The next episode of NBC’s prime-time series “Trauma” will focus on San Francisco’s comm center, dispatchers and the 911 system, where the show is set, and includes an addressing mistake that delays an EMS response by 30 minutes. “When 911 screws up, people die,” a lead character states in the preview to this Monday’s episode, which is titled “Crossed Wires.” At another point in the preview, a dispatcher radios the EMS crew that there are “technical problems” at the comm center. Producers for the series reportedly contacted comm center managers to research the script for the episode, including asking about technical 911 details. Watch the episode preview here.
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