http://www.911dispatch.com/2011/10/26/atlanta-fd-audit-reveals-comm-center-delays/ news and information about public safety communications since 1982 Fri, 23 Jan 2015 04:19:31 +0000 hourly 1 http://wordpress.org/?v=4.1.1 http://www.911dispatch.com/2011/10/26/atlanta-fd-audit-reveals-comm-center-delays/comment-page-1/#comment-24574 Thu, 05 Jan 2012 15:41:41 +0000 http://www.911dispatch.com/?p=5824#comment-24574 Why did they alert them before dispatching the call? How hard can it be to just xfr the call? It makes no sense. When it is busy transfer the call and answer the next one….It is crazy.

]]> http://www.911dispatch.com/2011/10/26/atlanta-fd-audit-reveals-comm-center-delays/comment-page-1/#comment-20954 Tue, 15 Nov 2011 22:51:17 +0000 http://www.911dispatch.com/?p=5824#comment-20954 It would be helpful to know what CAD system the department uses, and what sort of Station Alerting system (automated, partially automated or manual).
A quick scan of the pdf didn’t indicate.
Most folks with experience in the industry know that certain manufacturers/vendors have less than stellar reputation. If there is a CAD system or Alerting system that fails on a regular basis causing response delays and deaths due to delayed responses well, there’s your answer.

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