Dispatcher’s Instinct Signaled Danger at House

Veteran Fayette County (Penn.) dispatcher Colleen Rummell didn’t know exactly what as wrong at a Uniontown home when she dialed back a hang-up 911 call. But while talking to the 12 year-old resident, she knew it was bad. She and her co-workers sent fire, EMS and police units to the home, where they found a family overcome by carbon monoxide gas from a faulty furnace. The victims were flown to a hospital and recovered, while the dispatchers and field teams were honored for helping rescue the victims. Watch a TV report here.