The panel investigating the Virginia Tech murders has issued its final report, outlining in detail the chronology of events and studying what improvements could be made. The timeline itself is also useful reading for dispatchers, as it illustrates the many seemingly small elements that make up the typical critical incident. All of the report sections are available here. In particular, the Norris Hall shooting timeline (pdf) here is instructive. along with problems that arose with the EMS response detailed here.
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