Dispatcher’s 9/11 Role

An article in the Pittsburgh (Penn.) Tribune newspaper recounts the role that Allegheny County 911 dispatcher Randy Tedesco played on Sept. 11th terrorist attacks–he received a call from the sister of a man who had found two officers trapped in the World Trade Center rubble, and who couldn’t reach local emergency workers on his cellular phone. He dialed his sister, who then reached Tedesco. After talking to the woman, Tedesco tried to reach New York City dispatchers, but the lines were jammed. He faxed and sent a message via NLETS. Several hours later he received a call back from NYPD saying they were enroute to the location, and later reported they had rescued the trapped persons. Read more here.