Trainer Suspended for 911 Call, Then Arrested

A Volusia County (Fla.) sheriff’s dispatcher who was suspended for mis-supervising a trainee has now been arrested for pointing a handgun at a reporter who came to her home for an interview. Shauna Justice, 28, admitted the incident to deputies who responded to a call from a WESH-TV reporter, and was booked on $1,500 bail. The reporter said Justice pointed the gun from behind a screen door, and when she retreated, Justice came outside and followed her down the front walkway with the gun still pointed at her. Deputies said the 9mm pistol had 11 bullets in the magazine, but no round was in the chamber. At the time, Justice was on unpaid suspension during an investigation into how her trainee handled a 911 reporting a man with a possible heart attack. The 51 year-old man died after the trainee entered the wrong address for the handball court where he was. The caller correctly gave the cross-streets of the recreation center, but mis-identified the name of the rec center. Instead of entering the cross-streets, the trainee looked up the address of the rec center using the name—the incorrect name. At the time of the 911 call, interior comm center surveillance video allegedly shows Justice looking at her cellular phone, and was not watching the trainee enter the 911 information. Arriving EMS units did not find the man, and there was a 10-minute delay in reaching him. Justice is a six-year veteran of the comm center. Read more about the original EMS incident here, and Justice’s arrest here. The sheriff posted a press release about the arrest.

The surveillance video below was released by the Volusia County Sheriff’s Office, showing Shauna Justice (left) training a new dispatcher (right).