An EMS response to a rural Nebraska vehicle accident took 40 minutes longer than usual because of a complex set of circumstances that included similar-sounding names for the nearby residents and the lack of E911 gear. The accident happened on Hwy. 83 outside of North Platte, and a wired 911 call properly went to that city’s comm center. But a transfer to the adjacent county left the dispatcher wondering about the exact location, and confusion over the names “Reitz” and “Wrights.” Read more about how the incident information twisted and turned here.
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