A 13 year-old Elgin (Ill.) girl was home by herself when she heard someone breaking a window, and her first thought was to call her aunt instead of 911. But when the aunt dialed 911 for help, Elgin police dispatcher Kathy Grage called the girl directly and guided her through a frightening ordeal—hiding from two burglars who were trying to take the family’s big-screen television. Grage said she could hear the men in the background of the call, and simultaneously tried to obtain information from the girl and keep her calm and quiet. “Police are just pulling up,” she told the girl towards the end of the call. “I’ve got lots and lots of officers outside. Everything’s going to be okay.” Police arrested two men outside the home and the girl was uninjured. Watch a news video after the break.
Read more about the incident here.
1 comment… add one
Thank God for the dispatcher’s help for the 13 year old! Happy to read that all turned out well for all and that the thieves were captured! God bless the dispatchers!
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