Communications operations under the Freedom of Information Act.
• Responsibility as the Terminal Agency Coordinator (TAC)
• Conducts personnel investigations, investigating complaints, and recommends disciplinary actions.
• Assumes responsibilities of Communications Director in absence of Communications Director.
• Performs other duties as assigned.

A resume’ will not be accepted in-lieu of a completed Jefferson County application and the application and supplemental documents can be obtained by contacting the Emergency Communications Center at (304) 725-4734 or via the Web site. Original applications must be returned Attn: Communications Director, Jefferson County Emergency Communications, 1948 Wiltshire Road, Suite 5, Kearneysville, WV 25430. Closes December 22, 2006. 8-8-2005

Communications Supervisor

The Greene County 911 (Stanardsville, Virg.), salary range $26,722-$41,681. We provide public safety communications services for the entire county and municipalities within. Responsibilities include supervision of personnel and coordination with management staff. Supervisor also identifies, analyzes, initiates, and recommends solutions for operational problems; assists in formulation of policies and procedures for the communication center; prepares staff evaluations; supervises and provides formalized training programs for dispatch personnel; and has additional general public safety communications duties. Applicants must possess: * High School diploma or equivalent, * Considerable knowledge of Emergency 911 Dispatch Center operations, * Working knowledge of Emergency Communications Center systems, equipment, and technology, * Strong and effective interpersonal skills and considerable ability to lead team members in a positive and productive manner, *Excellent communication skills in written and verbal form. Applications can be picked up at the Greene County Sheriff's Office by contacting Bernard J. Brown at (434) 985-8682 ext 501. Position is open October 9, 2006 through October 31, 2006 or until filled. 10-6-2006

Telecommunicator

Upper Merion Township (Penn.) Police Department, salary begins at $34,240.00 depending upon qualifications, plus benefits. We are accepting applications for a Civilian Telecommunicator position to work various shifts (8, 10 & 12-hours) including weekends and holidays. Position requires regular and predictable attendance. Telephone/radio communications and computer entry experience helpful. Prior Telecommunicator experience with basic CLEAN/NCIC, Pennsylvania State Calltaker and Dispatcher Certifications definitely helpful. Typing experience necessary. Applications can be picked up the Upper Merion Township Building 175 W. Valley Forge Rd, King of Prussia, Pa 19406. Applications must be returned by 5 p.m. on Monday, October 9, 2006. Any additional questions can be directed to Charles Bailey, Communications Supervisor at (610) 205-8534 or Cbailey@umtownship.org. A complete Job Description is available. 9-27-2006

Communications Specialist

The Pelham NH Police Department is currently accepting applications for full-time Communications Specialists. Interested persons should forward a resumé to: Pelham Police Department, Attn: Sgt Gary Fisher, 14 Village Green, Pelham, NH 03076. 8-8-2005

Emergency Communications Specialist

Warrenton-Fauquier (Virg.) Joint Communications Center, Starting salary $26,449 to 36,135 plus benefits, based on experience. We currently have an open recruitment for entry level and lateral dispatchers. WFJCC receives E911 calls for the entire county of 63,000 people. WFJCC dispatches for 2 law enforcement agencies and 14 Fire and EMS stations. We are located in the heart of Virginia horse country, 45 miles south of our Nations Capitol, minutes from the Appalachian mountains, 2 hours from the Chesapeake Bay, just a few hours from Atlantic beaches (Va., Md., N.C. & Delaware). Minimum Qualifications: High school diploma or GED; supplemented by college level course work or vocational training in public safety dispatching or radio communications preferred; one (1) year previous experience and/or training involving public safety dispatching or radio communications desired; or any equivalent combination of education, training, and experience which provides the requisite knowledge, skills, and abilities for this job. Must type 35 WPM. Must successfully pass computerized entrance exam with an 80% or higher. Must successfully complete criminal history background investigation, including fingerprinting, and polygraph. Open until filled. Interested applicants must submit a Fauquier County Classified Application Form to: Fauquier County Human Resources Department, 320 Hospital Drive, Warrenton, VA 20186. Position is open until filled. For assistance call (540) 428-8700. Applications may be accessed from the Web site. 6-30-2005

Supervisory Communications Systems Specialist

U.S. Marshall's Service (Arlington, Virg.), salary range:  $65,048.00 to $84,559.00 depending upon qualifications. Download (pdf) the full job description. 8-24-2006

Emergency Communications Deputy Director

James City County (Virg.), salary: $50,907 to $63,633. We need an individual to assist the Director in the management and daily operation of our state-of-the-art 911 Emergency Communications Center. Oversees the work of EC Supervisors and ensures accurate and effective service delivery. Requires Associates Degree in Public Administration, Business Management or related field; extensive supervisory experience in emergency communications; and, considerable knowledge of 911 Public Safety Answering Point Management and of modern computer-aided dispatch software systems and related technologies. Contact: James City County Human Resource Department, P.O. Box 8784, Williamsburg, VA 23185. (757) 253-6738, fax (757) 253-6878, e-mail: holloway@james-city.va.us, or visit our Web site. Job line: (757) 253-6736. Closing Date: July 7, 2006. 6-21-2006

Communication Systems Specialist

United States Marshals Service (Arlington, Virg.), salary: $44,856 to $70,558 depending upon qualifications. We seek top quality applicants for multiple positions in the USMS HQ Communications Center, a 24/7 operation. Responsibilities include providing telephonic and two-way law enforcement communications support for the USMS; analyzing incoming intelligence data; operating the telecommunication terminals linked to NCIC, NLETS, AUTODIN, and the Justice Telecommunications system (JUST). Additional responsibility for maintaining the security, physical storage and control of all USMS classified documents. During critical incidents, responsible for assisting in the activation of the USMS HQ Emergency Operations Center and provide support. You will authorize the arrest and detention of USMS wanted persons. Must successfully complete a pre-employment security investigation and obtain a Top Secret clearance. Shift, weekend, and holiday work required. Detailed information found at the U.S. Jobs Web site. Closes May 16, 2006. 4-24-2006

Supervisory Emergency Services Dispatcher

National Institutes of Health, Division of Police (Virg.), starting salary of $49,397 to $64,213 plus night differential, Sunday premium pay. Download (pdf) the flyer or the US Jobs Web site for more information, or surf their Web site. 4-24-2006

Emergency Communications Center (Ecc) Administrator

Arlington (Virg.), up to $111,000 depending upon qualifications. Excellent opportunity for that Manager who has demonstrated a work history of strategic management, innovation, and excellent people management skills. The successful candidate will lead a critical function of government in a fast paced organization.  We seek a manager who is: able to build and manage strong teams; committed to people development; an effective problem solver & creative/innovative manager; and able to link functional strategy with the larger organizational strategy. If you fit this bill find out more about this job and submit your Internet employment application by April, 6, 2006. Resumes submitted without completed Internet application will not be considered. To see the job announcement and submit your application on our Web site (registration required). Questions? Call 703/228-3500 or email pers@arlingtonva.us (no resumes, please). 2-27-2006

Director of Operations (911)

Orange County (NY) Government, Department Of Emergency Services – Division Of Emergency Communications, entry-level salary: $49,407.61 annually. Applications are now being accepted for the position of Director of Operations (911). This managerial position is responsible for supervising the day-to-day operations of the County emergency communications center. The work involves supervising, scheduling, training and evaluation of staff, and ensuring quality control of dispatch operations and activities. Minimum Qualifications: Either: (A) Graduation from a regionally accredited college or university or one accredited by the New York State Board of Regents to grant degrees with a Bachelor's Degree and 3 years of administrative or supervisory experience in the field of public safety or emergency services communications; or (B) Completion of 60 credits from a regionally accredited college or university or one accredited by the New York State Board of Regents to grant degrees and 5 years experience as outlined in (A) above. (C) Graduation from high school or possession of a high school equivalency diploma and 7 years of experience as stated above. Civil service examination will be required. Send application by March 31, 2006 to: Walter C. Koury, Commissioner, Orange County Department of Emergency Services, 255-275 Main St., Goshen, New York 10924. Fax: (845) 291-2932, Tel: (845) 291-2911, or surf our Web site. Equal Opportunity Employer 3-13-2006

Emergency Dispatch Aide

Prince George’s County (Md.), salary range: $29,141 to $54,642. Typical Duties: Receives emergency and non-emergency calls; obtains information and makes referrals; records and enters accurate and pertinent information in the Computer Aided Dispatch (CAD) system; notifies dispatching personnel of calls for service and supervisors of unusual and noteworthy incidents; performs computer queries; interprets information received from various agencies via the computer; assists in training of new personnel in use of the CAD and call-taking procedures; and performs other related duties as assigned. Minimum Qualifications: High School graduate or GED certificate. Must pass a computerized examination. Closing Date: December 29, 2006. For more information, surf our Web site. 2-22-2006

Deputy Executive Director

Massachusetts Statewide Emergency Telecommunications Board, salary $54,532.76 to $80,000. Download (pdf) the full job description or visit their Web site. 2-24-2006

Emergency Dispatch I/II

Prince George’s County (Md.), salary range: $32,128 to $66,469. Typical Duties: Receives emergency and non-emergency calls for police, fire and rescue services; enters accurate and pertinent information in the Computer Aided Dispatch (CAD) system; maintains status on all personnel units assigned to the channels; responds to public safety personnel request for information; performs supervisory duties and other related assignments, as directed. Minimum Qualifications: High School graduate or GED certificate plus one (1) year of dispatching experience in a public safety agency or emergency medical services environment. Must pass a computerized examination. Closing Date: December 29, 2006. For more information, surf our Web site. 2-22-2006

Emergency Dispatcher Trainee

James City County (Virg.), salary: $27,487/year or more DOQ. Emergency dispatchers provide a crucial link in saving lives. James City County offers an excellent career opportunity for personal and professional growth to individuals who enjoy helping others in a fast-paced work environment. Experience as a dispatcher is not required; previous experience in a call center is helpful. The County provides a comprehensive training program to ensure that successful candidates learn the skills needed to either begin or continue their career in emergency dispatch. Receive a minimum of a $1,500 salary increase after successful completion of training program. Applicants must have some knowledge of operating a computer and performing data entry and the ability to speak distinctly, clearly, and concisely; hear and understand radio and telephone transmissions and respond appropriately; maintain composure under extreme emergency situations; and deal courteously and tactfully with the public and other agencies. Applicants must also be able to work rotating day, evening, and midnight shifts including weekends and holidays, and submit to an extensive background check including a polygraph, post-offer drug screen, psychological evaluation and hearing test. To be considered, applicants must complete a written examination on October 13 or October 14, 2005. Closing Date: Sept. 30, 2005. Testing information and directions to the site will be posted on our Web site. Download (pdf) the job description here. 9-19-2005

Communications Officer

Henrico County (near Richmond, Virg.) Police, current starting salary is $29,950 with salary range of up to $66,460. Will be accepting applications for the position of Communications Officer. Job description: Receives reports by telephone, teletype or radio for public safety service; determines the nature of requests for service, decides the proper priority, the number and type of units to be dispatched and the driving response code; monitors message traffic from the National Crime Information Center, Virginia Criminal Information Network and the Division of Motor Vehicles; monitors radio traffic emanating from other jurisdictions; tests communications and related special equipment as required; operates multi-purpose computer terminals interfaced with radio-telephone console; supplies information to other agencies, offices and to the public; answers E911 telephones; give pre-arrival instructions on emergency medical calls; dispatches calls for service to appropriate police, EMS or fire personnel; contacts approved towing companies for officers in compliance with County approved towing list; initiates administrative process for enforcement of County alarm ordinance; performs related work as assigned. Training provided. Benefits include: Career Development program, paid vacation leave, paid sick leave, health care, many others. Visit our Web site. Applications accepted at our Web site. Open until from July 24th, 2005. 6-22-2005

Communications Director

Worcester (Mass.), salary range: $61,542-$92,968. The Director of Communications is responsible for the management, planning, supervision, and operation of the Emergency Communications Center handling Police, Fire, and E911 calls and services for the City of Worcester. The successful candidate will: facilitate the effective delivery of emergency communication services utilizing computer-aided dispatch equipment; manage the 800 MHz trunked radio communication networks and associated hardware, software and equipment; determine operational policy and guidelines; perform departmental administration and personnel management. Minimum requirements: BA/BS in Law Enforcement, Fire Science Administration, Computer Science, Communications, or related field with a minimum of four years supervisory experience and six years of experience in governmental communications facilities and services. Associates Degree may be substituted for additional supervisory and governmental communications facility experience. APCO Communications Directors Certification preferred. Successful candidate will have to be certified E911 by STEB upon employment. Must possess a Class 3 Driver’s License. Please send resume, letter of intent, references and salary requirements by July 19, 2005 to: the Office of Human Resources, Room 109, 455 Main Street, Worcester, MA 01608. An EEO/AA Employer. 6-21-2005

Dispatcher - Emergency Comm Center

Leesburg (Virg.) Fire and Rescue Services, hiring range: $32,567 - $32,567 annually, maximum salary: $54,713. Works 42 hours per week, schedule varies. Job Description: Loudoun County (Virg.) Department of Fire-Rescue Services, Communications Division is seeking qualified applicants for regular, full-time Dispatchers working up to 42 hours per week in the Loudoun County Emergency Communications Center. Receive, process and dispatch 911 Fire and Rescue emergency calls. Must possess good telephone skills, ability to operate two-way radio equipment and have computer skills. Ability to make quick decisions under extreme pressure while working in a stressful environment. Must possess map reading skills and the ability to handle multi-tasks. Rotating, around the clock shifts and subject to emergency recall. Qualifications: Requires any combination of education and experience equivalent to a High School diploma and four years experience in Public Safety, Fire-Rescue Services or Public Safety Communications. Special Requirements: Selection process may include "CRITI-CALL", (a computer simulation test) and Panel Interview. To be considered, applications must be received by Human Resources, 1 Harrison Street, no later than close of business on April 4, 2005. Post Conditional Offer Contingencies: Medical examination to include drug screening and a background investigation to include criminal record check. For more information, contact: Department of Management Services, Human Resources Division, 1 Harrison Street, SE, 4th Floor, P.O. Box 7000, Leesburg, VA 20177. (703) 777-0213, 24-hour Jobline: (703) 777-0536. E-mail: hr@loudoun.gov or check our Web site. 3-1-2005

Police Communications Technician

New York City, $27,369 per year. $30 application fee. Closes February 22, 2005. Download (pdf) the full job description. 2-2-2005

Public Safety Dispatcher

The Town Of Belmont (Mass.), starting salary range for this position is $15.65 to $18.77 per hour plus a 7% night shift differential.. We have an immediate full time opening for an experienced Public Safety Dispatcher. Applicants must have prior Police and Fire Dispatching experience. Preference will be given to those possessing the following:  Mass. SETB 911 training, CPR Certificate, LEAPS Certificate, EMD or EMT Certificate & CAD Experience. (That said, we are open to hearing from applicants with significant related experience....CONVINCE US!) Duties and responsibilities include answering emergency and non-emergency phone calls, dispatching Police, Fire and EMS units, processing informational requests over the radio/telephone/computer systems from police officers and firefighters in a timely and accurate manner, record keeping, and assisting the public under stressful circumstances. The ability to multitask, computer and typing skills are a must. The schedule is a 37.5 hour work week spread out through a rotating evening/night schedule (with some day shifts). Successful candidates will be expected to work overtime as needed. Other benefits include 11 paid holidays, EMD, EMT and defibrillator stipends, uniform allowances, etc.  Full-time dispatchers are members of International Association of Firefighters Local 1637. Applicant must be at least 18 years of age and possess a High School Diploma or equivalent. Applications can be obtained from the Town Of Belmont Human Resources Department, Town Hall, 450 Concord Av Belmont, MA 02478. Completed applications, along with a resume, must be received no later than 3 pm Friday, February 4th, 2005. 1-26-2005

Public Safety Telecommunicator (EMS & fire)

Southwestern Regional Communications Center, Inc. (Conn.), is a nonprofit center located in Bridgeport, Connecticut and serves a 14-town region in lower Fairfield County. We provide ambulance coordination ambulance to hospital coordination for those 14 towns. In addition, we are a secondary public safety answering point (PSAP) for three towns in which we answer medical and fire related 911 emergency calls and dispatch fire and ambulance apparatus. Also, we provide backup emergency medical dispatching for several other towns in the region. We staff three dispatchers from 0700-2300 with two dispatchers on the overnight shifts. Minimum qualifications:

Knowledge of:

• Proper operations of a two-way radio communications system.
• Modern office practices and technology, including the use of computers for word and data processing, record-keeping and report writing, and proper telephone techniques.
• English usage, spelling, grammar, punctuation and vocabulary.
• Safe work practices

Ability to:

• Read, learn, understand and apply pertinent federal, state and local laws, rules and regulations.
• Understand and follow complex oral and written instructions independently.
• Perform and coordinate several tasks simultaneously.
• Learn the terminology and procedures used in public safety dispatching.
• Use sound judgment in reacting quickly, effectively and calmly in emergency situations.
• Appraise situations and people accurately and quickly, and adopt an effective course of action.
• Communicate via radio and telephone in a clear and concise manner.
• Obtain accurate information when dealing with callers who are upset, afraid, injured, etc.; transmit accurate information; give accurate directions over the telephone.
• Establish a general understanding of the geography of the region, including major highways, cities, towns, etc..
• Prepare clear and concise records and reports with comprehensive documentation.
• Communicate clearly and concisely, both orally and in writing.
• Properly operate and maintain communications and office equipment used in the performance of daily tasks.
• Type accurately at a rate required for successful job performance.
• Establish and maintain effective working relationships with those contacted in the course of work.
• Learn and utilize new skills and information to improve job performance and efficiency.
• Work in a shift-oriented schedule; i.e. days, evenings, overnights and/or a combination of shifts.

Experience: One year of dispatching experience is preferred. Also preferred is Connecticut State Telecommunicator certification and Emergency Medical Dispatch certification from either PowerPhone or Medical Priority. Education: Graduation from high school or GED. Benefits: Vacation, Sick, and Personal time begin to accrue after training period ends. Medical, Dental Insurance, Short Term and Long Term Disability Insurances as well. 401(k) available with company contribution. Interested parties should contact SWRCC at (203) 338-0762 or fax resume to (203) 334-7385 or mail to SWRCC, Bridgeport Hospital Marsh 4, 267 Grant St, Bridgeport, CT 06610. 8-2-20024

Communications Dispatcher

New Jersey Transit Police, Maplewood. Salary range: $30,740-$46,110. Principal Accountabilities: 1. Dispatches police services to calls as may be required and establishes priorities on calls to ensure services are rendered expeditiously and effectively. 2. Operates Criminal Justice Information System to verify and record various files to ensure the necessary information is input into the national computer system as required by law. 3. Maintains active computer entries regarding documented complaints to maintain a current and accurate system. 4. Receives and records telephone calls and complaints to log and maintains proper records of all calls for service. 5. Answers questions from, and provides information to the public regarding directions, NJ TRANSIT services, etc. Knowledge & Skills Required: High School Diploma, or equivalent; must pass a police background check as required, and one (1) year of experience in a related emergency field required. Must be willing to work nights, weekends and holidays as needed. Submit resumé with home and business telephone numbers to: NJ TRANSIT Personnel Administration, 180 Boyden Avenue, Maplewood, NJ 07040, "Attention Career Opportunity." Include a cover letter stating the full job title and announcement number for which you are applying. In accordance with Corporate-wide Policy, employees must be in their current position a minimum of one year before applying. Any questions, e-mail Gloria Guevara at GGuevara@njtransit.com. 3-17-2004

Emergency Communications Center Manager

Charlotte-Mecklenburg Police Department, salary Range: $58,000 to $69,000. Nature of Work: This is professional, technical and managerial work in planning and directing the operation of the Charlotte-Mecklenburg Police Department’s Emergency 911 Communications Center. Work involves responsibility for planning, and managing a staff of 117 professional and technical employees engaged in processing police, fire, rescue and other emergency calls for service. Work requires a thorough understanding of the Emergency Communications Center (ECC), equipment and procedures, coupled with the ability to upgrade related knowledge as the state of the art dictates. Work requires coordination of the section's activities with departmental personnel, units and agencies, and other organizations or individuals as they relate to the ECC at the private, local, state, and federal levels. Work includes the preparation or direction thereof of all necessary reports, including but not limited to budgets, overtime, and weekly reports. Duties involve participation in the selection, placement, promotion, training, safety and discipline of assigned personnel. Work is performed with considerable latitude under the direction of a Division Manager who reviews the work through conferences, observation, analysis of reports and programs and the evaluation of results achieved. Training and Experience: Graduation from an accredited four year college or university with major course work in business management, computer science, or a related field. Considerable supervisory experience in the operation of an Emergency 911 Communications Center and or large scale 24-hour Call Center Operations. Send resume to: Stephanie M. Whitesides, Manager Human Resources Division, Charlotte-Mecklenburg Police Department, 601 E. Trade St., Charlotte, NC 28202. E-mail: Swhitesides@cmpd.org. 9-29-2003

Dispatcher - Emergency Comm Center

Leesburg (Virg.) Fire and Rescue Services, hiring range:  $32,567 - $32,567 annually, maximum salary: $54,713. 42 hours per week, schedule varies. Job Description:  Loudoun County, Virginia, Department of Fire-Rescue Services, Communications Division is seeking qualified applicants for regular, full-time Dispatchers working up to 42 hours per week in the Loudoun County Emergency Communications Center. Receive, process and dispatch 911 Fire and Rescue emergency calls. Must possess good telephone skills, ability to operate two-way radio equipment and have computer skills. Ability to make quick decisions under extreme pressure while working in a stressful environment. Must possess map reading skills and the ability to handle multi-tasks. Rotating, around the clock shifts and subject to emergency recall. Qualifications:  Requires any combination of education and experience equivalent to a High School diploma and four years experience in Public Safety, Fire-Rescue Services or Public Safety Communications. Special Requirements:  Selection process may include "CRITI-CALL", (a computer simulation test) and Panel Interview. To be considered, applications must be received by Human Resources, 1 Harrison Street, no later than close of business on Nov. 5, 2004. Post Conditional Offer Contingencies:  Medical examination to include drug screening and a background investigation to include criminal record check. For more information, contact: Department of Management Services, Human Resources Division, 1 Harrison Street, SE, 4th Floor, P.O. Box 7000, Leesburg, VA 20177. (703) 777-0213, 24 Hour Jobline: 703-777-0536. E-mail: hr@loudoun.gov. Web site: www.loudoun.gov. 10-26-2004

Telecommunicator I

911 Communications, Pitt County (NC), Salary Grade 60 - $23,998. Required Courses/Education & Experience: Graduation from high school or any equivalent combination; knowledge of geography, roads, and major landmarks of Pitt County which provides the required knowledge, skills and abilities. Possession of a valid North Carolina Driver's License, participation in the Emergency Services Ride-A-Long Program, and successful completion of the North Carolina Emergency Medical Dispatcher certification requirements no later than one year from initial employment date. Position # 600904. Closing Date: October 1, 2004. For more information please call (252) 902-2600, ext .1. 9-23-2004

Emergency Dispatcher Trainee

James City County Central Dispatch (Virg.), salary: $26,420/year. Seeking individuals interested in a career in emergency dispatch. We offer an excellent opportunity for professional and personal growth in this challenging field of public service. We also provide a comprehensive training program to ensure that our employees learn the skills needed to either begin or continue their career in emergency dispatch. Dispatchers operate radios, computer terminals, telephone and related equipment for emergency calls in the James City County Emergency 9-1-1 Center. Requirements include a high school diploma or equivalent, some experience in data entry, a minimum typing speed of 30 WPM, and ability to work rotating day, evening, and midnight shifts including weekends and holidays. Preferred qualifications include experience as a dispatcher in an emergency or non-emergency setting, or experience in a high volume call center responding to customers. Additional requirements include an extensive background check including a polygraph, post-offer drug screen, psychological evaluation and hearing test. Closing date: July 2, 2004. 6-29-2004

Senior Information Technology Specialist

Montgomery County (Md.), Salary Range: $53,895 - $89,890. Located immediately adjacent to Washington (DC), now recruiting for an experienced, career oriented, energetic, highly motivated Senior Information Technology Specialist for its state-of-the art, 911 Public Safety Emergency Communications Center (ECC). The employee will be responsible for the management and coordination of the operational and technical systems supporting the ECC. For more information and application procedures, visit our Web site, then click on "Career Opportunities" and "Public Safety." Closing Date: June 21, 2004. 5-24-2004

Fire Alarm Dispatcher

New York City (NY) Fire Department. Surf their Web site for full information. Closes Dec. 23, 2003. 12-4-2003

911 Public Safety Communications Instructor

Montgomery County (Md.), salary Range: $34,557 to $56,991. Located adjacent to Washington (DC), and recently inaugurated a state-of-the-art 911 Public Safety Emergency Communications Center (ECC). Now recruiting for two experienced, career oriented, energetic, highly motivated 911 Public Safety Communications Instructors. For more information and application procedures, surf their Web site. Closing Date: October 15, 2003. 9-16-2003

Emergency Dispatcher Trainee

James City County (Virg.), salary: $26,420 per year. James City County is seeking individuals interested in a career in emergency dispatch. We offer an excellent opportunity for professional and personal growth in this challenging field of public service. We also provide a comprehensive training program to ensure that our employees learn the skills needed to either begin or continue their career in emergency dispatch with James City County. Dispatchers operate radios, computer terminals, telephone and related equipment for emergency calls in the James City County Emergency 911 Center. Requirements include a high school diploma or equivalent, some experience in data entry, a minimum typing speed of 30 WPM, and ability to work rotating day, evening, and midnight shifts including weekends and holidays. Preferred qualifications include experience as a dispatcher in an emergency or non-emergency setting, or experience in a high volume call center responding to customers. Additional requirements include an extensive background check including a polygraph and a post offer drug screen, psychological evaluation and hearing test. Application available at: www.jccEgov.com. Closing Date: August 1, 2003. 7-14-2003

Emergency Dispatcher

Bedford (Mass.); surf their Web site for full information. 9-27-2002

Communications Officer

University of Richmond (Virg.) Police Department, starting salary: $24,752. The University of Richmond Police Department is currently seeking applications for the position of Communications Officer. The Communications Center is responsible for answering and dispatching emergent and non-emergent calls for the University Police Department. Duties include monitoring and maintaining various logs and systems within the communications center, monitoring and maintaining the NCIC/VCIN interface, and other tasks as needed. Eligibility Requirements: Be a U.S. Citizen; Be at least 18 years of age; Be a high school graduate or possess a G.E.D. certificate; Have excellent moral character. Have not been convicted of a felony or serious misdemeanor or an offense involving moral turpitude; Present a neat and professional appearance; successfully pass a typing test with no fewer than 25wpm; Availability to work shifts as assigned; ability to obtain required NCIC/VCIN certification and complete DCJS Basic Dispatch Academy. The University of Richmond Police Department is a professional law enforcement agency offering a competitive salary scale and a full benefits package. Apply to: University of Richmond Human Resources Services First Floor – Political Science Building University of Richmond, VA 23173. More information is available at the Human Resources Web page or you can e-mail the Human Resources Department at urjobs@richmond.edu. The University of Richmond is an Equal Opportunity Employer by both policy and practice and subscribes to federal and state laws, which forbid discrimination because of race, religion, age, sex, or national origin. Minority and female applicants are encouraged to apply. 7-2002

Telecommunicator

The Ridgefield (NJ) Police Department is accepting applications for full and part time Telecommunicators. Starting salary is $24,000, increasing to $26,000 after six months, and to $28,000 after completion of 1 year. Top pay after 7 years. Must be 911 BTC, EMD and CPR certified. This center dispatches Police, Fire and EMS for it's own town and is a PSAP for 8 surrounding towns.  For further details call (201) 943-5210 or pick up an application at 604 Broad Ave. Ridgefield, NJ 07657. 5-29-2002

Communications Specialist

Syracuse University (NY) Department of Public Safety, salary grade S4, Pay Range $23,000 to $25,000. Full-time, unionized position. Responsible for all telephone and radio communications with patrol units and with various university departments. Responsibilities Communications with outside police agencies and the general public. Develop and maintain sound customer service practices and meet the needs of community members. Manage an extensive array of communications technology in the center. Prioritize all radio and telephone communications. Operate all communications equipment. Monitor alarm systems. Manage all walk-in customers. Manage all records pertaining to tour of duty. Qualifications Must have strong communications skills and ability to communicate with a diverse community. Must be able to operate and perform under varying degrees of stress and pressure and be able to prioritize emergencies. Associates degree preferred as well as two years of related work experience. Successfully pass New York State Public Safety Dispatch School. Successfully pass 480-hour training program and successfully undergo drug screening and psychological testing. Job Specific Qualifications Ability to multi-task in a high-volume, community and student centered environment. Candidates must have the ability to effectively engage in two-way communication using various devices, i.e.: hearing alarms, two-way radios, telephone. Candidates may be required to sit for extended periods of time. Willingness to undergo a thorough pre-employment backround check to include fingerprinting. Post offer of employment, candidate must be willing to undergo a drug test and psychological evaluation. Candidate must successfully complete field training program. Ability to relate with individuals from diverse backgrounds. Ability to be creative and innovative in solving problems. Strong oral and written communication skills. APPLICANTS MUST ATTACH A COVER LETTER, RESUME AND LIST OF PROFESSIONAL REFERENCES TO THE APPLICATION. Application deadline July 1, 2003. Department of Public Safety, 005 Sims Hall, Syracuse, NY 13244. (315) 443-5476 fax: (315) 443-2930. Syracuse University is AN AFFIRMATIVE ACTION/EQUAL OPPORTUNITY EMPLOYER.

Fire Dispatcher

The New York City Fire Department has posted a vacancy notice for the title of Fire Alarm Dispatcher. There are 20 available positions at this time. Download a list of the requirements and a brief job description at their Web site. Filing closes January 29, 2003. 1-16-2003

Emergency Dispatcher Trainee

James City County (Virg.), salary: $ 26,420/year (full-time), $12.70/hour (on-call). James City County in Williamsburg, VA is seeking individuals interested in a career in emergency dispatch. We offer an excellent opportunity for professional and personal growth in this challenging field of public service. We also provide a comprehensive training program to ensure that our employees learn the skills needed to either begin or continue their career in emergency dispatch with James City County. Dispatchers operate radios, computer terminals, telephone and related equipment for emergency calls in the James City County Emergency 911 Center. Requirements include a high school diploma or equivalent, some experience in data entry, a minimum typing speed of 30 WPM, and ability to work rotating day, evening, and midnight shifts including weekends and holidays. Preferred qualifications include exp. as a dispatcher in an emergency or non-emergency setting, or exp. in a high volume call center responding to customers. Additional requirements include an extensive background check including a polygraph and psychological test, and a post offer drug screen and hearing test. Applications must be received no later than 5 p.m. on November 22, 2002. A completed James City County application form is required and may be obtained by calling (757) 253-6736; downloading the form from our Web site; or by writing Human Resource Department, P.O. Box 8784, Williamsburg, VA 23187-8784. EOE. 11-14-2002

Telecommunicators

Cary (NC) Police/Telecommunications Department, normal starting salary range $26,457 to $30,118 plus excellent benefits. This is a full-time position responsible for receiving calls on administrative and enhanced 911-telephone system operating in a computer-aided dispatch system. Dispatches police, fire and emergency medical equipment and personnel. Requires any combination of education, training and experience equivalent to high school graduation and one year of experience. Must have good hearing and speech as well as good typing and customer service skills. Prefer background in public safety service or significant dispatching experience, knowledge of Cary area, emergency/medical dispatcher computer experience, and Division of Criminal Information (DCI) Certification or Basic Telecommunication Certification. A background and criminal history check will be conducted. Permanent shifts available. To ensure consideration, a completed Town of Cary application must be received in Human Resources by 5 PM Wednesday, October 9, 2002. For more information or to obtain an application visit our Web site or call (919) 319-4500 code 283. EOE/AA 9-22-2002

Public Safety Dispatcher I

Stamford (Conn.), salary Range: $38,357 - $45,896 per year. (Starting salary shall normally be at the lower rate. Salary subject to increase pending contract settlement.) Duties: Under the direct supervision of a shift supervisor, uses radio, computer terminal or telephone to: receive reports of emergencies, non-emergency complaints or messages; transmit reports and messages to mobile units, persons or departments; and dispatch equiptment and personnel to location where service, assistance or coverage is needed. Functions as calltaker and/or radio dispatch operator for fire, police or emergency medical service, as assigned. Is required to work evenings, nights, holidays and weekends as assigned; does related work as required. Minimun Qualifications: Graduation from an accredited High School. Examination & Selection Process: There will be a series of evaluations and tests, as described below. Candidates must pass each test in order to be invited to the next one. Placement on the eligibility list will be determined by the combined score on the oral directions and written tests. 1) There will be an oral directions test weighted 50% and a written examination weighted 50% which will test for the following knowledge, skills and abilities: Ability to understand and follow oral directions; Ability to receive, clarify, record and input oral and written communications accurately. Ability to find information in directories and manuals; Ability to maintain logs and files. 2) There will be a speech clarity test to evaluate oral communications skills. The City reserves the right to limit the number of candidates for the speech clarity test to those who score highest on the oral diections and written exams. Note: Offers of employment will be made conditionally upon successful completion of a comprehensive backround check. Application & Further Information: www.cityofstamford.org. City of Stamford - Human Resources Division 888 Washington Blvd. P.O. Box 10152. Stamford, CT 06904-2152. Phone: (203) 977-4070, fax: (203) 977-4075. E-Mail: mmurray@ci.stamford.ct.us. Last filing date: 8/30/2002. Written & Oral Directions Exams: 9/25/2002. Filing Requirements: A completed "City of Stamford Application for Examination for Employment" must be submitte4d or postmarked on or before the last filing date to be considered eligible for purposes of this examination. A RESUME OR OTHER CORRESPONDENCE WILL NOT BE CONSIDERED AS EQUIVALENT TO AN APPLICATION.

Emergency Communications Manager

Henrico County (Virg.), salary Range: $42,933-75,361. As a civilian member of the police department, assists the commanding officer in the direction of the overall activities of the unit. This will include providing leadership in the operation of the emergency communications center. Supervise the duties of the first line supervisory staff. Establish a personal work schedule that includes time spent on all three shifts. Initiate, monitor, and manage various staff reports (i.e. unit inventory, budget, goals, and objectives, inspections, and the career development program for Communications. Manage equipment, inventory, billing, etc. Must have good interpersonal skills. Work with diverse populations. Qualifications: Possession of a bachelor's degree in a related field and three years of work experience in an 800 MHz DTR or corresponding system environment, including two years of supervisory experience; or, any equivalent combination of experience and training which provides the required knowledge, skills, and abilities. Check their Web site for more information on applying. Deadline: June 7, 2002. 5-22-2002

Dispatcher I

Office of Emergency Communications, Rochester (NY). Salary Range:$27,092 to $32,721. Minimum Qualifications: High School diploma or GED plus coursework in typing or six months experience using a typewriter style keyboard, plus one year paid or volunteer experience involving substantive responsibility for giving and receiving information in positions such as : dispatcher, telephone operator, intake interviewer, caseworker investigator, counselor, salesperson, customer service rep, and waiter/waitress. Special Requirements: Must be willing to work any shift. Must have satisfactory police records and background check. Must undergo a medical evaluation that will cover areas such as, but not limited to vision, hearing, speech, and physical ability to sit for long periods. Typical Work: Monitors radio frequencies by listening to requests for service and important information; receives complaints messages, or emergency calls by telephone, radio, or computer. Sets priorities among incoming messages; looks up information in references books, files, maps. Keeps accurate status of location of equipment and personnel. Transmits routine and emergency messages by radio or computer terminal. Application may be obtained at www.ci.rochester.ny.us.

Dispatcher - Full & Part-Time

Ridgefield (NJ) Police Dept. Full-time salary will be based on experience, top pay $31,500 under current union contract. Now taking applications for full-time and part-time Dispatchers. Applicants must be APCO 911 Basic, EMD and AHA or RC CPR certified. Full-time shifts are 12-hour (7a-7p) (7p-7a). Part-time shifts are at least four hours generally, 7p-11p, and availability to cover full-time openings (vacations, sick, personal, etc.). Health benefits (after three months), Vacation (10 days after six months), Personal time (four Personal days after 30 days) $450.00 Uniform allowance. Part-time starts at $10.00 p/h under present contract. Interested persons may pick up an application or may mail resume their resume to 604 Broad Ave. Ridgefield, NJ 07657 "C/O" Greg Geneux. EOE

Dispatcher - Full & Part-Time

Ridgefield (NJ) Police Department. Full-time salary is based on experience, but top pay is $32,000, while part time salary is $10.00 per hour to start. Now hiring full and part time Dispatchers. Applicants must be certified in 911 basic, 911 EMD, and CPR. Full time shifts are 12 hours, part time shifts are a minimum of four hours. Interested persons may pick up an application at: Ridgefield Police Department, 604 Broad Ave., Ridgefield, NJ 07657.

Police Communications Officer

Amtrak Police Department, 30th Street Station, Philadelphia (Penn.). Starting salary is $23,200, with medical benefits, education benefits, travel pass, Railroad Retirement and extensive training. We are currently recruiting for this newly-created agreement covered position and invite both current Amtrak employees and external candidates to express interest in this position. In this role you will work with the Amtrak Police Department nationwide, coordinating emergency telephone and radio communications. To qualify, you must have a HS diploma or GED, English language fluency, Spanish a plus, and the ability to successfully handle multiple tasks simultaneously in a high stress environment. You must also be able to type 35 wpm, pass a complete background investigation, physical examination and all required training programs. There is a 1-year probationary period. Travel trips are required. We prefer computer-aided dispatch experience, customer service experience, and some college credit. Additionally you must join the American Federation of Railroad Police (AFRP), the collective bargaining unit that represents these positions, and be available to work any shift, holidays and overtime as needed. To apply: Please send a resume to: Amtrak Human Resources Department PDW, 30th Street Station, 2nd Flr. South, Philadelphia, PA, 19104. Fax: (215) 349-1088 or e-mail necjobs@Amtrak.com.

Public Safety Communications Specialist

The Town of Wellesley (Mass.) is currently accepting resumes for the position of Public Safety Communications Specialist. Starting salary is $15.10 per hour. There are currently two positions available. Responsibilities include answering telephone and 911 requests for emergency services. Dispatching proper Police, Fire and EMS response. Coordinating communication between field units, outside agencies, the communications center, and the public. Operate state of the art radio, computer, and electronic systems including CCTV surveillance systems. Some benefits include medical and dental insurance, 12 paid holidays, and deferred compensation packages as per collective bargaining agreement. Successful candidate must be willing to work nights, weekends, holidays, and/or overtime. Send resume and cover letter to: Town of Wellesley, Human Resources Department, Attn: Cheryl Daebrit, 525 Washington St., Wellesley MA 02482. Applications must be received no later than April 19, 2002 4-8-2002

Emergency Operations Center Specialist

Innovative Emergency Management, Inc (IEM) is looking for an Emergency Operations Center Specialist for our Abingdon (Md.) office. We consult with different branches of the armed forces, the government, and private industry regarding emergency planning, hazard/risk analysis, emergency operation centers, public outreach, and software design, development, and testing. Our corporate office is in Baton Rouge, LA and we have branch locations in Anniston (Ala.), Abingdon (Md.), Washington, DC and Salt Lake City. This person will be responsible for preparing, revising, and implementing emergency procedures and participating in large scale emergency planning and response exercises. He/she will also be interfacing and coordinating with federal, state, and local emergency management agencies. The position is full-time and offers a complete benefit package including employer paid premiums on medical, dental, STD, LTD, and AD&D, in addition to generous vacation, holiday, and sick leave. The position is set up on 8 to 12 hour shifts between 4 p.m. and 8 a.m. weekdays and 24 hours a day on weekends and holidays. Contact information: Becky A. Theriot Human Resources Management Services IEM "Managing Risk in a Complex World" E-mail: becky.theriot@ieminc.com. Phone: (225) 952-8269 Fax: (225) 952-8199. Closes May 2, 2002. IEM, Inc. is an EQUAL OPPORTUNITY EMPLOYER. 4-8-2002

Public Safety Communications Analyst

Commonwealth of Virginia, Department of Technology Planning, Division of Public Safety Communications. Hiring Range: $45,607 to $69,603. Established by the 2000 General Assembly, the Division of Public Safety Communications is responsible for promoting and assisting in the statewide development, deployment and maintenance of enhanced wireless emergency telecommunications (EWET) services and technologies, as well as the development and deployment of enhanced wireline emergency telecommunications services and technologies in specific local jurisdictions that are not currently wireline E-911 capable. Position provides technical assistance to Public Safety Answering Point (PSAP) managers with implementation of wireline and wireless enhanced 9-1-1 (E-911) services; assists PSAP managers with the Wireless E-911 Services Board's funding and reporting requirements; prepares assigned components of required reports on Board activities; drafts regulations in support of the Board's activities; conducts research regarding emergency telecommunications technology. Related degree/equivalent experience. Submit State Application Form to: Department of Technology Planning, Richmond Plaza Building, Suite 135, 110 South Seventh Street, Richmond, VA 23219, no later than 5:00 P.M., Friday, April 5, 2002. For additional information or assistance, contact Linda Hening (804) 371-2764 or e-mail lhening@dtp.state.va.us. State Application Form may be downloaded from our Web site. Resumes may be attached but are not accepted in lieu of a completed State Application. An Equal Opportunity Employer 3-1-2002

Director, Public Safety Communications Center

Fairfax County (Virg.),$56,721 to $94,435 depending upon qualifications. Fairfax County Police Department. Fairfax County, Virginia is seeking qualified candidates to direct the overall management of its Public Safety Communications Center (PSCC.), which is the largest 911 PSAP/dispatch center in Virginia and among the largest combined (police, fire, and emergency medical) public safety communications centers in the nation. Fairfax County is a large, prosperous suburban community in the Washington D.C. metropolitan area with a population of nearly one million people. The Communications Center is ergonomically designed, E911 equipped, and uses advanced telephone, radio, CAD, and mobile data technology. The PSCC budget exceeds $20 million and the Center has a staff of about 140 personnel including call takers, dispatchers, supervisors, and administrative and technical support staff. Though the PSCC is organizationally in the Police Department, its staff receive, process, dispatch, and provide comprehensive communications support to the County's Police and Fire and Rescue Departments. Under the general supervision of the Deputy Chief of Police for Administration and through the Center's subordinate supervisory staff, directs all call takers, dispatchers, and support staff. Develops, implements, and oversees PSCC activities, facilities, and work program for providing emergency response, dispatch, communications support, and emergency management services to the public and to County police, fire, emergency medical and animal control personnel. Responsible for planning, development, enhancement, implementation, and operation of information technology supporting public safety communications including CAD) radio, telephone, mobile data, and other related telecommunications systems. Requires: Any combination of education, experience, and training equivalent to graduation from an accredited four-year college or university with a bachelor's degree in business, management, law enforcement, fire science, public administration, computer science, industrial engineering or a related field. Must have five years of responsible managerial and supervisory experience in a combined police and fire 911 communications center including knowledge of and experience in progressive methods for planning, budgeting, administration, and management of an emergency communications organization and its personnel; and, significant knowledge and experience with CAD, and public safety telephone, radio, and related technologies. Ability to respond to PSCC in emergency situations. Prefers:knowledge of law enforcement, fire, and emergency medical operations. Senior management experience (Director or Assistant Director) in a technology based public safety communications center serving multiple agencies and/or jurisdictions. Public safety information technology project management experience. Salary is negotiable within the range indicated above based on background and experience. To Apply: Submit resume and resume attachment form to Fairfax County, Department of Human Resources, 12000 Government Center Parkway, #170 Fairfax, Virginia 22035. Call (703) 222-5872 to obtain the resume attachment form or for general information; or visit our web site at www.co.fairfax.va.us/jobs for detailed information on how to apply for a position with Fairfax County. For further information about the PSCC and the position contact Michael B. Fischel at (703) 324-3479 or E-Mail mfisch@co.fairfax.va.us. This position closes on March 24, 2001. JOB #01-0345