The state of California has posted a 261-page report from a consulting firm outlining a strategic plan for development of the state’s 911 system, including establishing operations standards, improved funding and plans for Next Generation 911. The report notes the age of the current analog system, that the state’s 911 advisory board is under-used, and that there is are no shared best practices among comm centers, nor any real enforcement of answer time standards. Download (pdf, 7.3 Mb) the report here.
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