You may know that Internet technology has enabled huge improvements in communications for the hearing-impaired community, allowing them to not only communicate using text, but also using the more intimate method of video. Several companies offer terminals and relay services to the deaf community, including Viable Inc., whose Web site includes some 911-related information. Federal law requires public safety comm centers to provide service to all types of callers, so having familiarity with the deaf community and their communications links is important. Find more information about Viable here.
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