Comments on: Teen Confesses 2 Murders to Dispatcher During 911 http://www.911dispatch.com/2012/10/05/teen-confesses-2-murders-to-dispatcher-during-911/ news and information about public safety communications since 1982 Fri, 23 Jan 2015 04:19:31 +0000 hourly 1 http://wordpress.org/?v=4.1.1 By: Arnika http://www.911dispatch.com/2012/10/05/teen-confesses-2-murders-to-dispatcher-during-911/comment-page-1/#comment-97457 Wed, 24 Apr 2013 00:42:14 +0000 http://www.911dispatch.com/?p=7118#comment-97457 My 1st thought: Dispatchers are humans and noone is perfect.

My 2nd thought: I’m glad the call has a happy ending.

]]> By: Training Supervisor http://www.911dispatch.com/2012/10/05/teen-confesses-2-murders-to-dispatcher-during-911/comment-page-1/#comment-64389 Wed, 10 Oct 2012 16:52:18 +0000 http://www.911dispatch.com/?p=7118#comment-64389 1st thought: Not enough questions asked of the caller, i.e. house description, is the gun still loaded and does he have access to the gun at this time, patient(s) status; verify breathing. No description of the caller was taken, no verification of address or phone number.

2nd thought: Caller was eearily calm throughout the call, didn’t seem necessary to give him breathing exercises and telling him it’s all going to be okay. No instructions were given to stay away from the gun and do not pick it up at any time. He wasn’t sure if he was still homicidal, and unsure if he wanted to commit suicide.

3rd thought: If calltaker was the dispatcher, I didn’t hear the additional information on the gun being relayed to PD prior to arrival. (Officer Safety)

4th thought: Call ended w/o incident and the dispatcher kept caller calm; even though he was throught the call. I feel more information should have been taken, but overall not too bad.

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