NICE Systems Inc. announce the recipients of its annual PSAPs’ Finest awards, which the company says salutes top performers in 9-1-1 PSAPs, and which were announced in a video tribute during the APCO conference last week. In a press release the company said the recipients were selected on factors including their exemplary contributions to the field, their commendable handling of specific incidents and resulting outcomes, years of service, depth of knowledge, and innovative thinking. They are:
- Communications Center Director Of The Year: John Merklinger, Director, Rochester/Monroe County (NY) 911 Center
- Line Supervisor Of The Year: Kathleen Bouchard, Dispatch Supervisor, Patriot Ambulance Inc., Chelmsford, MA
- Telecommunicator Of The Year: Justin Hopman, Emergency Communications Specialist II, Orlando (Fla.) Police Department
- Technician Of The Year: Mike Winters, Technology Coordinator, Cheshire (Conn.) Police Department
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