A dispatcher has to be ready to track down all types of communication: A 14 year-old North Carolina kidnap victim was rescued when she managed to grab a cellular phone and text message her mother. The girl’s father then called police, and dispatchers then had to track down the owner of the phone and its location from cellular company records. Officers responded to the area of the receiving cellular tower and located the girl in the doorway of an underground bunker where she had been held for nearly 10 days. The suspect had fled just after he discovered the girl had sent her message. He was arrested hours later and is in jail. Read more here.
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