Comm Center Is in ‘Crisis’

The Fulton County (Geo.) public safety comm center is in “complete chaos, plagued by high turnover, poor morale and inadequate performance, according to an investigation commissioned by the county, as as reported in the Atlanta Journal-Constitution. In a long article, the newspaper’s editorial staff said the county should convene a summit of stakeholders, “to restore confidence in the troubled EMS and 911 services,” and begin the process of building a consolidated, county-wide system. The newspaper says the county 911 center wrote up 1,100 infractions on its employees over a four-year period, ranging from being tardy, AWOL or mis-handling incidents. Read the long article here.