Center Pushes for National Awareness

The Lancaster County (Penn.) 911 center is pushing a national training campaign for public safety dispatchers, visiting other centers to provide insights and information about their handling of the Oct. 2006 shootings at a rural Amish schoolhouse in the county. The suspect dialed 911 to warn police to back away, but quickly hung up. Calls also came from the suspect’s wife and citizens. A WHP-TV report says the dispatchers continue to struggle with their involvement in the incident, but the female dispatcher who talked to the suspect still works at the center. Read more and watch a video report here.