When phillyBurbs.com columnist J.D. Mulhane began poking around the Bucks County (Penn.) 911 scandal, he sent e-mail to dispatchers asking if they’d be willing to talk. He wanted to know why several dispatchers failed to answer a woman’s 911 call, and what they had been doing when the call rang in. After ringing for almost 30 seconds, the call was put on hold briefly and then handled. But the woman, an invalid whose bed caught fire, died in the incident. Mulhane received one e-mail response, apparently from a dispatcher, and it wasn’t polite. “I wouldn’t talk to you if you were laying face down in a pool of blood in an alleyway,” Mulhane recalls in his column. Read more about his reaction to the e-mail here.
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