Four months after mis-handled 911 call ended with the death of a Madison (Wisc.) college student, the county executive has included $600,000 in the center’s budget for seven additional dispatcher positions and the purchase of computer software to help prioritize incidents. Brittany Zimmermann was murdered in April, and someone from her apartment dialed 911 at about the same time. However, the dispatcher who fielded the call didn’t follow up on the call by calling back or sending police to investigate. Interestingly, county executive Kathleen Falk claimed the 2009 budget increase was not related to the incident, saying staffing was adequate on the day that Zimmermann died. One of the positions will be for a quality assurance employee. Read more about the budget here.E-mail this story
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