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FCC Group ID’s Center Consolidation Issues

A working group of the Federal Communications Commission (FCC) has published a report detailing the intracacies of consolidating public safety communications centers, and identifying issues that have been already been obvious. The Communications Security, Reliability and Interoperability Council (CSRIC) was formed in early 2009 and tasked with providing recommendations on”optimal security, reliability and interoperability of communications systems, including telecommunications, media and public safety communications.” Among the group’s findings on consolidation projects were that a trusted champion must lead the project, that buy-in is the second most important challenge, that legislation may be required to create sustainable funding, and that “personnel issues are difficult and troubling…and require a great deal of thought at the policy level early on.” Despite the challenges, consolidation can produce long-term cost efficiences, the group concluded, and will result in a “better trained and more focused work force, increasing the level of public safety.” Download (pdf) the full report here, and also a slide presentation about the report here.

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