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	<title>Comments on: Dispatcher Fired But Center&#8217;s Problems Remain</title>
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		<title>By: AZB</title>
		<link>http://www.911dispatch.com/2011/08/17/dispatcher-fired-but-centers-problems-remain/comment-page-1/#comment-14306</link>
		<dc:creator><![CDATA[AZB]]></dc:creator>
		<pubDate>Mon, 22 Aug 2011 00:55:45 +0000</pubDate>
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		<description><![CDATA[I appreciate reading the clarification published, Michael.  I can affirm what Gary says, and tell you I now have a much better understanding of the situation.  It cannot have been easy!  I don&#039;t believe you all have union representation, do you?  Wishing you well.]]></description>
		<content:encoded><![CDATA[<p>I appreciate reading the clarification published, Michael.  I can affirm what Gary says, and tell you I now have a much better understanding of the situation.  It cannot have been easy!  I don&#8217;t believe you all have union representation, do you?  Wishing you well.</p>
]]></content:encoded>
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		<title>By: John</title>
		<link>http://www.911dispatch.com/2011/08/17/dispatcher-fired-but-centers-problems-remain/comment-page-1/#comment-14148</link>
		<dc:creator><![CDATA[John]]></dc:creator>
		<pubDate>Thu, 18 Aug 2011 21:38:58 +0000</pubDate>
		<guid isPermaLink="false">http://www.911dispatch.com/?p=5610#comment-14148</guid>
		<description><![CDATA[Sorry you got fired...where&#039;s your union?  Seems pretty thin cause.]]></description>
		<content:encoded><![CDATA[<p>Sorry you got fired&#8230;where&#8217;s your union?  Seems pretty thin cause.</p>
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		<title>By: Gary Allen</title>
		<link>http://www.911dispatch.com/2011/08/17/dispatcher-fired-but-centers-problems-remain/comment-page-1/#comment-14140</link>
		<dc:creator><![CDATA[Gary Allen]]></dc:creator>
		<pubDate>Thu, 18 Aug 2011 18:41:07 +0000</pubDate>
		<guid isPermaLink="false">http://www.911dispatch.com/?p=5610#comment-14140</guid>
		<description><![CDATA[Thanks for the clarifications. Since my Web site readers are generally from the profession, I believe they now have excellent sense of your situation.]]></description>
		<content:encoded><![CDATA[<p>Thanks for the clarifications. Since my Web site readers are generally from the profession, I believe they now have excellent sense of your situation.</p>
]]></content:encoded>
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		<title>By: Michael LaFond</title>
		<link>http://www.911dispatch.com/2011/08/17/dispatcher-fired-but-centers-problems-remain/comment-page-1/#comment-14135</link>
		<dc:creator><![CDATA[Michael LaFond]]></dc:creator>
		<pubDate>Thu, 18 Aug 2011 15:07:35 +0000</pubDate>
		<guid isPermaLink="false">http://www.911dispatch.com/?p=5610#comment-14135</guid>
		<description><![CDATA[I am the Emergency 911 Operator who was fired.

There are many minor factual errors in this article, so I do not want to leave the wrong impression. 

I was fired because management feared that I would make the information public, although I did not do so. The information would have been used and later was used as supporting documentation to compile a report to supervision on a dangerous condition in our procedures. 

There was no Healthcare-related Patient Information in the records that I accessed, although there could have been. The Communications Operations Section was part of the General Services Department, which was not a Hippa covered entity; although the Tucson Fire Department whom we serve is a covered entity. 

My termination was upheld solely on the idea that I exceeded my job description by researching the problem and that I had not been given specific permission to access the records I was using as documentation of the problem. There was no specific rule and no order at the time that I accessed the records preventing me from doing so. The only rules cited in the decision to uphold the discharge was a general training on Hippa and the Information Security Policy of the City of Tucson (Administrative Directive 1.08-3) which says that employees should not access information not needed for their &quot;job assignment.&quot;

Again, there was no release of HPI nor even the information contained in the records except to management. My intention, until I was investigated for termination was to keep the information within the Communications Division and the memo was addressed to the Administrator. These were issues already addressed with immediate supervision before and after the implementation of the new system. So I was taking the next step in my chain of command.

I did relay other information to City of Tucson Council members who were being misinformed by management, and I did discuss the problems I was addressing with management to council members, who are the elected officials overseeing all City of Tucson government functions. My reports  and the lack of action on these problems revealed mismanagement that rose to the level of wrongful conduct under the Administrative Directive 2.02-4, Reporting Wrongful Conduct.

The Civil Service Commission did not agree.]]></description>
		<content:encoded><![CDATA[<p>I am the Emergency 911 Operator who was fired.</p>
<p>There are many minor factual errors in this article, so I do not want to leave the wrong impression. </p>
<p>I was fired because management feared that I would make the information public, although I did not do so. The information would have been used and later was used as supporting documentation to compile a report to supervision on a dangerous condition in our procedures. </p>
<p>There was no Healthcare-related Patient Information in the records that I accessed, although there could have been. The Communications Operations Section was part of the General Services Department, which was not a Hippa covered entity; although the Tucson Fire Department whom we serve is a covered entity. </p>
<p>My termination was upheld solely on the idea that I exceeded my job description by researching the problem and that I had not been given specific permission to access the records I was using as documentation of the problem. There was no specific rule and no order at the time that I accessed the records preventing me from doing so. The only rules cited in the decision to uphold the discharge was a general training on Hippa and the Information Security Policy of the City of Tucson (Administrative Directive 1.08-3) which says that employees should not access information not needed for their &#8220;job assignment.&#8221;</p>
<p>Again, there was no release of HPI nor even the information contained in the records except to management. My intention, until I was investigated for termination was to keep the information within the Communications Division and the memo was addressed to the Administrator. These were issues already addressed with immediate supervision before and after the implementation of the new system. So I was taking the next step in my chain of command.</p>
<p>I did relay other information to City of Tucson Council members who were being misinformed by management, and I did discuss the problems I was addressing with management to council members, who are the elected officials overseeing all City of Tucson government functions. My reports  and the lack of action on these problems revealed mismanagement that rose to the level of wrongful conduct under the Administrative Directive 2.02-4, Reporting Wrongful Conduct.</p>
<p>The Civil Service Commission did not agree.</p>
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