311 Office

Here's an exclusive look at the office where Baltimore's 311 lines are answered--only on the DISPATCH Web site!

The window with blinds to the left is the 15 ' x 20 ' room where light-duty officers staff six tables and terminals to take about 1,700 non-emergency calls a day. Yes, you're correct--the lights are turned down very low in the room.

Several photos here have clickable areas--look for the notations in brown.