Group Posts 911 Assessment Guidelines

After a year of study, a national 911 group has formulated a draft set of guidelines to help local and states officials to assess the quality and effectiveness of state 911 systems. The 911 Resource Center has posted the 44-page draft that covers eight main topics, and is soliciting comments on how it might be improved or revised. The topics include statutory and regulatory environment, governance, standard guidelines, security, HR and training and public education. Standards under each topic define a minimum, advanced and superior criteria, along with a “rationale” and guidance. The 911 Resource Center is operated by consultant firm L.R. Kimball under agreement with the National Highway Traffic Safety Administration, under the U.S. Department of Transportation, all part of the National 911 Program. Surf here to find a press release about the draft assessment guidelines, the guidelines themselves and a form to submit comments.