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Dispatch Discord

A long article in the Stockton Record newspaper claims that, “Reports of mistakes, miscommunication and other problems received by San Joaquin County’s Emergency Medical Services agency have increased more than 4,000 percent since the May 1 launch of the area’s new 911 ambulance dispatching system.” The Stockton fire department is generating most of the complaints after EMS emergency 911 calls have been split between AMR and the Stockton fire department. Dep. fire chief Carl Eck told the newspaper that AMR has flooded the area with less-experienced paramedics and dispatchers who do not know the area, but county officals say the problems are being exaggerated. Read the full story here.

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