A DeKalb County (Geo.) man suffering from an allergic reaction had to wait 34 minutes for an ambulance, and county officials just revealed why—there are potentially hundreds of addresses missing from the public safety CAD software geofile. The problem is one of several that have recently occurred in the county, spotlighting problems in the county’s comm center. In the current case, the county upgraded its CAD software last April, and officials believe that some streets and house number ranges weren’t included in the data migration. The county is now auditing the geofile to make sure all addresses are listed. Earlier this year three dispatchers were disciplined and a private ambulance provider was fired after a response delay to a sports injury. Read more about the latest incident here, and watch a TV news report about the overall problems here.
1 comment… add one
Did they re-instate the employees let go by their own admission a faulty CAD system???? If not were they compensated?
Just curious.. if they did the right thing for the right reason….!
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