The Philadelphia Weekly Web site says a police department report last June recommended a back-up comm center, but that a staffing shortage is actually a more critical problem now. The story says 14 dispatchers were laid off in Jan. 2005 during a budget cut and, “the staffing level has yet to recover due to retirements and the high turnover rate for dispatchers.” And over the past 10 years, incoming 911 calls have increased from 1.1 million calls to 3.3 million last year. Read the entire story here.
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