Incident Command System (ICS)
The following material was collected from several sources, including
the Federal Emergency Management Agency (FEMA),
the State of California Office of Emergency Services (OES), and local agency
emergency plans. The material describes each staff position in an ICS operation,
and shows their responsibilities, and duties during various phases of the
operation. [ICS menu] 5-1999
Table Of Contents
Management Section
- EOC Director
- EOC Coordinator (ESC)
- Public Information Branch Coordinator
- Rumor Control Unit Leader
- Liaison Officer
- Agency Representatives
- Safety Officer
- Security Officer
-
- Operations Section
-
- Operations Section Chief
- Fire & Rescue Branch Coordinator
- Fire Operations Unit Leader
- Disaster Medical Unit Leader
- Search & Rescue Unit Leader
- Hazmat Unit Leader
- Law Enforcement Branch Coordinator
- Law Enforcement Operations Unit Leader
- Coroner Unit Leader
- Construction/Engineering Branch Coordinator
- Utilities Unit Leader
- Damage/Safety Assessment Unit Leader
- Public Works Unit Leader
- Health and Welfare Branch Coordinator
- Care & Shelter Unit Leader
- Public Health Unit Leader
Planning/Intelligence Section
- Planning/Intelligence Section Chief
- Situation Analysis Unit Leader
- Documentation Unit Leader
- Advance Planning Unit Leader
- Technical Services Unit Leader
- Demobilization Unit Leader
Logistics Section
- Logistics Section Chief
- Communications Branch Coordinator
- Communication Unit Leader
- Information Systems Unit Leader
- Transportation Unit Leader
- Personnel Unit Leader
- Supply/Procurement Unit Leader
- Facilities Unit Leader
- Resource Status Unit Leader
Finance/Administration Section
- Finance/Administration Section Chief
- Time Keeping Unit Leader
- Compensation and Claims Unit Leader
- Purchasing Unit Leader
- Recovery Unit Leader
Diagram of ICS units
Generic Checklist
Activation Phase:
- Check in with the Personnel Unit (in Logistics) upon arrival at the
Santa Luisa EOC.
- Report to EOC Director, Section Chief, Branch Coordinator, or other
assigned Supervisor.
- Set up your workstation and review your position responsibilities.
- Establish and maintain a position log which chronologically describes
your actions taken during your shift.
- Determine your resource needs, such as a computer, phone, plan copies,
and other reference documents.
- Ensure RIMS (Response Information Management System) is operational.
Demobilization Phase:
- Deactivate your assigned position and close out logs when authorized
by the EOC Director.
- Complete all required forms, reports, and other documentation. All
forms should be submitted through your supervisor to the Planning/Intelligence
Section, as appropriate, prior to your departure.
- Be prepared to provide input to the after-action report.
- If another person is relieving you, ensure they are thoroughly briefed
before you leave your work station.
- Clean up your work area before you leave.
- Leave a forwarding phone number where you can be reached.
Management Section
EOC DIRECTOR
Responsibilities:
1. Establish the appropriate Staffing level for the City of Santa Luisa
EOC and continuously monitor organizational effectiveness ensuring that
appropriate modifications occur as required.
2. Exercise overall management responsibility for the coordination between
Emergency Response Agencies within the Operational Area. In conjunction
with the General Staff, set priorities for response efforts in contract
and incorporated areas of Santa Luisa County. Ensure that all County agency
actions are accomplished within the priorities established.
3. Ensure that Inter-Agency Coordination is accomplished effectively
within the City EOC.
Activation Phase:
- Determine appropriate level of activation based on situation as known.
- Mobilize appropriate personnel for the initial activation of the City
EOC.
- Respond immediately to EOC site and determine operational status.
- Obtain briefing from whatever sources are available.
- Ensure that the EOC is properly set up and ready for operations.
- Ensure that an EOC check-in procedure is established immediately.
- Ensure that an EOC organization and staffing chart is posted and completed.
- Determine which sections are needed, assign Section Chiefs as appropriate
and ensure they are staffing their sections as required.
- Operations Section Chief
- Logistics Section Chief
- Planning/Intelligence Section Chief
- Finance/Administration Chief
- Determine which Management Section positions are required and ensure
they are filled as soon as possible.
- Liaison Officer
- EOC Coordinator
- Public Information Branch Coordinator
- Safety Officer
- Security Officer
- Ensure that telephone and/or radio communications with Operational
Area EOC are established and functioning.
- Schedule the initial Action Planning meeting.
- Confer with the General Staff to determine what representation is needed
at the City EOC from other emergency response agencies.
- Assign a liaison officer to coordinate outside agency response to the
City EOC, and to assist as necessary in establishing an Interagency Coordination
Group.
Operational Phase:
- Monitor general staff activities to ensure that all appropriate actions
are being taken.
- In conjunction with the Public Information Unit, conduct news conferences
and review media releases for final approval, following the established
procedure for information releases and media briefings.
- Ensure that the Liaison Officer is providing for and maintaining effective
interagency coordination.
- Based on current status reports, establish initial strategic objectives
for the City EOC.
- In coordination with Management Staff, prepare management function
objectives for the initial Action Planning Meeting.
- Convene the initial Action Planning meeting. Ensure that all Section
Chiefs, Management Staff, and other key agency representatives are in attendance.
Ensure that appropriate Action Planning procedures are followed. (refer
to Planning/Intelligence Section, "Action Planning Job Aid."
Ensure the meeting is facilitated appropriately by the Planning/Intelligence
Section.
- Once the Action Plan is completed by the Planning/Intelligence Section,
review, approve and authorize its implementation.
- Conduct periodic briefings with the general staff to ensure strategic
objectives are current and appropriate.
- Conduct periodic briefings for elected officials or their representatives.
- Formally issue Emergency Proclamation for the City, and coordinate
local government proclamations with other emergency response agencies,
as appropriate.
- Brief your relief at shift change, ensuring that ongoing activities
are identified and follow- up requirements are known.
- Demobilization Phase:
- Authorize demobilization of sections, branches and units when they
are no longer required.
- Notify the Operational Area EOC, and other appropriate organizations
of the planned demobilization, as appropriate.
- Ensure that any open actions not yet completed will be handled after
demobilization.
- Ensure that all required forms or reports are completed prior to demobilization.
- Be prepared to provide input to the after action report.
- Deactivate the City EOC at the designated time, as appropriate.
- Proclaim termination of the emergency response and proceed with recovery
operations.
EOC COORDINATOR (ESC)
Responsibilities:
1. Facilitate the overall functioning of the City of Santa Luisa EOC.
2. Assist and serve as an advisor to the EOC Director and General Staff
as needed, providing information and guidance related to the internal functions
of the EOC and ensure compliance with operational area emergency plans and
procedures.
3. Assist the Liaison Officer in ensuring proper procedures are in place
for directing agency representatives and conducting VIP/visitor tours of
the EOC.
Activation Phase:
- Follow generic Activation Phase Checklist.
- Assist the EOC Director in determining appropriate staffing for the
EOC.
- Provide assistance and information regarding section staffing to all
general staff.
Operational Phase:
- Assist the EOC Director and the General Staff in developing an overall
strategic objectives as well as section objectives for the Action Plan.
- Advise the EOC Director on procedures for enacting emergency proclamations,
emergency ordinances and resolutions, and other legal requirements.
- Assist the Planning/Intelligence Section in the development, continuous
updating, and execution of the EOC Action Plan.
- Provide overall procedural guidance to General Staff as required.
- Provide general advice and guidance to the EOC Director as required.
- Ensure that all notifications are made to the Operational Area EOC.
- Ensure that all communications with appropriate emergency response
agencies is established and maintained.
- Assist EOC Director in preparing for and conducting briefings with
Management Staff, the City Council, the media, and the general public.
- Assist the EOC Director and Liaison Officer, in establishing and maintaining
an Interagency Coordination Group comprised of outside agency representatives
and executives not assigned to specific sections within the EOC.
- Assist the Liaison Officer with coordination of all EOC visits.
- Provide assistance with shift change activity as required.
Demobilization Phase:
- Follow generic Demobilization Phase Checklist.
Public Information Branch Coordinator
Responsibilities:
1. Serve as the coordination point for all media releases for the City
of Santa Luisa. Represent the City of Santa Luisa EOC as the lead Public
Information Officer.
2. Ensure that the public within the affected area receives complete,
accurate, and consistent information about life safety procedures, public
health advisories, relief and assistance programs and other vital information.
3. Coordinate media releases with Public Information Officers representing
other affected emergency response agencies within the Operational Area as
required.
4. Develop the format for press conferences, in conjunction with the
EOC Director.
5. Maintaining a positive relationship with the media representatives.
6. Supervising the Public Information Branch.
Activation Phase:
- Follow generic Activation Phase Checklists.
- Determine staffing requirements and make required personnel assignments
for the Public Information Branch as necessary.
Operational Phase:
- Obtain policy guidance from the EOC Director with regard to media releases.
- Keep the EOC Director advised of all unusual requests for information
and of all major critical or unfavorable media comments. Recommend procedures
or measures to improve media relations.
- Coordinate with the Situation Status Unit and identify method for obtaining
and verifying significant information as it is developed.
- Develop and publish a media briefing schedule, to include location,
format, and preparation and distribution of hand-out materials.
- Implement and maintain an overall information release program.
- Establish a Media Information Center, as required, providing necessary
space, materials, telephones, and electrical power.
- Maintain up-to-date status boards and other references at the media
information center. Provide adequate staff to answer questions from members
of the media.
- Interact with other City EOC as well as Operational Area EOC PIOs and
obtain information relative to public information operations.
- Develop content for state Emergency Alert System (EAS) releases if
available. Monitor EAS releases as necessary.
- In coordination with other EOC sections and as approved by the EOC
Director, issue timely and consistent advisories and instructions for life
safety, health, and assistance for the public.
- At the request of the EOC Director, prepare media briefings for members
of the City Council and provide other assistance as necessary to facilitate
their participation in media briefings and press conferences.
- Ensure that a rumor control function is established to correct false
or erroneous information.
- Ensure that adequate staff are available at incident sites to coordinate
and conduct tours of the disaster areas.
- Provide appropriate staffing and telephones to efficiently handle incoming
media and public calls.
- Prepare, update, and distribute to the public a Disaster Assistance
Information Directory, which contains locations to obtain food, shelter,
supplies, health services, etc.
- Ensure that announcements, emergency information and materials are
translated and prepared for special populations (non-English speaking,
hearing impaired etc.).
- Monitor broadcast media, using information to develop follow-up news
releases and rumor control.
- Ensure that file copies are maintained of all information released.
- Provide copies of all media releases to the EOC Director.
- Conduct shift change briefings in detail, ensuring that in-progress
activities are identified and follow-up requirements are known.
- Prepare final news releases and advise media representatives of points-of-contact
for follow-up stories.
Demobilization Phase:
- Follow generic Demobilization Phase Checklist.
Rumor Control Unit Leader
Responsibilities:
1. Provide staffing for rumor control telephone bank.
2. Establish a "Disaster Hotline" with an up-to-date recorded
message.
3. Supervise the Rumor Control Unit.
Activation Phase:
- Follow generic Activation Phase Checklist.
Operational Phase:
- Obtain "confirmed" disaster information.
- Operate a telephone bank for receiving incoming inquiries from the
general public.
- Correct rumors by providing factual information based on confirmed
data.
- Establish a "Disaster Hotline" recorded message and provide
updated message information periodically.
- Refer inquiries from member of the media to the lead Public Information
Officer or designated staff.
Demobilization Phase:
- Follow generic Demobilization Phase Checklist.
Liaison Officer
Responsibilities:
1. Oversee all liaison activities, including coordinating outside agency
representatives assigned to the City of Santa Luisa EOC and handling requests
from other EOCs for City of Santa Luisa EOC agency representatives.
2. Establish and maintain a central location for incoming agency representatives,
providing workspace and support as needed.
3. Ensuring that position specific guidelines, policy directives, situation
reports, and a copy of the EOC Action Plan is provided to Agency Representatives
upon check-in.
4. In conjunction with the EOC Coordinator, provide orientations for
VIPs and other visitors to the EOC.
5. Ensuring that demobilization is accomplished when directed by the
EOC Director.
Activation Phase:
- Follow generic Activation Phase Checklist.
- Obtain assistance for your position through the Personnel Unit in Logistics,
as required.
Operational Phase:
- Contact Agency Representatives already on-site, ensuring that they:
Have signed into the EOC,
Understand their assigned functions,
Know their work locations,
Understand EOC organization and floor plan.
- Determine if additional representation is required from:
Other agencies,
Volunteer organizations,
Private organizations,
Utilities not already represented.
- In conjunction with the EOC Director and EOC Coordinator, establish
and maintain an Interagency Coordination Group comprised of outside agency
representatives and executives not assigned to specific sections within
the EOC.
- Assist the EOC Director and EOC Coordinator in conducting regular briefings
for the Interagency Coordination Group and with distribution of the current
EOC Action Plan and Situation Report.
- Request that Agency Representatives maintain communications with their
agencies and obtain situation status reports regularly.
- With the approval of the EOC Director, provide agency representatives
from the City EOC to other EOCs as required and requested.
- Maintain a roster of agency representatives located at the City EOC.
Roster should include assignment within the EOC (Section or Interagency
Coordination Group). Roster should be distributed internally on a regular
basis.
Demobilization Phase:
- Follow generic Demobilization Phase Checklist
- Release agency representatives that are no longer required in the City
EOC when authorized by the EOC Director.
Agency Representatives
Responsibilities:
1. Agency Representatives should be able to speak on behalf of their
agencies, within established policy limits, acting as a liaison between
their agencies and the City of Santa Luisa.
2. Agency Representatives may facilitate requests to or from their agencies,
but normally do not directly act on or process resource requests.
3. Agency Representatives are responsible for obtaining situation status
information and response activities from their agencies for the City EOC.
Activation Phase:
- Follow generic Activation Phase Checklist.
- Check in with the Liaison Officer and clarify any issues regarding
your authority and assignment, including the functions of other representatives
from your agency (if any) in the City EOC.
- Establish communications with your home agency; notify the Logistics
Section Communications Unit and the Liaison Officer of any communications
problems.
- Unpack any materials you may have brought with you and set up your
assigned station, request through the Liaison Officer and/or Logistics
to obtain necessary materials and equipment.
- Obtain an EOC organization chart, floor plan, and telephone list from
the Liaison Officer.
- Contact the City EOC sections or branches that are appropriate to your
responsibility; advise them of your availability and assigned work location
in the EOC.
Operational Phase:
- Facilitate requests for support or information that your agency can
provide.
- Keep current on the general status of resources and activity associated
with your agency.
- Provide appropriate situation information to the Planning/Intelligence
Section.
- Represent your agency at planning meetings, as appropriate, providing
update briefings about your agency's activities and priorities.
- Keep your agency executives informed and ensure that you can provide
agency policy guidance and clarification for the City of Santa Luisa EOC
Director as required.
- On a regular basis, inform your agency of the City EOC priorities and
actions that may be of interest.
- Maintain logs and files associated with your position.
Demobilization Phase:
Follow generic Demobilization Phase Checklist.
When demobilization is approved by the EOC Director, contact your agency
and advise them of expected time of demobilization and points of contact
for the completion of ongoing actions or new requirements.
Ensure that you complete all final reports, close out your activity log,
and transfer any ongoing missions and/or actions to the Liaison Officer
or other appropriate individual.
Ensure copies of all documentation generated during the operation are
submitted to the Planning/Intelligence Section.
Safety Officer
Responsibilities:
1. Ensure that all buildings and other facilities used in support of
the Santa Luisa City EOC are in a safe operating condition.
2. Monitor operational procedures and activities in the EOC to ensure
they are being conducted in safe manner considering the existing situation
and conditions.
3. Stop or modify all unsafe operations outside the scope of the EOC
Action Plan, notifying the EOC Director of actions taken.
Activation Phase:
Follow generic Activation Phase Checklist.
Operational Phase:
- Tour the entire EOC facility and evaluate conditions; advise the EOC
Director of any conditions and actions which might result in liability,
(unsafe layout or equipment set-up, etc.)
- Study the EOC facility and document the locations of all fire extinguishers,
emergency pull stations, and evacuation routes and exits.
- Be familiar with particularly hazardous conditions in the facility;
take action when necessary.
- Prepare and present safety briefings for the EOC Director and General
Staff at appropriate meetings.
- If the event which caused activation was an earthquake, provide guidance
regarding actions to be taken in preparation for aftershocks.
- Ensure that the EOC facility is free from any environmental threats
- e.g., radiation exposure, air purity, water quality, etc.
- Keep the EOC Director advised of unsafe conditions; take action when
necessary.
- Coordinate with the Finance/Administration Section in preparing any
personnel injury claims or records necessary for proper case evaluation
and closure.
Demobilization Phase:
Follow generic Demobilization Phase Checklist.
Security Officer
Responsibilities:
1. Provide 24-hour security for the City of Santa Luisa EOC.
2. Control personnel access to the City of Santa Luisa EOC in accordance
with policies established by the EOC Director.
Activation Phase:
Follow the generic Activation Phase Checklist.
Operational Phase:
- Determine the current EOC security requirements and arrange for staffing
as needed.
- Determine needs for special access to EOC facilities.
- Provide executive and V.I.P. security as appropriate and required.
- Provide recommendations as appropriate to EOC Director.
- Prepare and present security briefings for the EOC Director and General
Staff at appropriate meetings.
Demobilization Phase:
Follow the generic Demobilization Phase Checklist.
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Operations Section
Operations Section Chief
Responsibilities:
1. Ensure that the Operations Function is carried out including coordination
of response for all operational functions assigned to the Santa Luisa City
EOC.
2. Ensure that operational objectives and assignments identified in the
EOC Action Plan are carried out effectively.
3. Establish the appropriate level of branch and unit organizations within
the Operations Section, continuously monitoring the effectiveness and modifying
accordingly.
4. Exercise overall responsibility for the coordination of Branch and
Unit activities within the Operations Section.
5. Ensure that the Planning/Intelligence Section is provided with Branch
Status Reports and Major Incident Reports (utilizing the Response Information
Management System formats if available).
6. Conduct periodic Operations briefings for the EOC Director as required
or requested.
7. Overall supervision of the Operations Section.
Activation Phase:
- Follow the generic Activation Phase Checklist.
- Ensure that the Operations Section is set up properly and that appropriate
personnel, equipment, and supplies are in place, including maps and status
boards.
- Meet with Planning/Intelligence Section Chief; obtain a preliminary
situation briefing.
- Based on the situation, activate appropriate branches within the section.
Designate Branch Coordinators as necessary.
- Fire & Rescue
- Law Enforcement
- Health and Welfare
- Construction & Engineering
- Determine need for Mutual Aid.
- Request additional personnel for the section as necessary for 24-hour
operation.
- Obtain a current communications status briefing from the Communications
Branch Coordinator in Logistics. Ensure that there is adequate equipment
and frequencies available for the section.
- Determine estimated times of arrival of section staff from the Personnel
Branch in Logistics.
- Confer with the EOC Director to ensure that the Planning/Intelligence
and Logistics Sections are staffed at levels necessary to provide adequate
information and support for operations.
- Coordinate with the Liaison Officer regarding the need for Agency Representatives
in the Operations Section.
- Establish radio or cell-phone communications with Incident Commander(s)
operating in City, and coordinate accordingly.
- Determine activation status of other EOCs in the Operational Area and
establish communication links with their Operations Sections if necessary.
- Based on the situation known or forecasted, determine likely future
needs of the Operations Section.
- Identify key issues currently affecting the Operations Section; meet
with Section personnel and determine appropriate section objectives for
the first operational period.
- Review responsibilities of branches in section; develop an Operations
Plan detailing strategies for carrying out Operations objectives.
- Adopt a proactive attitude. Think ahead and anticipate situations and
problems before they occur.
Operational Phase:
- Ensure that all section personnel are maintaining their individual
position logs.
- Ensure that situation and resources information is provided to the
Planning/Intelligence Section on a regular basis or as the situation requires,
including Branch Status Reports and Major Incident Reports (utilize Response
Information Management System format if available).
- Ensure that all media contacts are referred to the Public Information
Branch.
- Conduct periodic briefings and work to reach consensus among staff
on objectives for forth-coming operational periods.
- Attend and participate in EOC Director's Action Planning meetings.
- Provide the Planning/Intelligence Section Chief with the Operations
Section's objectives prior to each Action Planning meeting.
- Work closely with each Branch Coordinator to ensure that the Operations
Section objectives, as defined in the current Action Plan, are being addressed.
- Ensure that the branches coordinate all resource needs through the
Logistics Section.
- Ensure that intelligence information from Branch Coordinators is made
available to the Planning/Intelligence Section in a timely manner.
- Ensure that fiscal and administrative requirements are coordinated
through the Finance/Administration Section (notification of emergency expenditures
and daily time sheets).
- Brief the EOC Director on all major incidents.
- Complete a Major Incident Report for all major incidents; forward a
copy to the Planning/Intelligence Section.
- Brief Branch Coordinators periodically on any updated information you
may have received.
- Share status information with other sections as appropriate.
Demobilization Phase:
Follow the generic Demobilization Phase Checklist.
Fire & Rescue Branch Coordinator
Responsibilities:
1. Coordinate fire, disaster medical, hazardous materials, and search
and rescue operations in the unincorporated county or contract areas.
2. Assist the City of Santa Luisa EOC Fire & Rescue Branch Coordinator
in acquiring mutual aid resources, as necessary.
3. Coordinate the mobilization and transportation of all resources through
the Logistics Section.
4. Complete and maintain branch status reports (in RIMS format if available)
for major incidents requiring or potentially requiring operational area,
state and federal response, and maintains status of unassigned fire &
rescue resources in the City.
5. Implement the objectives of the EOC Action Plan assigned to the Fire
& Rescue Branch.
6. Overall supervision of the Fire & Rescue Branch.
Activation Phase:
- Follow the generic Activation Phase Checklist.
- Based on the situation, activate the necessary Units within the Fire
& Rescue Branch:
- Fire Operations Unit
- Search & Rescue Unit
- Disaster Medical Unit
- Hazmat Unit
- If the mutual aid system is activated, coordinate use of City fire
resources with the to the Santa Luisa Operational Area Fire & Rescue
Mutual Aid Coordinator.
- Prepare and submit a preliminary branch status report and major incident
reports as appropriate to the Operations Section Chief.
- Prepare objectives for the Fire & Rescue Branch; provide them to
the Operations Section Chief prior to the first Action Planning meeting.
Operational Phase:
- Ensure that Branch and Unit position logs and other files are maintained.
- Maintain current status on Fire & Rescue missions being conducted
in the City.
- Provide the Operations Section Chief and the Planning/Intelligence
Section with an overall summary of Fire & Rescue Branch operational
periodically or as requested during the operational period.
- On a regular basis, complete and maintain the Fire & Rescue Branch
Status Report on RIMS forms if available.
- Refer all contacts with the media to the Public Information Branch.
- Ensure that all fiscal and administrative requirements are coordinated
through the Finance/Administration Section (notification of any emergency
expenditures and daily time sheets).
- Prepare objectives for the Fire & Rescue Branch for the subsequent
operational period; provide them to the Operations Section Chief prior
to the end of the shift and the next Action Planning meeting.
- Provide your relief with a briefing at shift change; inform him/her
of all on going activities, branch objectives for the next operational
period, and any other pertinent information.
Demobilization Phase:
Follow the generic Demobilization Phase Checklist.
Fire Operations Unit Leader
Responsibilities:
1. Assist Incident Commanders in the field by providing coordination
for mutual aid requests to and from the Operational Area Fire / Rescue Mutual
Aid Coordinator, as appropriate.
2. Respond to requests for fire resources from the field in a timely
manner, following established priorities (life safety, protection of the
environment, and protection of property).
3. Monitor and track fire resources utilized during the event.
4. Provide general support to field personnel as required.
5. Supervise the Fire Operations Unit.
Activation Phase:
Follow generic Activation Phase Checklist.
Operational Phase:
- Establish and maintain a position log and other appropriate files.
- Establish and maintain radio or cell-phone communication with the Department
Operations Center, or Fire & Rescue Branch at the Field Level.
- Obtain regular status reports on the fire situation from the Department
Operations Center or Fire & Rescue Branch at the Field Level.
- Assess the impact of the disaster/event on the City Fire Department's
operational capability.
- Establish the objectives of the Fire Operations Unit based on the nature
and severity of the disaster, and provide them to the Fire & Rescue
Branch Coordinator prior to the first Action Planning meeting.
- Provide fire status updates to the Fire & Rescue Branch Coordinator
on a regular basis.
- Evaluate and process all requests for fire Mutual Aid resources through
the Operational Area Fire & Rescue Mutual Aid Coordinator.
- If not addressed at the Incident Command Post or DOC, ensure that incident
facilities are established (staging areas, etc.) to coordinate incoming
fire mutual aid resources, as required.
- In conjunction with Planning/Intelligence, determine if current and
forecasted weather conditions will affect fire and rescue operations.
- Inform the Fire & Rescue Branch Coordinator of all significant
events that occur.
- Coordinate with the Law Enforcement Branch to determine status of evacuations
and shelter locations.
- Assist in establishing camp facilities (or the use of commercial lodging)
through the Logistics Section, if not addressed at the ICP or DOC.
- Reinforce the use of proper procedures for media contacts.
Demobilization Phase:
Follow generic Demobilization Phase Checklist.
Disaster Medical Unit Leader
Responsibilities:
1. Ensure that all available disaster medical resources are identified
and mobilized as required.
2. Provide assistance to Incident Command Posts and Department Operations
Centers in establishing triage teams.
3. Determine the status of medical facilities within the affected area.
4. Coordinate the transportation of injured victims to appropriate medical
facilities as required.
5. Supervise the disaster Medical Unit.
Activation Phase:
Follow generic Activation Phase Checklist.
Operational Phase:
- Establish and maintain position logs and other necessary files.
- Work closely with all Operations Section Branch Coordinators to determine
the scope of disaster medical assistance required.
- Determine the status and availability of medical mutual aid resources
in the operational area; specifically paramedics and ambulances.
- Establish radio or telephone communication with area hospitals and
other medical facilities to determine their capability to treat disaster
victims.
- Determine status and availability of specialized treatment such as
burn centers.
- Assist the Search and Rescue Unit Leader in providing triage for extricated
victims.
- Coordinate with the Logistics Section to acquire suitable transportation
for injured victims as required or requested.
- Establish and maintain communication with the Operational Area EOC
and determine status and availability of medical resources.
- Coordinate with the Logistics Section to obtain necessary supplies
and equipment to support disaster medical operations in the field.
- Inform the Fire & Rescue Branch Coordinator of all significant
events.
- Reinforce the use of proper procedures for media contacts. This is
particularly critical in emergency medical situations where statistical
information is requested by the media.
Demobilization Phase:
Follow the generic Demobilization Phase Checklist.
Search & Rescue Unit Leader
Responsibilities:
1. Determine the scope of the search and rescue mission.
2. Assist in mobilizing Search and Rescue Teams at the request of City
Department Operations Centers or Field Incident Commanders.
3. Provide search and rescue support as required to other emergency response
agencies consistent with established priorities and objectives.
4. Ensure that deployed teams are provided with adequate support.
5. Supervise the Search & Rescue Unit.
Activation Phase:
Follow generic Activation Phase Checklist.
Operational Phase:
- Establish and maintain position log and other appropriate files.
- Work closely with all Operations Section Branch Coordinators to determine
the scope of search and rescue assistance required.
- Coordinate with the Fire and Rescue Branch Coordinator to determine
missions for search and rescue teams based on established priorities.
- Mobilize and deploy available search and rescue teams to locations
within the City, or to other emergency response agencies within the Operational
Area, in a manner consistent with established policies and priorities.
- Establish radio or cell-phone communication with all deployed search
and rescue team leaders to determine the scope of support required.
- Work closely with the Logistics Section to determine the status and
availability of search and rescue resources in the Operational Area; specifically
larger jurisdictions who have organized USAR teams.
- Coordinate with the Law Enforcement Branch to determine availability
of search dog units.
- Coordinate with Construction and Engineering to provide on-site assistance
with rescue operations at the request of team leaders.
- Coordinate with the Disaster Medical Unit to provide on-site assistance
to extricated victims requiring medical treatment.
- Coordinate with the coroner's unit to provide on-site assistance in
managing fatalities at search locations.
- Ensure that each team leader develops a safety plan for each assigned
mission.
- Monitor and track the progress and status of each search and rescue
team.
- Ensure that team leaders report all significant events.
- Assist in establishing camp facilities (or commercial lodging) for
Search and Rescue Teams through the Logistics Section, if not addressed
at the ICP or DOC.
- Inform the Fire & Rescue Branch Coordinator of all significant
events.
- Reinforce the use of proper procedures for media contacts. This is
particularly critical in instances where the media is seeking statistical
information or personal identities of injured victims or fatalities.
Demobilization Phase:
Follow the generic Demobilization Phase Checklist.
Hazmat Unit Leader
Responsibilities:
1. Determine the scope of hazardous materials incidents throughout the
City.
2. Assist in mobilizing hazardous materials teams at the request of Department
Operations Centers or Field Incident Commanders.
3. Request assistance from and / or provide hazardous materials support
as required to Operational Area Emergency Response Agencies consistent with
established priorities and objectives.
4. Ensure that deployed teams are provided with adequate support.
5. Supervise the Hazmat Unit.
Activation Phase:
Follow generic Activation Phase Checklist.
Operational Phase:
- Establish and maintain a position log and other appropriate files.
- Work closely with all Operations Section Branch Coordinators to determine
the scope of HazMat incident response required.
- Coordinate with the Fire and Rescue Branch Coordinator to determine
missions for HazMat teams based on established priorities.
- Mobilize and deploy available HazMat teams to the Operational Area
or to other emergency response agencies within the Operational Area, in
a manner consistent with the Hazmat Mutual Aid System and established priorities.
- Establish radio or cell-phone communication with all deployed HazMat
teams to determine the scope of support required.
- Work closely with the Logistics Section to determine the status and
availability of Hazmat Response Teams in the Operational Area.
- Coordinate with construction and engineering to provide on-site assistance
with HazMat operations at the request of team leaders.
- Coordinate with the Disaster Medical Unit to determine medical facilities
where victims of HazMat incidents can be transported following decontamination.
- Coordinate with the Coroner's Unit to provide on-site assistance in
managing fatalities at HazMat scenes.
- Monitor and track the progress and status of each HazMat team.
- Ensure that Hazmat Team Leaders report all significant events.
- Assist in establishing camp facilities (or commercial lodging) for
HazMat teams through the Logistics Section, if not addressed at the ICP
or DOC.
- Inform the Fire & Rescue Branch Coordinator of all significant
events.
- Reinforce the use of proper procedures for media contacts. This is
particularly critical in instances where the media is seeking technical
information on the hazardous material, statistical information, or personal
identities of injured victims or fatalities.
Demobilization Phase:
Follow the generic Demobilization Phase Checklist.
Law Enforcement Branch Coordinator
Responsibilities:
1. Coordinate movement and evacuation operations during a disaster.
2. Alert and notify the public of the impending or existing emergency
within the City.
3. Coordinate law enforcement and traffic control operations during the
disaster.
4. Coordinate site security at incidents.
5. Coordinate Law Enforcement Mutual Aid requests from emergency response
agencies through the Law Enforcement Mutual Aid Coordinator at the Operational
Area EOC.
6. Supervise the Law Enforcement branch.
Activation Phase:
- Follow the generic Activation Phase Checklist.
- Based on the situation, activate the necessary Units within the Law
Enforcement Branch:
- Law Enforcement Operations Unit r Coroner Unit
- Contact and assist the Santa Luisa Operational Area EOC Law Enforcement
and Coroner's Mutual Aid Coordinator with the coordination of mutual aid
resources requested or provided by the City of Santa Luisa.
- Provide an initial situation report to the Operations Section Chief.
- Based on the initial EOC strategic objectives, prepare objectives for
the Law Enforcement Branch and provide them to the Operations Section Chief
prior to the first Action Planning meeting.
Operational Phase:
- Ensure that Branch and Unit position logs and other appropriate files
are maintained.
- Maintain current status on Law Enforcement missions being conducted
in the City.
- Provide the Operations Section Chief and the Planning/Intelligence
Section with an overall summary of Law Enforcement Branch operational periodically
or as requested during the operational period.
- On a regular basis, complete and maintain the Law Enforcement Branch
Status Report. (Use RIMS Forms if available).
- Refer all contacts with the media to the Public Information Branch.
- Determine need for Law Enforcement Mutual Aid.
- Determine need for Coroner's Mutual Aid.
- Ensure that all fiscal and administrative requirements are coordinated
through the Finance/Administration Section (notification of any emergency
expenditures and daily time sheets).
- Prepare objectives for the Law Enforcement Branch for the subsequent
Operations period; provide them to the Operations Section Chief prior to
the end of the shift and the next Action Planning Meeting.
- Provide your relief with a briefing at shift change, informing him/her
of all ongoing activities, branch objectives for the next operational period,
and any other pertinent information.
Demobilization Phase:
Follow the generic Demobilization Phase Checklist.
Law Enforcement Operations Unit Leader
Responsibilities:
1. Coordinate City of Santa Luisa requests for Law Enforcement Mutual
Aid Resources through the Santa Luisa Operational Area Law Enforcement Mutual
Aid Coordinator.
2. Establish and maintain communication with Law Enforcement Branch Directors
in the field or at the Department Operations Center (DOC) if activated.
3. Respond to requests for Law Enforcement resources from the field in
a timely manner, following established priorities (life safety, protection
of the environment, and protection of property).
4. Monitor and track law enforcement resources utilized during the event.
5. Provide general support to field personnel as required.
6. Supervise the law enforcement operations unit.
Activation Phase:
Follow generic Activation Phase Checklist.
Operational Phase:
- Establish and maintain a position log and other appropriate files.
- Establish and maintain radio or cell-phone communication with the Department
Operations Center, or Law Enforcement Branch Directors at the field level.
- Obtain regular status reports on the law enforcement situation from
the Department Operations Center or Law Enforcement Branch at the field
level.
- Assess the impact of the disaster/event on the Police Department's
operational capability.
- Establish the objectives of the Law Enforcement Operations Unit based
on the nature and severity of the disaster, and provide them to the Law
Enforcement Branch Coordinator prior to the first Action Planning meeting.
- If the Department Operations Center is not activated, ensure that the
assignment of law enforcement resources are closely monitored and coordinated,
and that on-scene time is logged at the field level.
- If not addressed at the ICP or DOC, ensure that incident facilities
are established (staging areas etc.) to coordinate incoming law enforcement
mutual aid resources, as required.
- In conjunction with Planning/Intelligence, determine if current and
forecasted weather conditions will affect law enforcement operations.
- Coordinate major evacuation activity with the Fire Operations Branch,
as required.
- Coordinate with the Care and Shelter Unit to establish suitable shelter
locations and appropriate shelter facilities for evacuated population.
- Assist in establishing camp facilities (or commercial lodging) for
law enforcement personnel, through the Logistics Section, if not addressed
at the ICP or DOC.
- Reinforce the use of proper procedures for media contacts.
- Provide law enforcement status updates to the Law Enforcement Branch
Coordinator on a regular basis.
- Evaluate and process all requests for law enforcement resources through
the Santa Luisa Operational Area Law Enforcement Mutual Aid Coordinator.
Demobilization Phase:
Follow the generic Demobilization Phase Checklist.
Coroner Unit Leader
Responsibilities:
1. At the direction of the Sheriff / Coroner, establish and oversee an
interim system for managing fatalities resulting from the disaster / event.
2. At the direction of the Sheriff / Coroner, establish and oversee the
operation of temporary morgue facilities and maintain detailed records of
information relative to each fatality.
3. Supervision of the Coroner Unit.
Activation Phase:
Follow generic Activation Phase Checklist.
Operational Phase:
- Establish and maintain a position log and other appropriate files.
- Ensure that locations where fatalities are discovered are secured.
- Ensure that fatality collection points are established and secured
as necessary.
- Ensure that temporary morgue facilities are established in accordance
with guidelines established by the Sheriff / Coroner.
- Request Coroner's Mutual Aid through the Sheriff / Coroner at the Operational
Area EOC as required.
- Procure, through logistics, all necessary fatalities management equipment
and supplies, such as temporary cold storage facilities or vehicles, body
bags, etc..
- Coordinate with the Search & Rescue Unit To determine location
and number of extricated fatalities.
- Ensure that human remains are transported from fatality collection
points to temporary morgue(s), if so advised by the Sheriff / Coroner.
- Assist the Sheriff / Coroner with identification of remains and notification
of next of kin as required.
- In conjunction with local mortuaries and cemeteries, assist with the
reburial of any coffins that were surfaced and / or disturbed as a result
of the disaster.
- Keep the Law Enforcement Branch Coordinator informed of Coroners Unit
activities on a regular basis.
- Inform the Law Enforcement Branch Coordinator and the Public Information
Branch of the number of confirmed fatalities resulting from the disaster
or event. (NOTE: This information must be verified with the Sheriff / Coroner
prior to release).
- Ensure that all media contacts are referred to the Public Information
Branch.
Demobilization Phase:
Follow the generic Demobilization Phase Checklist.
Construction / Engineering Branch Coordinator
Responsibilities:
1. Survey all utility systems, and restore systems that have been disrupted,
including coordinating with utility service providers in the restoration
of disrupted services.
2. Survey all public and private facilities, assessing the damage to
such facilities, and coordinating the repair of damage to public facilities.
3. Survey all other infrastructure systems, such as streets and roads
within the City.
4. Assist other sections, branches, and units as needed.
5. Supervise the Construction/Engineering Branch.
Activation Phase:
- Follow the generic Activation Phase Checklist.
- Based on the situation, activate the necessary units within the Construction/Engineering
Branch:
- Utilities Unit r Damage/Safety Assessment Unit
- Public Works Unit
- Contact and assist the Santa Luisa Operational Area Public Works Mutual
Aid Coordinator with the coordination of mutual aid resources as necessary.
- Provide an initial situation report to the Operations Section Chief.
- Based on the initial EOC strategic objectives, prepare objectives for
the Construction/Engineering Branch and provide them to the Operations
Section Chief prior to the first Action Planning meeting.
Operational Phase:
- Ensure that branch and unit position logs and other necessary files
are maintained.
- Maintain current status on all construction/engineering activities
being conducted in the City.
- Ensure that damage and safety assessments are being carried out for
both public and private facilities.
- Request mutual aid as required through the Operational Area Publics
Works Mutual Aid Coordinator.
- Determine and document the status of transportation routes into and
within affected areas.
- Coordinate debris removal services as required.
- Provide the Operations Section Chief and the Planning/Intelligence
Section with an overall summary of Construction/Engineering Branch activities
periodically during the operational period or as requested.
- Ensure that all Utilities and Construction/Engineering Status Reports,
as well as the Initial Damage Estimation are completed and maintained.
(Utilize RIMS forms if available).
- Refer all contacts with the media to the Public Information Branch.
- Ensure that all fiscal and administrative requirements are coordinated
through the Finance/Administration Section (notification of any emergency
expenditures and daily time sheets).
- Prepare objectives for the Construction/Engineering Branch for the
subsequent operations period; provide them to the Operations Section Chief
prior to the end of the shift and the next Action Planning meeting.
- Provide your relief with a briefing at shift change, informing him/her
of all ongoing activities, branch objectives for the next operational period,
and any other pertinent information.
Demobilization Phase:
Follow the generic Demobilization Phase Checklist.
Utilities Unit Leader
Responsibilities:
1. Assess the status of utilities, provide Utility Status Reports as
required.
2. Coordinate restoration of damaged utilities with utility representatives
in the City EOC if present, or directly with Utility companies.
3. Supervise the Utilities Unit.
Activation Phase:
Follow generic Activation Phase Checklist.
Operational Phase:
- Establish and maintain a position log and other necessary files.
- Establish and maintain communications with the utility providers for
the City.
- Determine the extent of damage to utility systems in the City.
- Coordinate with the Liaison Officer to ensure that agency representatives
from affected utilities are available to respond to the City EOC.
- Ensure that all information on system outages is consolidated and provided
to the Situation Analysis Unit in the Planning/Intelligence Section.
- Ensure that support to utility providers is available as necessary
to facilitate restoration
- of damaged systems.
- Keep the Public Health Branch Coordinator informed of any damage to
sewer and sanitation systems, as well as possible water contamination problems.
- Keep the Construction/Engineering Branch Coordinator informed of the
restoration status.
- Complete and maintain the Utilities Status Report (Utilize RIMS forms
if available).
- Refer all contacts with the media to the Public Information Branch.
Demobilization Phase:
Follow the generic Demobilization Phase Checklist.
Damage/Safety Assessment Unit Leader
Responsibilities:
1. Collect initial damage/safety assessment information from other branches/units
within the Operations Section.
2. If the disaster is winter storm, flood, or earthquake related, ensure
that inspection teams have been dispatched by the County of Santa Luisa
to assess the condition of the Santa Luisa Dam.
3. Provide detailed damage/safety assessment information to the Planning/Intelligence
Section, with associated loss damage estimates.
4. Maintain detailed records on damaged areas and structures.
5. Initiate requests for Engineers from the Santa Luisa Operational Area,
to inspect structures and/or facilities.
6. Supervise the Damage/Safety Assessment Unit.
Activation Phase:
Follow generic Activation Phase Checklist.
Operational Phase:
- Establish and maintain a position log and other necessary files.
- Obtain initial damage/safety assessment information from Fire &
Rescue Branch, Law Enforcement Branch, Utilities Unit and other branches/units
as necessary.
- Coordinate with the American Red Cross, utility service providers,
and other sources for additional damage/safety assessment information.
- Prepare detailed damage/safety assessment information, including estimate
of value of the losses, and provide to the Planning/Intelligence Section.
- Clearly label each structure and/or facility inspected in accordance
with ATC-20 standards and guidelines.
- Maintain a list of structures and facilities requiring immediate inspection
or engineering assessment.
- Initiate all requests for engineers and building inspectors through
the Operational Area EOC.
- Keep the Construction/Engineering Branch Coordinator informed of the
inspection and engineering assessment status.
- Refer all contacts with the media to the Public Information Branch.
Demobilization Phase:
Follow the generic Demobilization Phase Checklist.
Public Works Unit Leader
Responsibilities:
1. Assist other Operation Section Branches by providing construction
equipment and operators as necessary.
2. Provide heavy equipment assistance to the Damage/Safety Assessment
Unit as required.
3. Provide emergency construction and repair to damaged roadways. Assist
with the repair of utility systems as required.
4. Providing flood-fighting assistance, such as sandbagging, rerouting
waterways away from populated areas, and river, creek, or stream bed debris
clearance.
5. Supervise the Public Works Unit.
Activation Phase:
Follow generic Activation Phase Checklist.
Operational Phase:
- Establish and maintain a position log and other necessary files.
- Ensure that appropriate staff are available to assist other emergency
responders with the operation of heavy equipment, in coordination with
the Logistics Section.
- Ensure that engineering staff are available to assist the Damage/Safety
Assessment Unit in inspecting damaged structures and facilities.
- As requested, direct staff to provide flood fighting assistance, clear
debris from roadways and water ways, assist with utility restoration, and
build temporary emergency structures as required.
- Work closely with the Logistics Section to provide support and materiel
as required.
- Keep the Construction/Engineering Branch Coordinator informed of unit
status.
- Refer all contacts with the media to the Public Information Branch.
Demobilization Phase:
Follow the generic Demobilization Phase Checklist.
Health and Welfare Branch Coordinator
Responsibilities:
1. Safeguard the public health of citizens in the City of Santa Luisa
, by ensuring there is an ample supply of potable water, a functioning sanitation
system, and vector controls are established, as required.
2. In coordination with volunteer and private agencies, provide clothing,
shelter, and other mass care services as required, to disaster victims within
the City of Santa Luisa.
3. Supervise the Health and Welfare Branch.
Activation Phase:
Follow the generic Activation Phase Checklist.
Operational Phase:
- Establish and maintain a Health and Welfare Unit position logs and
other necessary files.
- Ensure that all potable water supplies remain safe, and free from contaminates.
- Ensure that sanitation systems are operating effectively and not contaminating
water supplies.
- Ensure that a vector control plan is established and implemented for
the affected area(s).
- Provide the Operations Section Chief and the Planning/Intelligence
Section with an overall summary of Health And Welfare Branch Operational
periodically during the operations period or as requested.
- Complete and maintain the Care & Shelter Status Reports (utilizing
RIMS forms if available).
- Ensure that the Public Health Branch is available to assist the Coroner
Unit in mitigating managing mass fatality situations.
- Ensure coordination of all mass care activities occurs with the Red
Cross and other volunteer agencies as required.
- Prepare objectives for the Health and Welfare Branch for the subsequent
operations period; provide them to the Operations Section Chief prior to
the end of the shift and the next Action Planning meeting.
- Refer all contacts with the media to the Public Information Branch.
Demobilization Phase:
Follow the generic Demobilization Phase Checklist.
Care & Shelter Unit Leader
Responsibilities:
1. Coordinate directly with the American Red Cross and other volunteer
agencies to provide food, potable water, clothing, shelter and other basic
needs as required to disaster victims within the City.
2. Assist the American Red Cross with inquiries and registration services
to reunite families or respond to inquiries from relatives or friends.
3. Assist the American Red Cross with the transition from mass care to
separate family/individual housing.
4. Supervise the Care & Shelter Unit.
Activation Phase:
Follow generic Activation Phase Checklist.
Operational Phase:
- Establish and maintain your position log and other necessary files.
- Coordinate with the Liaison Officer to request an Agency Representative
from the American Red Cross. Work with the Agency Representative to coordinate
all shelter and congregate care activity.
- Establish communications with other volunteer agencies to provide clothing
and other basic life sustaining needs.
- Ensure that each activated shelter meets the requirements as described
under the Americans With Disabilities Act.
- Assist the American Red Cross in staffing and managing the shelters
to the extent possible.
- In coordination with the American Red Cross, activate an inquiry registry
service to reunite families and respond to inquiries from relatives or
friends.
- Assist the American Red Cross with the transition from operating shelters
for displaced persons to separate family/individual housing.
- Complete and maintain the Care and Shelter Status Report Form (utilize
RIMS forms if available).
Refer all contacts with the media to the Public Information Branch.
Demobilization Phase:
Follow the generic Demobilization Phase Checklist.
Public Health Unit Leader
Responsibilities:
1. Assess the status and availability of potable water within the City
2. Assess the status of the sanitation system within the City.
3. Inspect and assess emergency supplies such as foodstuffs and other
consumables for purity and utility.
4. Assess the need for a vector control plan for the affected disaster
area(s) within the City.
5. Supervise the Public Health Unit.
Activation Phase:
Follow generic Activation Phase Checklist.
Operational Phase:
- Establish and maintain a position log and other necessary files.
- Coordinate with the Utilities Unit Leader to determine current status
of water and sanitation systems.
- If systems are damaged, request assistance from Santa Luisa County
Public Health to assess drinking water quality and potential health risks
from ruptured sewer / sanitation systems.
- Develop a distribution system for drinking water throughout the City
as required.
- Contact and coordinate with the Logistics Section, to obtain chemical
(portable) toilets and other temporary facilities for the disposal of human
waste and other infected waste.
- Inspect emergency supplies to be used in the EOC or by field emergency
responders, such as foodstuffs, drugs, and other consumables for purity
and utility.
- Determine the need for vector control, and coordinate with Santa Luisa
County Public Health for Vector control services as required.
- Inform the Health & Welfare Branch Coordinator on all activities
of the Public Health Unit periodically during the operational period, or
as requested.
- Refer all contacts with the media to the Public Information Branch.
Demobilization Phase:
Follow the generic Demobilization Phase Checklist.
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Planning/Intelligence Section
Planning/Intelligence Section Chief
Responsibilities:
1. Ensure that the following responsibilities of the Planning/Intelligence
Section are addressed as required:
Collecting, analyzing, and displaying situation information,
Preparing periodic Situation Reports,
Preparing and distributing the EOC Action Plan and facilitating the
Action Planning meeting,
Conducting Advance Planning activities and report,
Providing technical support services to the various EOC sections and
branches, and documenting and maintaining files on all EOC activities.
2. Establish the appropriate level of organization for the Planning/Intelligence
Section.
3. Exercise overall responsibility for the coordination of branch/unit
activities within the section.
4. Keep The EOC Director informed of significant issues affecting the
Planning/Intelligence Section.
5. In coordination with the other Section Chiefs, ensure that Branch
Status Reports are completed and utilized as a basis for Situation Status
Reports, and the EOC Action Plan.
6. Supervise the Planning/Intelligence Section.
Activation Phase:
- Follow the generic Activation Phase Checklist.
- Ensure that the Planning/Intelligence Section is set up properly and
that appropriate personnel, equipment, and supplies are in place, including
maps and status boards.
- Based on the situation, activate branches within section as needed
and designate Branch or Unit Leaders for each element:
- Situation Analysis Unit r Advance Planning Unit
- Documentation Unit r Technical Services Unit
- Request additional personnel for the section as necessary to maintain
a 24-hour operation.
- Establish contact with the Operational Area EOC when activated, and
coordinate Situation Status Reports with their Planning/Intelligence Section.
- Meet with Operations Section Chief; obtain and review any major incident
reports.
- Review responsibilities of branches in section; develop plans for carrying
out all responsibilities.
- Make a list of key issues to be addressed by Planning/Intelligence;
in consultation with section staff, identify objectives to be accomplished
during the initial Operational Period.
- Keep the EOC Director informed of significant events.
- Adopt a proactive attitude, thinking ahead and anticipating situations
and problems before they occur.
Operational Phase:
- Ensure that Planning/Intelligence position logs and other necessary
files are maintained.
- Ensure that The Situation Analysis Unit is maintaining current information
for the situation status report.
- Ensure that major incidents reports and branch status reports are completed
by the Operations Section and are accessible by Planning Intelligence (Utilize
RIMS forms if available).
- Ensure that a situation status report is produced and distributed to
EOC Sections and Operational Area EOC at least once, prior to the end of
the operational period.
- Ensure that all status boards and other displays are kept current and
that posted information is neat and legible.
- Ensure that the Public Information Branch has immediate and unlimited
access to all status reports and displays.
- Conduct periodic briefings with section staff and work to reach consensus
among staff on section objectives for forthcoming operational periods.
- Facilitate the EOC Director's Action Planning meetings approximately
two hours before the end of each operational period.
- Ensure that objectives for each section are completed ,collected and
posted in preparation for the next Action Planning meeting.
- Ensure that the EOC Action Plan is completed and distributed prior
to the start of the next operational period.
- Work closely with each branch/unit within the Planning/Intelligence
Section to ensure the section objectives, as defined in the current EOC
Action Plan are being addressed.
- Ensure that the advance planning unit develops and distributes a report
which highlights forecasted events or conditions likely to occur beyond
the forthcoming operational period; particularly those situations which
may influence the overall strategic objectives of the City EOC.
- Ensure that the Documentation Unit maintains files on all EOC activities
and provides reproduction and archiving services for the EOC, as required.
- Provide technical services, such as energy advisors and other technical
specialists to all EOC sections as required.
- Ensure that fiscal and administrative requirements are coordinated
through the Finance/Administration Section.
Demobilization Phase:
Follow the generic Demobilization Phase Checklist.
Situation Analysis Unit Leader
Responsibilities:
1. Oversee the collection, organization, and analysis of disaster situation
information.
2. Ensure that information collected from all sources is validated prior
to posting on status boards.
3. Ensure that situation status reports are developed utilizing RIMS
forms, for dissemination to EOC staff and also to the Operational Area EOC.
4. Ensure that an EOC Action Plan is developed (utilizing RIMs form)
for each operational period, based on objectives developed by each EOC Section.
5. Ensure that all maps, status boards and other displays contain current
and accurate information.
6. Supervise Situation Analysis Unit.
Activation Phase:
- Follow the generic Activation Phase Checklist.
- Ensure there are adequate staff available to collect and analyze incoming
information, maintain the Situation Status Report on RIMS, and facilitate
the Action Planning process.
- Prepare Situation Analysis Unit objectives for the initial Action Planning
meeting.
Operational Phase:
- Ensure position logs and other necessary files are maintained.
- Oversee the collection and analysis of all event/or disaster related
information.
- Oversee the preparation and distribution of the Situation Status Report
(utilizing RIMS forms if available). Coordinate with the Documentation
Unit for manual distribution and reproduction as required.
- Ensure that each EOC Section provides the Situation Analysis Unit with
Branch Status Reports, (utilizing RIMS forms), on a regular basis.
- Meet with the Public Information Branch Coordinator to determine the
best method for ensuring access to current information.
- Prepare a situation summary for the EOC Action Planning meeting.
- Ensure each section provides their objectives at least 30 minutes prior
to each Action Planning meeting.
- Convene and facilitate the Action Planning meeting following the meeting
process guidelines. (attachment)
- In preparation for the Action Planning meeting, ensure that all EOC
objectives are posted on chart paper, and that the meeting room is set
up with appropriate equipment and materials (easels, markers, sit stat
reports, etc.)
- Following the meeting, ensure that the Documentation Unit publishes
and distributes the Action Plan prior to the beginning of the next operational
period.
- Ensure that adequate staff are assigned to maintain all maps, status
boards and other displays.
Demobilization Phase:
Follow the generic Demobilization Phase Checklist.
Documentation Unit Leader
Responsibilities:
1. Collect, organize and file all completed event or disaster related
forms, to include: all EOC position logs, situation status reports, EOC
Action Plans and any other related information, just prior to the end of
each operational period.
2. Provide document reproduction services to EOC staff.
3. Distribute the City of Santa Luisa EOC situation status reports, EOC
Action Plan, and other documents, as required.
4. Maintain a permanent electronic archive of all situation reports and
Action Plans associated with the event or disaster.
5. Assist the EOC Coordinator in the preparation and distribution of
the After-action Report.
6. Supervise the Documentation Unit.
Activation Phase:
Follow the generic Activation Phase Checklist.
Operational Phase:
- Maintain a position log.
- Meet with the Planning/Intelligence Section Chief to determine what
EOC materials should be maintained as official records.
- Meet with the Recovery Unit Leader to determine what EOC materials
and documents are necessary to provide accurate records and documentation
for recovery purposes.
- Initiate and maintain a roster of all activated EOC positions to ensure
that position logs are accounted for and submitted to the Documentation
Unit at the end of each shift.
- Reproduce and distribute the Situation Status Reports and Action Plans.
Ensure distribution is made to the Operational Area EOC.
- Keep extra copies of reports and plans available for special distribution
as required.
- Set up and maintain document reproduction services for the EOC.
Demobilization Phase:
Follow the generic Demobilization Phase Checklist.
Advance Planning Unit Leader
Responsibilities:
1. Development of an Advance Plan consisting of potential response and
recovery related issues likely to occur beyond the next operational period,
generally within 36 to 72 hours.
2. Review all available status reports, Action Plans, and other significant
documents. Determine potential future impacts of the event or disaster;
particularly issues which might modify the overall strategic EOC objectives.
3. Provide periodic briefings for the EOC Director and General Staff
addressing Advance Planning issues.
4. Supervise the Advance Planning Unit.
Activation Phase:
Follow the generic Activation Phase Checklist.
Operational Phase:
- Maintain a position log.
- Monitor the current situation report to include recent updates.
- Meet individually with the general staff and determine best estimates
of the future direction & outcomes of the event or disaster.
- Develop an Advance Plan identifying future policy related issues, social
and economic impacts, significant response or recovery resource needs,
and any other key issues likely to affect EOC operations within a 36 to
72 hour time frame.
- Submit the Advance Plan to the Planning Intelligence Chief for review
and approval prior to conducting briefings for the General Staff and EOC
Director.
- Review Action Planning objectives submitted by each section for the
forthcoming operational period. In conjunction with the general staff,
recommend a transition strategy to the EOC Director when EOC activity shifts
predominately to recovery operations.
Demobilization Phase:
Follow the generic Demobilization Phase Checklist.
Technical Services Unit Leader
Responsibilities:
1. Provide technical observations and recommendations to the City EOC
in specialized areas, as required.
2. Ensure that qualified specialists are available in the areas required
by the particular event or disaster.
3. Supervise the Technical Services Unit.
Activation Phase:
Follow the generic Activation Phase Checklist.
Operational Phase:
- Maintain a position log and other necessary files.
- Coordinate with the Logistics Section to ensure that technical staff
are located and mobilized.
- Assign technical staff to assist other EOC Sections in coordinating
specialized areas of response or recovery.
- Assign technical staff to assist the Logistics Section with interpreting
specialized resource capability and requests.
Demobilization Phase:
Follow the generic Demobilization Phase Checklist.
Demobilization Unit Leader
Responsibilities:
1. Develop a Demobilization Plan for the EOC based on a review of all
pertinent planning documents, and status reports.
2. Supervise personnel assigned to the Demobilization Unit.
Activation hase:
Follow the generic Activation Phase Checklist.
Operational Phase:
- Monitor the current situation report to include recent updates.
- Meet individually with the general staff and administer the section
worksheet for the Demobilization Plan.
- Meet with the EOC Director and administer the EOC Director's worksheet
for the Demobilization Plan.
- Utilizing the worksheets, develop a draft Demobilization Plan and circulate
to the EOC Director and General Staff for review.
- Finalize the Demobilization Plan for approval by the EOC Director.
- Demobilization planning must occur at least once during the operational
period for as long as EOC Sections are formally staffed.
- Advise all Section Chiefs to ensure that demobilized staff complete
all reports, time sheets, and exit surveys in coordination with the personnel
unit prior to leaving the EOC.
[top] [diagram]
Logistics Section
Logistics Section Chief
Responsibilities:
1. Ensure the Logistics function is carried out in support of the City
EOC. This function includes providing communication services, resource tracking;
acquiring equipment, supplies, personnel, facilities, and transportation
services; as well as arranging for food, lodging, and other support services
as required.
2. Establish the appropriate level of branch and/or unit staffing within
the Logistics Section, continuously monitoring the effectiveness of the
organization and modifying as required.
3. Ensure section objectives as stated in the EOC Action Plan are accomplished
within the operational period or within the estimated time frame.
4. Coordinate closely with the Operations Section Chief to establish
priorities for resource allocation to activated Incident Commands within
the City.
5. Keep the EOC Director informed of all significant issues relating
to the Logistics Section.
6. Supervise the Logistics Section.
Activation Phase:
- Follow the generic Activation Phase Checklist.
- Ensure the Logistics Section is set up properly and that appropriate
personnel, equipment, and supplies are in place, including maps, status
boards, vendor references, and other resource directories.
- Based on the situation, activate branches/units within section as needed
and designate Branch and Unit Leaders for each element:
- Communications Branch r Personnel Unit
- Transportation Unit r Facilities Unit
- Supply/Procurement Unit r Resource Status Unit
- Mobilize sufficient section staffing for 24 hour operations.
- Establish communications with the Logistics Section at the Operational
Area EOC if activated.
- Advise Branches and Units within the section to coordinate with appropriate
branches in the Operations Section to prioritize and validate resource
requests from Incident Command Posts in the field. This should be done
prior to acting on the request.
- Meet with the EOC Director and General Staff and identify immediate
resource needs.
- Meet with the Finance/Administration Section Chief and determine level
of purchasing authority for the Logistics Section.
- Assist branch and Unit Leaders in developing objectives for the section
as well as plans to accomplish their objectives within the first operational
period, or in accordance with the Action Plan.
- Provide periodic Section Status Reports to the EOC Director.
- Adopt a proactive attitude, thinking ahead and anticipating situations
and problems before they occur.
Operational Phase:
- Ensure that Logistic Section position logs and other necessary files
are maintained.
- Meet regularly with section staff and work to reach consensus on section
objectives for forthcoming operational periods.
- Provide the Planning/Intelligence Section Chief with the Logistics
Section objectives at least 30 minutes prior to each Action Planning meeting.
- Attend and participate in EOC Action Planning meetings.
- Ensure that the Supply/Procurement Unit coordinates closely with the
Purchasing Unit in the Finance/Administration Section, and that all required
documents and procedures are completed and followed.
- Ensure that transportation requirements, in support of response operations,
are met.
- Ensure that all requests for facilities and facility support are addressed.
- Ensure that all City resources are tracked and accounted for, as well
as resources ordered through Mutual Aid.
- Provide section staff with information updates as required.
Demobilization Phase:
Follow the generic Demobilization Phase Checklist.
Communications Branch Coordinator
Responsibilities:
1. Ensure radio, telephone, and computer resources and services are provided
to EOC staff as required.
2. Oversee the installation of communications resources within the City
EOC. Ensure that a communications link is established with the Operational
Area EOC.
3. Determine specific computer requirements for all EOC positions.
4. Implement RIMS if available, for internal information management to
include message and e-mail systems.
5. Ensure that the EOC Communications Center is established to include
sufficient frequencies to facilitate operations, and that adequate communications
operators are available for 24-hour coverage.
6. Develop and distribute a Communications Plan which identifies all
systems in use and lists specific frequencies allotted for the event or
disaster.
7. Supervise the communications branch.
Activation Phase:
- Follow the generic Activation Phase Checklist.
- Based on the situation, activate the necessary units within the Communications
Branch:
- Communications Unit r Information Systems Unit
- Prepare objectives for the Communications Branch; provide them to the
Logistics Section Chief prior to the initial Action Planning meeting.
Operational Phase:
- Ensure that communication branch position logs and other necessary
files are maintained.
- Keep all sections informed of the status of communications systems,
particularly those that are being restored.
- Coordinate with all EOC sections/branches/units regarding the use of
all communication systems.
- Ensure that the EOC Communications Center is activated to receive and
direct all event or disaster related communications to appropriate destinations
within the EOC.
- Ensure that adequate communications operators are mobilized to accommodate
each discipline on a 24-hour basis or as required.
- Ensure that RIMS Communications links, if available, are established
with the Operational Area EOC.
- Ensure that communications links are established with activated EOC
within the Operational Area, as appropriate.
- Continually monitor the operational effectiveness of EOC communications
systems. Provide additional equipment as required.
- Ensure that technical personnel are available for communications equipment
maintenance and repair.
- Mobilize and coordinate amateur radio resources to augment primary
communications systems as required.
- Keep the Logistics Section Chief informed of the status of communications
systems.
- Prepare objectives for the Communications Branch; provide them to the
Logistics Section Chief prior to the next Action Planning meeting.
- Refer all contacts with the media to the Public Information Branch.
Demobilization Phase:
Follow the generic Demobilization Phase Checklist.
Communications Unit Leader
Responsibilities:
1. Install, activate, and maintain telephone and radio systems for the
Santa Luisa City EOC.
2. Assist EOC positions in determining appropriate numbers of telephones
and other communications equipment required to facilitate operations.
3. Acquire radio frequencies as necessary to facilitate operations.
4. Assign Amateur Radio Operators as needed to augment primary communications
networks.
5. Supervise the EOC Communications Center and the Communications Unit.
Activation Phase:
Follow generic Activation Phase Checklist.
Operational Phase:
- Establish and maintain a position log and other necessary files.
- Continually monitor and test the activated radio and telephone systems.
Keep the Communications Branch Coordinator informed of system failures
and restoration activities.
- Develop instructional guidance for use of radios and telephones and
conduct training sessions for EOC staff as necessary.
- Meet periodically with the Operations Section Branches to ensure that
their radio frequencies are adequate. Make modifications as necessary to
maintain their operational capability.
- Coordinate with Telephone Company in the City to obtain portable telephone
banks, as necessary.
- Refer all contacts with the media to the Public Information Branch.
Demobilization Phase:
Follow the generic Demobilization Phase Checklist.
Information Systems Unit Leader
Responsibilities:
1. Install, activate, and maintain information systems for the City of
Santa Luisa EOC .
2. Assist EOC positions in determining appropriate types and numbers
of computers and computer applications required to facilitate operations.
3. Install RIMS, if available, on all computers for internal information
management to include message and e-mail systems.
4. Supervise the Information Systems Unit.
Activation Phase:
Follow generic Activation Phase Checklist.
Operational Phase:
- Establish and maintain a position log and other necessary files.
- Continually monitor and test RIMS if available, and ensure automated
information links with the Operational Area EOC are maintained.
- Keep the Communications Branch Coordinator informed of system failures
and restoration activities.
- Develop instructional guidance for use of computers and computer programs
such as RIMS. Be prepared to conduct training sessions for EOC staff as
necessary.
- Request additional computer equipment as required through the Communications
Branch Coordinator.
Demobilization Phase:
Follow the generic Demobilization Phase Checklist.
Transportation Unit Leader
Responsibilities:
1. In coordination with the Construction/Engineering Branch Coordinator,
and the Situation Analysis Unit, develop a transportation plan to support
EOC operations.
2. Arrange for the acquisition or use of required transportation resources.
3. Supervise the Transportation Unit.
Activation Phase:
Follow the generic Activation Phase Checklist.
Operational Phase:
- Establish and maintain a position log and other necessary files.
- Routinely coordinate with the Situation Analysis Unit to determine
the status of transportation routes in and around the City.
- Routinely coordinate with the Construction/Engineering Branch Coordinator
to determine progress of route recovery operations.
- Develop a Transportation Plan which identifies routes of ingress and
egress; thus facilitating the movement of response personnel, the affected
population, and shipment of resources and materiel.
- Establish contact with local transportation agencies and schools to
establish availability of equipment and transportation resources for use
in evacuations and other operations as needed.
- Keep the Logistics Section Chief informed of significant issues affecting
the Transportation Unit.
Demobilization Phase:
Follow the generic Demobilization Phase Checklist.
Personnel Unit Leader
Responsibilities:
1. Provide personnel resources as requested in support of the EOC and
Field Operations.
2. Identify, recruit and register volunteers as required.
3. Develop an EOC organization chart.
4. Supervise the Personnel Unit.
Activation Phase:
Follow the generic Activation Phase Checklist.
Operational Phase:
- Establish and maintain personal log and other necessary files.
- In conjunction with the Documentation Unit, develop a large poster
size EOC organization chart depicting each activated position. Upon check
in, indicate the name of the person occupying each position on the chart.
The chart should be posted in a conspicuous place, accessible to all EOC
personnel.
- Coordinate with the Liaison Officer and Safety Officer to ensure that
all EOC staff to include volunteers, receive a current situation and safety
briefing upon check-in.
- Establish communications with volunteer agencies and other organizations
that can provide personnel resources.
- Coordinate with the Santa Luisa Operational Area EOC to activate the
Emergency Management Mutual Aid System (EMMA), if required.
- Process all incoming requests for personnel support. Identify the number
of personnel, special qualifications or training, where they are needed
and the person or unit they should report to upon arrival. Determine the
estimated time of arrival of responding personnel, and advise the requesting
parties accordingly.
- Maintain a status board or other reference to keep track of incoming
personnel resources.
- Coordinate with the Liaison Officer and Security Officer to ensure
access, badging or identification, and proper direction for responding
personnel upon arrival at the EOC.
- Assist the Fire Rescue Branch and Law Enforcement Branch with ordering
of mutual aid resources as required.
- To minimize redundancy, coordinate all requests for personnel resources
from the field level through the EOC Operations Section prior to acting
on the request.
- In coordination with the Safety Officer, determine the need for crisis
counseling for emergency workers; acquire mental health specialists as
needed.
- Arrange for child care services for EOC personnel as required.
- Establish registration locations with sufficient staff to register
volunteers, and issue them disaster service worker identification cards.
- Keep the Logistics Section Chief informed of significant issues affecting
the Personnel Unit.
Demobilization Phase:
Follow the generic Demobilization Phase Checklist.
Supply/Procurement Unit Leader
Responsibilities:
1. Oversee the procurement and allocation of supplies and materiel not
normally provided through mutual aid channels.
2. Coordinate procurement actions with the Finance /Administration Section.
3. Coordinate delivery of supplies and materiel as required.
4. Supervise the Supply/Procurement Unit.
Activation Phase:
Follow the generic Activation Phase Checklist.
Operational Phase:
- Establish and maintain a position log and other necessary files.
- Determine if requested types and quantities of supplies and materiel
are available in City inventory.
- Determine procurement spending limits with the Purchasing Unit in Finance/
Administration. Obtain a list of pre-designated emergency purchase orders
as required.
- Whenever possible, meet personally with the requesting party to clarify
types and amount of supplies and materiel, and also verify that the request
has not been previously filled through another source.
- In conjunction with the Resource Status Unit, maintain a status board
or other reference depicting procurement actions in progress and their
current status.
- Determine if the procurement item can be provided without cost from
another jurisdiction or through the Operational Area.
- Determine unit costs of supplies and materiel, from suppliers and vendors
and if they will accept purchase orders as payment, prior to completing
the order.
- Orders exceeding the purchase order limit must be approved by the Finance/
Administration Section before the order can be completed.
- If vendor contracts are required for procurement of specific resources
or services, refer the request to the Finance/Administration Section for
development of necessary agreements.
- Determine if the vendor or provider will deliver the ordered items.
If delivery services are not available, coordinate pick up and delivery
through the Transportation Unit.
- In coordination with the Personnel Unit, provide food and lodging for
EOC staff and volunteers as required. Assist field level with food services
at camp locations as requested.
- Coordinate donated goods and services from community groups and private
organizations. Set up procedures for collecting, inventorying, and distributing
usable donations.
- Keep the Logistics Section Chief informed of significant issues affecting
the Supply/Procurement Unit.
Demobilization Phase:
Follow the generic Demobilization Phase Checklist.
Facilities Unit Leader
Responsibilities:
1. Ensure that adequate essential facilities are provided for the response
effort, including securing access to the facilities and providing staff,
furniture, supplies, and materials necessary to configure the facilities
in a manner adequate to accomplish the mission.
2. Ensure acquired buildings, building floors, and or workspaces are
returned to their original state when no longer needed.
3. Supervise the facilities unit.
Activation Phase:
Follow the generic Activation Phase Checklist.
Operational Phase:
- Establish and maintain a position log and other necessary files.
- Work closely with the EOC Coordinator and other sections in determining
facilities and furnishings required for effective operation of the EOC.
- Coordinate with branches and units in the Operations Section to determine
if assistance with facility acquisition and support is needed at the field
level.
- Arrange for continuous maintenance of acquired facilities, to include
ensuring that utilities and restrooms are operating properly.
- If facilities are acquired away from the EOC, coordinate with assigned
personnel and designate a Facility Manager.
- Develop and maintain a status board or other reference which depicts
the location of each facility; a general description of furnishings, supplies
and equipment at the site; hours of operation, and the name and phone number
of the Facility Manager.
- Ensure all structures are safe for occupancy and that they comply with
ADA requirements.
- As facilities are vacated, coordinate with the facility manager to
return the location to it's original state. This includes removing and
returning furnishings and equipment, arranging for janitorial services,
and locking or otherwise securing the facility.
- Keep the Logistics Section Chief informed of significant issues affecting
the facilities unit.
Demobilization Phase:
Follow the generic Demobilization Phase Checklist.
Resource Status Unit Leader
Responsibilities:
1. Coordinate with the other units in the Logistics Section to capture
and centralize resource status information.
2. Develop and maintain resource status boards in the Logistics Section.
3. Supervise the Resource Status Unit.
Activation Phase:
Follow the generic Activation Phase Checklist.
Operational Phase:
- Establish and maintain a position log and other necessary files.
- Coordinate closely with all units in the Logistics Section particularly
Supply/
- Procurement, personnel, and transportation.
- As resource requests are received in the Logistics Section, post the
request on a status board and track the progress of the request until filled.
- Status boards should track requests by providing at a minimum, the
following information: date & time of the request, items requested,
priority designation, time the request was processed and estimated time
of arrival or delivery to the requesting party.
- Work closely with other logistics units and assist in notifying requesting
parties of the status of their resource request. This is particularly critical
in situations where there will be delays in filling the request.
- An additional status board may be developed to track resource use by
the requesting party. Information categories might include the following:
actual arrival time of the resource, location of use, and an estimate of
how long the resource will be needed.
- Keep in mind that it is generally not necessary to track mutual aid
resources unless they are ordered through the Logistics Section.
Demobilization Phase:
Follow the generic Demobilization Phase Checklist.
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Finance/Administration Section
Finance/Administration Section Chief
Responsibilities:
1. Ensure that all financial records are maintained throughout the event
or disaster.
2. Ensure that all on-duty time is recorded for all City emergency response
personnel.
3. Ensure that all on-duty time sheets are collected from Field Level
Supervisors or Incident Commanders and their staffs.
4. Ensure there is a continuum of the payroll process for all City employees
responding to the event or disaster.
5. Determine purchase order limits for the procurement function in Logistics.
6. Ensure that workers compensation claims, resulting from the response
are processed within a reasonable time, given the nature of the situation.
7. Ensure that all travel and expense claims are processed within a reasonable
time, given the nature of the situation.
8. Provide administrative support to all EOC Sections as required, in
coordination with the Personnel Unit.
9. Activate units within the Finance/Administration Section as required;
monitor section activities continuously and modify the organization as needed.
10. Ensure that all recovery documentation is accurately maintained during
the response and submitted on the appropriate forms to the Federal Emergency
Management Agency (FEMA) and/or the Governors Office of Emergency Services.
11. Supervise the Finance/Administration Section.
Activation Phase:
- Follow the generic Activation Phase Checklist.
- Ensure that the Finance/Administration Section is set up properly and
that appropriate personnel, equipment, and supplies are in place.
- Based on the situation, activate units within section as needed and
designate Branch Coordinators for each element:
- Time Keeping Unit r Compensation & Claims Unit
- Purchasing Unit r Recovery Unit
- Ensure that sufficient staff are available for a 24-hour schedule,
or as required.
- Meet with the Logistics Section Chief and review financial and administrative
support requirements and procedures; determine the level of purchasing
authority to be delegated to Logistics Section.
- Meet with all Unit Leaders and ensure that responsibilities are clearly
understood.
- In conjunction with Unit Leaders, determine the initial Action Planning
objectives for the first operational period.
- Notify the EOC Director when the Finance/Administration Section is
operational.
- Adopt a proactive attitude, thinking ahead and anticipating situations
and problems before they occur.
Operational Phase:
- Ensure that Finance/Administration position logs and other necessary
files are maintained.
- Ensure that displays associated with the Finance/Administrative Section
are current, and that information is posted in a legible and concise manner.
- Participate in all Action Planning meetings.
- Brief all Unit Leaders and ensure they are aware of the EOC objectives
as defined in the Action Plan.
- Keep the EOC Director, General Staff, and elected officials aware of
the current fiscal situation and other related matters, on an on-going
basis.
- Ensure that the Recovery Unit maintains all financial records throughout
the event or disaster.
- Ensure that the Time Keeping Unit tracks and records all agency staff
time.
- In coordination with the Logistics Section, ensure that the Purchasing
Unit processes purchase orders and develops contracts in a timely manner.
- Ensure that the Compensation & Claims Unit processes all workers
compensation claims, resulting from the disaster, in a reasonable time-frame,
given the nature of the situation.
- Ensure that the Time-Keeping Unit processes all time-sheets and travel
expense claims promptly.
- Ensure that the Finance/Administration Section provides administrative
support to other EOC Sections as required.
- Ensure that all recovery documentation is accurately maintained by
the Recovery Unit during the response, and submitted on the appropriate
forms to Federal Emergency Management Agency (FEMA) and/or the Governors
Office of Emergency Services.
Demobilization Phase:
Follow the generic Demobilization Phase Checklist.
Time Keeping Unit Leader
Responsibilities:
1. Track, record, and report all on-duty time for personnel working during
the event or disaster.
2. Ensure that personnel time records, travel expense claims and other
related forms are prepared and submitted to county budget and payroll office.
4. Supervise the time keeping unit.
Activation Phase:
Follow the generic Activation Phase Checklist.
Operational Phase:
- Establish and maintain position logs and other necessary files.
- Initiate, gather, or update time reports from all personnel, to include
volunteers assigned to each shift; ensure that time records are accurate
and prepared in compliance with City policy.
- Obtain complete personnel rosters from the Personnel Unit. Rosters
must include all EOC Personnel as well as personnel assigned to the field
level.
- Provide instructions for all supervisors to ensure that time sheets
and travel expense claims are completed properly and signed by each employee
prior to submitting them.
- Establish a file for each employee or volunteer within the first operational
period; to maintain a fiscal record for as long as the employee is assigned
to the response.
- Keep the Finance/Administration Section Chief informed of significant
issues affecting the Time-Keeping Unit.
Demobilization Phase:
Follow the generic Demobilization Phase Checklist.
Compensation and Claims Unit Leader
Responsibilities:
1. Oversee the investigation of injuries and property / equipment damage
claims involving the City, arising out of the event or disaster.
2. Complete all forms required by worker's compensation program.
3. Maintain a file of injuries and illnesses associated with the event
or disaster which includes results of investigations.
4. Supervise the Compensation and Claims Unit.
Activation Phase:
Follow the generic Activation Phase Checklist.
Operational Phase:
- Establish and maintain a position log and other necessary files.
- Maintain a chronological log of injuries and illnesses, and property
damage reported during the event or disaster.
- Investigate all injury and damage claims as soon as possible.
- Prepare appropriate forms for all verifiable injury claims and forward
them to Workmen's Compensations within the required time-frame consistent
with City Policy & Procedures.
- Coordinate with the Safety Officer regarding the mitigation of hazards.
- Keep the Finance/Administration Chief informed of significant issues
affecting the Compensation and Claims Unit.
- Forward all equipment or property damage claims to the Recovery Unit.
Demobilization Phase:
Follow the generic Demobilization Phase Checklist.
Purchasing Unit Leader
Responsibilities:
1. Coordinate vendor contracts not previously addressed by existing approved
vendor lists.
2. Coordinate with Supply/Procurement Unit on all matters involving the
need to exceed established purchase order limits.
3. Supervise the Purchasing Unit.
Activation Phase:
Follow the generic Activation Phase Checklist.
Operational Phase:
- Establish and maintain position logs and other necessary files.
- Review the City's emergency purchasing procedures.
- Prepare and sign contracts as needed; obtain concurrence from the Finance/Administration
Section Chief.
- Ensure that all contracts identify the scope of work and specific site
locations.
- Negotiate rental rates not already established, or purchase price with
vendors as required.
- Admonish vendors as necessary, regarding unethical business practices,
such as inflating prices or rental rates for their merchandise or equipment
during disasters.
- Finalize all agreements and contracts, as required.
- Complete final processing and send documents to Budget and Payroll
for payment.
- Verify costs data in the pre-established vendor contracts and/or agreements.
- In coordination with the Logistics Section, ensure that the Purchasing
Unit processes purchase orders and develops contracts in a timely manner.
- Keep the Finance/Administration Section Chief informed of all significant
issues involving the Purchasing Unit.
Demobilization Phase:
Follow the generic Demobilization Phase Checklist.
Recovery Unit Leader
Responsibilities:
1. Collect and maintain documentation of all disaster information for
reimbursement from the Federal Emergency Management Agency (FEMA) and/or
the Governors Office of Emergency Services.
2. Coordinate all fiscal recovery with disaster assistance agencies.
3. Prepare and maintain a cumulative cost report for the event or disaster.
4. Supervise the Recovery Unit and all recovery operations.
Activation Phase:
Follow the generic Activation Phase Checklist.
Operational Phase:
- Establish and maintain position log and other necessary files.
- In conjunction with Budget Office, compute costs for use of equipment
owned, rented, donated or obtained through mutual aid.
- Obtain information from the Resources Status Unit regarding equipment
use times.
- Ensure that the Budget Office establishes a disaster accounting system,
to include an exclusive cost code for disaster response.
- Ensure that each section is documenting cost recovery information from
the onset of the event or disaster; collect required cost recovery documentation
daily at the end of each shift.
- Meet with the Documentation Unit Leader and review EOC Position logs,
journals, all status reports and Action Plans to determine additional cost
recovery items that may have been overlooked.
- Act as the liaison for the City of Santa Luisa EOC, with the county
and other disaster assistance agencies; to coordinate the cost recovery
process.
- Prepare all required state and federal documentation as necessary to
recovery all allowable disaster response and recovery costs.
- Contact and assist Incident Commanders, and obtain their cumulative
cost totals for the event or disaster, on a daily basis.
- Prepare and maintain a cost report for the Finance/Administration Chief,
EOC Director, and City Council. The report should provide cumulative analyses,
summaries, and total disaster / event related expenditures for the City.
- Organize and prepare records for final audit.
- Assist the EOC Coordinator and Planning/Intelligence Section with preparation
of the After-Action Report.
Demobilization Phase:
Follow the generic Demobilization Phase Checklist.
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