Allegheny County’s (Penn.) 911 system suffered a 7-hour, software-caused outage that caused at least 100 calls to become lost, possibly contributing to the death of a 5 month-old boy. County officials explained that some sort of “code” was attached to an inactive phone number, and that when that number entered the 911 system, the suffix code disabled the entire network. County and phone officials weren’t sure why the number appeared and why the code was attached. During the outage, a father found his infant son unconscious, and reported he tried to dial 911 for 19 minutes, although county officials couldn’t confirm that. The father performed CPR and eventually called police, who sent EMS units that arrived 19 minutes after his first 911 call. Read more here.
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