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Alan Burton

Two Dispatchers Suspended in Kidnap Case
Saturday, February 16 2008
Two Charlotte County (Fla.) dispatchers have been suspended for their mishandling of a 911 call that reported a woman who seemed to be kidnapped in a moving car. The woman, later identified as Denise Lee, in fact had been kidnapped earlier, and was found murdered the next day. Dispatcher Susan Kallestad received a 60-hour unpaid suspension, and dispatcher Elizabeth Martinez was suspended without pay for 36 hours. Both must undergo 12 hours of remedial training and will be on probation for six months. Lee had been reported missing in another jurisdiction, but an alert had been broadcast for the suspect's car. The suspect was later spotted and arrested.

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Stefani said:

I agree with Chasity. This should have been handled correctly.

Even if you just have a reckless driver, MRD, do you not dispatch the information you have to your officers? Even if the officer does nothing with the call, the point is, you dispatched it and it's out of your hands. Learn what CYA is and follow it.

Even if there is a FL radio channel that allows all the agencies to talk to each other there still should have been broadcasted made through NCIC. Every state has some form of NCIC. Do dispatchers not read prior broadcasts? If this was something that was known about then these two dispatchers should have been able to recognize when it's a vehicle that's being looked for in a major event.

If this were to take place in my agency, 36 and 60 hours of spension and 14 hours of remedial training would have been a great punishment, tremination would have been our end result.
August 04, 2008

MRD said:

2 different jurisidictions w/ 2 different set of rules! One thing in Florida is every single law enforcement agency can talk to each other on inner operability radios.. was put in place after the hurricanes!!! However the public has no idea what all the officer/deputies where doing or busy on at the time of the call. call in a reckless driver and see if the cops catch him. on rare occasions they do. most go on as utl.
July 27, 2008

chasity said:

Are you kidd'n? They did not handle this call correctly at all. Have you heard the tapes? These two dispatcher should have had cops on the suspect when he located on k-41 or whatever the highway was. Not only that the ATL that was out should also fall on patrol as well, for not being on the look out for it, it drove right by them....... These two should have retained all this information and should have known what was going on the minute the RP reported the car disp.
July 12, 2008

Alex said:

So what did the dispatchers do to deserve a suspension?
May 26, 2008

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