Pittsburgh Center Suffers Complaints, Staff Shortages

In the wake of the death of three Pittsburgh (Penn.) police officers last April, the combined city-Allegheny County comm center is struggling to stay afloat, according to a newspaper’s investigation. It’s difficult to retain staff, with 10 dispatchers fired this year, and another 20 to 25 leaving on their own. A 10 year-old computer system limits the information available to dispatchers. The only bright spot is that the rate of complaints filed with the comm center seems to be slightly below similarly-sized comm centers in the region. Read more about the center here.