USA Today Article Spotlights 911 Problems

A long article in the national USA Today newspaper makes a case that the nation’s 911 systems are straining to handle wireless 911 calls, and that technical glitches have resulted in “many” incidents have resulted in delayed responses and deaths. The story includes references to the death of a Johns Creek (Geo.) woman, and seems to imply her death was the result of a 911 system problem. However, Fulton County officials fired a dispatcher for mishandling the incident, adding that the woman had a 2,100-page personnel file that included other mishandled incidents and discipline. Read a complete editorial review of the USA Today story and a “fact check” of its claims here.