Ambulance Delay Highlighted by Logging Tapes

The release of telephone logging tapes has focused the spotlight on how and why a private ambulance took 25 minutes to reach an 11 year-old boy who collided with a car in Albany (NY). Benjamin Coco died later at a hospital, and it’s not clear if he could have survived with a quicker response. In two calls released by Albany police, an APD dispatcher asks a dispatcher for Mowhawk Ambulance service when the ambulance would arrive. All five of the company’s local EMS units were out-of-service, and so they requested an ambulance from Troy. Later, the Albany dispatcher questioned the route that ambulance was taking, saying, “It didn’t make sense to us.” Read more about the incident and listen to the calls here.