Family Blames Slow Response for Death

The family of an Aurora (Colo.) grandmother says that a dispatcher’s mistake created a 13-minute response delay that ended with the woman’s death. County officials admit the error, but haven’t explained precisely how the mistakek occurred. Sandra Lowman, 64, suffered a medical ailment on April 2nd at her son’s home, and both the son and his wife dialed 911 for help. The couple both gave their correct address in the city of Aurora. However, the CAD system includes a South Oak Hill Circle in Arapahoe County, and that’s where a dispatcher sent fire and EMS units. Lowman’s son eventually drove to a nearby firehouse to request help, but the units were out. He then returned to the scene to find no emergency units had arrived. The first fire unit arrived within 13 minutes, even though it’s stationed just 1.5 miles from the Lowman’s home. Read more about the incident here.