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Company Recalls Cellulalr Handsets–911 Problem

Samsung has voluntarily recalled about 160,000 “Jitterbug” cellular handsets that may not complete 911 calls when they are out of range of the home carrier. No incidents or injuries have resulted from the flaw, according to the Consumer Product Safety Commission (CPSC), and the problem can be corrected with a software upgrade. The FCC requires handsets to complete 911 calls using the network of any available carrier, instead of only the user’s subscribed carrier. According to the CPSC the handsets were sold from March 2008 to May 2009, mostly through direct-mail ads, mostly to seniors because of the handset’s large buttons and simplified service plans. Read more about the recall here.

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