A lack of resources, aging equipment and new consumer technology have created challenges for public safety communications professionals looking to implement Next Generation 911 (NG911), according to the U.S. Department of Transportation in its 104-page toolkit just released to help agencies procure NG911. The document collects an enormous amount of knowledge and resources on the subject of NG911, helping to formalize definitions and systems. It includes a self-assessment and planning tool, and also covers procurement and post-implementation evaluations. Read the entire report on-line, or download (pdf) the full report.
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