EMS Dispatchers Find Freezing Man

A Canadian EMS dispatch crew worked for over three hours to locate a 911 caller who was lost in western Saskatchewan province…at night…in rural territory…in a crashed vehicle. Dispatcher Janice Marcotte in Saskatoon 90 miles away kept the man on the phone talking to him as emergency units searched the area where he said his van went off the road and flipped over. All he knew that he was near Biggar and that he was not wearing winter clothes. The man’s cellular carrier narrowed down the area, but there were still miles of roads to check, which Marcotte and two co-workers Joanne Austin and Lisa Perverseff marked off on a map as units radioed in. As the temperature dipped to an unbelievable -31 F, the man feared his cellphone battery would die from the cold. Finally, an EMS unit found the van and he was taken to a hospital for treatment. Read the full story here.