A 911 logging tape of a Bucks County (Penn.) man trapped under a car at a salvage yard last November is a great example of the unnamed county dispatcher’s skill: finding the location of the victim and letting him know that she was going to get help to him. The dramatic tape begins with the man yelling, and then quickly turns to try to locate the man. He’s able to say that he’s at Pic-A-Part, but through the pain and pressure, is unable to describe his location within the huge salvage yard. The dispatcher continues to reassure him, and then guides officers and fire units to the man by using sirens. Listen to the 5-minute tape here. Watch a video report on the incident here. Update: A TV reporter has now interviewed dispatcher Lisa Reed, who handled this amazing call. Read the story here.
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